This product has an excellent GUI that is user friendly and provides job management.
Technical Consultant at Atgen Software Solutions LLP
It provides job management. The GUI is user friendly.
What is most valuable?
How has it helped my organization?
The BMC Control-M provides automated management by our various applications teams of PROD environments under one central GUI.
What needs improvement?
This product needs improvisation in regards to agility for job execution function.
For how long have I used the solution?
I have used it for about 12 years.
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Control-M
April 2025

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What was my experience with deployment of the solution?
Need to align with DevOps.
What do I think about the stability of the solution?
I have not encountered any issues with stability.
What do I think about the scalability of the solution?
I have not encountered any issues with scalability.
How are customer service and support?
Customer Service:
4/10
Technical Support:BMC provides good technical support and I would give it an 8 out of 10 rating.
How was the initial setup?
The installation for this product was not so easy. I found it quite complicated.
What about the implementation team?
Implement through vendor team as special skills.
What's my experience with pricing, setup cost, and licensing?
My suggestion would be to select more job-based pricing options as the BMC Control-M solution has less jobs to offer.
Which other solutions did I evaluate?
Before choosing this product, I evaluated a lot of options.
What other advice do I have?
I would recommend to make use of outsourced software solutions such as Atgen for ensuring a stable setup process.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Consultant, Production Control Services at a tech services company with 10,001+ employees
Control-M has a huge number of features and utilities that assist users in monitoring their schedules and developers to build schedules that interface with many technologies
Pros and Cons
- "Cross-platform support: A Linux job can be dependent on a Windows job, which can be dependent on many other flavours of hardware/software. Your batch is therefore managed by a single tool, allowing you to monitor your entire flow."
- "Reporting in Control-M could use improvement."
What is most valuable?
Control-M has a huge number of features and utilities that assist users in monitoring their schedules and developers to build schedules which interface with many technologies. Here are some that stand out:
- Cross-platform support: A Linux job can be dependent on a Windows job, which can be dependent on many other flavours of hardware/software. Your batch is therefore managed by a single tool, allowing you to monitor your entire flow.
- Great GUI: Easy to navigate. Customisable. Status at a glance.
- Automated error handling: Depending on the exit status of a process, automated actions can be defined that might circumvent the need to callout.
- Forecast utility: Particularly useful after making changes to a batch flow, to see what impact those changes will have.
- Reporting utility: Generate reports for the business to track batch performance, usage, and so on.
- Mobile App: Business users can track the progress of their own batch flow, on the go.
- Control Modules: These allow you to define jobs that interface with databases, SFTP, SAP, and so on, directly, via secure connection profiles.
- Too many great features to list; excellent product..
How has it helped my organization?
Increased batch performance.
What needs improvement?
Reporting in Control-M could use improvement.
For how long have I used the solution?
Used Control-M for 10 years and version 9 for six months.
What was my experience with deployment of the solution?
Not that I'm aware of.
What do I think about the stability of the solution?
Not that I'm aware of.
What do I think about the scalability of the solution?
None.
How is customer service and technical support?
Customer Service:
BMC service was excellent.
Technical Support:Excellent.
What other advice do I have?
Excellent product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Control-M
April 2025

Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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Technical Lead at a tech services company with 10,001+ employees
Plugins (Control Modules) are available for almost all of the widely used applications.
What is most valuable?
The GUI is very user friendly and also plugins (Control Modules) are available for almost all of the widely used applications.
How has it helped my organization?
It helped to automates batches in the best possible way.
What needs improvement?
They could improve the reporting.
For how long have I used the solution?
I have been using it for 10 years.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
Technical support is very good.
Which solution did I use previously and why did I switch?
I previously used another solution, but switched due to its limited functionality.
How was the initial setup?
Initial setup was easy to understand.
Which other solutions did I evaluate?
Before choosing this product, we also evaluated Autosys.
What other advice do I have?
The tool has many features; make sure you make use of most of them.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
App Support Sr. Analyst at a financial services firm with 1,001-5,000 employees
Provides visual linking of jobs, and shows when there is no link to other jobs.
What is most valuable?
Linking of jobs (visual, which other products don't have): It will give you a whole picture as to how other jobs are linked to each other (or if there's no link to other jobs).
How has it helped my organization?
The product was already in use when I was started working in the company.
What needs improvement?
There was an upgrade to the project, before it was moved to BMC. It could have been better if there was a demo on how / on the changes.
For how long have I used the solution?
I used it for around six months. I was using it around the middle of 2015.
What do I think about the stability of the solution?
There were no stability issues as such. There were only issues in the appearance, after the upgrade.
What do I think about the scalability of the solution?
I did not experience any scalability issues.
How are customer service and technical support?
I didn't really call for help on the production with the technical support.
Which solution did I use previously and why did I switch?
I've used other products but BMC Control-M is far better than the others.
How was the initial setup?
Other teams are in charge of the installation process.
What other advice do I have?
Nothing to worry, as the product works well.
It is a good product compared to the other products in the market.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Integration Consultant at a tech services company with 10,001+ employees
Modules easily integrate non-basic batch jobs with regular batch jobs.
Valuable Features
- No product downtime
- Easy to administrate and use
- A lot of integration tools and control modules
We use the BPI (Java and web services) DB integrator, AFT file transfer, CM for Informatica Control-M modules that easily integrated the non-basic batch jobs with the regular batch jobs. There was no need to script file transfer or SQL query jobs; all of that comes straight from the BMC Control-M box.
Improvements to My Organization
The knowledge of the jobs has become transparent and business users can monitor and manage their own jobs through the self-service portal.
Room for Improvement
The reporting overall should be better; right now, external report tools have to be used. Reporting should be end-user modifiable; and there should not be a need for a separate reporting client. There should be more reporting options, for example, scheduling of the table/jobs, with nice charts.
Crystal Reports based reporting tool, need to be installed in the same box where the EM client resides. Also there has to be control-M agent in the same server to be able to run the reports in batch mode. The better solution would be to run BMC in the house developed reporting and get the date from EM database in the server level (no need to windows Server, unix/Linux is better).
In the current reporting tool, there are predefined templates which are working ok but defining own it’s not easy or impossible. You can get the data out but it’s not usable to export to excel format without heavy modifications in the excel or qlickview for example.
Use of Solution
I have used it for about two years.
Stability Issues
I did not encounter any stability issues.
Scalability Issues
I did not encounter any scalability issues.
Customer Service and Technical Support
Technical support is the best among the biggest software delivery houses.
Initial Setup
Setup was very simple.
Pricing, Setup Cost and Licensing
It is expensive; the smallest IT service providers can’t implement it.
Other Solutions Considered
We evaluated IBM TWS and UC4 before choosing this product.
Other Advice
Plan the hardware setup carefully, favoring *nix OS systems in the CTM-Server engine. Try to follow “best practice” instructions about the database considerations and software setups.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at a computer software company with 10,001+ employees
A complete package to manage a work environment
Pros and Cons
- "The most valuable features are the GUI console, stability, and workflow."
- "I think it's slightly expensive but at the same time it's a good product."
What is most valuable?
The most valuable features are the:
- GUI console
- Stability
- Workflow
What needs improvement?
I think it's slightly expensive but at the same time, it's a good product.
For how long have I used the solution?
I have been using Control-M for ten years.
How are customer service and technical support?
Their technical support is awesome. They're helpful when you're in a complicated situation.
What other advice do I have?
I would recommend it. Control-M is the complete package to manage a work environment.
I would rate Control-M an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Operations Manager at a tech services company with 10,001+ employees
The ability to dynamically predict batch run time is so valuable
Pros and Cons
- "We can tie together all the workloads across the estate and make the whole process reactive to events."
- "The ability to dynamically predict batch run time is so valuable."
- "It is a very strong product, but the reporting could be better."
What is our primary use case?
We implemented Control-M to replace our mainframe only scheduler and the other disparate group of schedulers that we had used in lieu of a cross platform solution. That was nearly five years ago, and it has had a huge impact on the speed in which we can implement new solutions.
How has it helped my organization?
Cross platform scheduling has transformed how we run our estate workload. It is just so much more efficient now as we can tie together all the workloads across the estate and make the whole process reactive to events.
What is most valuable?
- Cross platform scheduling
- Built-in file transfer
- Batch impact management
- Self-service
They are all such valuable tools. Though, the ability to dynamically predict batch run time is so valuable.
What needs improvement?
It is a very strong product, but the reporting could be better. I know BMC is working on this feature and hope to see some improvements in future releases.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Consultant at a tech consulting company with 1,001-5,000 employees
Facilitates process automation.
What is most valuable?
Integration with different modules such as:
Web Service -WS
Advanced File Transfer - AFT
How has it helped my organization?
We use the Control-M modules to reduce the development time of the automations, using the modules.
Web Service -WS (We use to integrate with ODI e SOA)
Advansed File Transfer - AFT (We did an integration between several servers with a safe delivery)
What needs improvement?
I would like to see improvement in the integration of modules. As I worked with the modules, I saw the need for better integration several times.
In the case of a Web Service (WS) module, it could have more facilities with the integration of SOA services when an asynchronous service is invoked. When used for this purpose, it generates a number of unnecessary alerts to the operator dashboard.
For how long have I used the solution?
We have been using this solution for five years.
What was my experience with deployment of the solution?
I did not find it.
What do I think about the stability of the solution?
Most stability problems are network connected, i.e., communication goes down with servers where you have a client.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How are customer service and technical support?
Customer Service:
Very good.
Technical Support:Technical support is very good.
Which solution did I use previously and why did I switch?
I thought of using a different solution, but this solution is as simple as other alternatives.
How was the initial setup?
Yes, I did. We change because of the integration facilities other market tools and to ensure a safe delivery of the company's files.
What about the implementation team?
It was done through a vendor team with the support of the internal team.
What was our ROI?
Confidential.
What's my experience with pricing, setup cost, and licensing?
This is quite specific. It will depend on the number of processes that you need to automate.
Which other solutions did I evaluate?
Yes we evaluated.
CA Workload Automation AE(AutoSys)
IBM Tivoli System Automation
What other advice do I have?
Improve the disclosure of the modules for the clients and show the cases of success.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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