Dell Avamar Reviews

Dell EMC Avamar is used for backups and data recovery.

Setup and deployment of Dell EMC Avamar is complex. It requires expert engineers. Making its setup easier is something that could be improved.

Dell EMC Avamar is stable, especially because it's been around for a very long period of time.

We are preparing ourselves for a big project for the Ukrainian Railways, and I found that a lot of railways worldwide, e.g. in the US, England, and other countries in Europe, use Dell EMC Avamar as their backup solution. It is stable.

Dell EMC Avamar is a scalable product.

Technical support for this product is good.

Installing this solution was not easy. It requires engineers with expertise for a successful setup.

Deployment of Dell EMC Avamar is not easy.

We sell Dell EMC Avamar, but we have not sold that many, just several. We've been partners of Dell for a long period of time, so we have the partnership for Dell EMC Avamar, and we can sell it at anytime, but we don't have much expertise on the product. We sell it worldwide and it was not so difficult to sell because it met corporate standards, e.g. for companies in the same level as Ernst & Young, Xerox, Proctor & Gamble, Philips, etc.

We have not been certified to deploy this solution on the Cloud, but we're looking into this.

In general, when you look at the spec sheet for Dell EMC Avamar, it's a very good product.

We're looking forward to trying this product's isolated backup feature.

For the deployment and maintenance of this product, at least two engineers are required. We only have several clients using it, and they received the product from us, but it didn't require installation because the installation was provided remotely by the headquarters.

We sell backup software from Symantec, Dell, and Commvault. Our company doesn't have engineers certified in Dell EMC Avamar, however, because it is a difficult product. There's a lack of customers as well, so we didn't train and we didn't have our engineers certified for it.

Dell EMC Avamar is a product I can recommend to others.

I don't remember exactly the licensing policy for this product. You have to pay for it for three years, then you also have to pay for support after a certain period of time, but I'm unsure.

I'm giving Dell EMC Avamar an eight out of ten, because it's very good, but it's not easy to deploy.

We use Dell EMC Avamar for our critical servers backups.

The solution is easy to use and has high performance.

The solution could improve by having better integration and more flexibility.

I have been using Dell EMC Avamar for approximately one year.

The solution is stable.

The solution is scalable, we have hundreds of users using this solution.

There is a license required for this solution.

I recommend this solution to others.

I rate Dell EMC Avamar a seven out of ten.

As solution providers, we provide solutions to meet the objectives and goals of customers. We provide a general global architecture and the right solution that will solve a customer's problem and meet the goal at the fixed cost. If the customer doesn't mention a specific provider, then to meet the goal, we use the provider that we have to.

It's a good solution.

The management of this solution is a little bit difficult for IT administrators. They have to be trained before going through the system. 

We have been using Dell EMC Avamar for two to three years. 

We haven't worked on the extension or scalability of Dell EMC Avamar. We didn't find it fairly straight forward. When we have to upgrade or scale it, a lot of things don’t fit.

Dell EMC Avamar is hard to manage because of the support. It’s very difficult to get support. Our solution is complex which makes it more difficult to get an answer from them. We have multiple vendors in our environment. Support only looks at their own solution and not the solution as a whole. It would be easier if our whole infrastructure was Dell EMC. It’s very difficult to get help with troubleshooting. When you have an architecturally multiple-vendor solution, like we do, it’s hard to find a solution to the problem. It’s normal that they only focus on the part that corresponds to their company, but I would like for them to look at the environment as a whole.

I did not find the setup to be fairly straightforward. There are a lot of things that don’t fit when we try to upgrade or scale it. We have to break every chain and reduce it from scratch.

It's difficult to manage the Dell EMC Avamar template, so we try to avoid that program. The return process, when there was no space and we had to create some space, was very time-consuming. There are solutions that are simpler than Dell EMC Avamar.

I would rate Dell EMC Avamar a six out of ten. 

From my IT experience, there are much simpler solutions than Dell EMC Avamar for management and recovery. Dell EMC Avamar would not be my first choice.

We recently stopped using this solution but it was being used to back up our servers and client machines.

We were using an on-premises deployment.

It was very simple to deploy the solution to the client that wanted to backup.

It was challenging to back up our Exchange database, which is one of the reasons we did not continue using this solution. It was very tough, and a case of having to contact the Microsoft Partner Network.

Technical support needs to be improved.

We could not integrate this solution with our tape backup.

This is a stable product.

We had about one hundred users on the platform.

I would not rate technical support high for this solution. We had a problem and nobody could be specific about the issue, or what it is that we needed to do in order to resolve it.

Technical support could not resolve the issue that we had in terms of integrating with tape.

We were not able to back up the Exchange database with this solution. In the end, we had to discontinue using it. We switched to EMC Data Domain, and the cost was one of the factors that influenced our decision.

Our in-house team implemented this solution, although I was not part of the process so I do not know the details.

This is a solution that I recommend. It is a good product. It's stable, it is easy to deploy, and the visibility of the backup and restore is good.

If I had my way then we would be using this solution for other applications and we would be running them side-by-side as a comparison. 

I would rate this solution a seven out of ten.

Source based deduplication is the most attractive feature as it drastically reduces the backup window.

I've helped several organizations reduce the backup window and they could spend time on optimizing other bits of IT infra.

Desktop-laptop backups and backup over the WAN needs lot of improvisation. For DTLT there must be a provision to push agents from the management console. Users must be able to browse data set of what to backup behind a WAN IP / firewall.

3 years.

With older OS versions like Microsoft 2003, there were a few issues. However, they have clearly mentioned that it is not supported.

Adding new nodes is an extremely difficult task. Took me nearly 28 hours for node addition and data rebalance.

Eight out of 10, when I used to work. However, after Dell acquisition, I have no clue.

Ability to manage both DTLT and server backup using the same console, and reduced backup window and data footprint, were the major reasons for my customers to change.

Initialization and management is very simple. Its a GUI based installation with clearly defined steps.

It is very expensive. It's a trust based licensing. So that's an ethical challenge.

No.

Have your inventory ready and priorities set. Make sure initial backup is taken during off-production hours as the solution works only on LAN.

We primarily use the solution the database replications in web hosting, mostly.

The duplication capabilities are very helpful.

The native data protection capability and remote data protection capabilities make it a unique solution. It makes it possible so that it will fit with any kind of vendor the customer needs.

The backup features. for example, the exclusionary statement, are excellent.

Overall, the solution offers some really great reporting.

It's very flexible when it comes to the end-user device backup.

In general, the product has been extremely easy to use. It's one of the best aspects.

The solution is very stable.

The solution does not scale. It would be nice if there were much more scalability capabilities.

The solution could get better at data process managing. It can take more than three or four hours for supporting images. It's critical to do this faster.

It would be helpful if the product could support Linux patches. It's my understanding it only offers HTML.

The product could offer more integration capabilities. 

We've been using the solution for a few years at this point. It's been a while. I personally have been dealing with the solution for four years or so.

The solution is very stable. It doesn't crash or freeze. There are no bugs or glitches. The performance is very reliable.

The product does not scale. If a company needs something that can scale, they need something else.

We have three customers that are currently using the solution.

Typically, we handle support-related queries from customers, however, we have dealt with Avamar's technical support in the past and they have been helpful and responsive. The response time in particular has always been very good.

The installation process is not complex at all. It's very straightforward. A company shouldn't have any trouble with the process. It's easy.

Deployments typically take about one and a half hours or so.

Currently, we have five technical engineers. Each one has its own specialization that they are capable of deploying Avamar. We can deploy the solution for our clients.

Customers do have to pay for a professional license in order to use the solution.

We are integrators.

We tend to work with relatively new versions of the solution. It may not always be the latest version. Typically the versions we use have been released in the last six months or so.

I'd recommend the solution to other organizations and especially to end-users.

In general, I would rate the solution at an eight out of ten.

In Romania, more customers own their enterprise software. But the new wave wants to also try cloud data centers and cloud backup and so on.

Dell EMC Avamar has many valuable features. It's very stable and it's easy to manage. It can be used instead of NetBackup or HP Data Protector backup.

Customers like it exactly like it is. They don't want new features from Avamar. Dell EMC is linked appropriately to VMware and they can implement some mechanisms from VMware more deeply than other vendors. This is one of the keys with Avamar.

The implementation is very simple. And, of course, EMC has a complex dashboard that can integrate all their backup solutions for the clients. They can use this software tool for backup and another one for disaster recovery and they don't need a complex dashboard.

Everything is pretty simple in this product.

It's based on HTML5 which allows for dashboards to have the maximum integration. It is up to date technology.

It also allows you to make a robot backup from a remote site to a central site with a very good compression

Its use case is for the VM machines because Avamar is not integrated with the backup and it's much more useful for the bare-metal VM server backup and recovery. It is integrated with the databases but it's not the best solution for big databases.

I have been using Dell EMC Avamar for more than 10 years.

Maintenance is needed everywhere and EMC is not so cheap for support. Our customers are very proficient and they need that support from the vendor. They also have an opportunity to buy our services because it's a little cheaper than the manufacturer.

The level of scalability depends. It's easy, but it depends if they are also a multiplier. If they have a lot of domains then it is the best in the market and the backup appliances are easy to expand. On the other hand, it needs a lot of money. If you have your own, not so expensive storage, you can backup on it and save some money.

Customer support begins with a phone call depending on the level of support. It is often 24 hours or the hourly rate. The support line is open but they ask if you bought the support or not.

Usually, they know the product the best and can solve the problem between two to four hours. If the problem is because of another software or hardware, it might take two days to solve.

Setup takes a maximum of one hour from documentation until it is finished. All software solutions need to be clearly documented. 

I think that after one hour we can start backup.

The initial licensing is usually for two or three years. After that they can buy a yearly license.

In Romania we have a lot of enterprises. That means more than 200 servers and maybe hundreds to thousands of clients. If they have a lot of VM machines it's one of the best solutions. If they have over 30 percent of their database on other applications is not recommended. It's working, but it's not recommended.

On a scale of one to ten, I would rate Dell EMC Avamar based on the environment. If they have a cloud implementation of virtual machines then I would rate it ten out of ten.

When I was working for a company we used Dell EMC Avamar to backups of the system's data.

Dell EMC Avamar is easy to work with and is user-friendly.

We have had a lot of problems with the Dell EMC Avamar solution. The snapshots are not being erased after backup.

The solution could improve by having better reports about the errors in the software.

I have been using Dell EMC Avamar for approximately nine years.

The support from Dell EMC Avamar is good.

I have previously used Veritas NetBackup which I found to be a better solution. However, we were using Dell EMC Avamar because of the work circumstances.

The initial implementation was simple.

Dell EMC did the implementation of the solution for us.

I have evaluated Dell EMC Integrated Data Protection and it has Avamar, Data Domain, and DPA in one solution. It is impressive.

I rate Dell EMC Avamar a seven out of ten.