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HubSpot Marketing Hub vs Oracle CRM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

HubSpot Marketing Hub
Ranking in Marketing Automation
2nd
Average Rating
8.2
Reviews Sentiment
8.9
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Oracle CRM
Ranking in Marketing Automation
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
CRM (9th)
 

Mindshare comparison

As of December 2024, in the Marketing Automation category, the mindshare of HubSpot Marketing Hub is 10.1%, down from 12.8% compared to the previous year. The mindshare of Oracle CRM is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Automation
 

Featured Reviews

ShomitMitra - PeerSpot reviewer
Offers, email automation, pre-scheduling, greatly enhances our efficiency and provides the granularity we need for in-depth analysis
The user interface could be made less complicated to enhance the end-user experience. It will create a difference. Another thing is integrations. I don't think all the integrations are covered. So, if there were more integrations it would help. However, a reduction in pricing could make it more competitive and justify its ROI better.
SrinivasReddy2 - PeerSpot reviewer
Typical configuration, no customization needed and quick to deploy
The product is straightforward to set up. There's no difficulty. It doesn't create any problems. The deployment took around four to five hours. It is a typical configuration, not customization is needed. Once we do Oracle installation, the configuration will be done based on business requirements. Customization should be done on the application. That will take around a month. CRM is integrated with ECP for data and stock-related information with respect to vendors. It is mostly integrated with other Oracle products. Moreover, the integration is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is helpful and responsive."
"The solution enables the customization of reports."
"Marketing Hub does an incredible job of tracking and updating client records. The reporting has been enhanced, so you can do just about any type of reporting with it and export to Excel if necessary. They just came out with a considerable upgrade a few months ago, which really helped on the reporting side."
"HubSpot Marketing Hub has kept me updated with alerts."
"Their blog platform and form capabilities are very easy to use and integrate within our web site."
"Very user-friendly."
"I use HubSpot Marketing Hub for various tasks. It's easy to use and adaptable. After a little training, anyone can handle it efficiently. We use it for drip campaigns, social media, and marketing automation. We're not fully using marketing automation yet for smart content. I like the drag-and-drop feature for editing images and content in email templates. I don't need a developer to create designs. I can quickly test how emails look on different devices.4"
"With 18 companies to manage, manual handling would be impractical. HubSpot's automation facilitates pre-scheduling, greatly enhancing our efficiency."
"Oracle CRM integrates seamlessly because it's an end-to-end solution."
"Oracle CRM's best feature is its ability to customize as per specific organization's requirements."
"Oracle CRM helped us better understand the customer journey."
"It's very easy to find any customer-related data."
"We are able to take back control of our client sales information and analyze it for the future to improve."
"The solution is scalable."
"Oracle CRM is very, very stable, one of the most stable products I've used in my career, and doesn't require much maintenance."
"It is a stable solution."
 

Cons

"In terms of drawbacks, I've found that it lacks in-depth analytics and reporting features."
"The product is not cheap."
"There are issues with the consistency of notifications."
"One thing I'd like to see added is better link tracking. I want to see traffic coming to links I embed in my emails, whether from social media, email, or ads. This would help me understand how many visitors come to my website from different channels."
"The way the staff uses the system sometimes leads to processes not being followed."
"The search and questions aren't as intuitive as I would expect from a platform like this."
"HubSpot Marketing Hub’s user interface could be more accessible for a regular user to understand."
"They should integrate a bot, as it would be easier to get the status to the management team without logging into the CRM to get all the required details."
"The licensing is expensive."
"An improvement would be to lower the price of the license."
"I think Oracle CRM could improve its user interface and user experience to make it more engaging. Currently, it has a more traditional enterprise look, but I believe it could benefit from more catchy and engaging colours and designs to better engage with users and stakeholders. While the capabilities might be there, the interface may not be very inviting for first-time users."
"The initial setup is complex, it could be improved to be more simplified."
"The user interface and performance could be better."
"Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round."
"I would like to remove all manual work and get the benefits of the function that Oracle provides without any manual interference or paperwork."
"Though Oracle CRM's support has a good reaction time, it needs to be better."
 

Pricing and Cost Advice

"The solution is cheaper than its competitors."
"At present, the pricing seems reasonable, but with our plans to scale, I anticipate that it could become a bit steep."
"Have sufficient content before signing up for the 30-day trial."
"HubSpot Marketing Hub is less expensive than one of its competitors."
"The licensing costs are around $4,800 per month. Initially, there's an onboarding fee of around $10,000 or $5,000, but after that, it's just the licensing fee."
"We are on an annual license for this solution. There have many different versions to meet the needs of their customers, such as professional enterprise and basic versions. They charge for the particular feature or components which are available in the license you have."
"Regarding pricing and licensing, I haven't directly handled it, but I assume Zoho might be cheaper. However, I would still prefer HubSpot due to its cleaner and more user-friendly interface."
"HubSpot Marketing Hub provided me with the startup package with 90% off, but it's still hundreds of dollars a month instead of thousands of dollars a month. There is an additional cost for training and onboarding which is hundreds of dollars. It is expensive and should be reduced."
"It is not cheap. It is more suitable for big companies."
"The pricing for licensing is pretty expensive. If you need one particular feature it becomes expensive to have to continue paying for it."
"Shifting from traditional licensing and monthly maintenance fees to a subscription-based, pay-as-you-use model offers several advantages. This approach only charges me for my transactions, aligning costs with business performance. As my company grows, the software provider's revenue grows proportionally to the increased usage. The cost and suitability of Oracle CRM depend on factors like location, industry, and compliance needs. It may be more common for US companies to use Oracle CRM and European ones to use SAP."
"There is a license required to use this solution. The price is reasonable for a CRM."
"In my region, the tool is expensive. There are no additional costs in addition to the standard licensing fees of the tool."
"Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
"There are licenses needed to use this solution and they are managed by our product team."
"Compared to alternative solutions Oracle CRM is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
78%
Computer Software Company
5%
Manufacturing Company
2%
Financial Services Firm
1%
Computer Software Company
14%
Financial Services Firm
11%
University
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HubSpot Marketing Hub?
I find HubSpot Marketing Hub's user interface very intuitive and easy to navigate, which is something I really appreciate.
What needs improvement with HubSpot Marketing Hub?
One thing I'd like to see added is better link tracking. I want to see traffic coming to links I embed in my emails, whether from social media, email, or ads. This would help me understand how many...
What is your primary use case for HubSpot Marketing Hub?
I use the solution in my company for marketing and tracking leads and traffic on our website. In my company, we tracked how many traffic speeds we have on our website, all the lead generation, and ...
What do you like most about Oracle CRM?
The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the...
What is your experience regarding pricing and costs for Oracle CRM?
The price of Oracle CRM in Vietnam is high, which is a concern. Clients must buy the license once, and if there are updates in the year, they need to buy the new version.
What needs improvement with Oracle CRM?
Oracle CRM should improve in terms of AI capabilities and user interface design. Compared to Salesforce, it lacks advanced features in these areas and is not as user-friendly.
 

Also Known As

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Market2Lead
 

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Overview

 

Sample Customers

Emyth, CRS, ClearPivot, Stitch Live, SoldOut, Waterfall, SnapEngage, Duo
Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Find out what your peers are saying about HubSpot Marketing Hub vs. Oracle CRM and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.