Control-M Reviews

We schedule all our batch jobs for business systems through Control-M. Almost all the applications in the organization are scheduling batch jobs with Control-M.

Using BIM, Control-M helped us to improve Service Level Operations performance.

The pressure on our operations and maintenance has been reduced.

It is capable of service orchestration, which is needed by my organization.

It provides us with a unified view, where we can easily define, orchestrate, and monitor all our application workflows and data pipelines. This is very important for scheduling my organization's batch jobs.

The error content of Control-M is clearly displayed.

There are four things that need to be improved about Control-M:

1. Improvement in the slow architecture. Distributed architecture is not currently supported.
2. The report form and display function are weak; they are not very powerful.
3. The Web interface is not yet a complete replacement for the C/S interface.
4. SSO and multi-tenant features are not yet supported.

I have been using it for 10 years.

The solution is very stable.

We upgrade versions according to the plan. Adequate testing is done before upgrading.

Two people are required for day-to-day maintenance.

It provides general scalability.

There are about a dozen people who use the solution: administrators, operators, and observers.

We have opened case requests to their support.

We did not previously use another solution.

The initial setup was straightforward.

While there is no specific ROI, there have been fewer failures with our batch scheduling.

There are human costs in addition to the standard pricing and licensing of this solution.

We evaluated other options. The main differences between solutions were their Gartner scores.

Buy and use it.

We developed a localized platform for managing Control-M.

We don't have MFT functionality.

The biggest lessons from using this solution: service orchestration and automation.

I would rate this solution as nine out of 10.

It is primarily for batch job automation. It's working just fine.

It has certainly evolved over time. The latest versions have much better dashboarding and we can see what's happening. That is a significant improvement.

The automation of the batch jobs.

I would like to see automatic license management. And probably more importantly, some kind of machine learning to help identify the optimum automation path.

It's very stable.

It's as scalable as we've required. We haven't seen any problem.

Your process, standards, and control libraries: It's really important to have an advanced strategy around how development is going to take place. If each team is doing their own thing, it's hard to manage it.

My most important criteria when selecting a vendor, in this case, since it's a mature product, would be ease of migration and, obviously, reduction in cost.

I rate it a nine out of 10. What would make it a 10 would be a reduction in the cost and, even more so, the intelligent automation. The ability to do some machine learning and dynamically reduce the amount of time that the automation is taking is more important than cost at this point.

I have used Control-M for batch recovery and job processing providing automation solutions for in-house IT teams and dependent businesses.

The flexibility to schedule the jobs on various OS level platforms. It works on agent-level architecture, hence the usability is enhanced. 

Control-M has been there on back of all automated work lists by providing consistency, timely execution, and removing chances of human errors. 

Currently, I am not using this tool due to change of my role duties. Hence, it is difficult for me to comment over this. Though the tool is very resource intensive and has a few levels of performance issues when compared with VM and physical servers. 

No.

No.

Technical support was not required much as we had total in-house solution consultants. Though, in times of need, BMC had their regular support SLAs to support us. 

Yes, considering our then and there needs setup was bit complex and time consuming. As it was quite obvious due to the huge organizational size.  

It was an all in-house IT setup.

The deployment agent in this version was the most attractive thing I have found -- it's fast and very useful to upgrade in one go.

Usually, we have to raise a change request with each application owner to upgrade agents -- which was very time consuming since we had to login and do the installation. Now it's all in one go.

Area of improvement would be if it could attach anything other than .txt files as output files.

It's been seven years now.

Few database errors.

No.

No.

Excellent -- 10/10.

Excellent -- 10/10.

No.

Straightforward.

In-house.

N/A.

Planning is important.

CA.

Control-M has a huge number of features and utilities that assist users in monitoring their schedules and developers to build schedules which interface with many technologies. Here are some that stand out:

• Cross-platform support: A Linux job can be dependent on a Windows job, which can be dependent on many other flavours of hardware/software. Your batch is therefore managed by a single tool, allowing you to monitor your entire flow.
• Great GUI: Easy to navigate. Customisable. Status at a glance.
• Automated error handling: Depending on the exit status of a process, automated actions can be defined that might circumvent the need to callout.
• Forecast utility: Particularly useful after making changes to a batch flow, to see what impact those changes will have.
• Reporting utility: Generate reports for the business to track batch performance, usage, and so on.
• Mobile App: Business users can track the progress of their own batch flow, on the go.
• Control Modules: These allow you to define jobs that interface with databases, SFTP, SAP, and so on, directly, via secure connection profiles.
• Too many great features to list; excellent product..

Increased batch performance.

Reporting in Control-M could use improvement.

Used Control-M for 10 years and version 9 for six months.

Not that I'm aware of.

Not that I'm aware of.

None.

BMC service was excellent.

Excellent.

Excellent product.

• AFT
• SAP
• DB

We use AFT, DB and other modules extensively. They have reduced a lot of human error and achieved our SLAs.

In each module, one or more improvements need to be made. However, that is out of scope for this review. In a sense, if anything cannot be done in batch mode, it requires online processing with middleware.

I have used it for nine years.

I have not encountered any stability issues. Control-M is a bulletproof product and very stable.

I have not encountered any scalability issues. It is a very scalable product.

Technical support is 8/10. However, a lot of techies use the online forum. If you are knowledgeable, you can solve issues yourself; otherwise it’ll go to level 3 support, which makes tech support a middleman.

I did not previously use a different solution.

I have seen initial setups that are both straightforward and complex.

Licensing is little complex.

• No product downtime
• Easy to administrate and use
• A lot of integration tools and control modules

We use the BPI (Java and web services) DB integrator, AFT file transfer, CM for Informatica Control-M modules that easily integrated the non-basic batch jobs with the regular batch jobs. There was no need to script file transfer or SQL query jobs; all of that comes straight from the BMC Control-M box.

The knowledge of the jobs has become transparent and business users can monitor and manage their own jobs through the self-service portal.

The reporting overall should be better; right now, external report tools have to be used. Reporting should be end-user modifiable; and there should not be a need for a separate reporting client. There should be more reporting options, for example, scheduling of the table/jobs, with nice charts.

Crystal Reports based reporting tool, need to be installed in the same box where the EM client resides. Also there has to be control-M agent in the same server to be able to run the reports in batch mode. The better solution would be to run BMC in the house developed reporting and get the date from EM database in the server level (no need to windows Server, unix/Linux is better).

In the current reporting tool, there are predefined templates which are working ok but defining own it’s not easy or impossible. You can get the data out but it’s not usable to export to excel format without heavy modifications in the excel or qlickview for example.

I have used it for about two years.

I did not encounter any stability issues.

I did not encounter any scalability issues.

Technical support is the best among the biggest software delivery houses.

Setup was very simple.

It is expensive; the smallest IT service providers can’t implement it.

We evaluated IBM TWS and UC4 before choosing this product.

Plan the hardware setup carefully, favoring *nix OS systems in the CTM-Server engine. Try to follow “best practice” instructions about the database considerations and software setups.

Enterprise workload automation across mainframe and mid-range environments for a medium-size financial institution.

Control-M has enabled true enterprise batch automation, which combined with the other BMC Control products on our mainframe platform, allows us to run a 24/7 site with the lights out.

Most valuable feature would be the ability to detect and notify when a process has not completed successfully.

The main area that could be improved would be documentation, just like every other software product out there!