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SmartBear TestComplete vs Tricentis NeoLoad comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (9th), Regression Testing Tools (5th), Test Automation Tools (6th)
Tricentis NeoLoad
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
65
Ranking in other categories
Performance Testing Tools (2nd), Load Testing Tools (2nd)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. SmartBear TestComplete is designed for Test Automation Tools and holds a mindshare of 5.9%, down 7.4% compared to last year.
Tricentis NeoLoad, on the other hand, focuses on Performance Testing Tools, holds 16.2% mindshare, up 14.6% since last year.
Test Automation Tools
Performance Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
RangaReddy - PeerSpot reviewer
Maintenance will be easy, pretty straightforward to learn and flexible
I really didn't work on the cloud-based [version]. NeoLoad still has a cloud [offering], and it has pretty good integration. I heard that it's possible to integrate with JMeter as a tool as well. Maybe I could suggest: I wanted to know more about the integration with DevOps for performance testing. The automatic integration process – how can we run the scripts automatically within a CI/CD pipeline? So maybe I wanted to know how to integrate with DevOps, actually. I'm not sure whether that option is there with the tool or not. In future releases, it would be good if extra added features for integration are added into NeoLoad.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration with various tools is important."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"It allows us to test both desktop and web applications."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"You can record your actions and play them back later."
"The solution is mainly stable."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The scripting is really user-friendly and the reporting is very good."
"The stability is okay."
"The most effective aspect is especially when I'm renaming all the scripting factors, basically the containers that I use."
"It's a low-code testing tool"
"Simple capturing of dynamic variables and simple scripting."
"Tool for load testing and performance testing with good API support and good technical support. Tricentis NeoLoad is absolutely stable and scalable."
"It offered us an easy to use, limited code option for end-to-end performance testing."
"The licensing cost is very less for NeoLoad. It is user-friendly and easy to understand because they have created so many useful functionalities. When I started working with this tool, we just had to do the initial assessment about whether this tool will be able to support our daily work or not. I could easily understand it. I didn't have to search Google or watch YouTube videos. In just 15 to 20 minutes, I was able to understand the tool."
 

Cons

"Headless testing would be a big improvement."
"The integration tools could be better."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"Product is not stable enough and it crashes often."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"Right now, the product only supports Windows."
"The initial setup of SmartBear TestComplete was complex."
"The solution can be improved by introducing a secure testing feature."
"It needs improvements in the UI. It's currently not as friendly as it should be."
"The solution’s pricing is higher compared to other tools. Though the product’s reports are accurate, it needs to be more detailed like other tools."
"Connecting with the solution's technical support can be time-consuming. The turnaround time for a ticket raised is around 72 hours, which becomes an issue when working on a huge project in our company."
"The overall stability of the GUI should be improved. The GUI component is not stable enough. We have observed crashes several times."
"Tricentis NeoLoad's mobile platform acts as a stand-alone application but needs to be integrated with the main interface"
"An area for improvement in Tricentis NeoLoad is its integration with third-party tools because, at the moment, it's a bit complicated. Per Tricentis, you can integrate Tricentis NeoLoad with different monitoring tools such as Dynatrace and New Relic, but that requires installing an additional tool to make that integration happen, rather than being able to pull in Tricentis NeoLoad from the different tools and servers, and make integration simpler and easier."
"LoadRunner offers a full protocol, whereas, with this product, only a few of the protocols are supported - not all."
 

Pricing and Cost Advice

"The product is becoming more and more expensive."
"The solution's pricing is too high."
"It comes with a high cost."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"SmartBear TestComplete is an expensive tool."
"It is approximately $6,000 a year."
"The pricing is pretty reasonable."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"When compared to LoadRunner, NeoLoad has less costs. Compared to that, it's somehow affordable."
"NeoLoad is expensive, but to my knowledge, it's better than LoadRunner."
"The tool's pricing is somewhat higher than licensed tools like LoadRunner. The approximate cost is around $25,000. There are no additional charges for maintenance or support. Everything is included in the package we have."
"It is cheaper than other solutions."
"The pricing is fair for high-volume licensing."
"The solution is quite expensive."
"NeoLoad now has a much more flexible licensing process."
"On a scale from one to ten, where one is expensive, and ten is cheap, I rate Tricentis NeoLoad's pricing a seven out of ten."
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Comparison Review

it_user104961 - PeerSpot reviewer
Apr 13, 2014
LoadRunner vs NeoLoad
The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and…
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
Educational Organization
53%
Financial Services Firm
8%
Computer Software Company
7%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
Do you recommend Tricentis NeoLoad?
I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool. This relatively inexpensive solution is recognized by organizations like Oxford...
What is your primary use case for Neotys NeoLoad?
The solution is for continuous performance validation. The important thing is that it's not just for one load test and then forgotten. I try to integrate the performance tests into our pipelines, w...
What do you like most about Tricentis NeoLoad?
The most valuable feature of Tricentis NeoLoad for us has been its ability to easily monitor all the load generators and configure the dynamics and data rates. Additionally, we can monitor individu...
 

Also Known As

No data available
NeoLoad, Neotys NeoLoad
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
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