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Symantec Endpoint Detection and Response vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
WatchGuard EPDR
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
Endpoint Protection Platform (EPP) (43rd)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. The mindshare of WatchGuard EPDR is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Phillip Evely - PeerSpot reviewer
Provides good reporting features, saves time, and protects endpoints
The setup is very easy. We have deployed the solution on-premise but can also do it on the cloud. It has a cloud functionality. I can push it from the cloud directly to the endpoint, or I can do it via a group policy. The enterprise-wide deployment takes a day. It is very simple. Once the agent is deployed in any subnet, it monitors the network traffic and informs me about endpoints that don't have the agent. I get alerted via a report. If I have a problem, I can manually deploy on those endpoints. The product is set to auto-update. It updates on its own.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The pricing is pretty reasonable."
"The solution is stable."
"The solution is scalable."
"Symantec Endpoint Detection and Response is stable."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The most valuable features are that it is easy to connect and global settings are good."
"WatchGuard is commendable for its work on threats."
"WatchGuard EPDR improves organization primarily by supporting the IT team rather than the end users directly. It helps IT teams accomplish more with fewer people. One of its standout features is the patch management solution, which allows companies without up-to-date services like WSUS to manage patches for Windows and Linux systems. Additionally, it provides the usual endpoint protection features such as virus and malware protection, application control, and website control."
"The reporting feature is valuable."
"I can put tons of load on it."
"The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks."
 

Cons

"The solution can always be more stable and more secure."
"One potential area for improvement in Symantec EDR is the reporting engine."
"They need to improve their cloud presence."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"It would be nice to see more granular timeline analysis."
"The product doesn’t offer MDM functionality under its current licensing model."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"The interface is very complicated."
"The categories in the web filtering should be more comprehensive. When a URL is not categorized, I face issues."
"The product is available at a very high price, making it an area where improvements are required."
"The categories in the web filtering should be more comprehensive."
"WatchGuard EPDR does have areas for improvement. One significant gap is the lack of a virtual patching feature integrated into the endpoint security. This would be particularly useful for endpoints running operating systems that are no longer supported, such as Windows 7."
"The AV and scanning features could be a little bit better."
 

Pricing and Cost Advice

"The price is reasonable."
"We have a yearly subscription, and the pricing is fair."
"It is an expensive solution."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"We are satisfied with the pricing."
"The price is really high and it should be lower."
"The product is cheap."
"We pay around $100,000 for 5000 licenses every year."
"The solution's pricing is better compared to other products."
"The price is excellent."
"The product is available at a high price."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
University
7%
Comms Service Provider
15%
Computer Software Company
11%
Security Firm
7%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What is your experience regarding pricing and costs for WatchGuard EPDR?
The pricing is slightly high, but the product quality justifies it. The price is fair, neither too high nor too low. Considering all its features, an increase in price would be justifiable.
What needs improvement with WatchGuard EPDR?
I have not found anything requiring improvement. However, overall, the category level should be enhanced. The categories in the web filtering should be more comprehensive. When a URL is not categor...
 

Overview

Find out what your peers are saying about Symantec Endpoint Detection and Response vs. WatchGuard EPDR and other solutions. Updated: March 2025.
848,253 professionals have used our research since 2012.