JD Edwards EnterpriseOne is generally used to run most business operations and at a very high level. Those business operations would include a financial module, distribution, and HR. There are many other modules available to fit enterprises' needs.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
Beneficial consolidated platform, scalable, but highly complex setup
Pros and Cons
- "JD Edwards EnterpriseOne's most valuable feature is its one consolidated platform that runs all the different aspects of companies."
- "JD Edwards EnterpriseOne is more of a legacy solution because most of the competitors are or have moved to the cloud. It would be beneficial if there was a cloud version available. Additionally, the interface could improve."
What is our primary use case?
What is most valuable?
JD Edwards EnterpriseOne's most valuable feature is its one consolidated platform that runs all the different aspects of companies.
What needs improvement?
JD Edwards EnterpriseOne is more of a legacy solution because most of the competitors are or have moved to the cloud. It would be beneficial if there was a cloud version available. Additionally, the interface could improve.
For how long have I used the solution?
I have been using JD Edwards EnterpriseOne for approximately 20 years.
Buyer's Guide
JD Edwards EnterpriseOne
March 2025

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What do I think about the stability of the solution?
JD Edwards EnterpriseOne is stable.
What do I think about the scalability of the solution?
The scalability of JD Edwards EnterpriseOne is very good. You can have a lot of users using the solution, such as 20,000, and run multiple companies and languages.
How was the initial setup?
The initial setup of JD Edwards EnterpriseOne is highly complex.
What about the implementation team?
We use remote services for the support of JD Edwards EnterpriseOne.
What's my experience with pricing, setup cost, and licensing?
The maintenance of JD Edwards EnterpriseOne is expensive and overall the solution is expensive. Most enterprise operation solution is expensive.
The cost of the solution depends on the size of the company, the number of users, and many other factors.
What other advice do I have?
I would advise others t choose a cloud base solution.
I rate JD Edwards EnterpriseOne a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Software Project Manager & Erp Consultant at Sun Global | Software Solutions
Reliable platform with robust technical and functional capabilities
Pros and Cons
- "JD Edwards is highly scalable and suitable for both small teams and large enterprises with hundreds of users."
- "Localization features are critical for all regions. Improving these features in various countries and markets is essential to meet customer needs."
What is most valuable?
The product's most valuable features are its robust technical and functional capabilities, allowing me to provide comprehensive customer support.
What needs improvement?
Localization features are critical for all regions. Improving these features in various countries and markets is essential to meet customer needs.
For how long have I used the solution?
I have almost ten years of experience with JD Edwards, primarily as a technical consultant.
What do I think about the stability of the solution?
We find the platform to be stable and reliable for our clients.
What do I think about the scalability of the solution?
JD Edwards is highly scalable and suitable for both small teams and large enterprises with hundreds of users.
How are customer service and support?
We have worked with Oracle's technical support whenever we encounter issues that cannot be resolved internally. Their support is essential for our operations.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
JD Edwards is strong in EDI functionalities, while Infor LN is robust in manufacturing and cost accounting. Both products have extensive features and are widely used globally.
How was the initial setup?
The setup process is complex and requires a thorough analysis of the customer's operations. A detailed project plan and deep data analysis are essential for a successful implementation.
The deployment process involves creating a detailed project plan, analyzing current data, and involving key personnel from various departments. Depending on the company's size and data complexity, the timeframe can range from three months to over a year.
Around eight people are typically involved, including representatives from finance, distribution, procurement, manufacturing, and the consulting team. The exact number depends on the company's size and the project's complexity.
Maintenance is crucial and involves continuous processes like backup, recovery, and master data cleaning. It is not a one-time task but an ongoing effort.
What's my experience with pricing, setup cost, and licensing?
The cost depends on the number of users and the modules required. For example, a full module license for 50 users is approximately $200,000, not including project and consultation costs.
What other advice do I have?
Financial management in JD Edwards involves various aspects, such as general ledger, accounts payable, and accounts receivable. Localization of finance modules is essential, and I have experience developing features like Turkish financial optimization.
It offers multiple interface options, including Windows, web, and mobile. The functionality and features of these interfaces are extensive, and I support improving user experience.
It has robust reporting and analytics tools that allow technical consultants and users to develop custom reports and forms, it is a strong tool that is very useful for our clients.
Mobile application support is crucial, especially as customers increasingly use mobile devices. It significantly enhances operational efficiency.
I highly recommend JD Edwards as it is a robust and reliable ERP solution. I rate it an eight.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Jun 27, 2024
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JD Edwards EnterpriseOne
March 2025

Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,388 professionals have used our research since 2012.
Senior Business Analyst at a computer software company with 501-1,000 employees
Highly customizable and competitively priced, but forms customization should be easier
Pros and Cons
- "Its user interface and ease of navigation are valuable."
- "Forms customization should be easier. Currently, it has to go through the development life cycle."
What is our primary use case?
We're using it in the manufacturing space, and we're using it in the public sector. So, it's a multifaceted system.
What is most valuable?
Its user interface and ease of navigation are valuable. The functionality and enhancement capabilities in terms of development, browsing tables, et cetera are also valuable.
What needs improvement?
I would like to have the ability to easily customize forms. Forms customization should be easier. Currently, it has to go through the development life cycle.
In terms of additional features, they have already added so many features to this product.
For how long have I used the solution?
I have been using this solution for 10 years.
What do I think about the stability of the solution?
It's very stable. I would rate it a nine out of ten in terms of stability.
What do I think about the scalability of the solution?
It's scalable. I would rate it an eight out of ten in terms of scalability.
How are customer service and support?
They're very knowledgeable. I would rate them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I've worked on NetSuite, and I've worked on Oracle E-Business. This product is way ahead of its time in terms of features. It's just that it's a mid-tier product that's not recognized a lot. As compared to NetSuite and Oracle E-Business, JD Edwards EnterpriseOne is highly customizable, especially in a manufacturing environment.
How was the initial setup?
I find it very easy, but I've been working with it for the last 10 years. I've been working with NetSuite for the last two years, and I've worked with Oracle E-Business for at least one year or two years. In terms of setup, I find JD Edwards very flexible.
I would rate it an eight out of ten in terms of the setup. It's difficult to set up, but once you know the software, you can go through it.
What's my experience with pricing, setup cost, and licensing?
It's very competitively priced. The only problem now is that most of the industry is moving towards software as a service or a subscription model, whereas JD Edwards has a capital expenditure. You would spend on the licenses once off. You can either host it on-premise or in the cloud, but there is a licensing fee once a year.
What other advice do I have?
Overall, I would rate it a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner / Reseller / Integrator
Consultant at Capgemini
Low-code, convenient to use, and seamless when adding applications
Pros and Cons
- "It is very straightforward to deploy and set up."
- "I haven't come across any downsides just yet."
What is most valuable?
The features are very convenient to use.
Whenever there are custom applications to be added, it's very seamless.
It is very straightforward to deploy and set up.
It's low-code.
Everything is working well for the client so far.
What needs improvement?
I haven't come across any downsides just yet.
For how long have I used the solution?
I've used the solution for five years.
We recently deployed the solution to a new client a few months ago.
What do I think about the stability of the solution?
Maybe after some time, I can confirm the stability. However, right now, we've only just deployed it. From the client side, once we receive comments, we'll have a better idea. I haven't heard anything negative just yet.
What do I think about the scalability of the solution?
I was told that the solution can scale well. In terms of how well that has been received, I can't comment. I haven't heard of any scaling happening just yet.
How are customer service and support?
Technical support has been good so far. We have not had any complaints.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution is not complex or difficult. It's very straightforward, very simple.
We have six or seven people on board that are able to implement and maintain the solution.
Since the client was so aggressive on time, it was done in three to four months of time.
What about the implementation team?
We have an in-house team. The implementation was done by our team members.
What was our ROI?
I don't have any data surrounding the ROI capabilities.
What other advice do I have?
We are partners.
I'd recommend the solution to other users.
I'd rate the solution a nine out of ten. It's a great low-code solution that has been well received by the client so far.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Director at LTI - Larsen & Toubro Infotech
Flexible, plenty of modules, and highly configurable
Pros and Cons
- "The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows."
- "Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them."
What is our primary use case?
Our parent company is heavily into engineering, manufacturing, and life sciences. Most of our customers using JD Edwards EnterpriseOne is a mixture of manufacturing and life sciences. They are heavy on most of the modules, such as sales, distribution, manufacturing, and finance.
This solution can be deployed on the cloud or on-premise.
What is most valuable?
The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows.
What needs improvement?
Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them.
For how long have I used the solution?
I have been using JD Edwards EnterpriseOne for approximately 20 years.
What do I think about the stability of the solution?
The stability of JD Edwards EnterpriseOne on-premise could have some latency at times, but not always. When it comes to bulk data it might be a problem from the customer side when they don't have adequate provision for RAM or hardware.
The latency could be 5 to 10 percent of customers who are large companies, and data volume is a lot, that's the only issue that I have seen. JD Edwards EnterpriseOne has improved because of the additional tools for reporting, when we're reporting, the issue has been resolved. Otherwise, typical the PDF where we used to do a lot of customization for reports is now very good.
How are customer service and support?
The support from Oracle is quite good. In the last two or three years, the entire focus from Oracle is towards the cloud. Though a good level of support is available, they are more focused on the cloud, while a little bit less attention to all the other solutions, such as on-premise applications. For example, EBS or JD Edwards EnterpriseOne. Since it was an acquired solution from Oracle, some distance or gap has been formed.
How was the initial setup?
JD Edwards EnterpriseOne's initial setup is very easy. We have created some migration tools for master and transactional data in an automated way.
What's my experience with pricing, setup cost, and licensing?
JD Edwards EnterpriseOne has a lot of value for the money. The implementation cost and license cost are quite reasonable compared to other solutions, such as Oracle EBS or SAP.
What other advice do I have?
My advice to others is they should know the way the world has changed post-pandemic. They should think about cloud solutions so they aren't dependent on hosting it on their premise. Somebody has to be in person available to support this solution.
I rate JD Edwards EnterpriseOne a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business solution Manager at NFPC
A stable solution that can be used for manufacturing, finance, and procurement
Pros and Cons
- "JD Edwards EnterpriseOne is perfect for our reporting for the management, workflow, and procurement workflow."
- "The way of creating daily reports could be made a little bit easier."
What is our primary use case?
We use JD Edwards EnterpriseOne for manufacturing, finance, and procurement.
What is most valuable?
JD Edwards EnterpriseOne is perfect for our reporting for the management, workflow, and procurement workflow.
What needs improvement?
The way of creating daily reports could be made a little bit easier.
For how long have I used the solution?
I have been using JD Edwards EnterpriseOne for 19 years.
What do I think about the stability of the solution?
JD Edwards EnterpriseOne is a stable solution.
What do I think about the scalability of the solution?
JD Edwards EnterpriseOne is a scalable solution. More than 100 users are using the solution in our organization.
How was the initial setup?
Compared to other ERPs, JD Edwards EnterpriseOne's initial setup is more easy and straightforward.
What about the implementation team?
The solution's setup takes one or two weeks.
What was our ROI?
We have seen a return on investment with JD Edwards EnterpriseOne.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing depends on the deal and the number of users.
Which other solutions did I evaluate?
Before choosing JD Edwards EnterpriseOne, we evaluated SAP.
What other advice do I have?
I am using the latest version of JD Edwards EnterpriseOne. The solution can be deployed both on-premises and on-cloud, but we currently update it from on-premise to cloud.
I would recommend JD Edwards EnterpriseOne to other users. Users should have the right persons and the right team. The solution will not be good for users without a good team, proper key users, and proper process documentation.
Overall, I rate JD Edwards EnterpriseOne ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager at SQORUS
A stable product with good technical support that can be deployed easily
Pros and Cons
- "The product has been stable so far."
- "The only issue with the solution that it yet to consider improvements in its price."
What is most valuable?
Feature-wise, it is a good product. I have implemented the solution in a big company. It is one of my projects where I implemented JD Edwards EnterpriseOne.
What needs improvement?
In terms of weaknesses, I can say that the product has no problems since it can be easily deployed.
Instead of considering adding additional things to the overall app, it is good to add a financial path and general ledger since that is what is mostly used here.
The only issue with the solution that it yet to consider improvements in its price.
For how long have I used the solution?
I have experience with JD Edwards EnterpriseOne. I have twenty years of experience with the solution. I am involved in a lot of big projects, including the small ones. I am a technical consultant. My company has a partnership with JD Edwards EnterpriseOne.
What do I think about the stability of the solution?
The product has been stable so far.
How are customer service and support?
I am satisfied with the technical support by JD Edwards EnterpriseOne.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, we have a lot of problems because companies here don't have enough resources to acquire the product. So we need to evaluate the price according to our demographic.
The license cost is around 1,00,000 euros.
We do have to pay additionally for maintenance.
What other advice do I have?
I rate the overall product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
A valuable interface with good customization, but it could include a built-in data warehouse
Pros and Cons
- "We find the ease of use, customization, and user interface valuable."
- "The licensing is expensive compared to other solutions on the market."
What is our primary use case?
Our primary use case for the solution is for finance, such as payroll, sales and production but not full-fledged manufacturing because we have an in-house system developed for that. We deploy the solution on-premises.
What is most valuable?
We find the ease of use, customization, and user interface valuable.
What needs improvement?
The solution can be improved by including a built-in data warehouse and BI functionalities. So the end user could report by themselves, depending on the IT. Currently, the solution has many good features, but the issue is that people need to be very well-trained and have the right resources to do any work. For example, if you want to make a new system out of it for your business, you need to have a specialist and an architect available. In addition, some specialized resources are required for each module, which is sometimes difficult.
For how long have I used the solution?
We have been using the solution for approximately nine years and are currently using the latest version.
What do I think about the stability of the solution?
The solution is stable. I rate it a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable and easy to integrate with others. It can extend to many things, including interfacing with other applications and API-based interfacing through databases. Approximately 150 people, from operators to the CEO, are currently utilizing the solution across different countries, including Bahrain, Singapore, U.S. and Australia. I rate the scalability an eight out of ten.
How are customer service and support?
When we have issues, we usually contact our in-house team first, and if we need further support, we reach out to Oracle support, but we have not directly used support from JD Edwards Enterprise One. I rate Oracle support a five out of ten because the technical, licensing, and sales teams do not communicate with each other and provide varying information depending on the agents we speak to.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We used an internal system on the IBM platform before moving to JD Edwards Enterprise One 25 years ago. JD Edward Enterprise One has a lot of functionalities, but they are costly. So we have developed in-house systems to take care of them. For example, we have our time and attendance systems outside JD Edward Enterprise One. We also have our procurement, which liaises with our suppliers and vendors outside JD Edward Enterprise One because we cannot afford to manage everything from JD Edward Enterprise One. The fundamental functionalities are on the solution, but for any extra features and self-service workflow, we handle it outside of JD Edward Enterprise One.
How was the initial setup?
The initial setup without a lot of customization is straightforward. I rate it an eight out of ten. However, suppose there are many customizations, and you want to tweak the system to meet your particular function, depending on the complexity. In that case, it may be complex, but it is straightforward with minimal customization and more towards parameterization and customization.
The period for the initial setup could take up to a year or more, depending on the complexity and availability of resources. If you're starting from scratch and don't have a JD Edwards Enterprise One solution and want to implement it in the organization, configure it and set up the system to be functional.
What about the implementation team?
We implemented it in-house because our team has been there for many years and knows the whole system and the business. So they are like internal consultants. They are process experts and JD Edwards Enterprise One experts, and they are the IT guys. A minimum of two people are required for maintenance.
What's my experience with pricing, setup cost, and licensing?
The licensing is expensive compared to other solutions on the market, and getting the resources in Bahrain is not easy because very few of us use JD Edwards Enterprise One. I rate the pricing an eight out of ten, with one being the least expensive and ten being the most expensive.
What other advice do I have?
I rate the solution a seven out of ten. The solution is good but can be improved by including a built-in data warehouse and BI functionalities. I do not recommend the solution for users in Bahrain or Gulf because limited resources are available. However, if they can support it, then I recommend it. However, I recommend it to users in the U.S. or other countries with enough resources to support it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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