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Symantec Endpoint Detection and Response vs Tanium comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Tanium
Ranking in Endpoint Detection and Response (EDR)
26th
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Server Monitoring (10th), Vulnerability Management (22nd), Endpoint Protection Platform (EPP) (37th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. The mindshare of Tanium is 2.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Ed Jarecki - PeerSpot reviewer
A scalable solution that helps to understand how infrastructure works
We use the tool as an infrastructure operational management solution.  The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization.  Any movement into a SaaS solution has challenges since the processes and data flows are not well…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security is good."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"Symantec Endpoint Detection and Response is stable."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The setup is quite easy."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The solution does its job with no issues."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"I like the tool's incident response and security patching."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"I would say Tanium is the best tool for vulnerability management."
"The interrogation piece was the most valuable feature because it was very detailed."
"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."
"I find the inventory and compliance features of Tanium to be the most impressive."
"Tanium's most valuable features are patch management, inventory, and distribution software."
 

Cons

"The solution needs to provide better integration."
"One potential area for improvement in Symantec EDR is the reporting engine."
"The network forensics feature could be improved."
"The solution’s scalability and stability could be improved."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"A significant deterioration in customer support."
"The interface is very complicated."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"The most painful thing is the interface. It's a bit unclear sometimes."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"The reporting could be improved."
 

Pricing and Cost Advice

"We pay around $100,000 for 5000 licenses every year."
"The product is cheap."
"It's a yearly subscription."
"Of late, because of the Broadcom purchase, its price has been increasing."
"We are satisfied with the pricing."
"We have a yearly subscription, and the pricing is fair."
"It is an expensive solution."
"Symantec Endpoint Detection and Response is expensive."
"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
"The solution offers value for money."
"It's an expensive solution. It would be nice if the cost were lower."
"It is higher than some competitors in the market."
"The solution is expensive but it's a good investment."
"There is an annual license required to use this solution."
"The product's pricing differs from region to region depending on negotiations and the number of endpoints."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
University
7%
Financial Services Firm
17%
Government
12%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What do you like most about Tanium?
Tanium’s linear-chain architecture is valuable.
What needs improvement with Tanium?
When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, creat...
What is your primary use case for Tanium?
We primarily use Tanium for patching, focusing on vulnerabilities. Our major goal with Tanium is to patch based on vulnerabilities detected by our other vulnerability tools.
 

Overview

 

Sample Customers

Information Not Available
JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. Tanium and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.