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Sage People vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

Sage People
Ranking in Benefits Administration
7th
Ranking in Talent Management
7th
Ranking in Cloud HCM
6th
Ranking in HR Analytics Software
4th
Ranking in Talent Acquisition
6th
Average Rating
7.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
UKG
Ranking in Benefits Administration
5th
Ranking in Talent Management
5th
Ranking in Cloud HCM
5th
Ranking in HR Analytics Software
1st
Ranking in Talent Acquisition
5th
Average Rating
7.8
Number of Reviews
124
Ranking in other categories
Employee Scheduling Software (1st), Employee Time Tracking Software (3rd)
 

Mindshare comparison

As of November 2024, in the Cloud HCM category, the mindshare of Sage People is 0.5%, down from 0.8% compared to the previous year. The mindshare of UKG is 5.1%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Spencer Gray - PeerSpot reviewer
Mar 17, 2023
Highly customizable, robust, and access to helpful online community
In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms. While I understand that this system is not solely focused on performance management and is more of a generalist solution, it still lacks the capabilities and features that you can find in other specialized platforms. If we were to switch to a provider solely focused on performance management, we would have access to a wider range of features and capabilities that are not currently available in this system. Sage People offers a wide range of functions that meet most requirements. However, there is still room for improvement. One feature that I would like to see added is the ability to detect and address any failures in the custom processes or functions built within the system. I would like to see a tool that can automatically sense and identify any issues in the system. Currently, when something goes wrong, it's not always immediately obvious and requires a lot of manual troubleshooting. It would be helpful if there was an error message that clearly explained why the system is failing. This would speed up the investigation process and make it ten times faster.
Lonnie Fluck - PeerSpot reviewer
Jun 1, 2024
Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement
I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Sage People is the integration with our payroll system."
"The reporting features are also very valuable because, on top of 300+ reports available on the system, you can also customize quite a number of reports."
"I guess I would say maybe that it is a more robust system."
"The solution is beneficial overall."
"Compared to the other system that we were using, I think Sage is more friendly. As an administrator, Sage's dashboard is visually friendly and many tasks are easier to accomplish. Another feature that we've liked since we started using Sage is the reporting. With the other system, we needed to configure a lot of things manually when it came to reporting, but with Sage the reporting tasks are much simpler."
"Without a doubt, the most valuable aspect of this solution is the reports, as it offers endless possibilities for report customization. You can easily build any report you can imagine with this system."
"The most valuable features of Sage People are the reports that are useful for decision-making and the API that can be integrated well. Additionally, the solution can be accessed from mobile devices onto the cloud."
"Sage makes all the information accessible, like pulling a file because an employee needs something ASAP. It's all in the system. It's easy to find old reports if I need them for payroll purposes. It might take days to do some of this work by hand."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"The pay policies and approvals are valuable features."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"I like UKG's integration."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
 

Cons

"There were a couple of things that we wanted to customize, but we couldn’t do it ourselves."
"The budget module does not work. Sage People need to maybe make it more user-friendly."
"Right now, Sage doesn't seem to have what we are looking for when it comes to managing HR tickets. In my previous experiences with other HR software, we had to buy another solution to obtain this functionality, and it would be a great feature for Sage to consider adding. For an HR system, Sage would do very well to include it."
"Its technical support could have been better."
"The integration with our payroll system could improve. However, it is managed by another company."
"The automation in Sage People could improve. The solution is the best used for data storage but the automation could be better to have more functionality."
"In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms."
"If Sage People were to become a fully cloud-based solution, it could lead to significant improvements. With the COVID pandemic highlighting the benefits of remote work, a complete shift to cloud-based functionality would be a welcome development for users."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."
"The product's integration features need improvement."
"UKG could be a little more flexible in some areas."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
 

Pricing and Cost Advice

"The pricing is reasonable."
"From an SME standpoint, I wouldn't necessarily describe it as expensive. However, for the average startup, it may not be affordable since our current annual expenditure on the system, which supports approximately 210-220 users, amounts to approximately £15,000 to £18,000."
"We have to purchase the solution's license to use it."
"I think it's reasonably priced. But in comparison to other systems, I would choose them over Sage People, regardless of their prices."
"The price of the solution is reasonable."
"The cost of Sage People varies depending on the financial resources of the organization. While it may be affordable for middle-level companies, it may be more challenging for young companies to bear the cost."
"I believe we pay licensing on a yearly basis, but I can't comment on the total amount that we pay on licensing."
"There is other software on the market that can do similar functions to Sage People that could be better in price. Some solution allows you to do your payroll processes by month or by the process. Small companies could benefit by using another solution."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"If you're going for the full suite, it can be fairly pricey."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The pricing depends on the number of licenses we buy."
report
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
9%
Comms Service Provider
8%
Educational Organization
7%
Educational Organization
88%
Computer Software Company
1%
Healthcare Company
1%
Financial Services Firm
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sage People?
The report builder and dashboard builder are very, very good.
What is your experience regarding pricing and costs for Sage People?
The product is definitely not cheap. However, it's probably not uber-expensive. It is definitely on the higher end. Companies must understand that the more modules they choose, the more expensive t...
What needs improvement with Sage People?
There were a couple of things that we wanted to customize, but we couldn’t do it ourselves. So, we had to do another project that cost us. The product must improve how absence works.
What needs improvement with UKG?
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...
What is your primary use case for UKG?
I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...
 

Comparisons

 

Also Known As

Fairsail
UKG Pro, UKG Dimensons, UKG Ready
 

Learn More

 

Overview

 

Sample Customers

Rocketship Education, Monitise, u-blox, SolarWinds, Mitsubishi, SmartStream, Canonical, Betfair
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Sage People vs. UKG and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.