Dell Avamar Reviews

The primary use case of this solution was for projects to backup customer laptops for the application capabilities.

The product could be easier to troubleshoot. When I had a problem with the software, I invested a lot of time to find out what the problem was. Once I found the problem, I realized that it was a simple solution, but there were no helpful indications.

As an example, with Avamar, you have a different storage node and if one of these nodes had a problem with an NTP server and there was a different time on the node, nothing would work. Finding the solution to this problem involved many steps, which was not easy to determine.

I have been using the solution for 5 or 6 years.

The solution is stable.

The solution is scalable, but I prefer a solution like NetBackup when I am networking.

When we used the solution, it was still new, and so the customer service/technical support was not the best.

The installation of the solution is easy.

The cost of the solution is very expensive.

We primarily use the solution for virtual infrastructure.

The duplication is the solution's most valuable aspect.

The initial setup is easy.

The solution is actually moving over to a new PowerProtect solution. I'm not sure, in terms of the roadmap, how long they'll have Avamar and NetWorker as they have now launched a new PowerProtect backup solution.

Therefore, the concern really is what the future will be with another product. Will we have to migrate, for example, and will it be easy or hard to do so?

It would be helpful if there was cloud support.

I've been using the solution for about eight years now. It's been a while.

We've been happy with the stability. It doesn't crash or freeze. It's not buggy. It's been good.

The scalability is limited right now. A company shouldn't expect to be able to expand it too much. That may be just the case in general for the kind of software it is.

We typically work to size accordingly to avoid having to make upgrades.

The support is okay. They are pretty knowledgable and prompt. I'd rate them seven out of ten overall. We're mostly satisfied with their level of service.

We actually used to use Veritas. We got rid of Veritas Symantec NetBackup because it couldn't do all the deduplication we needed and didn't have all of the features that Avamar has. The support was also very bad. We were happy to switch to something else.

The initial setup is not complex. Implementation is pretty straightforward.

We had Dell assist us a bit in the implementation process.

I'm not sure how to calculate the cost. It's a hard question to answer. I do know that we pay for support upfront for five years.

I'm not sure how to compare costs, however, I can say that based on what we're seeing we get very good deduplication rates with the data domain on the backend.

We did briefly look at another solution, however, we decided not to move forward with it.

We're currently just customers with Dell. We don't have a business relationship with them.

I'm not sure if I would recommend the solution as there's a new solution that will be replacing it. However, it's not a bad solution as it stands.

Overall, I'd rate the solution eight out of ten. It's a pretty decent product.

We use this product for Windows and Linux servers, and we have both file and database backups stored on them. We use them at smaller sites, which are small offices that are located around the world.

The most valuable features are image backups and file backups.
Image backups are very good to use, since they don´t require a backup agent.

Technical support should be more knowledgeable.

I have been using Dell EMC Avamar for more than 10 years.

The newest version is not very stable, which is something that should be improved.

We have perhaps 70 clients/server and have not tried to scale beyond that. We have about 40 users in total and do not plan to increase our usage at this time.

The quality of technical support varies. Sometimes they are very good, and sometimes they are not. They should be faster and more knowledgeable.

We also use Dell EMC NetWorker.

I was not involved in the initial setup but from what I understand, it's pretty simple.

There are five of us in the technical team who deploy and maintain our solutions.

The price of this product should be cheaper.

This is a product that I can recommend for small sites without anything special.

I would rate this solution a seven out of ten.

It was initially used for remote office, branch office backups, but eventually, it started to be used for small and large data centers.

The data reduction feature and the ease of enabling a server in a DR location are the most valuable. 

Its ability to back up very large objects can be improved. In terms of new features, they can include the ability to use cloud services, like S3, more natively.

I have been using this solution for 15 years. 

It has good stability.

It has good scalability, which is a good thing for VMware infrastructures. I see it mostly being used in midsize environments or focused on VMware infrastructure backups. It does a great job there. The negative of this solution is that it certainly wouldn't cover a super large enterprise where they have other tool needs. You probably won't use it for the entire data center or for large Oracle or SQL backups.

I don't interact with them a lot. I would summarize them as being average.

Initially, it was pretty complex to install, but it got easier over the years. It is still not the easiest of all tools to install. It certainly is not as easy to install as Veeam. It is probably comparable to a Commvault in terms of installation difficulty.

Licensing was generally on a per VM or terabyte basis. They changed their licensing model a couple of times and turned it into socket-based licensing, which is an improvement in their licensing model.

I would rate Dell EMC Avamar a six out of ten.

Backup of virtual machines.

Very reliable tool.

The speed of backups.

Reports generation.

We primarily use the solution as a backup. Avamar is used to back up our production workloads. Production workloads include Oracle, EBS, SharePoint, file and print service, other application services.

The stability is good. We have found that the performance is excellent.

The product is easy to use.

The installation process is pretty straightforward. 

The solution could be a bit easier to use in the sense that they need to make it simpler to backup products and restore items.

I've been using the solution for more than three years. 

The solution is very stable and the performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

Whether or not we will scale the solution depends on the business. If we have a requirement to do so, then definitely we'll expand it. If there will be year-over-year growth and if it will be 10%, we're likely to expand and will need to scale.

If you need to add more capacity, you will need to pay for it.

The installation process is straightforward. That said, it would require an engineer from Dell to do it. We ourselves cannot do it. We don't have the knowledge necessary.

We needed two engineers to handle deployment. 

Installation was quite fast. It took about four to five hours. After that, the configuration and other policies, that took about two days.

We had Dell assist us with the implementation process. 

This is a capacity-based license, it's a one-time payment.

In order to increase capacity, you need to pay more. You also can expect more maintenance.

The pricing of the product seems to be less expensive than other options, however, I can't speak to the exact cost of the product.

I'd rate the solution at an eight out of ten. We're quite happy with its capabilities.

This product is for production users. We do not backup user backups; it's only for the production workload.

We are using Dell EMC Avamar for backing up our virtual environment.

The most valuable feature is the virtual backup.

The reporting should be improved, as we currently have to use another tool for that purpose.

We have been using Dell EMC Avamar for two years.

This has been a stable solution, so far.

This is a scalable product. We have three people who administer it.

The technical support from EMC is quite good.

Prior to Avamar, I have worked with Veem and with IBM Spectrum Protect.

All of these are specialty tools and from my point of view, all of them are good. For the needs of my organization, EMC Avamar is the preferred option.

The initial setup is of average difficulty. It is not very easy and not very complex.

I did not evaluate other solutions.

My advice is that this product covers all of your needs as far as backup is concerned.

I would rate this solution an eight out of ten.

Client deduplication.

Reduced backup times.

• Restores should be faster.
• Backup image browse times should be faster.
• User interface is very dated.
• No accurate backup size utilization of clients.

Six years.

No.

No.

Yes.

Very good.

Fair.

NetBackup. We needed faster backup times for NAS and server clients.

Straightforward.

Vendor team. They did a good job.

Veeam, Commvault. We wanted to get away from managing backup hardware in traditional backup infrastructure/design.