Sage People vs UKG comparison

Read 124 UKG reviews

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88% willing to recommend

Sage People

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

UKG and Sage People compete in the HR software category, with UKG having the upper hand due to its comprehensive features and user satisfaction with business intelligence tools, while Sage People is preferred for its customizable reporting capabilities.

Features: UKG provides comprehensive payroll functionalities, seamless integration with third-party systems, and user-friendly self-service options for performance management and onboarding. Its business intelligence tools are also highly regarded. Sage People is known for strong reporting capabilities that are highly customizable, employee self-service, and convenient mobile access, ensuring flexibility.

Room for Improvement: UKG users note the complexity of advanced scheduling and benefits integration as areas needing enhancement, along with better integration across modules and an improved customer experience during implementations. Sage People users emphasize expanding customization capabilities, improving user-friendliness, and addressing functionality gaps like performance management, with configuration simplifications suggested to enhance usability.

Ease of Deployment and Customer Service: UKG offers private, hybrid, and public cloud hosting options, although customer service experiences are mixed, with some users citing response delays. Sage People primarily uses public and private clouds, with variable customer support quality depending on personnel.

Pricing and ROI: UKG positions itself as a premium solution with higher costs, yet users value the return on investment through efficiency and comprehensive features. Sage People offers economical pricing attractive to SMEs, with competitive licensing arrangements. Its ROI is somewhat uncertain initially, but its cost structure is accessible for mid-sized businesses exploring HCM solutions.

To learn more, read our detailed Sage People vs. UKG Report (Updated: December 2024).

Sage People vs. UKG

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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sage People

Ranking in Benefits Administration

7th

Ranking in Talent Management

7th

Ranking in Cloud HCM

7th

Ranking in HR Analytics Software

4th

Ranking in Talent Acquisition

6th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

UKG

Ranking in Benefits Administration

5th

Ranking in Talent Management

5th

Ranking in Cloud HCM

5th

Ranking in HR Analytics Software

1st

Ranking in Talent Acquisition

5th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

124

Ranking in other categories

Employee Scheduling Software (1st), Employee Time Tracking Software (2nd)

Mindshare comparison

As of January 2025, in the Cloud HCM category, the mindshare of Sage People is 0.5%, down from 0.7% compared to the previous year. The mindshare of UKG is 4.8%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

Spencer Gray

People Advisor at Thomas International

Highly customizable, robust, and access to helpful online community

In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms. While I understand that this system is not solely focused on performance management and is more of a generalist solution, it still lacks the capabilities and features that you can find in other specialized platforms. If we were to switch to a provider solely focused on performance management, we would have access to a wider range of features and capabilities that are not currently available in this system. Sage People offers a wide range of functions that meet most requirements. However, there is still room for improvement. One feature that I would like to see added is the ability to detect and address any failures in the custom processes or functions built within the system. I would like to see a tool that can automatically sense and identify any issues in the system. Currently, when something goes wrong, it's not always immediately obvious and requires a lot of manual troubleshooting. It would be helpful if there was an error message that clearly explained why the system is failing. This would speed up the investigation process and make it ten times faster.

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Lonnie Fluck

Senior HR/ Talent Acquisition Leader at FitzDrake Search

Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement

I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Without a doubt, the most valuable aspect of this solution is the reports, as it offers endless possibilities for report customization. You can easily build any report you can imagine with this system."

"The most valuable feature of Sage People is the integration with our payroll system."

"The report builder and dashboard builder are very, very good."

"Compared to the other system that we were using, I think Sage is more friendly. As an administrator, Sage's dashboard is visually friendly and many tasks are easier to accomplish. Another feature that we've liked since we started using Sage is the reporting. With the other system, we needed to configure a lot of things manually when it came to reporting, but with Sage the reporting tasks are much simpler."

"I guess I would say maybe that it is a more robust system."

"The reporting features are also very valuable because, on top of 300+ reports available on the system, you can also customize quite a number of reports."

"The solution provides the ability to trace back records, is reliable, makes life easy, and is secure."

"Sage makes all the information accessible, like pulling a file because an employee needs something ASAP. It's all in the system. It's easy to find old reports if I need them for payroll purposes. It might take days to do some of this work by hand."

More Sage People pros

"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."

"The setup process is straightforward."

"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."

"The solution's employee experience is pretty good."

"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."

"The pay policies and approvals are valuable features."

"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."

More UKG pros

Cons

"There were a couple of things that we wanted to customize, but we couldn’t do it ourselves."

"The automation in Sage People could improve. The solution is the best used for data storage but the automation could be better to have more functionality."

"If Sage People were to become a fully cloud-based solution, it could lead to significant improvements. With the COVID pandemic highlighting the benefits of remote work, a complete shift to cloud-based functionality would be a welcome development for users."

"The budget module does not work. Sage People need to maybe make it more user-friendly."

"In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms."

"Right now, Sage doesn't seem to have what we are looking for when it comes to managing HR tickets. In my previous experiences with other HR software, we had to buy another solution to obtain this functionality, and it would be a great feature for Sage to consider adding. For an HR system, Sage would do very well to include it."

"The integration with our payroll system could improve. However, it is managed by another company."

"Its stability could be better."

More Sage People cons

"The product's integration features need improvement."

"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."

"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

"The tool needs improvement on the configuration side."

"The platform's features need enhancement while being used as a recruiting tool."

"I would like the capability to use UKG as a single platform without the need to alternate between systems."

"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."

More UKG cons

Pricing and Cost Advice

"We have to purchase the solution's license to use it."

"From an SME standpoint, I wouldn't necessarily describe it as expensive. However, for the average startup, it may not be affordable since our current annual expenditure on the system, which supports approximately 210-220 users, amounts to approximately £15,000 to £18,000."

"I believe we pay licensing on a yearly basis, but I can't comment on the total amount that we pay on licensing."

"I think it's reasonably priced. But in comparison to other systems, I would choose them over Sage People, regardless of their prices."

"The cost of Sage People varies depending on the financial resources of the organization. While it may be affordable for middle-level companies, it may be more challenging for young companies to bear the cost."

"Its cost is moderate for a multi-group licensing model."

"The price of the solution is reasonable."

"The pricing is reasonable."

More Sage People pricing and cost advice

"The pricing depends on the number of licenses we buy."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"If you're going for the full suite, it can be fairly pricey."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"The platform is not affordable but also not the most expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

10%

Comms Service Provider

Educational Organization

89%

Computer Software Company

Healthcare Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Sage People?

The report builder and dashboard builder are very, very good.

What is your experience regarding pricing and costs for Sage People?

The product is definitely not cheap. However, it's probably not uber-expensive. It is definitely on the higher end. Companies must understand that the more modules they choose, the more expensive t...

What needs improvement with Sage People?

There were a couple of things that we wanted to customize, but we couldn’t do it ourselves. So, we had to do another project that cost us. The product must improve how absence works.

What do you like most about UKG?

I like UKG's integration.

What needs improvement with UKG?

Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...

What is your primary use case for UKG?

I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...

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Product Reports

Sage People

Download Sage People product report

Download UKG product report

Also Known As

Fairsail

UKG Pro, UKG Dimensons, UKG Ready

Learn More

Sage

Overview

Connect teams across borders

Customise communications: Deliver business updates to specific groups and gather feedback with surveys.
Personalise experiences: Create engaging, branded experiences – tailored by group or region.
Connect global teams: Manage your entire workforce, wherever they are. Embed global policies while enforcing local regulations.
Help teams thrive, anywhere: Support wellbeing, provide localised benefits packages, and more.

Get ahead with actionable HR analytics

Make informed decisions: Use People analytics for actionable insights in seconds.
Provide real-time insights: Give up-to-the-minute recommendations so leaders jump on trends and adjust plans.
Customise dashboards: Plan hiring, analyse attrition, manage absence, and more.
Get actionable feedback: Understand the employee experience through surveys, tailored to different groups.

Compete successfully for top talent

Deliver a differentiated, stand-out candidate experience with easy-to-use employer branding themes and options that shows off your culture and company story.
Fill roles faster with skilled talent using our unique, AI-powered, intelligent candidate matching.
Have new employees hit the ground running with seamless remote pre-boarding and onboarding experiences.

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

Sample Customers

Rocketship Education, Monitise, u-blox, SolarWinds, Mitsubishi, SmartStream, Canonical, Betfair

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Sage People vs. UKG