Dell Avamar is a source-based backup solution. It is the best backup solution for people with laptops and desktops from various offices with a small bandwidth. We also use it for remote office backup tasks.
Co-Founder at a outsourcing company with 51-200 employees
Provides in-line deduplication features and integrates well with other solutions
Pros and Cons
- "It is one of the best solutions for backing up Oracle and other servers."
- "The recovery is a bit slow."
What is our primary use case?
What is most valuable?
It is one of the best solutions for backing up Oracle and other servers. Our virtual environment backup experience has been good. One of the best features of the solution is that we can integrate it with Data Domain. We can store backups in Data Domain and replicate the data from one Avamar box to another. If one appliance fails, we can get the data from the other Avamar box. The product provides in-line deduplication at the source level. It is very good. I have used the product on VMware and Hyper-V. The tool integrates well with other solutions.
What needs improvement?
The recovery is a bit slow. There are some security gaps when we take backups of the client machines through the internet in cloud environments. The gaps must be fixed. If I use the tool to take backups through the internet, I have to open ports. It makes the entire IT environment vulnerable.
For how long have I used the solution?
I have been using the solution for 11 years.
Buyer's Guide
Dell Avamar
December 2025
Learn what your peers think about Dell Avamar. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
I rate the product's scalability a five or six out of ten. I bought a license for 1 TB. The pricing was very high when I wanted to expand it to 2 TB or 3 TB. I had to consider alternate solutions to meet my requirements. The scalability is a challenge because of the price. Our clients are medium and enterprise-level businesses.
How are customer service and support?
The support was very good when Avamar was handled by EMC. Since Dell acquired EMC, the support has been very bad.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the ease of setup an eight out of ten. For an experienced person, the deployment takes a few hours.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. I rate the pricing a six to seven out of ten.
What other advice do I have?
I will recommend the solution to others. The appliance is good. There are hardly any solutions that can match up to Avamar. It has always stood up to the test whenever we have used it. Overall, I rate the tool a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Product Manager at a computer software company with 11-50 employees
It's good for traditional infrastructure, but it doesn't cover public cloud, Microsoft 365 or the public cloud
Pros and Cons
- "Avamar has long been the best in its class, but that's changing as new solutions emerge. However, Dell has traditionally been a leader in deduplication and compression. Avamar enabled us to shift data from on-premise local appliances to data centers and multi-tenant infrastructure. That's a powerful feature. because customers can back up to the cloud without upgrading o high-capacity links or congesting their backups."
- "Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
What is our primary use case?
We're a managed services provider, and we've developed a custom version of Avamar. It is intended to be a product for single customers, but we transformed it into a multi-tenant platform.
Avamar is a hybrid solution. We can deploy Avamar as a direct-to-cloud service, or we can deploy agents onto customers' endpoints at their branches, and they can then back up straight into our mobile attendant platform and update centers. We also offer customers on-premise appliances.
What is most valuable?
Avamar has long been the best in its class, but that's changing as new solutions emerge. However, Dell has traditionally been a leader in deduplication and compression. Avamar enabled us to shift data from on-premise local appliances to data centers and multi-tenant infrastructure. That's a powerful feature. because customers can back up to the cloud without upgrading o high-capacity links or congesting their backups.
Another valuable feature is Avamar's support for endpoints and workstations. Businesses want to back up their company laptops, and they can't get that functionality from many solutions. Avamar can provide clients a multi-tenant portal, which isn't something other solutions can do.
What needs improvement?
Continuing our long-term relationship with Dell, we will likely switch to Dell PowerProtect, but cybersecurity is one area of improvement for Avamar. Dell should add some more components to its Cyber Recovery vault.
Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs.
Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements.
For how long have I used the solution?
We have used Avamar for more than a decade.
What do I think about the stability of the solution?
I rate Dell Avamar nine out of 10 for stability. It's a stable and highly resilient platform.
What do I think about the scalability of the solution?
Avamar wouldn't be as scalable the way it is traditionally deployed, but we are using it as a multi-tenant platform, ensuring that capacity is always available. The platform is fairly elastic for us. Typically, you would deploy infrastructure for the customer and allocate storage, so your ability to increase that storage would be limited by infrastructure procurement and deployment within a data center. It isn't a cloud-native or software-based solution. It doesn't have out-of-the-box scalability.
How are customer service and support?
We regularly contact Dell for remote technical support and to replace hardware in our data centers or customer sites. We're Dell Titanium partners, so we get top-tier support.
How was the initial setup?
I am not directly involved in deployment, but we've used Avamar for so long that it's likely effortless for our engineers to deploy it. The infrastructure is already there.
We don't have dedicated engineers for the Avamar platform, but we have a team of 15 to 20 administrators who manage and maintain our backup technologies.
What other advice do I have?
I rate Dell Avamar seven out of 10. It's fantastic for on-prem infrastructure workloads, but it doesn't cover the SaaS, Microsoft 365 and the public cloud infrastructure that many customers are using. While we benefit a lot from Avamar as a managed service provider because of our unique deployment, I would recommend Dell PowerProtect for most use cases today.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Dell Avamar
December 2025
Learn what your peers think about Dell Avamar. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
Cloud Infrastructure Engineer at a comms service provider with 10,001+ employees
Installed on appliances, and initialized using specific tools with excellent support
What is our primary use case?
In Avamar, we work within the IT environment, integrating state-of-the-art solutions. Avamar is installed on appliances, and we initialize it using specific tools. If you're starting with the basic setup, you can install the OVA file within Dell's management center. For this solution, we utilize E-Lab Navigator.
What is most valuable?
In our system, clients often request image-level backup capabilities. These are highly valued, and it's recommended to use data packages for image-level backups. At the GaN Summit, it was also suggested that GANFAST services recommend high-level backups because they have a MELT library for our storage systems. So, based on the client's needs.
What needs improvement?
Without the proper setup, we cannot perform immediate or virtual machine backups; only high-level backups are possible. If Avamar could be upgraded to support immediate backups, it would be a significant improvement. Compared to other solutions, like Teams, which enables virtual machine-level backups, Avamar handles these tasks with more limitations.
For how long have I used the solution?
I have been working with Dell Avamar as a reseller.
What do I think about the scalability of the solution?
If you've obtained the necessary authority, such as from the Ethiopian government, Avamar can be integrated with other solutions like Datadog and Deepgram. Deepgram has also purchased additional protection tools for its certificate service. In this solution, Avamar is utilized within its data center, including integration with other systems. Additionally, Avamar is integrated as part of a broader strategy for the Ministry of Agriculture and the African Union, working with other solutions for redundancy in the virtualized environment.
Avamar is a very good solution. It stands out compared to other options, especially when we expand storage with Data Domain or other accessible storage systems. Even with ML Creative Labels, we can enhance tagging and improve storage management. I have worked with Avamar on four or five implementations, and I can confidently say it performs well.
How are customer service and support?
The technical support provided is excellent. I'm currently dealing with some issues after finishing the network server integration. I'm also working on a network attack server. Additionally, I'm coordinating with the KBC team remotely.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are working on projects related to shipping and logistics, specifically on the backup end. We also use Networker, which is very fast. I work closely with the sales team because we have a premium-level partnership. When we submit projects, we are often deeply engaged with the product.
What other advice do I have?
We use the data domain most of the time. In that environment, it integrates well. Compared to other solutions, we work closely with the team to manage case-based solutions more effectively.
Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Sr Technical Architect at a financial services firm with 10,001+ employees
A robust solution that offers good scalability and comprehensive data protection
Pros and Cons
- "Its deduplication technologies are the best in the market, currently."
- "If there is a need to move the data from one backup solution to another, it might be difficult since there is no option for a straightforward migration."
What is our primary use case?
The main use of Dell Avamar is as a backup and storage solution.
What is most valuable?
Its deduplication technologies are the best in the market, currently. It helps organizations to reduce the storage requirements by eliminating redundant data.
What needs improvement?
One issue that can be highlighted is the migration challenge. If there is a need to move the data from one backup solution to another, it might be difficult since there is no option for a straightforward migration.
For how long have I used the solution?
In this company, I've been using this solution for more than five years, but I have previous experience with it as well.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
It offers scalability for both medium and large enterprises as it is able to handle growing data volumes. I would rate it eight out of ten.
How was the initial setup?
The initial setup and configuration is a bit complex and it may require vendor support and technical expertise.
What's my experience with pricing, setup cost, and licensing?
I would recommend this solution as a good choice for medium to enterprise-level companies. It might not be beneficial to smaller businesses due to its high cost.
Which other solutions did I evaluate?
It is a great fit for enterprise-level businesses that are operating with large volumes of data. Compared to other solutions, it provides the best value for the cost.
What other advice do I have?
Overall, I am highly satisfied with Dell Avamar. I would rate it nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Infrastructure Engineer at a computer software company with 51-200 employees
Seamless backup and restoration for virtual environments
Pros and Cons
- "It is very easy when you want to restore back to the original state."
- "The only concern is the cost."
What is our primary use case?
We position Avamar as a backup for the VMware environment.
What is most valuable?
The ease of backing up virtual environments is great. It is very easy when you want to restore back to the original state.
What needs improvement?
The only concern is the cost. The price is a little bit higher than we would like. Many people prefer to use something like Veeam as it is cheaper compared to Avamar.
For how long have I used the solution?
I have used the solution for more than ten years.
What do I think about the stability of the solution?
Data protection is very stable, I would rate it nine out of ten.
What do I think about the scalability of the solution?
Avamar is very easy to scale. I would rate it eight out of ten.
How are customer service and support?
I'd rate the solution nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
It is very easy to set up an Avamar solution. I would rate the setup a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing is not competitive enough.
Which other solutions did I evaluate?
Many people prefer to use something like Veeam because it is cheaper.
What other advice do I have?
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
IT Technical Manager at a insurance company with 1,001-5,000 employees
Restores files discretely, protects organizations from risks, and provides good support
Pros and Cons
- "The tool’s ability to restore files discretely is useful."
- "The licensing price must be reduced."
What is our primary use case?
We use the tool to create backups of every system we have in the infrastructure.
What is most valuable?
The solution works well. The tool’s ability to restore files discretely is useful. We can restore specific files of a specific server. We do not have to restore everything.
What needs improvement?
The licensing price must be reduced.
For how long have I used the solution?
I have been using the solution for more than five years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
We have never had any problem with scalability. We have backed up many terabytes of data. We have more than 1000 users. We have a lot of servers and VMs in the company.
How are customer service and support?
When we have any issues, we receive professional support. We get the optimal level of engineering support we require.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
When we moved to PowerProtect, we were very pleased with the performance of the backups of the VMware infrastructure. It was disappointing when we faced difficulties using PowerProtect with SQL. We also faced problems with the infrastructure. We had a lot of files, and PowerProtect could not handle it. So, we switched to Dell Avamar.
What's my experience with pricing, setup cost, and licensing?
The solution is costly. Competitors are less expensive. However, Dell Avamar is the right tool if we want to protect our critical systems and receive proper engineering support.
What other advice do I have?
I will recommend the product to organizations that are providing critical services. The solution requires maintenance. The maintenance is not complex, but we must apply all the required fixes. We must follow the things recommended by the vendor to guarantee that we are aligned with the service provider's guidelines.
People who want to use the solution must find a good partner. The product is good. It must be implemented well. The tool protects us against risks that could cost us millions if we have a problem. Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Business Development Manager at a comms service provider with 10,001+ employees
Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh
Pros and Cons
- "What I found valuable in Dell Avamar is the deduplication feature. I also like that the solution can be integrated with Data Domain."
- "What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
What is our primary use case?
We use Dell Avamar for backing up a VMware environment.
What is most valuable?
What I found valuable in Dell Avamar is the deduplication feature. I also like that the solution can be integrated with Data Domain.
What needs improvement?
What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups.
Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions.
What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar.
For how long have I used the solution?
I've been working with Dell Avamar since the EMC days, so since 2008.
What do I think about the stability of the solution?
Dell Avamar is quite stable as a solution.
What do I think about the scalability of the solution?
My team didn't have an issue in terms of scalability in Dell Avamar because scaling is done on the Data Domain side most of the time.
How are customer service and support?
I've never contacted the technical support team for Dell Avamar. I only contacted Dell support for another product, and I would rate the team four out of five.
How was the initial setup?
The initial setup for Dell Avamar was average. It wasn't the simplest, but it wasn't the most complex.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to five, I would rate the pricing policy of Dell Avamar as five. The solution has a very good price, and a lot of improvements were done to it.
Which other solutions did I evaluate?
I evaluated a few solutions in comparison with Dell Avamar such as Veeam and Commvault as software-based solutions, then Cohesity and Rubrik as hyper-converged solutions, including hardware. My recommendation would be based on what the customer needs. In terms of functionality and in comparison with other solutions, Dell Avamar is an old product and it needs to be refreshed, which was why I was recommending PowerProtect Data Manager.
What other advice do I have?
My job is to provide solutions to my customers, so I compare different products to have a clear view of the differences between products.
In terms of Dell products, I work mainly with Dell Avamar. My focus is on backup architecture, and I'm an integrator.
Dell Avamar is recommended for midsize and enterprise businesses.
My rating for Dell Avamar is seven out of ten.
It's my day-to-day job to recommend solutions, especially new solutions from Dell, for example, cyber recovery solutions. I would recommend Dell Avamar to others because not much software can work well with CyberSense. Though I find PowerProtect Data Manager to be a good solution, it's not yet at the same level as Dell Avamar on many points. It couldn't back up all that Dell Avamar could back up.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Integrator
Group Technology Services Senior Manager at a hospitality company with 5,001-10,000 employees
A hardware and software data backup product for virtual machines in virtualization environment and takes differential backups for users but needs improvement in reporting
Pros and Cons
- "The function I find most valuable in Dell Avamar is its ability to take differential backups for users. This feature is very effective for both backup and restore operations. We've had multiple cases where we needed to restore files directly from Avamar, and it worked perfectly. The Delta feature, which captures changes in user files, is particularly useful."
- "Reporting in Dell Avamar needs improvement. The current reporting tool is very basic, and you have to dig deep into each function to get the information you need. For example, getting the status of failed and succeeded backups is very difficult in Avamar compared to Veeam. As for additional functionality, I would suggest improving WAN optimization. It's very important for getting offline or off-site backups. It should also include a tool to check for ransomware which would be beneficial. If a backup is vulnerable to ransomware, there should be a way to detect it, like using ARR rules to ensure your backup is ransomware-free. I haven't had any experience integrating Dell Avamar with AI solutions. It’s also a good point that Avamar doesn't offer such integrations, which is an area where Dell could improve."
What is our primary use case?
There are two main use case for Dell Avamar in our organization. Firstly, it was used for virtual machines in our virtualization environment, but we replaced it with Veeam as it wasn't working well for us. Secondly, we use Dell Avamar as a backup solution for our clients and employees, and it performs very well in this role.
What is most valuable?
The function I find most valuable in Dell Avamar is its ability to take differential backups for users. This feature is very effective for both backup and restore operations. We've had multiple cases where we needed to restore files directly from Avamar, and it worked perfectly. The Delta feature, which captures changes in user files, is particularly useful.
What needs improvement?
Reporting in Dell Avamar needs improvement. The current reporting tool is very basic, and you have to dig deep into each function to get the information you need. For example, getting the status of failed and succeeded backups is very difficult in Avamar compared to Veeam.
As for additional functionality, I would suggest improving WAN optimization. It's very important for getting offline or off-site backups. It should also include a tool to check for ransomware which would be beneficial. If a backup is vulnerable to ransomware, there should be a way to detect it, like using ARR rules to ensure your backup is ransomware-free. I haven't had any experience integrating Dell Avamar with AI solutions. It’s also a good point that Avamar doesn't offer such integrations, which is an area where Dell could improve.
For how long have I used the solution?
I have been using Dell Avamar for the past three years.
What do I think about the stability of the solution?
Regarding stability, I would rate Dell Avamar eight out of ten. It is very stable, depending on your infrastructure.
What do I think about the scalability of the solution?
For scalability, I would rate Dell Avamar seven out of ten. This is because we encountered some troubles with integration with Microsoft products. Scalability on a larger scale would be easier to achieve.
How are customer service and support?
I have had experience with technical support from Dell for Avamar. It's not very good, as it takes a very long time to get what you need. The main issues are with response time and quality. It seems there are no mature or scalable people working in this area. They need to build their own consultants or have better first-line support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We also use Veeam backup along with Avamar. Veeam is used for virtual machines and covers usability, reporting, deduplication, and notifications, which Avamar does not. However, Veeam is not working well for end users, which is why we use both environments. If we had all functionalities in one solution, it would be easier for us, as it currently requires two teams to manage both solutions.
How was the initial setup?
The initial setup for Dell Avamar is extremely simple. We didn't encounter any difficulties during installation. The latest release was very easy to install, and the server setup itself took almost one or two hours.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, I would say Avamar is slightly expensive compared to its functionalities. It's not high-priced or low-priced but somewhere in between.
What other advice do I have?
I would recommend Dell Avamar for small and medium enterprises. I don't think it would be suitable for large companies.
Overall, I would rate Dell Avamar a seven out of ten. It's not a bad product, but it needs some improvements in functionalities, support services, and overall maturity. If these improvements are made, it could be one of the best backup solutions in the world.
As a user, I would recommend Dell Avamar for backup solutions for end users, but not for VMs, SQL, Oracle, or any application running at the application level. For end users, I would recommend it 100%, but not for backend infrastructure at this time.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Dell Avamar Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
Popular Comparisons
Veeam Data Platform
Commvault Cloud
Rubrik
HPE Zerto Software
Dell PowerProtect Data Domain
Acronis Cyber Protect
Dell PowerProtect Data Manager
HPE StoreOnce
Cohesity DataProtect
Veritas NetBackup
IBM Storage Protect
Azure Backup
Dell NetWorker
Veritas Backup Exec
Bacula Enterprise
Buyer's Guide
Download our free Dell Avamar Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Can I get Avamar backup solution alone without data domain storage?
- Archive verses backup
- What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
- How would you compare Dell NetWorker vs Dell Avamar vs Veeam Backup & Replication?
- Which product would you choose: Dell Avamar or Dell NetWorker?
- When evaluating backup and recovery software, what aspect do you think is the most important to look for?
- Veeam vs. Dell AppAssure vs. ShadowProtect
- Help! Need an opensource backup solution to work with OVM, Linux, Windows, Sql server, Exchange, Sharepoint. Plus bare metal recovery.
- What will be the best strategy for develop a up to date BCRS?
- CommVault vs. EMC NetWorker vs. Dell vRanger



















