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SmartBear TestComplete vs Tricentis NeoLoad comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (9th), Regression Testing Tools (5th), Test Automation Tools (6th)
Tricentis NeoLoad
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
65
Ranking in other categories
Performance Testing Tools (2nd), Load Testing Tools (2nd)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. SmartBear TestComplete is designed for Test Automation Tools and holds a mindshare of 5.9%, down 7.4% compared to last year.
Tricentis NeoLoad, on the other hand, focuses on Performance Testing Tools, holds 16.2% mindshare, up 14.6% since last year.
Test Automation Tools
Performance Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
RangaReddy - PeerSpot reviewer
Maintenance will be easy, pretty straightforward to learn and flexible
I really didn't work on the cloud-based [version]. NeoLoad still has a cloud [offering], and it has pretty good integration. I heard that it's possible to integrate with JMeter as a tool as well. Maybe I could suggest: I wanted to know more about the integration with DevOps for performance testing. The automatic integration process – how can we run the scripts automatically within a CI/CD pipeline? So maybe I wanted to know how to integrate with DevOps, actually. I'm not sure whether that option is there with the tool or not. In future releases, it would be good if extra added features for integration are added into NeoLoad.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a strong automation tool for desktop, browser, and API testing."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"The database checkpoints detect problems which are difficult for a human resource to find."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"The most valuable features are the desktop and mobile modules."
"Runs in different remote machines. We have multiple versions of the software being tested."
"Simple capturing of dynamic variables and simple scripting."
"Tool for load testing and performance testing with good API support and good technical support. Tricentis NeoLoad is absolutely stable and scalable."
"It is a good source for load, stress and performance testing."
"From a functional perspective, the range of tools provided with Tricentis NeoLoad is perhaps the widest."
"The most valuable feature is flexibility, as it connects to all of the endpoints that we need it to."
"We appreciate that this solution is very user-friendly, even if the user does not have a lot of protocol knowledge and experience."
"The most useful aspect of Tricentis NeoLoad was for the web."
"I would rate it as eight out of 10 for ease of setting up."
 

Cons

"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"Error handling features in the tool are a little limited."
"Product is not stable enough and it crashes often."
"The integration tools could be better."
"The learning curve of the solution's user interface is a little high for new users."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"One notable drawback is the absence of native integration with Git."
"Connecting with the solution's technical support can be time-consuming. The turnaround time for a ticket raised is around 72 hours, which becomes an issue when working on a huge project in our company."
"NeoLoad does not support Citrix-based applications."
"The product must improve the features that allow integration with CI/CD pipelines."
"It needs improvement with post-production."
"Some users may find NeoLoad too technical, while other users may prefer a scripting language instead of a UI with figures and forms they have to fill in."
"The solution’s pricing is higher compared to other tools. Though the product’s reports are accurate, it needs to be more detailed like other tools."
"It would be good to make some updates on the reporting side."
"In future releases, it would be good if extra added features for integration are added into NeoLoad."
 

Pricing and Cost Advice

"The licensing costs are in the range of $1,000 to $3,000."
"Our ROI is about $10,000 a year."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The pricing is a little above average — it could be lower."
"The option we chose was around $2,000 USD."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"I don't have information on the licensing cost of Tricentis NeoLoad because my manager handles that. From a testing perspective and based on company requirements, the current license is for one thousand users."
"NeoLoad now has a much more flexible licensing process."
"On a scale from one to ten, where one is expensive, and ten is cheap, I rate Tricentis NeoLoad's pricing a seven out of ten."
"Its licensing cost is very less."
"The licensing cost is less compared to other licensing performance testing tools."
"The vendor offers flexible licensing options"
"Tricentis NeoLoad is much cheaper compared to other tools like LoadRunner."
"The tool's pricing is somewhat higher than licensed tools like LoadRunner. The approximate cost is around $25,000. There are no additional charges for maintenance or support. Everything is included in the package we have."
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Comparison Review

it_user104961 - PeerSpot reviewer
Apr 13, 2014
LoadRunner vs NeoLoad
The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and…
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
14%
Financial Services Firm
12%
Government
7%
Educational Organization
53%
Financial Services Firm
8%
Computer Software Company
7%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
Do you recommend Tricentis NeoLoad?
I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool. This relatively inexpensive solution is recognized by organizations like Oxford...
What is your primary use case for Neotys NeoLoad?
The solution is for continuous performance validation. The important thing is that it's not just for one load test and then forgotten. I try to integrate the performance tests into our pipelines, w...
What do you like most about Tricentis NeoLoad?
The most valuable feature of Tricentis NeoLoad for us has been its ability to easily monitor all the load generators and configure the dynamics and data rates. Additionally, we can monitor individu...
 

Also Known As

No data available
NeoLoad, Neotys NeoLoad
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools. Updated: March 2025.
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