HubSpot Marketing Hub Reviews

We use this solution as a central marketing automation tool, integrated with SFDC CRM. We are also using HubSpot CMS but will be moving off of this soon.

HubSpot has been very useful for a startup when we didn't have marketing ops expertise. It provides basic email automation tools, leads capture/scoring, and integrates with SFDC.  

Their blog platform and form capabilities are very easy to use and integrate within our web site.

API capabilities (including the performance) are minimal and the email workflow capabilities are too rigid, which results in very complicated workflow management.

We primarily use the solution for contacts and sales. We need it for client enrichment and client outreach.

The contacts and the connection to sales as well as contact enrichment have been the most valuable aspects of the product.

It is a stable solution.

Technical support is helpful and responsive.

You can scale the product.

I don't use it that often. My colleagues use it more. I wouldn't be able to discuss in great detail areas that are lacking. 

They should increase the ease of actually creating the contacts and the workflows and enhance that aspect.

I've been using the solution for more than a year. The company has been using the solution for a long time.

It offers a stable performance. We haven't had issues with performance. There are no bugs or glitches. It doesn't crash or freeze.

It's scalable. If you want to increase usage, you can do so. 

We have ten to 12 people using the solution currently. It's used on a daily basis. The users are in marketing and sales.

We've dealt with technical support in the past. They are very responsive and pretty knowledgeable. We've been satisfied with the assistance we get. 

Positive

We also use the Salesforce CRM. Salesforce we use more internally, whereas HubSpot is used externally. 

I'm not aware of the pricing. I have no visibility of that aspect of the product. 

I'm a customer and an end-user. 

I'd rate the solution eight out of ten.

The solution helps me to structure and track marketing and sales emails. It allows me to know when a person has opened them and if they have been disseminated. 

The solution does not enable one to know with certainty if another opened an email he had sent. It may, in fact, be the organization itself that has automatically opened the email and not its recipient. As such, this capability is not a reliable metric. 

I have been dealing with HubSpot Marketing Hub for around six months.

I consider the solution to be stable. 

I have not had any dealings with technical support. 

The initial setup was pretty straightforward. 

As I employ a corporate license, I cannot say for certain how much it would cost on an individual basis. I believe it amounts to $50 per month.

I rate HubSpot Marketing Hub as an eight out of ten.