JD Edwards EnterpriseOne Reviews

Our primary use case for the solution is for finance, such as payroll, sales and production but not full-fledged manufacturing because we have an in-house system developed for that. We deploy the solution on-premises.

We find the ease of use, customization, and user interface valuable.

The solution can be improved by including a built-in data warehouse and BI functionalities. So the end user could report by themselves, depending on the IT. Currently, the solution has many good features, but the issue is that people need to be very well-trained and have the right resources to do any work. For example, if you want to make a new system out of it for your business, you need to have a specialist and an architect available. In addition, some specialized resources are required for each module, which is sometimes difficult.

We have been using the solution for approximately nine years and are currently using the latest version.

The solution is stable. I rate it a nine out of ten.

The solution is scalable and easy to integrate with others. It can extend to many things, including interfacing with other applications and API-based interfacing through databases. Approximately 150 people, from operators to the CEO, are currently utilizing the solution across different countries, including Bahrain, Singapore, U.S. and Australia. I rate the scalability an eight out of ten.

When we have issues, we usually contact our in-house team first, and if we need further support, we reach out to Oracle support, but we have not directly used support from JD Edwards Enterprise One. I rate Oracle support a five out of ten because the technical, licensing, and sales teams do not communicate with each other and provide varying information depending on the agents we speak to.

Neutral

We used an internal system on the IBM platform before moving to JD Edwards Enterprise One 25 years ago. JD Edward Enterprise One has a lot of functionalities, but they are costly. So we have developed in-house systems to take care of them. For example, we have our time and attendance systems outside JD Edward Enterprise One. We also have our procurement, which liaises with our suppliers and vendors outside JD Edward Enterprise One because we cannot afford to manage everything from JD Edward Enterprise One. The fundamental functionalities are on the solution, but for any extra features and self-service workflow, we handle it outside of JD Edward Enterprise One.

The initial setup without a lot of customization is straightforward. I rate it an eight out of ten. However, suppose there are many customizations, and you want to tweak the system to meet your particular function, depending on the complexity. In that case, it may be complex, but it is straightforward with minimal customization and more towards parameterization and customization.

The period for the initial setup could take up to a year or more, depending on the complexity and availability of resources. If you're starting from scratch and don't have a JD Edwards Enterprise One solution and want to implement it in the organization, configure it and set up the system to be functional.

We implemented it in-house because our team has been there for many years and knows the whole system and the business. So they are like internal consultants. They are process experts and JD Edwards Enterprise One experts, and they are the IT guys. A minimum of two people are required for maintenance.

The licensing is expensive compared to other solutions on the market, and getting the resources in Bahrain is not easy because very few of us use JD Edwards Enterprise One. I rate the pricing an eight out of ten, with one being the least expensive and ten being the most expensive.

I rate the solution a seven out of ten. The solution is good but can be improved by including a built-in data warehouse and BI functionalities. I do not recommend the solution for users in Bahrain or Gulf because limited resources are available. However, if they can support it, then I recommend it. However, I recommend it to users in the U.S. or other countries with enough resources to support it.

We create use cases for clients after completing deployment, development, and unit testing; the end users are given access to the solution for testing before the final handover. We typically prepare these use cases in Word or Excel format.

I have experience with various modules in JD Edwards EnterpriseOne, including finance, sales order management, procurement, manufacturing, and transportation. I'm familiar with the master tables for each module and have even developed a custom transformation model for a client. This involved creating functional specifications and building the model from scratch to meet their business needs.

Regarding supply chain management, it dramatically enhances distribution operations by streamlining processes from procurement to sales order completion. It includes understanding the entire cycle, such as entering sales orders, submitting them for end processes like shipment confirmation and invoicing, and closing orders after sales updates. Similarly, in procurement, the critical step of voucher matching ensures transaction accuracy and efficiency.

The financial management features are convenient and helpful in JD Edwards EnterpriseOne.

Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems. It required careful consideration of interface options for integration with external systems. We decided to use Orchestration, an advanced tool in JD Edwards, to overcome these challenges and ensure smooth connectivity with external systems. Challenges like these are part of the implementation process but can be effectively managed with the right tools and approach. Another area that needs enhancement is the pricing structure, making it more competitive. Additionally, focusing on more automation features would be beneficial. JD Edwards is already great for integration projects, but further improvements in these areas would make it even more appealing to clients starting ERP projects from scratch.

I have thirteen years of experience with JD Edwards EnterpriseOne. 

It's very stable and flexible across different modules like finance, document management, order management, transportation, inventory, and manufacturing.

It is a scalable solution. I would rate the product an eight out of ten.

After the development and testing phase, we move the project status to a specific phase for deployment, such as "work in progress" or another designated status based on project setup. Then, a deployment consultant takes over to handle the deployment process.

Overall, I would rate the solution a seven out of ten. 

JD Edwards EnterpriseOne is generally used to run most business operations and at a very high level. Those business operations would include a financial module, distribution, and HR. There are many other modules available to fit enterprises' needs.

JD Edwards EnterpriseOne's most valuable feature is its one consolidated platform that runs all the different aspects of companies.

JD Edwards EnterpriseOne is more of a legacy solution because most of the competitors are or have moved to the cloud. It would be beneficial if there was a cloud version available. Additionally, the interface could improve.

I have been using JD Edwards EnterpriseOne for approximately 20 years.

JD Edwards EnterpriseOne is stable.

The scalability of JD Edwards EnterpriseOne is very good. You can have a lot of users using the solution, such as 20,000, and run multiple companies and languages.

The initial setup of JD Edwards EnterpriseOne is highly complex.

We use remote services for the support of JD Edwards EnterpriseOne.

The maintenance of JD Edwards EnterpriseOne is expensive and overall the solution is expensive. Most enterprise operation solution is expensive.

The cost of the solution depends on the size of the company, the number of users, and many other factors.

I would advise others t choose a cloud base solution.

I rate JD Edwards EnterpriseOne a six out of ten.

The product's most valuable features are its robust technical and functional capabilities, allowing me to provide comprehensive customer support.

Localization features are critical for all regions. Improving these features in various countries and markets is essential to meet customer needs.

I have almost ten years of experience with JD Edwards, primarily as a technical consultant.

We find the platform to be stable and reliable for our clients.

JD Edwards is highly scalable and suitable for both small teams and large enterprises with hundreds of users.

We have worked with Oracle's technical support whenever we encounter issues that cannot be resolved internally. Their support is essential for our operations.

Positive

JD Edwards is strong in EDI functionalities, while Infor LN is robust in manufacturing and cost accounting. Both products have extensive features and are widely used globally.

The setup process is complex and requires a thorough analysis of the customer's operations. A detailed project plan and deep data analysis are essential for a successful implementation.

The deployment process involves creating a detailed project plan, analyzing current data, and involving key personnel from various departments. Depending on the company's size and data complexity, the timeframe can range from three months to over a year.

Around eight people are typically involved, including representatives from finance, distribution, procurement, manufacturing, and the consulting team. The exact number depends on the company's size and the project's complexity.

Maintenance is crucial and involves continuous processes like backup, recovery, and master data cleaning. It is not a one-time task but an ongoing effort.

The cost depends on the number of users and the modules required. For example, a full module license for 50 users is approximately $200,000, not including project and consultation costs.

Financial management in JD Edwards involves various aspects, such as general ledger, accounts payable, and accounts receivable. Localization of finance modules is essential, and I have experience developing features like Turkish financial optimization.

It offers multiple interface options, including Windows, web, and mobile. The functionality and features of these interfaces are extensive, and I support improving user experience.

It has robust reporting and analytics tools that allow technical consultants and users to develop custom reports and forms, it is a strong tool that is very useful for our clients.

Mobile application support is crucial, especially as customers increasingly use mobile devices. It significantly enhances operational efficiency.

I highly recommend JD Edwards as it is a robust and reliable ERP solution. I rate it an eight.

We're using it in the manufacturing space, and we're using it in the public sector. So, it's a multifaceted system.

Its user interface and ease of navigation are valuable. The functionality and enhancement capabilities in terms of development, browsing tables, et cetera are also valuable.

I would like to have the ability to easily customize forms. Forms customization should be easier. Currently, it has to go through the development life cycle.

In terms of additional features, they have already added so many features to this product. 

I have been using this solution for 10 years.

It's very stable. I would rate it a nine out of ten in terms of stability.

It's scalable. I would rate it an eight out of ten in terms of scalability.

They're very knowledgeable. I would rate them a nine out of ten.

Positive

I've worked on NetSuite, and I've worked on Oracle E-Business. This product is way ahead of its time in terms of features. It's just that it's a mid-tier product that's not recognized a lot. As compared to NetSuite and Oracle E-Business, JD Edwards EnterpriseOne is highly customizable, especially in a manufacturing environment.

I find it very easy, but I've been working with it for the last 10 years. I've been working with NetSuite for the last two years, and I've worked with Oracle E-Business for at least one year or two years. In terms of setup, I find JD Edwards very flexible.

I would rate it an eight out of ten in terms of the setup. It's difficult to set up, but once you know the software, you can go through it.

It's very competitively priced. The only problem now is that most of the industry is moving towards software as a service or a subscription model, whereas JD Edwards has a capital expenditure. You would spend on the licenses once off. You can either host it on-premise or in the cloud, but there is a licensing fee once a year. 

Overall, I would rate it a seven out of ten.

The features are very convenient to use. 

Whenever there are custom applications to be added, it's very seamless.

It is very straightforward to deploy and set up. 

It's low-code. 

Everything is working well for the client so far. 

I haven't come across any downsides just yet.

I've used the solution for five years. 

We recently deployed the solution to a new client a few months ago.

Maybe after some time, I can confirm the stability. However, right now, we've only just deployed it. From the client side, once we receive comments, we'll have a better idea. I haven't heard anything negative just yet.

I was told that the solution can scale well. In terms of how well that has been received, I can't comment. I haven't heard of any scaling happening just yet.

Technical support has been good so far. We have not had any complaints. 

Positive

The solution is not complex or difficult. It's very straightforward, very simple. 

We have six or seven people on board that are able to implement and maintain the solution. 

Since the client was so aggressive on time, it was done in three to four months of time.

We have an in-house team. The implementation was done by our team members.

I don't have any data surrounding the ROI capabilities. 

We are partners. 

I'd recommend the solution to other users. 

I'd rate the solution a nine out of ten. It's a great low-code solution that has been well received by the client so far. 

Our parent company is heavily into engineering, manufacturing, and life sciences. Most of our customers using JD Edwards EnterpriseOne is a mixture of manufacturing and life sciences. They are heavy on most of the modules, such as sales, distribution, manufacturing, and finance.

This solution can be deployed on the cloud or on-premise.

The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows.

Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them. 

I have been using JD Edwards EnterpriseOne for approximately 20 years.

The stability of JD Edwards EnterpriseOne on-premise could have some latency at times, but not always. When it comes to bulk data it might be a problem from the customer side when they don't have adequate provision for RAM or hardware.

The latency could be 5 to 10 percent of customers who are large companies, and data volume is a lot, that's the only issue that I have seen. JD Edwards EnterpriseOne has improved because of the additional tools for reporting, when we're reporting, the issue has been resolved. Otherwise, typical the PDF where we used to do a lot of customization for reports is now very good.

The support from Oracle is quite good. In the last two or three years, the entire focus from Oracle is towards the cloud. Though a good level of support is available, they are more focused on the cloud, while a little bit less attention to all the other solutions, such as on-premise applications. For example, EBS or JD Edwards EnterpriseOne. Since it was an acquired solution from Oracle, some distance or gap has been formed.

JD Edwards EnterpriseOne's initial setup is very easy. We have created some migration tools for master and transactional data in an automated way.

JD Edwards EnterpriseOne has a lot of value for the money. The implementation cost and license cost are quite reasonable compared to other solutions, such as Oracle EBS or SAP.

My advice to others is they should know the way the world has changed post-pandemic. They should think about cloud solutions so they aren't dependent on hosting it on their premise. Somebody has to be in person available to support this solution.

I rate JD Edwards EnterpriseOne a nine out of ten.

It is a good product for managing the business. We can manage supply chain and distribution, manufacturing, finance, etc.

I'm a consultant. I work for different clients, and I have worked on different versions, such as XP, 8.12, 9.1, and 9.2.

The good thing about it is that it is very customizable. We can modify it the way we want.

With the new versions, it has become very user-friendly. We have integration with mobiles, and we have cloud-based solutions. There are a lot of things that can be done by front-end users without technical knowledge. They can create reports without having to do any coding, and it's very good now.

If they can research and make the installation part easier or more user-friendly, it would be nice.

I have been using this solution for about 10 years. 

It is very stable.

It is very scalable. The client I'm currently working with has about a thousand users, but I've worked with other clients with a lot more users, such as about 5,000 or so, across different geographies.

There is currently no plan to increase its usage.

It is pretty good, but when we contact Oracle support, we have to first do our homework. They need several things before they look into any issues. 

Oracle provides support for standard things. They support the standard or vanilla product. If we have a lot of customizations, it gets tricky. We are responsible for the things we change, and they are mostly responsible for the standard part. So, the more customizations we have, the trickier it gets.

I used a product from Oracle as a CRM tool, but I haven't used any other ERP. I've only been using JD Edwards.

It is not very straightforward. You need a very technical person to do that or assist you. The installation is okay, but when you're implementing, you have to do adjustments to make it work for your business. So, it does require a little bit of technical expertise. You might need help from Oracle as well. 

The installation takes a few days, but the implementation can take a few months.

In terms of maintenance, in the current team that I'm working with, there are about 25 to 30 people for IT support for 1,000 users.

I find it really good. I have limited exposure to the product, and from my point of view, it is very customizable. It is very good because we can modify the way we want. It is stable as long as we are following Oracle guidelines.

I would definitely recommend it to others. I love it. With the new versions, it has become very good. 

I would rate it a nine out of 10.