Control-M Reviews

We use this solution for automating workloads across traditional data centers, the cloud, SaaS offerings, and various other Enterprise software packages.

It is allowing developers and product owners to create complex workflows that may encompass several different products or technologies and have it all visible, monitored, and managed from one place.

The Single pane of glass view has helped us to see the big picture.

The auditing and archiving capabilities have helped us maintain compliance and provide for a single place to look for errors, check historical runs, etc.

We have increased efficiency by reducing the number of people needed to watch and react to processing.

The simplified integrations and scheduling across various products was a big win to reduce silos.

The Automation API has opened up a world of possibilities for us, including the ability to create workflows on-demand using traditional DevOps tools.

The most valuable feature is the Automation API - Jobs as Code. This is the future of workload automation. It brings Control-M into the DevOps sphere, and they are focusing a lot of effort with monthly releases of this product.

The Web interface is coming along but still has some missing pieces. Today, you must still rely on the full GUI client to do everything you need. The next major release needs to focus on the lightweight web client.

I'd also like to see more out of the box support for Docker, etc.

We have been using this solution for more than sixteen years.

This solution is highly stable with a good customer support team.

This solution is highly scalable.  We can run one job or a million jobs, with ease. We've never had an issue.

Technical support for this solution is top-notch. Many of the folks that I email have been there for years! That says a lot.

Prior to using this product, we used homemade solutions and we outgrew them.

The initial setup of this solution is straightforward, but for new users, I would recommend engaging a third party to help you set up and learn the ropes.

We used a vendor team to assist with the deployment.

Over the years we've saved countless man YEARS. We have also avoided having to buy additional products for scheduling and integration. The list really does go on and on.

Pricing can be steep, but you get what you pay for. If you are just concerned about cost, you are going to miss the big picture because Control-M has features that are light years ahead of the competition. Don't save a nickel to spend $20.

Before choosing this product we looked at Computer Associates (CA Technologies) and Tivoli.

Control-M is light years ahead of any competitor we have looked at.

You can try it without buying it. I would suggest checking out the workbench at: https://jobsascode.io

This is a free version of the Control-M package that is perfect to take for a spin.

We use the product as our primary application tool for workload automation. It helps monitor and manage client domains in terms of configuration daily.

The product has enhanced the interface with a clear visual display of data and process batches, showing the completion status of workflows. It makes it easier to understand our organization's progress at a glance.

The platform integrates with Jenkins, Ansible, Docker, and Kubernetes. It can schedule and manage container workflows.

Integrating new solutions into the DevOps toolchain with the right approach and resources is straightforward. However, sometimes it can be complex.

It offers excellent visibility and management capabilities. It provides a centralized platform for monitoring and managing workflows and job scheduling. It supports various scheduling options, including time-based, event-based, and condition-based scheduling, allowing users to automate complex workflows efficiently.

It has simplified the process by streamlining the data workflow. It facilitates data extraction from sources, transforms it as needed, and loads it into the destination database. This comprehensive support for data extraction, transformation, and loading (ETL).

It is highly effective for building, scheduling, managing, and monitoring production workflows. For instance, it allows us to set up ETL processes to run at specific times, such as daily at midnight or in the morning. This precise scheduling ensures that all dependencies are met and tasks are executed in the correct sequence. For example, the transformation job is scheduled to start after the extraction job has been completed.

Operational efficiency is crucial as it reduces processing time. Faster data flow means job workflows are completed more quickly, reducing processing time. It is essential for meeting tight deadlines and maintaining smooth operations.

While numerous scheduling solutions are available, BMC's Control-M is highly effective for managing and orchestrating workflows across an enterprise.

The platform's best features are the monitoring capabilities. It is essential for tracking activities and ensuring jobs run smoothly. Additionally, the scheduling capability excels in building, scheduling, managing, and monitoring production workflows. These features are critical to our organization's operations and efficiency.

They could enhance the product's data flow, job processing speed, and efficiency.

Additionally, improvements are needed in real-time monitoring and alerts. Developing more robust real-time analytics capabilities to monitor and report the performance status of DevOps workflows would be beneficial.

I have been using Control-M for one and a half years.

It is a stable product. I rate the stability a nine.

Our organization has a team of 50 executives who use the product.

It is scalable. I rate the scalability a nine.

BMC's service team significantly supported the development of our migration plan for the Standard AutoCorrelation Controller (SGP). Their assistance involved several key steps. First, they helped us identify and map out the different requirements and dependencies, including how SGP jobs interact with one another and their integration within Control-M. The migration plan included phases for testing, fallback strategies, and execution. Post-migration validation was crucial to ensure that all SGP jobs were successfully migrated and were functioning correctly in the new environment.

Positive

The initial setup is easy. The deployment takes two months and involves a team of 50 executives.

The platform has helped us save 30% of operations time.

The product price is reasonable. I rate the pricing an eight.

I rate the product a nine out of ten.

We do scheduling of tasks and jobs in Control-M.

The company has had the product for over 25 years.

The opportunity to automate work so you have an audit trail, especially with governmental requirements in a regulated industry, such as the airline industry. It's really important that we have that audit trail.

Because it's a tool which allows us to do scheduled work, it allows for notifications when jobs aren't running within that scheduled time frame. This improves the opportunity to meet SLAs.

We have all sorts of things which run through it, both on distributed and mainframe platforms. They all seem to run quite successfully. We're looking to add some additional work off of distributed platforms that will run with Oracle types of processing. But, we have a lot of work to come to the tool that we're not using it for yet.

It creates an audit trail for jobs that we run off of it.

With opportunity to run things through a repository, such as a scheduler, you have a better opportunity to ensure the information is where it needs to be when it needs to be there.

The company has been working with BMC on the MFT. There are still some things about MFT which don't work the way that we want with our needs. So, we would like to see that improved.

While the solution has affected the collaboration between our development and operations within our company, there is a need and opportunity to further that relationship with the use of this tool, so the enterprise uses it on all platforms. We will get there, but we are just not there yet.

For our shop, the tool is 99.9 percent reliable. We have very few instances of disruption with the tool.

We don't have any complaints about the usability. We like what it does. There are no issues with usability of the tool.

As we increase the number of tasks or jobs on the system, there are concerns about cost.

We previously used CA products.

We have seen ROI. Our in-house developed tool has been able to use the Control-M platform, making it easier for us to manage and monitor our file delivery processes.

Control-M saves us time.

Because we have been so pleased with this product, I would encourage others to look into this product with a view on what are their needs. Ask the right questions of either their sales rep or technical person from BMC to understand how this tool would work successfully for them, because it's been so successful for us.

Because we've had it for so long, and it's been such a stable product, some of our folks on the distributed side of things need to learn how to use Control-M effectively in regards to output when tasks or jobs fail. They need to give us smarter outputs, so we can resolve things more quickly.

Control-M has a huge number of features, including:

• Cross-platform support
• Integration with applications such as Oracle, SAP, FTP, Hadoop, JMS, and many others.
• A GUI with various filter options that allows you to manage jobs from one screen.
• Add-ons such as BIM, Reporting Facility, and Forecast.
• Automated error handling allows you to define actions to be taken depending on the exit status of a job.
• Web-based and mobile applications allow you to manage Control-M from anywhere.

Before implementing Control-M, SAP or FTP related jobs were triggered using scripts. With Control-M, these jobs can be triggered using modules already integrated into Control-M, reducing team effort.

Also, Forecast and BIM give us a clear picture of batch job deadlines and alerts us of schedule overruns.

The cost of Control-M is a major factor. It is difficult for small-scale organizations to use Control-M as a solution.

I have been using Control-M for 10+ years and have no issues to date.

We have not encountered any stability issues. Control-M provides a highly stable environment. Fix packs are released regularly and immediately upon discovering bugs.

We did not encounter any scalability issues. Control-M can handle multiple servers, multiple cross-platform agents, and a large number of jobs easily.

BMC technical support is great. I rate it 10 out of 10. We have received immediate help with issues.

Previously, job scheduling was done internally using a SAP scheduler, Windows Task Scheduler, and cron. However, they all had limitations and we needed a single interface to handle different types of scheduling.

Initial setup and installation of Control-M does have challenges, but BMC has good technical support. Related documentation is also available online. Once you are familiar with these, setup becomes straightforward.

Pricing is somewhat on high side. But it’s recommended for bigger organizations.

We evaluated AutoSys and IBM Tivoli Workload Scheduler, but they didn’t offer anything close to the functionality that Control-M offers.

If you need a one-stop solution for all your automation needs, Control-M is your answer.

Scheduling of the workflows: We had to run a few thousand scripts on a daily, weekly, monthly, semiannual, and annual basis. Without this tool, scheduling would have been really difficult. This tool also helps in documenting the runs, which would further enable us to check for defects.

It has made execution of workflows simple, especially batch runs.

We had to migrate from an E2 to an E3 framework, where we manually had to change the name of more than 1,000 instances in a batch. This could have been easy if it was automated, such as searching for a keyword and replacing it with the desired name. In BMC Control-M, this facility is only available for the file path and connection.

I have used it for two years.

I have not encountered any stability issues.

I have not encountered any scalability issues.

Technical support is 7/10. I faced an issue in which the connection was lost in the middle of a run. It was a small batch, so I managed it by rerunning it. I contacted tech support on a weekend, because I had to run a weekly batch. I didn’t see much of an immediate response from them, but they were able to sort out the issue a little later.

I have used this since I joined my current company.

Initial setup was straightforward.

It is worth the price.

Before choosing this product, I did not evaluate other options.

It is definitely a good tool in the business intelligence domain, which can be used for small or big batch runs.

We use this solution for enterprise workload automation in the financial industry. We schedule and monitor hundreds of business-critical processes.

We also leverage the Managed File Transfer capabilities of Control-M to handle our file transfers securely & efficiently. Most of our tasks also deal with databases, and Control-M's purpose-built module for the databases comes in very handy when handling database components. It adds value with its capability to execute tasks natively and bring more information to the output.

The BIM feature is used to monitor the important set of jobs as a service and to proactively alert operations when it sees that some jobs in the critical path are failed or delayed. This helps a lot in maintaining our SLAs efficiently.

Control-M, with its huge integration capabilities, brought most of our scheduling activities under one roof. This adds to ease of use and support. To top that, the visibility it adds to the otherwise hidden information is very useful. In fact, invaluable.

Although we do not use tens of additional plugins available, we can see how they can be valuable to other companies.

BMC has now started concentrating more on APIs, which is a welcome move. This enables us to develop 'job as code'. This supports our efforts to adapt to a Continuous Integration/Continuous Delivery model. We hope that they make it one hundred percent compatible as early as possible.

Integration capabilities, plugins, support communities, visibility, MFT, Reports, APIs. As mentioned earlier, all these features mean that we don't need to use multiple solutions to do the task. It also makes things a lot easier that way.

MFT changed the way we manage our file transfers. On top of that, all of it is directly visible in the same GUI. All the statistics can be viewed at the click of a button. Although a bit flaky sometimes, it is very helpful.

Experts in the communities need a special mention here. There's a huge number of people who spend their valuable time helping each other, solving others problems. Although the actual BMC support can be slow in response sometimes, the expertise & the helpful nature of people in the BMC Community for Control-M more than make up for it.

MFT needs some more polishing. We ran into problems a few times & struggled to get them sorted in time. But, BMC gave their full support to us at such times.

APIs are not there one hundred percent yet, but BMC just adopted a monthly release mechanism for APIs. I can see that they are on it full time.

Inbuilt integration with Connect Direct could be helpful. A developer sandbox could be very helpful to try out new features or experience them.

Application Integrator can be helpful, although I don't see many templates being built by BMC experts. The hub that is available is mostly user-dependent.

It's stable ninety-nine percent of the time. Even the other one percent could be because of the funky underlying infrastructure/network setup.

Our job footprint is very low, so we never faced any scalability issues. From the documentation, it is my understanding that virtually, there is no limit to its scalability.

It can be slow at times, but you eventually come to an understanding that as long as you provide all of the information they 'might' need as early as possible, there are better chances that you get your answers 'sooner'.

I had used Cron scheduler for a short time, but it can be considered almost zero experience. My understanding is that BMC Control-M is years ahead in terms of usability & visibility.

The initial setup of this solution is very straight forward. BMCs AMIGO program is there to walk you through the process.

It gets a bit technical when you need to setup MFTs, but at the same time, it's not rocket science either.

We performed the deployment in-house with help from BMCs AMIGO program.

Pricing is a tricky area that I don't have much experience in. I can see it getting even trickier with more companies moving to a cloud-based infrastructure.

We did not evaluate other options before choosing this solution.

I like this solution, and my advice is to go for it :)

It automates operations for all parts of the company. There isn't a part of the company that doesn't have jobs scheduled for Control-M.

The amount of work that gets done. We execute probably up to a million jobs a day. With Control-M, there is visibility into it. There are notifications when things go wrong. I don't think our company could run without it.

I am sure it has improved application reliability and SLAs.

Monitoring is a valuable aspect of it. The monitoring tool is very good, and it is easy for expert and entry level users to use on a short notice.

The reporting tool still needs a lot of improvement. It was supposed to get better with the upgrade, and it really didn't get better. Its reporting aspects are poor, and management always wants to know things. It is sort of hard to get at tangible numbers without doing a lot of additional work outside of the system. It needs help, because it's such a useful thing to have. It needs to be more powerful and easier to use.  

Our users always want access to the database directly, so they can do their own queries and pull their own data. However, there really isn't a tool that we can give them that does what they want, and we don't give access to our production database. Although, in our new infrastructure, we are setting it up so we have a mirrored one where they can run queries, because there has been so much demand. Though, it would be nice if there was a tool within Control-M so people wouldn't be asking for this.

I don't want to have to reach out to a third-party application company to do automated notifications of any form. Right now, we still have people manually calling people and emailing people. They should have built-in integration for better notifications using an API, similar to what xMatters offers.

The stability varies a bit. There are bugs that we run across. There are some issues that we have. However, when you think about the amount of work that it does within the company, it runs a million things a day, and it pretty much works. I'm not up in the middle of the night every night with problems. Overall, it's very stable, but it's not immune to problems. Considering the amount of work that it does, the problems that it has are very small.

The last upgrade took us three years. Up until the current version that we are about to go into, you had to build out a whole new infrastructure, then extract data and put it back in place. Now, it's a huge improvement, as upgrades do not need to build out a whole new infrastructure. 

We are probably one of the largest users of Control-M due to the amount of work that it does for us, and we could have it doing more. We are currently upgrading it.

We haven't had any serious outages in quite a long time, even through the large growth that we have had. We've doubled the work in the last year and a half to two years, and it's handled it seamlessly. 

Most of the time, we don't get the answers that we are looking for from the technical support. That is why we use a consultant company.

Sometimes, it's very good, and sometimes not. We have mixed feelings. It used to be better.

Oracle Database backup teams used to do this all themselves via cron. Now, they have automated cron to Control-M for a lot of our database backups where they used to do this outside of Control-M. Other than that, I think everybody is using it.

The initial upgrade setup (for basic functionality) is not difficult.

I would like a simpler setup. We have had some challenges implementing, having to play with some different settings. In order to get it to do what was wanted of it, not alerting too often nor giving false alarms, it takes a bit of setup. Maybe something a little easier to use for setup would be nice.

We've been using a consultant, for the last two upgrades, which first came to us through BMC Professional Services. Now, we use them directly and are very happy with them. Because there is not enough internal staff at our company for Control-M to do day-to-day and upgrading, we bring in help.

It has to save us time. Instead of 800 applications internally doing their own thing, it centralizes everything into one location where notifications, etc., take the power of economies of scale into one central point of focus. So, it saves us money for us and our customers, whose jobs we are scheduling.

We have a five-year contract with task-based licensing.

We had another solution in-house because it came to us through an acquisition of some business. So, I dealt with a title scheduler for a couple of years. It was different. It was not as scalable, robust, and more difficult.

I would recommend it for the scalability and dependability. The software is constantly being improved and new add-ons are being created. It is a robust tool that's stable. It is well-supported, especially compared to a lot of other options out there.

We have had massive growth in the last year to two because of company acquisitions. We have added a lot of big data aspect processing and a lot of other processing. It has handled this quite well.

We are just starting to go into a bit of the DevOps, Workload Change Manager, and Helix Chatbox.

Even though we don't chose to use their wide scope of products, it is one of the things that is a real positive about BMC. They can handle everything a corporation could throw at it, which makes the experience of working with them a lot better.

We learn things everyday about the product and its available features. We work in an IT environment with inquisitive people. There are millions of options available, parameter-wise, within the system. I learn something new everyday by working around smart, intuitive people.

Self Service for repeatable, low impact workload automation processes. BIM for SLA management. GUI client for visibility into the enterprise schedule. New to v9, the automatic Agent upgrade features have been quite helpful too. Relatively easy to perform upgrades and fix packs.

Offers a single pane of glass to our enterprise batch\workload automation environment. Allows us to empower business users to execute their own processes on demand through Self Service. We're able to proactively predict system availability thanks to BIM. Our 24/7 staff have all the right utilities to monitor and manage the schedule.

Advanced File Transfer (AFT) has limitations that cause us to use a bit more licensing than we feel is appropriate.

Almost 13 years.

No

Not usually.

No.

9/10 - Everything is typically great with customer service.

8/10 - After getting through the basics with lower level support, we tend to get problems resolved after proving our issue is "real" and we get put in contact with a technical SME.

We've used other stand-alone products that have their own scheduler while we've owned Control-M but have migrated away from that model to give ourselves the best visibility to the enterprise environment. We've broken down the silo and migrated all scheduling into Control-M.

We've been using the product for quite a long time, so reviewing initial setup wouldn't be applicable to current times. I feel the setup of v9 is quite straightforward.

In-house.

BMC does NOT have a great licensing model from my perspective.

We've evaluated many other products along the way... Just about every other major competitor in the market.