We mainly use Control-M for integration in cloud environments like GCP and AWS. I'm an electrical engineer who mainly uses Control-M to access the files, documents, and data I need.
Electrical Engineer at a healthcare company with 10,001+ employees
I found it easy to work with although I had no prior experience
Pros and Cons
- "The web interface is handy. It's easy to use, and Control-M provides you with the necessary materials to understand the features and perform various tasks."
- "The documentation could be improved, and I'd also like to see automatic upgrades."
What is our primary use case?
How has it helped my organization?
Control-M ensures that our files are secure and the data pipeline is accessible. It helps. It also allows us to create and monitor data while keeping it secure.
Control-M is critical to our business because we couldn't remotely access our files on the cloud without it. It makes our work easy when there's an issue in our admission sector. I would say it has been a significant help.
What is most valuable?
The web interface is handy. It's easy to use, and Control-M provides you with the necessary materials to understand the features and perform various tasks.
The interface is user-friendly. I had no prior experience, but I found it easy to work with. I had to review lots of documentation, but it's not difficult to navigate the different applications on it.
What needs improvement?
Creating and automating data pipelines is a bit difficult for a new user because some of the documentation isn't available. The documentation could be improved, and I'd also like to see automatic upgrades.
Buyer's Guide
Control-M
February 2025

Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,533 professionals have used our research since 2012.
For how long have I used the solution?
I was recently hired at this company, so I've been using Control-M for over a month now.
What do I think about the stability of the solution?
Control-M is stable. That's one reason the company chose them.
What do I think about the scalability of the solution?
Control-M is scalable.
How are customer service and support?
I rate Control-M eight out of ten. I have contacted them to help me understand how different things work in Control-M.
How would you rate customer service and support?
Positive
What other advice do I have?
I rate Control-M eight out of ten. It's a solid application, and the graphical user interface is intuitive. Control-M can be used for different applications with various parameters.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

IT Specialist TWS at a financial services firm with 10,001+ employees
One of the best options on the market with good stability and good add-on features
Pros and Cons
- "The initial setup is largely straightforward."
- "You need to pay for extra features if you need them."
What is our primary use case?
We primarily use the solution for scheduling, including compiling for scheduling and financial scheduling across our countries.
We use the schedule for 19 African countries and also in the UK, on the Isle of Man, where our corporate business is done.
What is most valuable?
What Control-M offers at TWS that IBM Workload Scheduler doesn't offer becomes available with the next rollout of the software.
It's one of the top options on the market today. It's one of the better enterprise solutions.
The initial setup is largely straightforward.
The solution is stable and reliable.
There are lots of features you can add to the solution if you would like to.
What needs improvement?
I can't think of any features that are missing at this time. It's a pretty complete solution.
The licensing needs to be improved. It's a bit difficult right now.
You need to pay for extra features if you need them. Other options have them for free as part of their offering.
The product could be more affordable. Right now, we consider it to be expensive.
For how long have I used the solution?
I've used Control-M on the mainframe for about four years. I never certified under Control-M, so my experience on Control-M is far less than TWM, however, I am using Control-M currently.
What do I think about the stability of the solution?
The stability of the solution is very good. It's very reliable and the performance is good. There aren't bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
I'm not sure how the scalability works. I'm a bit confused by the process. I can't say for certain how easy or difficult it is to scale.
Likely 400 to 500 people are using the solution at this time.
How are customer service and technical support?
I only really deal with bank clients. Control-M handles the technical support. I don't deal with them directly and have no idea how technical support works or how helpful they are overall when it comes to troubleshooting issues.
Which solution did I use previously and why did I switch?
I also have experience with IBM Workload and TWS. IBM Workload and Control-M products are extremely advanced. What is better between IBM Workload and Control-M, is that Control-M charges you for all your different features. When we go to IBM Workload Scheduler, you have plugins. Those plugins are free unless they were created by a third party. If the third party created them, there's a license fee that goes to the third party for the plugins. With IBM, as far as the product, everything is supplied. There are no additional options that you have to pay for. So you pay a single licensing fee and you get forecasting, simulation, your impact analysis.
How was the initial setup?
While the difficulty of the initial setup can vary, the implementation itself is pretty straightforward.
I'm not sure exactly how long the deployment takes.
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive.
The solution does charge for extra features. If you want an impact manager you pay for that. If you want forecasting you pay for it. If want any of the functions of scheduling, you pay for each component separately. You also pay for agents. They do not give that as part of the product, so they're add-ons, which costs money.
What other advice do I have?
We are a customer and end-user.
We use the latest version of the solution. We try to stay on the most advanced option. It is deployed both on-premises and on the cloud. We also use various clouds, including public and private.
IBM Workload Scheduler and Control-M are far superior to any of the other products on the market.
In general, I'd recommend TWS or IBM Workload Scheduler to other organizations.
I'd rate the solution at a nine out of ten. It's a top-of-the-line product.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Control-M
February 2025

Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,533 professionals have used our research since 2012.
VP Control-M Scheduling at Northern Trust
Centralizes hundreds of applications, and their notifications, into one place
Pros and Cons
- "The monitoring tool is very good. It's very easy for expert and entry-level users to use on short notice."
- "I would like not to have to reach out to a third-party application company to do automated notifications. Right now, we still have people manually calling people and emailing people. There's a company called xMatters - and there are others - that has an API through Control-M that can automate any aspect of failure management. I'd like to see it build right into the product. I'd like to see a better notification product."
How has it helped my organization?
I've never worked in a company where we weren't using it, so it's hard to say how it improves our organization. Our Oracle Database backup teams used to do this all themselves via cron. They've automated what was done by cron with Control-M. Other than that, everybody's using it.
It saves us time. Instead of 800 applications internally doing their own thing, we centralize it into one location where there are notifications. Taking the power of economies of scale into one point of focus, it saves us money for sure. We turned a company of mom-and-pop little fiefdoms all over the place into a company where things are centralized in one location.
What is most valuable?
Monitoring is a valuable aspect of it. The monitoring tool is very good. It's very easy for expert and entry-level users to use on short notice. Also, the usability is good.
What needs improvement?
The reporting tool needs a major-league upgrade.
I also would like not to have to reach out to a third-party application company to do automated notifications. Right now, we still have people manually calling people and emailing people. There's a company called xMatters - and there are others - that has an API through Control-M that can automate any aspect of failure management. I'd like to see it build right into the product. I'd like to see a better notification product.
What do I think about the stability of the solution?
In some parts of Control-M the stability is good, in some parts it's not so good.
What do I think about the scalability of the solution?
We're going to see the scalability soon when we upgrade.
How are customer service and technical support?
Most of the time we don't get the answers we're looking for. That's why we use a consultant company.
What's my experience with pricing, setup cost, and licensing?
It works on task-based licensing.
Which other solutions did I evaluate?
Procurement may have looked at other products. But from our perspective, they probably would have scared the living heck out of us if they had told us they were looking at other things.
What other advice do I have?
You have to talk about it more in terms of how Control-M fits into the scale of other products which BMC offers for what you're doing. It's got Helix, cloud management, ITSM, etc. BMC offers the whole scale - everything. We don't choose to use it all. But from another prospective, it's a real positive that they have this scope, that they can handle everything a corporation could throw at it.
I would like to see us use more things such as Helix. From that perspective, I would recommend it because of all the product offerings and because a lot of the approved vendors, which work directly through BMC, really make the experience a lot better.
We learn things every day about the product and the availabilities. We work in an IT environment with inquisitive people. There are millions of options available, parameter-wise, within the system and I learn something new every day, by working around smart people and intuitive people.
In terms of how the solution affects business modernization initiatives, this is all somewhat new for us. We're starting to go into a little bit of the DevOps and the Workload Change Manager, and the cloud chat-box. We're just starting to get into things like that with BMC Control-M.
I would rate the solution at eight out of ten. We've had massive growth in the last year to two years because of company acquisitions. We've added a lot of big-data processing and a lot of other processing and it's handled it quite well. We really haven't had any serious outages in quite a long time, even through the large growth we've had. We've doubled the work and it's handled it seamlessly. It's just that the reporting aspects are poor, because management always wants to know things. It's hard to get at tangible numbers without doing a lot of additional work outside of the system.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Operations Manager at L Brands, Inc.
It maintains and monitors workloads
Pros and Cons
- "There is a batch monitoring tool called Batch Impact Manager, which proactively warns when processing is behind and SLAs are in jeopardy of being missed."
- "Maintaining and monitoring of workloads have been and continue to be the most valuable feature in our environment."
- "It has a slight issue with daylight savings time while advancing the clock in the Spring."
What is our primary use case?
How has it helped my organization?
When we first started using Control-M, we had multiple scheduling solutions across several platforms. Going to Control-M consolidated all of them and allowed us reactivity across all of them based on the completion of processing.
What is most valuable?
- Maintaining and monitoring of workloads have been and continue to be the most valuable feature in our environment.
- There is a batch monitoring tool called Batch Impact Manager, which proactively warns when processing is behind and SLAs are in jeopardy of being missed.
- Their forecasting tool is very handy.
- They also have an API interface, although I cannot speak to it as we have not amassed enough experience to provide a fair assessment.
What needs improvement?
BMC Control-M has a slight issue with daylight savings time while advancing the clock in the Spring. It is not catastrophic, but it does requires some manual intervention to be issue free.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Center Operations Supervisor at a non-tech company with 1,001-5,000 employees
If a job fails, that development team is notified right away, improving reliability
Pros and Cons
- "If a job fails, that development team is notified right away, which improves reliability. Previously, it was on the operators to notify the developers that their job failed, erred, or aborted. Now, it's all automated."
- "The initial setup was complex, because I wasn't used to it."
What is our primary use case?
We use it for our job automation, running jobs daily, monthly, and annually. So, it is all automation.
How has it helped my organization?
We use another product, which is a BMC competitor, and we were able to integrate the two product. Therefore, if a job fails, it is automatically contacting the development team who is in charge of that job.
What is most valuable?
Automation is its most valuable feature. It comes down to if you schedule a job, then it runs on its own. You don't need to have an operator manually start a script, start a mainframe job, etc.
I love the usability. It works.
If a job fails, that development team is notified right away, which improves reliability. Previously, it was on the operators to notify the developers that their job failed, erred, or aborted. Now, it's all automated.
For how long have I used the solution?
I'm still fairly new to the product.
How are customer service and technical support?
The technical support is great. They get it back to you right away. As soon as you open up a ticket, they are on it. I am happy with them.
Which solution did I use previously and why did I switch?
We had a BMC competing product, then we integrated it with Control-M.
How was the initial setup?
The initial setup was complex, because I wasn't used to it.
What about the implementation team?
We used a consultant for the deployment. We had a great experience with them.
What other advice do I have?
We are not yet using the solution's application workflow orchestration.
We are not using it for business modernization initiatives yet.
We don't use any other BMC products.
We're not fully entrenched in Control-M yet.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Technical Support at a tech vendor with 10,001+ employees
Versioning allows for a restoration when an error is found.
Pros and Cons
- "Promotions between environments, as well as local, mass update, versioning, and self-service."
- "It can definitely expand promotions, so that a single job can be moved. Currently you can only promote a job by promoting the entire table."
What is most valuable?
Promotions between environments, as well as local, mass update, versioning, and self-service.
How has it helped my organization?
It is much easier to move and copy schedules. Versioning allows for quick restoration when an error is found.
What needs improvement?
It can definitely expand promotions, so that a single job can be moved. Currently you can only promote a job by promoting the entire table. In our environment we have very similar jobs in a flow but some are different so if i want to move just one of those jobs to all the other Control-M servers i would not be able to because it would overlay the entire folder. I want to be able to copy/move just a single job to prevent the overlay.
For how long have I used the solution?
I have been using Control-M for 18 years.
What was my experience with deployment of the solution?
I have not had any issues with deployment in any of the versions.
What do I think about the stability of the solution?
I can honestly say, I only had a stability issue once. Other than that one time, Control-M has been a very stable application.
What do I think about the scalability of the solution?
No scalability issues at all. When we grew, we upgraded the server and it was back to business as usual.
How are customer service and technical support?
Customer Service:
I would give customer service a rating of 8/10.
Technical Support:I would give technical support a rating of 8/10.
Which solution did I use previously and why did I switch?
We used another solution. Our company was looking to standardize across the enterprise.
How was the initial setup?
The setup was straightforward.
What about the implementation team?
We had a single contractor and our in-house team. She was very knowledgeable of the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Director at SYSTEX
Automated scheduling and error reduction for enhanced efficiency
Pros and Cons
- "Control-M can cross all platforms and offers integration for container and cloud solutions."
- "I do not have any specific suggestions for additional features that should be included in the next release."
What is our primary use case?
Control-M is used to schedule jobs and run them regularly. It helps to automate processes and reduce manual effort, minimizing the risk of errors and enhancing efficiency. Our clients use Control-M for various use cases, especially when there is a need for regular, automated job executions.
How has it helped my organization?
Control-M significantly reduces manual errors and enhances automation. It provides better scalability and more efficient data processing, making it a highly reliable solution for daily job operations.
What is most valuable?
Control-M can cross all platforms and offers integration for container and cloud solutions. This versatility is very helpful for my customers. The job scheduling capabilities are extremely convenient and easy to use, making Control-M a superior solution compared to others in the market.
What needs improvement?
I have no immediate ideas for improvements. I do not have any specific suggestions for additional features that should be included in the next release.
For how long have I used the solution?
I have been using Control-M for about a year.
What do I think about the stability of the solution?
We do not encounter significant stability issues with Control-M. It runs jobs daily with stable performance.
What do I think about the scalability of the solution?
Control-M is highly scalable. It offers complete functionality, making it an excellent choice for handling extensive operations.
How are customer service and support?
Customer support is very responsive and efficient. If you open a case, it can usually be handled within one to two hours, especially for urgent issues. Their support is available in real-time and resolves issues promptly.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Control-M is easy and not difficult.
What about the implementation team?
I always implement Control-M on-premises.
What's my experience with pricing, setup cost, and licensing?
The pricing for Control-M is very expensive. It would be beneficial if the price could be reduced.
What other advice do I have?
If your organization aims to reduce manual errors and enhance automation, Control-M is a suitable choice. It minimizes the risk of operational errors and missing processes, offering better scalability and automation.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Last updated: Sep 25, 2024
Flag as inappropriateIT Operations Specialist with 1,001-5,000 employees
Helps us achieve faster issue resolution by letting us see the exact issue using error details
Pros and Cons
- "We are using Control-M for day-to-day operations only. It is helpful for us in our day-to-day operations. It is a key in our financial sector. We are automating via Control-M in our treasury operations, including any evening updates. Control-M makes things easier and faster by helping our treasury operations go without any interruptions."
What is our primary use case?
We are using Control-M for workload automation modules for day-to-day operations. We can click for visibility. After getting the information, we can minimize the workload, e.g., if I'm not available today, then I can automate the rescheduling for my operations. If some issues happen, like troubleshooting problems, Control-M identifies the exact error. So, it helps me quickly get into that area and troubleshoot the part.
With this version, we migrated from AFT to MFT jobs to help with SFTP connections. Before this version, AFT modeling was there. But, to utilize it, we would have to use a third-party system or software. When I moved to MFT modules, I didn't need third-party stuff so I could easily get clearance from the compliance team.
We are using the web-based version where we give individual users individual accounts.
How has it helped my organization?
We are using Control-M for day-to-day operations only. It is helpful for us in our day-to-day operations. It is a key in our financial sector. We are automating via Control-M in our treasury operations, including any evening updates. Control-M makes things easier and faster by helping our treasury operations go without any interruptions.
50% to 60% of our jobs are automated, like the scheduling part, and don't need manual intervention. The operator will monitor our jobs from that. This also minimizes manpower for updates, and we have already seen improvements in our manpower.
We have automated critical processes with Control-M, like SWIFT, which is a worldwide transfer application. We also use it for everyday backups.
Control-M helps us achieve faster issue resolution. It lets us see the exact issue by providing error details. For example, one of our applications got stuck recently. We didn't know why it was stuck. When we went to Control-M, it said, "The Java memory is full." When the operator sees this issue, they can immediately call the system administrator to kill the process. This reduces time to resolution because it avoids escalation and contacting people unnecessarily.
If we make drastic changes to the environment, then we can see these changes end-to-end in Control-M.
What is most valuable?
We use Control-M’s Role-Based Administration feature. it empowers decentralized product teams to manage their own application workflow orchestration environments with full autonomy. This feature is mostly under the compliance team. The feature is important, because without it, the day-to-day operations of the bank would not run. It is managing all our on-premises jobs, like application cleanups. We are doing everything via Control-M.
The use of Role-Based Administration definitely eliminates the need to submit tickets or requests to the Control-M administrator. The integration part of the Role-Based Administration has become very easy for us. We can integrate directly with Active Directory. This makes it easier for us to do things.
The MFT jobs are a valuable feature for us.
Control-M provides us with a unified view, where we can easily define, orchestrate, and monitor all our application workflows and data pipelines. It centralizes things and does automatic job scheduling.
We use Control-M to integrate file transfers within our application workflows. Nowadays, we depend on this feature for all our applications file transfers. This feature is helpful when you need to manage complicated documents or other files.
For how long have I used the solution?
We have been using this product for more than seven years.
What do I think about the stability of the solution?
I haven't seen any issues as of now.
One or two guys are enough for each shift. Daily, there are three or four guys who maintain it.
What do I think about the scalability of the solution?
Scalability depends on the cost. Expanding can be very costly.
Whenever new things come in, we request them to be moved to this solution.
How are customer service and technical support?
We only use our partner's support.
How was the initial setup?
The initial setup is straightforward. It is relatively easy to upgrade the tool.
We moved everything, including the database. Now, it is the heart of our operations.
What about the implementation team?
We have a partner company. However, we are managing it 90% of the time.
Our experience with the partner company has been very good. They are very experienced with the solution.
What's my experience with pricing, setup cost, and licensing?
The cost of the hardware is high. Because you need to license each job, it is costly.
Which other solutions did I evaluate?
We use other tools to streamline our data and analytics projects.
What other advice do I have?
For the past two year, we have blocked mobile access per our cybersecurity guidelines.
I would rate this solution as eight out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
Popular Comparisons
Camunda
Appian
Pega Platform
IBM BPM
SnapLogic
ServiceNow Orchestration
ActiveBatch by Redwood
Temporal
vCenter Orchestrator
OpenText Operations Orchestration
BizTalk Server
BMC TrueSight Orchestration
Rundeck
Oracle Process Cloud Service
Azure Automation
Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- How does Control-M rank in the Workload Automation market compared with other products?
- What licensing options are there for Control-M?
- What are some of the ways in which Control-M can be useful to my company?
- Can Control-M integrate with AWS, Azure, Google Cloud Platform and other similar services?
- Can Control-M's Application Integrator track job status and retrieve output for executing steps, especially in the context of custom integrations?
- What is the biggest difference between Oracle DAC Scheduler and Control-M?
- How does Control-M compare with AutoSys Workload Automation?
- How would you compare Stonebranch Universal Automation Center vs Control-M?
- Can Control-M emulate all the functionalities of TWS in a distributed environment?
- Which is the best Workflow Automation Platform with microservices?