Try our new research platform with insights from 80,000+ expert users
Samuel Sencion - PeerSpot reviewer
Supervisor de servicio técnico at Hyh solutions
Reseller
Direct activity feature is very helpful; good tech support
Pros and Cons
  • "Dell Avamar has helped our organization by allowing us to do backups."
  • "This solution could improve by introducing daily verifications and another repository."

What is our primary use case?

Our primary use case for Dell Avamar is backup and verification.

How has it helped my organization?

Dell Avamar has helped our organization by allowing us to do backups. We can tell machines to do backups in the application.

What is most valuable?

The most valuable feature for me is direct activity.

What needs improvement?

This solution could improve by introducing daily verifications and another repository.

Buyer's Guide
Dell Avamar
March 2025
Learn what your peers think about Dell Avamar. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for about two years.

What do I think about the stability of the solution?

I would rate the stability of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.

What do I think about the scalability of the solution?

I would rate the scalability of this solution a five, on a scale from one to 10, with one being the worst and 10 being the best.

How are customer service and support?

My impression is that their technical support is quite good.

How was the initial setup?

I would rate the initial setup process a five, on a scale from one to 10, with one being the worst and 10 being the best.

What's my experience with pricing, setup cost, and licensing?

My impression – and that of some other people – is that this solution is expensive.

What other advice do I have?

I would recommend this solution to other people. 

I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1315983 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Real User
Good image and file backup capabilities, but technical support should be more knowledgeable
Pros and Cons
  • "The most valuable features are image backups and file backups."
  • "Technical support should be more knowledgeable."

What is our primary use case?

We use this product for Windows and Linux servers, and we have both file and database backups stored on them. We use them at smaller sites, which are small offices that are located around the world.

What is most valuable?

The most valuable features are image backups and file backups.
Image backups are very good to use, since they don´t require a backup agent.

What needs improvement?

Technical support should be more knowledgeable.

For how long have I used the solution?

I have been using Dell EMC Avamar for more than 10 years.

What do I think about the stability of the solution?

The newest version is not very stable, which is something that should be improved.

What do I think about the scalability of the solution?

We have perhaps 70 clients/server and have not tried to scale beyond that. We have about 40 users in total and do not plan to increase our usage at this time.

How are customer service and technical support?

The quality of technical support varies. Sometimes they are very good, and sometimes they are not. They should be faster and more knowledgeable.

Which solution did I use previously and why did I switch?

We also use Dell EMC NetWorker.

How was the initial setup?

I was not involved in the initial setup but from what I understand, it's pretty simple.

What about the implementation team?

There are five of us in the technical team who deploy and maintain our solutions.

What's my experience with pricing, setup cost, and licensing?

The price of this product should be cheaper.

What other advice do I have?

This is a product that I can recommend for small sites without anything special.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell Avamar
March 2025
Learn what your peers think about Dell Avamar. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
reviewer1043256 - PeerSpot reviewer
Principal Architect at a computer software company with 1,001-5,000 employees
Real User
Provides ease of enabling a server in a DR location, but needs improvement in backing up very large objects
Pros and Cons
  • "The data reduction feature and the ease of enabling a server in a DR location are the most valuable."
  • "Its ability to back up very large objects can be improved. In terms of new features, they can include the ability to use cloud services, like S3, more natively."

What is our primary use case?

It was initially used for remote office, branch office backups, but eventually, it started to be used for small and large data centers.

What is most valuable?

The data reduction feature and the ease of enabling a server in a DR location are the most valuable. 

What needs improvement?

Its ability to back up very large objects can be improved. In terms of new features, they can include the ability to use cloud services, like S3, more natively.

For how long have I used the solution?

I have been using this solution for 15 years. 

What do I think about the stability of the solution?

It has good stability.

What do I think about the scalability of the solution?

It has good scalability, which is a good thing for VMware infrastructures. I see it mostly being used in midsize environments or focused on VMware infrastructure backups. It does a great job there. The negative of this solution is that it certainly wouldn't cover a super large enterprise where they have other tool needs. You probably won't use it for the entire data center or for large Oracle or SQL backups.

How are customer service and technical support?

I don't interact with them a lot. I would summarize them as being average.

How was the initial setup?

Initially, it was pretty complex to install, but it got easier over the years. It is still not the easiest of all tools to install. It certainly is not as easy to install as Veeam. It is probably comparable to a Commvault in terms of installation difficulty.

What's my experience with pricing, setup cost, and licensing?

Licensing was generally on a per VM or terabyte basis. They changed their licensing model a couple of times and turned it into socket-based licensing, which is an improvement in their licensing model.

What other advice do I have?

I would rate Dell EMC Avamar a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Manager of Production Systems at COMERCIAL CITY FRESKO
Real User
The backup speed is impressive

What is our primary use case?

Backup of virtual machines.

How has it helped my organization?

Very reliable tool.

What is most valuable?

The speed of backups.

What needs improvement?

Reports generation.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2314872 - PeerSpot reviewer
Lead Analyst at a financial services firm with 1,001-5,000 employees
Real User
Top 20
A highly stable solution that can be used for backup and recovery of a virtual environment
Pros and Cons
  • "We used Dell Avamar for backup and recovery of a virtual environment."
  • "The solution used to freeze sometimes while taking a snapshot backup."

What is most valuable?

We used Dell Avamar for backup and recovery of a virtual environment.

What needs improvement?

The solution used to freeze sometimes while taking a snapshot backup. The team had to do some back-end work to fix those issues.

For how long have I used the solution?

I have been using Dell Avamar for a long time.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate Dell Avamar an eight out of ten for scalability.

How are customer service and support?

The solution’s technical support is excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup was easy.

What about the implementation team?

The solution’s deployment took around two to three weeks.

What's my experience with pricing, setup cost, and licensing?

Dell Avamar is a moderately priced solution.

What other advice do I have?

We were using Dell Avamar for banking services and different banking applications. Dell Avamar's user interface impacted our backup operation quite well. I rate Dell Avamar an eight out of ten for its performance for our business size.

Dell Avamar is a good product to use. Since there is competition with other products doing a similar or better job, users should evaluate and compare different solutions.

Overall, I rate Dell Avamar an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Manager at a manufacturing company with 1,001-5,000 employees
Real User
Easy to use with good performance and stability
Pros and Cons
  • "The installation process is pretty straightforward."
  • "The solution could be a bit easier to use in the sense that they need to make it simpler to backup products and restore items."

What is our primary use case?

We primarily use the solution as a backup. Avamar is used to back up our production workloads. Production workloads include Oracle, EBS, SharePoint, file and print service, other application services.

What is most valuable?

The stability is good. We have found that the performance is excellent.

The product is easy to use.

The installation process is pretty straightforward. 

What needs improvement?

The solution could be a bit easier to use in the sense that they need to make it simpler to backup products and restore items.

For how long have I used the solution?

I've been using the solution for more than three years. 

What do I think about the stability of the solution?

The solution is very stable and the performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

Whether or not we will scale the solution depends on the business. If we have a requirement to do so, then definitely we'll expand it. If there will be year-over-year growth and if it will be 10%, we're likely to expand and will need to scale.

If you need to add more capacity, you will need to pay for it.

How was the initial setup?

The installation process is straightforward. That said, it would require an engineer from Dell to do it. We ourselves cannot do it. We don't have the knowledge necessary.

We needed two engineers to handle deployment. 

Installation was quite fast. It took about four to five hours. After that, the configuration and other policies, that took about two days.

What about the implementation team?

We had Dell assist us with the implementation process. 

What's my experience with pricing, setup cost, and licensing?

This is a capacity-based license, it's a one-time payment.

In order to increase capacity, you need to pay more. You also can expect more maintenance.

The pricing of the product seems to be less expensive than other options, however, I can't speak to the exact cost of the product.

What other advice do I have?

I'd rate the solution at an eight out of ten. We're quite happy with its capabilities.

This product is for production users. We do not backup user backups; it's only for the production workload.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Backup Administrator at a financial services firm with 10,001+ employees
Real User
Good technical support, good virtual backup functionality, and good support
Pros and Cons
  • "The most valuable feature is the virtual backup."
  • "The reporting should be improved, as we currently have to use another tool for that purpose."

What is our primary use case?

We are using Dell EMC Avamar for backing up our virtual environment.

What is most valuable?

The most valuable feature is the virtual backup.

What needs improvement?

The reporting should be improved, as we currently have to use another tool for that purpose.

For how long have I used the solution?

We have been using Dell EMC Avamar for two years.

What do I think about the stability of the solution?

This has been a stable solution, so far.

What do I think about the scalability of the solution?

This is a scalable product. We have three people who administer it.

How are customer service and technical support?

The technical support from EMC is quite good.

Which solution did I use previously and why did I switch?

Prior to Avamar, I have worked with Veem and with IBM Spectrum Protect.

All of these are specialty tools and from my point of view, all of them are good. For the needs of my organization, EMC Avamar is the preferred option.

How was the initial setup?

The initial setup is of average difficulty. It is not very easy and not very complex.

Which other solutions did I evaluate?

I did not evaluate other solutions.

What other advice do I have?

My advice is that this product covers all of your needs as far as backup is concerned.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Lead - Data Protection at a healthcare company with 10,001+ employees
Real User
Helped Reduced Backup Times And To Eschew Backup Hardware Management
Pros and Cons
  • "Client deduplication."
  • "Backup image browse times should be faster."

What is most valuable?

Client deduplication.

How has it helped my organization?

Reduced backup times.

What needs improvement?

  • Restores should be faster.
  • Backup image browse times should be faster.
  • User interface is very dated.
  • No accurate backup size utilization of clients.

For how long have I used the solution?

Six years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Yes.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Fair.

Which solution did I use previously and why did I switch?

NetBackup. We needed faster backup times for NAS and server clients.

How was the initial setup?

Straightforward.

What about the implementation team?

Vendor team. They did a good job.

Which other solutions did I evaluate?

Veeam, Commvault. We wanted to get away from managing backup hardware in traditional backup infrastructure/design.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell Avamar Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Dell Avamar Report and get advice and tips from experienced pros sharing their opinions.