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AWS Certified Solution Architect at a tech services company with 5,001-10,000 employees
Real User
Good scheduling, management, and monitoring, but has old architecture and high cost
Pros and Cons
  • "The scheduling and management were really good. Monitoring was also better. It had a good visual presentation. It showed me charts and all such things. It was really good on that side."
  • "Its architecture is old. AutoSys gives more flexibility."

What is our primary use case?

We're not using it currently. We just did a PoC on it. We developed two or three use cases, and based on that, I had implemented the PoC.

For our use case, we wanted to schedule a job that will get data from the auditor and put it into Mongo. For that, we needed to do some calculations, and there was a whole workflow behind it.

What is most valuable?

The scheduling and management were really good. Monitoring was also better. It had a good visual presentation. It showed me charts and all such things. It was really good on that side.

It provided a unified view to easily define, orchestrate, and monitor all of our application workflows and data pipelines. We didn't have to go inside the box to find out what was happening behind the scenes. All that was easily showing up on the UI, which was a good part of it.

We used it for data transfer within our application workflows. It was very fast and secured.

What needs improvement?

Its cost should be improved. It is more expensive than other solutions.

Its architecture is old. AutoSys gives more flexibility.

For how long have I used the solution?

I just started learning it. I saw the demo and started playing around with it.

Buyer's Guide
Control-M
February 2025
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?

It has old architecture, so it is sustainable.

What do I think about the scalability of the solution?

Its scalability is fast.

How are customer service and support?

I didn't use their technical support. 

Which solution did I use previously and why did I switch?

Currently, we have a manual process. We don't have an automated process.

How was the initial setup?

Its setup was straightforward. It was easy for us to host it up because it is a service, and we just hosted it up in the cloud, and it was there.

Its deployment was very fast. It took less than a day. I had to run some commands. I went through the documentation on BMC's website, and it was good.

What's my experience with pricing, setup cost, and licensing?

Its cost is a little bit higher than other solutions such as AutoSys or DAC. For the demo, there were some plans, such as a start plan, scale plan, etc. Pricing was based on the plan.

Which other solutions did I evaluate?

We are also evaluating AutoSys and DAC. We have used Control-M only for PoC. We haven't decided whether we are going ahead with it or not. Its pricing is high, and its architecture is old. For our use cases, the architecture was a little bit older as compared to others. AutoSys gives more flexibility. 

What other advice do I have?

Control-M's streamlining of our data and analytics projects didn't affect the rate at which we received actionable insights. The rate was okay, and I didn't see a drastic data speed change, but it was reliable.

I used its centralized connection profiles feature that enables you to store all connection profiles in a central database, but it was not really important for me. We already had a custom profile or custom configuration in our services for handling the connection. We were already doing that on our end. If we were not doing that on our end, the use of centralized connection profiles would be helpful for lowering the total cost of ownership.

I would rate Control-M a six out of 10. We only used it for PoC. We have not decided anything yet.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
SrOperat4d63 - PeerSpot reviewer
Sr Operations Analyst at a insurance company with 1,001-5,000 employees
Real User
Centralizes our managing of job flows for all our platforms
Pros and Cons
  • "The most valuable features are the managing of file transfers and the product keeping up with technology."
  • "Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support."

What is our primary use case?

We use it to control job submission.

How has it helped my organization?

This product works with all the platforms that we use today. We're able to centralize our managing of job flows for all our platforms. That's how it really helps us.

It has also improved our SLAs.

In addition, it has definitely helped development. Now we have multiple developers running their jobs and it gives them a lot of flexibility.

What is most valuable?

The most valuable features are 

  • the managing of file transfers
  • the product keeping up with technology.

It's also very user-friendly and easy to manage job flow.

What needs improvement?

I would like to see the ease of upgrades improved, although they may have addressed that. We're still at an early version, but we plan to get to the latest and greatest very soon, where we can take advantage of easy upgrades.

Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support.

What do I think about the stability of the solution?

It's very stable. It's continuously running - we're a 24/7 shop. The only problem that may come up is applying it to new servers with new technologies. There can be little startup problems, but they're usually ironed out. Overall, the stability of the product is awesome.

What do I think about the scalability of the solution?

It's very scalable. The product does technically work with any other hardware, using its agents, so it's very scalable.

How are customer service and technical support?

Technical support is very good. They're very helpful. The only downside is getting their attention and fixing a problem in a timely fashion. But a lot of it is development. If it comes to an urgent problem, they usually respond fairly quickly. And I must say, there really haven't been that many urgent problems.

How was the initial setup?

Upgrades are pretty straightforward. There's not really that much mystery to them.

What about the implementation team?

We did use a consultant when we went to a new release from a very old release. But going forward, we're doing our own upgrades. Our experience with the consultant was very good. I forget which consultant we used, it was about eight years ago, but they were very good. They handled everything.

What other advice do I have?

My advice would be to go ahead with Control-M. Get a lot of input from their technicians. Work with them. They're very good, and very helpful.

I've learned a lot because I came from the mainframe area, personally, where now I'm working with all this Windows and agent technology I never knew before.

We do not have Managed File Transfer yet, but we do want to get to it. We like what it offers, above advanced file transfer. We're looking forward to implementing that.

I'm going to give it an eight, only because I don't have anything else to compare it with.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Control-M
February 2025
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,533 professionals have used our research since 2012.
it_user518730 - PeerSpot reviewer
Senior Consultant at a tech consulting company with 51-200 employees
Consultant
Automatic failover allows for active-passive high availability. You can upgrade or patch agents directly from the configuration manager.​

What is most valuable?

With version 9, there is out-of-the-box automatic failover (high availability), as well as the new agent deployment tool.

Automatic failover allows for active-passive high availability. If the Control-M Application were to fail on one server, it would automatically start up and continue processing on the backup (failover) server.

The agent deployment tool allows for upgrading or patching agents directly from the configuration manager (CCM) instead of logging into each agent one by one. A big time saver.

How has it helped my organization?

N/A – We are a consulting company that implements this application for clients.

What needs improvement?

I would like to see the Mainframe Control-M IN/OUT Condition feature of Relative ODAT added to the Distributed Control-M.

For how long have I used the solution?

I have used it since 1996.

What do I think about the stability of the solution?

I have only encountered stability issues with the base installation; their product development team supplies fix packs for bugs.

What do I think about the scalability of the solution?

I have not encountered any scalability issues; the product is scalable.

How are customer service and technical support?

Technical support is 10 out of 10; support is available around the clock, 24/7.

Which solution did I use previously and why did I switch?

N/A – We replace different solutions for clients usually due to high costs, lack of support or functionality of the legacy product.

How was the initial setup?

Initial setup is quite easy; a wizard-based installation process.

What's my experience with pricing, setup cost, and licensing?

I am on the technical services side and am not involved in pricing.

Which other solutions did I evaluate?

N/A – We only work with Control-M.

What other advice do I have?

Do a proof of concept to see if it meets your needs.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a BMC Premier Partner.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Real User

What major issues have technical support proved most effective in helping you solve?

it_user506682 - PeerSpot reviewer
Operational Manager at a tech services company with 10,001+ employees
Real User
The scheduler integrates with many applications to automate business cycles. It is expensive.

What is most valuable?

There are many valuable features, including its ability to interface with so many applications and allowing complex scheduling to be done easily.

BMC provides control modules that interface with third-party applications such as SAP, DB, VMware, FileWatcher, AFT and many more. These are valuable features that allow jobs with those applications to be easily scheduled.

How has it helped my organization?

We are able to automate a lot of scheduling, and integrate the scheduler with many applications to automate business cycles.

What needs improvement?

Cost

Provide a little customisation based on needs; the capability for development at the user level should be available. The reporting facility is a GUI with some standard queries. I think the portal needs to allow us to do reports that reflect many possibilities, like selecting fields present in the DB schema and building our own reports using the reporting GUI, rather than using any of the standard templates it offers.

Also, I’d like to be able to build a custom module for some applications that cannot be interfaced, provided we give some standard variables to connect with the application. For example, we are currently using the Axway product for file transfer on a very, very large scale. We are not happy with Axway, and would want to see if BMC can provide us a remedy for it. Or, if we were able to do some customization on the AFT module to incorporate this requirement.

For how long have I used the solution?

I have used it for 10 years, starting with version 6.1.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

I rate technical support 10/10.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

Initial setup was complex. We have integrated Control-M with many applications using some complex scripts for meeting our business needs.

What's my experience with pricing, setup cost, and licensing?

Pricing and license cost is high.

Which other solutions did I evaluate?

Before choosing this product, we evaluated Redwood, Autosys, and $U (Dollar Universe).

What other advice do I have?

If you are willing to pay for it, the product is excellent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user499695 - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 501-1,000 employees
Consultant
It helps my customers speed up daily batch processes and provides early warning if one or more processes are not running normally.

Valuable Features

Control-M Virtual Terminal (CTMVT) for AS400: Because most of my customers are in banking, where their core banking processes run on AS400, Control-M Virtual Terminal helps us automate the interactive process on AS400.

Improvements to My Organization

This product helps my customers speed up the daily batch processes and also provides early warning if one or more processes are not running normally. For example, before we started using Control-M, one application took three hours to complete its end-of-day processes because many processes were waiting for human interaction. Control-M cut out the time waiting for human interaction.

Room for Improvement

Improve the capability to analyse the process output by making it more flexible. Actually its current capability is strong enough and I have no problem with Control-M implementation, but it would be great if the output analysis could accommodate functions such as arithmetic operations or regular expressions. Current capability only supports string matching.

Let me explain more technical details for this. For example, I have a job/task that has output:

Jobname : Test A
Result : Completed
Numbers of errors : 0

Currently Control-M has ability analyzing job / task output only with string / pattern matching operation, for example when output has text "Result : Completed" do something. What i mean good for improvement is Control-M has ability to analyze the output with arithmetic operation, for example i want when Numbers of errors greater than 0 do something.

To avoid misunderstanding, this is only for output analyzing, because Control-M itself has function to analyze return code number from the job/task.

Use of Solution

I have used it for five years.

Stability Issues

I did not encounter any stability issues.

Scalability Issues

I did not encounter any scalability issues.

Customer Service and Technical Support

The technical support is good. I've used them many times for technical issues. So far, their support has been good for resolving all the issues.

Initial Setup

The initial setup is very straightforward.

Pricing, Setup Cost and Licensing

The pricing is fair enough, considering its functionality.

Other Advice

I would recommend that others wanting to implement workload automation tools choose BMC Control-M as their solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is one of BMC’s partners in Indonesia.
PeerSpot user
Production Support Manager at a financial services firm with 1,001-5,000 employees
Real User
It generates reports for all batch processes. Setup was easy.

What is most valuable?

Job processing and flows are great. Report functionality on all batch processes using Crystal Reports is excellent. The escalation process on jobs is awesome and that goes for the various modules and their functionality.

How has it helped my organization?

We have minimum downtime now. We have a bigger online window for our users to work. We now have a central dashboard to monitor the entire companies processes that is running.

What needs improvement?

V9 has now come out with some new features; it has just been launched, so I will have to review and see what's covered in the new release.

For how long have I used the solution?

I have been using it for four years.

What was my experience with deployment of the solution?

The support from the vendor is superb.

What do I think about the stability of the solution?

I have not encountered any stability issues. We run on a Unix platform, so no issues. On Windows, we had issues using MySQL instead of Postgres as recommended by the vendor.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

We receive excellent support from our service provider.

Technical Support:

Technical support is excellent.

Which solution did I use previously and why did I switch?

We previously used the IBM TWS solution. Control-M has much more functionality.

How was the initial setup?

Setup was easy and there is a migration tool available for most platforms.

What's my experience with pricing, setup cost, and licensing?

Pricing would be best to take the full suite and go with CPU licencing instead of TAS licencing.

Which other solutions did I evaluate?

Before choosing this product, we only evaluated Control-M.

What other advice do I have?

It is the best in the market.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Director at a tech services company with 11-50 employees
Real User
There have been fewer failures with our batch scheduling
Pros and Cons
  • "The pressure on our operations and our maintenance has been reduced."
  • "The report form and display function are weak; they are not very powerful."

What is our primary use case?

We schedule all our batch jobs for business systems through Control-M. Almost all the applications in the organization are scheduling batch jobs with Control-M.

How has it helped my organization?

Using BIM, Control-M helped us to improve Service Level Operations performance.

The pressure on our operations and maintenance has been reduced.

What is most valuable?

It is capable of service orchestration, which is needed by my organization.

It provides us with a unified view, where we can easily define, orchestrate, and monitor all our application workflows and data pipelines. This is very important for scheduling my organization's batch jobs.

The error content of Control-M is clearly displayed.

What needs improvement?

There are four things that need to be improved about Control-M:

  1. Improvement in the slow architecture. Distributed architecture is not currently supported.
  2. The report form and display function are weak; they are not very powerful.
  3. The Web interface is not yet a complete replacement for the C/S interface.
  4. SSO and multi-tenant features are not yet supported.

For how long have I used the solution?

I have been using it for 10 years.

What do I think about the stability of the solution?

The solution is very stable.

We upgrade versions according to the plan. Adequate testing is done before upgrading.

Two people are required for day-to-day maintenance.

What do I think about the scalability of the solution?

It provides general scalability.

There are about a dozen people who use the solution: administrators, operators, and observers.

How are customer service and technical support?

We have opened case requests to their support.

Which solution did I use previously and why did I switch?

We did not previously use another solution.

How was the initial setup?

The initial setup was straightforward.

What was our ROI?

While there is no specific ROI, there have been fewer failures with our batch scheduling.

What's my experience with pricing, setup cost, and licensing?

There are human costs in addition to the standard pricing and licensing of this solution.

Which other solutions did I evaluate?

We evaluated other options. The main differences between solutions were their Gartner scores.

What other advice do I have?

Buy and use it.

We developed a localized platform for managing Control-M.

We don't have MFT functionality.

The biggest lessons from using this solution: service orchestration and automation.

I would rate this solution as nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Pre-Sales Engineer, Solution Architect, Technical Area Coordinator at a consultancy with 11-50 employees
Real User
Very easy implementation, good integration capabilities, and very stable
Pros and Cons
  • "The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities."
  • "The infrastructure could be improved."
  • "Right now, Control-M is the leader in EMA analysis, which is similar to Gartner. However, clients want to invest in a strong technology, and therefore this product needs to keep up with the high expectations set for it."

What is our primary use case?

We have a lot of projects with many companies, mostly in México.

There are two main companies in the retail sector. The clients use this solution for their process orchestration.

How has it helped my organization?

The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities.

What is most valuable?

  • The dependencies between multi-platform processes are very good.
  • The capabilities of the solution are great.
  • It offers very good reporting.
  • The product offers very good integration with other solutions.
  • The implementation and adoption are easy.

What needs improvement?

Some companies have found Control-M a very cost solution, and they thing it’s not worth the investment.

My recommendation is that they can evaluate some points like Control-M is a leader in EMA Analysis (similar to Gartner Studio), and see the potential of Control-M and the immediate benefits that it can have to the Business.

It’s my understanding that BMC will be releasing Control-M Saas, which will have a new commercial schema, more accesible than the On-Premise schema.

For how long have I used the solution?

I've used the solution within the last 12 years.

What do I think about the stability of the solution?

The solution is quite stable. It's a reliable product. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution scales well. If a company needs to expand it, they can do so rather easily.

Typically, our clients are large-scale enterprises.

How are customer service and technical support?

The technical support on offer is very good. It's from BMC. The customers can
open a ticket and be sure that they will have excellent technical support. We're
satisfied with the level of service provided.

How was the initial setup?

The initial setup isn't too difficult. It's quite straightforward. We haven't had issues with the implementations that We have done with our clients. The implementation is pretty fast. It depends on the size of the infrastructure, however, it could be implemented between one to three months. It happens very fast if you compare it to other solutions.

What about the implementation team?

A certified software consultant will help with the implementation process.

What's my experience with pricing, setup cost, and licensing?

The solution offers good value for money.

What other advice do I have?

We're BMC partners. We have a business relationship with the solution. While we typically handle on-premises deployments, we also deal with the cloud.

I would recommend the solution. My recommendation is based on the stability, the constant evolution, and the capabilities of the integration with other software. The implementation is easy. It's easy to use and easy to implement then it's worth the expenditure.

Overall, I would rate the solution ten out of ten. We've been very happy with it.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: MSR Consulting - We're partner form BMC
PeerSpot user
Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros sharing their opinions.