- Easy maintenance
- Fast development
- Very complete modules
- Multi-platform
- Multi-languages
- Multi-currency
- Completely configurable
- Integration with mobile applications
- Web services
- and more.
Application Analyst at a manufacturing company
Provides easy maintenance, fast development times, and complete modules. It supports multiple OSs.
What is most valuable?
How has it helped my organization?
File management is easy to obtain. We do not need to spend user time to sort the information.
Gives us better work-floor management and easy integration with scanners, dispatch, etc.
EnterpriseOne has been the product that allows us to focus on our products and not on our ERP, and this means a lot.
What needs improvement?
Project management and CRM. Oracle has another solution for these areas. These functional areas of ERP are not on top of the market. You will need to purchase a specific solution.
For how long have I used the solution?
I have used EnterpriseOne for eight years.
Buyer's Guide
JD Edwards EnterpriseOne
November 2024
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816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
I did not encounter any issues with stability when the system is updated by people who do understand the road-map and the product. With EnterpriseOne, you need to have good developers to keep up the performance of the system. All companies need adjustments and developments, but they must be performed taking as a reference 'the future' of the products, retrofits, updates, etc. Then you can be updated every two years and not getting stacked into a version.
What do I think about the scalability of the solution?
We have not really had any scalability issues.
How are customer service and support?
Oracle has improved a lot. This was a pending subject I when I raised my first service request to Oracle and it took months to get an answer. Nowadays, I am getting a web conference, call, or an email after sending my request. My last issue was solved within two weeks (a tricky one). This is an 4/5 to me.
Which solution did I use previously and why did I switch?
To be a great competitor, you need to be surrounded by the best employees, best products, best service and best technology and, from my point of view, Oracle is doing this very well.
How was the initial setup?
EnterpriseOne can be multi-platform. That means you can have two servers on Linux, one on Windows and the last one could be an AS400. This complexity cannot be provided for by another product. My initial setup was complex, but the architecture was very complex, too. After that, I have had multiple easy setups. The best way to achieve this is to choose only one OS for your servers; otherwise it could be a nightmare.
What's my experience with pricing, setup cost, and licensing?
This is a product for medium to large companies. It is not cheap, but it is not expensive. You must be able to analyze the price of maintenance, consultancy, times to develop a solution, etc. The first invoice is not the most important. This is a long time relationship (Company+ERP).
Which other solutions did I evaluate?
- Navision
- SAP
- OpenBravo
What other advice do I have?
Ask for demo's, because maybe my vision is not your vision. The best way to know the product is to ask for small demo's.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Application Manager at a consultancy with 51-200 employees
Helps to provide technical and functional flexibility across the Enterprise. I would summarize improvements needed by saying it needs increased control.
What is most valuable?
I find the following features to be most valuable:
- Technical and functional flexibility.
- Ability to change when the client needs to grow.
How has it helped my organization?
The improvements, I could summarize in one word: Increased control. This is true for the following areas
- Inventory
- Costs
- Finance
- Plant Maintenance
- Fixed assets
- Legal documents
In addition, its flexibility has enabled us to change its original configuration to better our business.
What needs improvement?
I would like to see the following:
- Improvement to the procedure for installing and updating the JD Edwards application.
- Classification of documents of installation of ESUs, by:
- Those with special instructions.
- Creation of tables.
- Special instructions for "Locations".
For how long have I used the solution?
I have used it for 22 years.
What do I think about the stability of the solution?
There were stability issues, and part of the job, is to offer a stable platform. We followed the following process stages:
- Evaluated.
- Tested.
- Scaled to Oracle, when required.
- Evaluated options.
- Implement in production.
What do I think about the scalability of the solution?
There are always scalability issues. But, as a JD Edwards technician, I support the hardware sales, and I am responsible for performing Dimensioning (or "Platform Sizing") platform.
How are customer service and technical support?
Technical support are A1; the best.
Which solution did I use previously and why did I switch?
I am a specialist and use an appropriate solution according to the needs of the business.
How was the initial setup?
Setup can be complex. I have worked with complicated products such as JD Edwards, considering their variety of options to configure and variety of providers involved. The secret is to have the proper documentation and support from the manufacturer and of course, constancy.
What's my experience with pricing, setup cost, and licensing?
This product is like every other application, in this business area. So, in each instance, the important thing is to do the following:
- Determine the scope of the need.
- Functionality of the application.
- What the application offers to grow?
- How can I adjust its price per budget.
For example, limiting the ability to grow the application with the business, will lead to implementing a new application in the future. (This will cost more).
Which other solutions did I evaluate?
I have evaluated many other products, which offer the same functionality but they really had a high (price / benefit) relationship.
What other advice do I have?
This application is multi-platform so select the one where your systems personnel, has more experience.
You must commit, to all departments of the company in the implementation.
It should be placed in the same area for all the consultants and their staff.
Remember, this is a project that requires:
- Document Reach.
- Commit resources.
- Follow-up of commitments.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
JD Edwards EnterpriseOne
November 2024
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Lead Developer at a tech services company with 51-200 employees
We use it for warehouse automation for a logistic company.
How has it helped my organization?
It carries out warehouse automation for a logistic company.
What needs improvement?
The application is growing and should include a lot of improvements over a short period of time.
For how long have I used the solution?
I have used this solution for around 15 years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
We did not have any scalability issues.
How is customer service and technical support?
The technical support level is quite good.
How was the initial setup?
This product is an ERP tool. The level of complexity depends on a lot of variables. Generally, it is straightforward.
What's my experience with pricing, setup cost, and licensing?
This product is for medium/large companies, i.e., those with sales of more than €20 million.
What other advice do I have?
Find a good IT company to implement it. A project could fail if you don't have the correct partner.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are Oracle partners.
Help Desk Technician at a government with 1,001-5,000 employees
Improved dashboard, financial benefits, and reliable
Pros and Cons
- "I have found the solutions best features to be financial procurement, inventory, and manufacturing."
- "The flexibility of workflows and multi-industry implementation support should be improved."
What is our primary use case?
We use the solution in trade, construction, financial, and manufacturing. It has the capability of operating in all sectors.
How has it helped my organization?
The solution has provided our company with very strong procurement and supply chain abilities. Our clients are very happy.
What is most valuable?
I have found the solutions best features to be financial procurement, inventory, and manufacturing. Additionally, the dashboard has improved over the years and it is good.
What needs improvement?
The flexibility of workflows and multi-industry implementation support should be improved.
In the next release, there should be more planning features.
For how long have I used the solution?
I have been using this solution for 14 years.
What do I think about the stability of the solution?
I have found the solution to be reliable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
The support has been excellent, we have never had a problem with it.
How was the initial setup?
The installation is one of the best, it is very easy to install.
What was our ROI?
We have benefited financially from the usage of this solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is not cheap. However, it is priced average amongst competitors.
What other advice do I have?
In terms of financial and distribution, this solution is one of the best. I would recommend this solution to others if they have the money.
I rate JD Edwards EnterpriseOne an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager - Information Systems
The robust supply chain model reduces the need for customization. The report development tools need more GUI interfaces.
What is most valuable?
Robust supply chain model: This greatly reduces the need for customization via code changes.
How has it helped my organization?
It incorporates industry specific standards thereby inculcating a process oriented work culture.
What needs improvement?
The report development tools needs more GUI interfaces and it needs to be more user centric. There is another view reporting tool that works on these guidelines.
For how long have I used the solution?
I have been using EnterpriseOne for 18 years.
What do I think about the stability of the solution?
We have not had much issue with stability.
What do I think about the scalability of the solution?
We have not had any scalability issues.
How are customer service and technical support?
I rate technical support 4/5.
Which solution did I use previously and why did I switch?
We were using something else. We switched to meet business demands.
What's my experience with pricing, setup cost, and licensing?
Licensing is a bit complex, especially after it was acquired by Oracle.
Which other solutions did I evaluate?
We looked at SAP.
What other advice do I have?
It’s a good and configurable product. Need to ensure that the business hires the right resources to implement it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant
Access and visibility of different business processes on a single UI
Pros and Cons
- "Access and visibility of different business processes on a single UI."
- "Needs better integration with IoT solutions."
What is our primary use case?
- Financial management
- Operations management
- Integration with distribution and retail software
How has it helped my organization?
- Cost management
- Sales reporting
- Accounting and manufacturing controls, with a low cost of management, within a very small IT team (less than six people).
What is most valuable?
- BI reporting and customization
- Easy configuration
- Access and visibility of different business processes on a single UI.
What needs improvement?
- Workflow management
- Integration with IoT solutions
- Ease of deployment over Microsoft products (aside from Oracle DBMS).
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Functional Consultant & Advisor at a construction company with 5,001-10,000 employees
Easy to set up, user friendly, and continuous functional and technology enhancements.
What is most valuable?
Easy to set up, user friendly, and continuous functional and technology enhancements.
How has it helped my organization?
Good example was locating, tracing, and tracking transactions and this wasn’t easy before having the ERP.
What needs improvement?
Customer / Supplier Relationship.
For how long have I used the solution?
20 years.
What do I think about the stability of the solution?
I would scale stability 8 out of 10.
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Good.
Which solution did I use previously and why did I switch?
No
How was the initial setup?
Straightforward in many ways, defining COA, master files, and setting up parameters.
What's my experience with pricing, setup cost, and licensing?
Customers should look for ERP solution that more or less satisfies their own business requirements.
Which other solutions did I evaluate?
Microsoft Dynamics.
What other advice do I have?
Customers should have well-defined business processes and workflows regardless of the ERP product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
JD Edwards EnterpriseOne Specialist at a non-tech company
Development tool that provides reporting and online data. The warehouse and logistic systems need improvement.
What is most valuable?
It is user friendly and an easy tool for development.
How has it helped my organization?
- Data integrity
- Fast reporting system
- Easy access through web explorer
- Reduces paperwork
- Online data
What needs improvement?
The warehouse and logistic systems need improvement.
For how long have I used the solution?
We have been using EnterpriseOne since 2007.
What do I think about the stability of the solution?
We had system corruption twice. This was fixed by installing the full package and then regenerating it.
What do I think about the scalability of the solution?
We encountered issues with scalability. This was mostly because of our old version, E8.11.
Which solution did I use previously and why did I switch?
Our company was using AS400 with OS400 with RPG programming. We switched to E8.11 due to limited technical support.
How was the initial setup?
The setup was very complex, since we are still using the AS400 platform with a DB2 database.
Which other solutions did I evaluate?
We evaluated SAP, but it was more expensive.
What other advice do I have?
I always advise people to implement the latest version, regardless of the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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