Workload Manager.
Consultant at a financial services firm with 10,001+ employees
The product is useful for moving large amounts of data
What is most valuable?
How has it helped my organization?
Using it to moving large amounts of data.
What needs improvement?
Scalability.
For how long have I used the solution?
12 years.
Buyer's Guide
Control-M
March 2025

Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,672 professionals have used our research since 2012.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
Yes, it is not currently suited well for the Cloud.
How are customer service and support?
10 out of 10.
How was the initial setup?
Very simple to install.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Pre-Sales Engineer, Solution Architect, Technical Area Coordinator at a consultancy with 11-50 employees
An easy-to-use solution with good stability and integration capabilities
Pros and Cons
- "Its compatibility with the new technologies and platforms, like the Google Cloud or Amazon, is the most valuable. Its console allows us to view the duration and execution of a process. It is also very easy to use and easy to implement."
- "Its operations and infrastructure can be improved."
What is our primary use case?
Many companies are using Control-M in Mexico, two main companies from the retail sector have been using Control-M for around 15 years for all the administration of their processes.
How has it helped my organization?
It has been helpful in reducing costs and resources.
What is most valuable?
Its compatibility with the new technologies and platforms, like the Google Cloud or Amazon, is the most valuable. Its console allows us to view the duration and execution of a process. It is also very easy to use and easy to implement.
What needs improvement?
Some companies have found Control-M a very costly solution, and they think it’s not worth the investment. My recommendation is that they can evaluate some points like Control-M is a leader in EMA Analysis (similar to Gartner Studio), and see the potential of Control-M and the immediate benefits that it can have to the Business. It’s my understanding that BMC will be releasing Control-M Saas, which will have a new commercial schema, more accessible than the On-Premise schema.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable. All our clients are big companies.
How are customer service and technical support?
Their technical support is very good. We need to create tickets, and their response time is good.
How was the initial setup?
Its implementation is pretty fast and easy. The duration depends on the size of the infrastructure. It could be implemented between one to three months.
What other advice do I have?
I would recommend this solution. It has good stability and integration capabilities. It is also easy to use and easy to implement.
I would rate Control-M a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Control-M
March 2025

Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,672 professionals have used our research since 2012.
Assistant Director at a financial services firm with 10,001+ employees
We execute more than 30k jobs through a single window.
How has it helped my organization?
It provides a single point of control for the entire organization’s batch processing, helping to shorten the batch processing window and achieve a “manage by exception” operation environment. At my current organization, our batch processing requirement is too technically diversified and has to be supported 24/7. With Control-M, we are able to handle the customer demand and execute 30k-plus jobs through a single window.
For how long have I used the solution?
I have been using the solution for 10 years, including earlier versions.
What do I think about the stability of the solution?
I have encountered very few stability issues; it’s highly stable.
What do I think about the scalability of the solution?
Scalability is good.
How are customer service and technical support?
I find technical support to be knowledgeable and willing to provide assistance for any and all queries.
Which solution did I use previously and why did I switch?
I did not previously use a different solution at my current organization. However, I have experience working CA Autosys.
How was the initial setup?
The installation is panel-driven and can be used by a relatively inexperienced technician to install it successfully.
What's my experience with pricing, setup cost, and licensing?
It’s well suited for anywhere and anyone, but it comes with a cost; it is quite pricey.
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options.
What other advice do I have?
Control-M is very stable. It is rare to have any issues with the application. Nonetheless, the bigger the workload, the more a tool like Control-M is needed or else it’s too pricey.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Production Control Analyst with 501-1,000 employees
It gave us the tools to work toward more tightly integrating processes that were unnecessarily dependent on each other.
What is most valuable?
- The GUI interface with the ability to oversee the whole enterprise in a graphical way
- The ability to create filters for applications and groups
- The ability to zoom in and out within applications or the whole enterprise
These make automation and scheduling troubleshooting easier.
How has it helped my organization?
Well, I am no longer with that company, but it gave us the tools to see the big picture and work toward more tightly integrating processes that were unnecessarily dependent on each other.
It allowed us to automate responses and or trigger different processes based on different outcomes of the same job or process.
What needs improvement?
Version 8 introduced a whole new set of features that required more processing power, creating what I call "dead weights" that, if not interpreted in the right way, can cause duplication of processes. I am pretty confident that, knowing their track record, the issue was addressed in later revisions.
For how long have I used the solution?
I used it for 15-plus years.
What do I think about the stability of the solution?
I did not encounter any stability issues. The "dead weights" that I referred to above were in the scheduling development side of the product and did not affect the live processes.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How are customer service and technical support?
Technical support was very good, 8/10.
I had a minor issue with their online interface for opening problem tickets. Their website at the time was horrible. (I hope it has been fixed.) I did let them know it would take you in circles without ever actually opening the ticket. This to the point that you had to eventually call and wait for someone to call you back so that the ticket was established. Then, you would send all the doc explaining the issue. Then, they would ask you to provide a ton of stuff, such as logs. Then, once you sent them that, they would tell you that it was an automated response and that they really did not need all that. In their defense, this only happen occasionally; otherwise I would have given them a 4 out of 10.
Which solution did I use previously and why did I switch?
I personally did have experience with a few different scheduling packages, but none came close to providing the overall enterprise scale of Control-M.
I did not switch, the switch was on when I joined the company.
How was the initial setup?
While I was not involved in its original implementation from scratch, I did arrive in the early stages and once I had a grip on the functionality and its tools, it was fairly easy. I am sure the installation and first implementation came with challenges.
What was our ROI?
That part can be tricky as I did not handle it. I do know that it may be expensive in the beginning, but, once you have it implemented and use it to its full or close to its full potential, it will save money in the long run.
Which other solutions did I evaluate?
I was not involved in the process, but the move was from CA7, and I know that ESP, Jobtrac, and Zeke among others were considered.
What other advice do I have?
Go for it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Produktionssteuerung at a wellness & fitness company with 10,001+ employees
Some of the valuable features are job scheduling, self-service, and workload archiving.
What is most valuable?
-
Job scheduling in general - Self-service
- Workload archiving
How has it helped my organization?
We rely on Control-M in our production environment. The automated notification in a case of an error has helped us a lot in reducing downtime and erasing errors.
What needs improvement?
Support for Z/OS output.
For how long have I used the solution?
The company has used Control-M since the late 90s.
What was my experience with deployment of the solution?
I did not encounter any issues with deployment.
What do I think about the stability of the solution?
The GUI had some problems in the early stages, but those seemed to have been solved.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How are customer service and technical support?
Customer Service:
I would give customer service a rating of 8/10. They are very good.
Technical Support:I would give technical support a rating of 8/10. They are very good.
Which solution did I use previously and why did I switch?
We did not use a previous solution.
How was the initial setup?
The setup was straightforward.
What about the implementation team?
We implemented via a vendor team and in-house. The vendor teams we had were excellent.
What's my experience with pricing, setup cost, and licensing?
Ask for packages and bundles, so you might get more plugins for one price.
Which other solutions did I evaluate?
We did not evaluate any other options.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Data Architecture Services at a healthcare company with 10,001+ employees
It has the ability to handle files remotely, but a smartphone interface would be welcome
Pros and Cons
- "Ability to handle files remotely through the advanced file transfer feature."
- "We are now able to deliver data to our data warehouses and dashboards promptly."
- "A smartphone interface would be welcome."
- "Finding documentation on the website can be a bit confusing."
What is our primary use case?
Relatively small setup for ETL jobs only. We do not use Control-M for enterprise-wide scheduling and automation.
How has it helped my organization?
- Job scheduling for our ETL batch jobs has become streamlined and more efficient.
- We are now able to deliver data to our data warehouses and dashboards promptly.
What is most valuable?
- There is a wide range of connectors.
- Ability to handle files remotely through the advanced file transfer feature.
What needs improvement?
- A smartphone interface would be welcome.
- Finding documentation on the website can be a bit confusing.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Technologist at a energy/utilities company with 5,001-10,000 employees
The user interface is very easy to navigate. The batch team is now able to run an average of 1,500 jobs per day .
What is most valuable?
The user interface is very easy to navigate.
How has it helped my organization?
The batch team is now able to run an average of 1,500 jobs per day with incidents automatically created and routed to the correct team if a job fails or has an error.
What needs improvement?
The process to apply patches and upgrades is cumbersome. It feels like there could be a simpler or more streamlined way to apply patches.
For how long have I used the solution?
We have been using Control-M for almost a year.
What was my experience with deployment of the solution?
The deployment went smoothly.
What do I think about the stability of the solution?
We are having issues with failover working correctly but we are working with BMC Support.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Customer service tries to be helpful. They tend to shy away from many tasks that BMC feels falls into "Customizations". Anything that differs from the OOB is hard to get help with.
Technical Support:Most of the technicians seem to be highly capable.
Which solution did I use previously and why did I switch?
The previous solution was no longer supported.
What about the implementation team?
We used BMC for the implementation.
What was our ROI?
ROI is unclear at this time as the software has been in use less than a year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a comms service provider with 10,001+ employees
It is easy to use and most of the add-on features are available.
What is most valuable?
The entire suite of Control-M is valuable.
How has it helped my organization?
It is easy to use and most of the add-on features are available.
What needs improvement?
In a big environment, there is the need is to have easy access to the client.
For how long have I used the solution?
I have been using Control-M for many years.
What was my experience with deployment of the solution?
I have no particular issue to report.
What do I think about the stability of the solution?
I have no particular issue to report.
What do I think about the scalability of the solution?
I have no particular issue to report.
How are customer service and technical support?
Customer Service:
Customer service is excellent.
Technical Support:Technical support is excellent.
Which solution did I use previously and why did I switch?
We were using a different solution. We switched for less cost and for more benefits.
How was the initial setup?
It is easy to set up and has clear information and support.
What about the implementation team?
The implementation was done by an internal team.
What's my experience with pricing, setup cost, and licensing?
It isn't related to my function and I do not have any specific details.
Which other solutions did I evaluate?
We evaluated other options, but now we are consolidating all environments to only use Control-M.
What other advice do I have?
From my experience with the last version, you are able to manage everything. The conversion tool can offer an easy way to migrate jobs from another tool.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: March 2025
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