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SmartBear TestComplete vs Tricentis NeoLoad comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
Functional Testing Tools (7th), Regression Testing Tools (5th), Test Automation Tools (6th)
Tricentis NeoLoad
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
64
Ranking in other categories
Performance Testing Tools (2nd), Load Testing Tools (2nd)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. SmartBear TestComplete is designed for Test Automation Tools and holds a mindshare of 6.2%, down 7.7% compared to last year.
Tricentis NeoLoad, on the other hand, focuses on Performance Testing Tools, holds 15.7% mindshare, up 15.2% since last year.
Test Automation Tools
Performance Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
Sangeetha Alur - PeerSpot reviewer
Offers good user interface, customization and I like how it way it correlates, monitors, and integrates with the user interface
I didn't like much of the support that you get from the Tricentis group unless it was after it integrated with Tricentis; the support is not that good. But earlier, the support was actually very wonderful. I started using NeoLoad right from 2011. So, there is room for improvement in customer service and support. It requires a lot of justification and a lot of emails that you need to send back and forth. But earlier, when I was working with Siemens, the integration of the NeoLoad team and Siemens team was very good, and the support was excellent. As soon as you raised a ticket, we had very good support, but that changed after Tricentis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to run a whole suite of tests automatically (which we did overnight)."
"Test items, project variables helps in managing automation suite and scheduling execution."
"It allows us to test both desktop and web applications."
"The integration with various tools is important."
"The reporting is ready to use and doesn't require any setup."
"It is a strong automation tool for desktop, browser, and API testing."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"The most valuable feature of this solution is regression testing tools."
"The most valuable feature of Tricentis NeoLoad for us has been its ability to easily monitor all the load generators and configure the dynamics and data rates. Additionally, we can monitor individual loads and data directly within NeoLoad without needing third-party tools."
"We appreciate that this solution is very user-friendly, even if the user does not have a lot of protocol knowledge and experience."
"The best feature of the solution is that we can utilize the Tosca scripts for NeoLoad execution."
"What I found best in Tricentis NeoLoad is that it's better with scripting and load test execution in the load testing environment compared to its competitors. The tool has a better design, scenarios, and model, which I find helpful. I also found the Result Manager a fascinating part of Tricentis NeoLoad because of the way it collates results and presents reports. The straightforward implementation of Tricentis NeoLoad, including ease of use, is also valuable to my team."
"It's a low-code testing tool"
"The licensing cost is very less for NeoLoad. It is user-friendly and easy to understand because they have created so many useful functionalities. When I started working with this tool, we just had to do the initial assessment about whether this tool will be able to support our daily work or not. I could easily understand it. I didn't have to search Google or watch YouTube videos. In just 15 to 20 minutes, I was able to understand the tool."
"Learning-wise, it's pretty straightforward and flexible because if the person has little knowledge of performance testing and the process, they can definitely easily grab the knowledge from NeoLoad."
"NeoLoad is actually really good, mainly because they have a world-class support service."
 

Cons

"The learning curve of the solution's user interface is a little high for new users."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"The artificial intelligence needs to be improved."
"Product is not stable enough and it crashes often."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"The integration tools could be better."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"The initial setup of SmartBear TestComplete was complex."
"There is room for improvement with the support and community documentation as it can be difficult to find answers to questions quickly."
"Support wasn't able to solve a technical issue."
"The SAP area could be improved."
"Tricentis NeoLoad crashes if an application contains more than 1,000 scripts."
"Connecting with the solution's technical support can be time-consuming. The turnaround time for a ticket raised is around 72 hours, which becomes an issue when working on a huge project in our company."
"An area for improvement in Tricentis NeoLoad is its price, as it has a hefty price tag."
"Tricentis NeoLoad could improve the terminal emulation mainframe. It is not able to use the low code or no code option. You have to code it yourself."
"An area for improvement in Tricentis NeoLoad is its integration with third-party tools because, at the moment, it's a bit complicated. Per Tricentis, you can integrate Tricentis NeoLoad with different monitoring tools such as Dynatrace and New Relic, but that requires installing an additional tool to make that integration happen, rather than being able to pull in Tricentis NeoLoad from the different tools and servers, and make integration simpler and easier."
 

Pricing and Cost Advice

"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The licensing costs are in the range of $1,000 to $3,000."
"It comes with a high cost."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"SmartBear TestComplete is an expensive tool."
"It is approximately $6,000 a year."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"NeoLoad is expensive, but to my knowledge, it's better than LoadRunner."
"It is cheaper than other solutions."
"Pricing for Tricentis NeoLoad could be cheaper because, at the moment, it's expensive. For a year, the solution cost us a lot of money, in particular, more than $50,000."
"Licensing for NeoLoad is subscription-based."
"I rate the solution's pricing an eight out of ten."
"From a licensing cost perspective, I rate the product an eight out of ten since it is a cheap solution that looks costly for certain areas."
"The solution is quite expensive."
"Pricing is always cheaper with Tricentis NeoLoad versus the very expensive Micro Focus LoadRunner."
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Comparison Review

it_user104961 - PeerSpot reviewer
Apr 13, 2014
LoadRunner vs NeoLoad
The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and…
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
12%
Government
8%
Educational Organization
51%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
Do you recommend Tricentis NeoLoad?
I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool. This relatively inexpensive solution is recognized by organizations like Oxford...
What is your primary use case for Neotys NeoLoad?
Tricentis NeoLoad is a standard tool for testing from an application coverage and reporting aspect. At our company, the tool is primarily used for performance testing to calculate the user-handling...
What do you like most about Tricentis NeoLoad?
The most valuable feature of Tricentis NeoLoad for us has been its ability to easily monitor all the load generators and configure the dynamics and data rates. Additionally, we can monitor individu...
 

Also Known As

No data available
NeoLoad, Neotys NeoLoad
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
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