Dell Avamar Reviews and Pricing

Atul Pandya

Project Engineer at Concept Information Technologies India Pvt. Ltd.

Mar 31, 2025

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Instant recovery and superior deduplication improve disaster recovery capabilities

Pros and Cons

"I always recommend Dell Avamar to our enterprise customers because the product is costly, and enterprise customers can afford it."

"The technical support from Dell is very poor, especially in terms of response time."

What is our primary use case?

Our clients primarily use Dell Avamar for VMware backup and critical bottleneck backup. We have also created disaster recovery between two locations.

What is most valuable?

The most valuable feature is the instant recovery capability. Additionally, its deduplication feature, especially when integrated with Dell Data Domain, offers excellent deduplication and compression capabilities. It is unique globally in providing such superior deduplication and compression.

What needs improvement?

While Dell Avamar is a good product, the pricing is very high. The cost could be reduced to make it more accessible.

For how long have I used the solution?

We have been using Dell Avamar for the last ten years for multiple customers.

Buyer's Guide

Dell Avamar

March 2025

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What do I think about the stability of the solution?

The stability of Dell Avamar is rated nine out of ten.

What do I think about the scalability of the solution?

Dell Avamar offers very good scalability. We have already enhanced it based on its scalability options.

How are customer service and support?

The technical support from Dell is very poor, especially in terms of response time. However, when their technical person is online, the quality of service and technical knowledge are very good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

CommVault was unable to better communicate with the Linux platform, whereas Dell Avamar is very friendly with the Linux platform.

How was the initial setup?

The initial setup process is simple and not a big challenge.

What's my experience with pricing, setup cost, and licensing?

The cost is very significant, and it could be lower.

Which other solutions did I evaluate?

CommVault

What other advice do I have?

I always recommend Dell Avamar to our enterprise customers because the product is costly, and enterprise customers can afford it. On a scale of one to ten, I rate the solution a nine.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Last updated: Mar 31, 2025