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SonicWall TZ vs Sophos Cyberoam UTM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.1
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
5.4
SonicWall TZ support is knowledgeable and detailed but suffers from slow responses, long hold times, and occasional language barriers.
Sentiment score
7.2
Sophos Cyberoam UTM's support is generally responsive and knowledgeable, though customer experiences vary in speed and solution effectiveness.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
Customer service is excellent.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
Sentiment score
5.2
SonicWall TZ needs improved UI, better integration, enhanced features, and more flexible licensing to address user concerns.
Sentiment score
4.4
Sophos Cyberoam UTM users highlight performance, pricing, software, configuration issues, requiring improvements in security features, support, and management.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
Integration with other vendors, especially with VPNs, can be challenging and requires more effort when configuring.
SonicWall TZ could benefit from newer technology.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
8.6
SonicWall TZ is scalable for SMBs, customizable, but may require upgrades in larger deployments due to physical limitations.
Sentiment score
6.8
Sophos Cyberoam UTM is praised for scalability, supporting thousands of users, though some note hardware limitations for expansions.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
 

Setup Cost

Sentiment score
7.4
Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Sentiment score
7.4
SonicWall TZ pricing is competitive but varies with configuration, potentially leading to high costs due to subscription models.
Sentiment score
5.0
Sophos Cyberoam UTM offers competitive pricing, though renewal costs are high; licensing provides flexible subscriptions based on needs.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
When comparing similar products across vendors, there may be a small difference in cost.
I would also position its pricing as a three, where one is the lowest price and ten is the highest.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
7.6
SonicWall TZ is highly rated for stability, offering reliable performance and security, with minimal intervention needed for occasional issues.
Sentiment score
8.5
Sophos Cyberoam UTM is praised for stability, reliable performance, and high user ratings, with occasional minor issues resolved.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
In terms of stability, SonicWall doesn't have performance issues.
SonicWall TZ is definitely stable and offers a good value for money.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Sentiment score
8.2
SonicWall TZ offers ease of use, robust security, scalable performance, and cost-effectiveness, enhancing productivity and client satisfaction.
Sentiment score
8.0
Sophos Cyberoam UTM provides comprehensive security, user identity-based policies, and network resilience with easy management and advanced protection features.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
For SMB segments, SonicWall performs well.
It was beneficial during COVID for remote work through its VPN functionality.
 

Categories and Ranking

Fortinet FortiGate
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Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
SonicWall TZ
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
83
Ranking in other categories
Firewalls (20th)
Sophos Cyberoam UTM
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
82
Ranking in other categories
Unified Threat Management (UTM) (10th)
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Sathish  Ravichandran - PeerSpot reviewer
Has efficient user access control feature and good technical support services
The multi-core architecture allows the running of multiple instances for checking files, even handling more than 2 GB of data. It has inbuilt reporting features, reducing the cost of external monitoring software. It's well-suited for organizations that need to transfer and scan large files. The scalability is good for small and medium-sized enterprises, but for organizations with more than 200 users, the cost can become a limiting factor. It is more suitable for large enterprises, especially for organizations with over 4,000 users. However, there could be flexibility in licensing, allowing organizations to cater to their specific needs and pay for the features and licenses they require. It can help reduce costs. I rate its scalability a seven out of ten.
Kiarash Heydari - PeerSpot reviewer
Stable and has a straightforward setup; reporting is fast and easy
Sophos Cyberoam UTM has room for improvement in specific rules-based objects and redesign. The solution also needs to improve in adding rules and policies, including renewing and finding policies. The Sophos team should make Sophos Cyberoam UTM policies and rules better and more useful than the old ones because that can be difficult and confusing sometimes. For example, adding policies or rules can be confusing, and that can be risky. To improve Sophos Cyberoam UTM, Sophos should add an IPS or IDS signature feature in the current plans offered to customers. Upgrading or patching the solution can be slow, so that's another area for improvement. In the next version of Sophos Cyberoam UTM, I want it to have an appliance management feature, similar to what's in FortiManager, where you can connect all appliances and manage the devices because that would be easier in terms of reporting.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
19%
Manufacturing Company
7%
Construction Company
6%
Comms Service Provider
6%
Computer Software Company
28%
Financial Services Firm
14%
Media Company
10%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Would you choose Fortinet Fortigate or Sonicwall TZ?
I’ll say it depends on your needs. Fortinet FortiGate and SonicWall TZ are both next-gen firewalls (NGFW) with simila...
What do you like most about SonicWall TZ?
The most valuable feature of SonicWall TZ is the double authentication, where it asks for one password and again asks...
What is your experience regarding pricing and costs for SonicWall TZ?
Pricing is competitive. When comparing similar products across vendors, there may be a small difference in cost.
What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What needs improvement with Sophos Cyberoam UTM?
They could improve the product by enhancing hardware reliability, addressing occasional memory overflow issues, and i...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Dell SonicWALL TZ
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
AeroM_xico Delta TechOps, Unimat
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Find out what your peers are saying about SonicWall TZ vs. Sophos Cyberoam UTM and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.