I like JD Edwards as I was in on the ground floor with it. I learned it from the bottom up, so I think it's easy to use. I know how to navigate around it and to find everything I need, as opposed to having to go outside the system and the way we've set it up in our company.
IT Analyst at a paper AND forest products with 501-1,000 employees
I know how to navigate around it and to find everything I need, as opposed to having to go outside the system.
What is most valuable?
What needs improvement?
If you're honest about it, users are never 100% happy. They always think, "oh, this was better than that," but it's hard to come up with one single thing or a couple of small things.
We've done customizations within JD Edwards that aren't part of the out-of-the-box solution. This is one area that could be improved -- the features that can be changed to fit your own organization.
For how long have I used the solution?
We went live with JD Edwards about nine years ago in March of 2007.
What was my experience with deployment of the solution?
I don't recall having any issues with deployment. As far as I can remember, it deployed without issues.
Buyer's Guide
JD Edwards EnterpriseOne
January 2025
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
What do I think about the stability of the solution?
As far as stability goes, there's been the occasional downtime, but not anything that we haven't been able to handle beyond our scheduled outages, and those usually run fairly consistently.
What do I think about the scalability of the solution?
About a year ago, we did an upgrade where we brought on two new facilities, so we had two existing plant locations and we upgraded our system and then brought them all online within a month. We added probably double the amount of users within a month and we didn't experience any system downtime as a result. As far as I know, they might have and not told us. I was still a user at that time. So, from my perspective, we've had no issues with scalability.
How are customer service and support?
I have not personally used technical support, but I haven't heard anything negative from the team that has.
Which solution did I use previously and why did I switch?
We were on an AS/400 system prior to this. Then the company that owned us at the time had to get off of that system and bring it on to a new system and they decided to go with JD Edwards.
How was the initial setup?
I don't know as I wasn't involved in the setup. I haven't heard that it was particularly complex.
What other advice do I have?
You have to consider all options, but you have to know your business well, that is, what you're processes are and how the software will best fit your business needs in the most straightforward way. If you're in a manufacturing facility and you only make five products, and you don't need a lot of customization because you're more specialized, it might be easier. I think that's a big thing to know, know your requirements and what you're looking for to make sure that the software will fit within your business requirements.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CIO at a energy/utilities company with 1,001-5,000 employees
Expedites flexible personalization and product scalability, although tech support needs enhancement
What is most valuable?
Maximizes the investment via industry focus, flexible personalization, configuration, product scalability, and mobile options.
How has it helped my organization?
Productivity, efficiency, automation and process simplification.
What needs improvement?
All areas across the company, providing a strong platform in order to improve and accelerate business processes.
For how long have I used the solution?
15 years.
What do I think about the stability of the solution?
Minor issues.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
In a few words, the support is good. The only concern is that they don’t have enough knowledge of AS400 and JDE EOne combination.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
The initial setup was mostly quiet.
What's my experience with pricing, setup cost, and licensing?
Some modules are expensive and there is an annual software maintenance cost as well.
Which other solutions did I evaluate?
No.
What other advice do I have?
It is really important to select the correct partner for implementing this kind of project.
In our case the decision was to split the project into three stages.
- Procure to Pay Process
- Order to Cash Process and finally
- Commercial Process.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
JD Edwards EnterpriseOne
January 2025
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
JD Edwards EnterpriseOne Specialist at a non-tech company
Development tool that provides reporting and online data. The warehouse and logistic systems need improvement.
What is most valuable?
It is user friendly and an easy tool for development.
How has it helped my organization?
- Data integrity
- Fast reporting system
- Easy access through web explorer
- Reduces paperwork
- Online data
What needs improvement?
The warehouse and logistic systems need improvement.
For how long have I used the solution?
We have been using EnterpriseOne since 2007.
What do I think about the stability of the solution?
We had system corruption twice. This was fixed by installing the full package and then regenerating it.
What do I think about the scalability of the solution?
We encountered issues with scalability. This was mostly because of our old version, E8.11.
Which solution did I use previously and why did I switch?
Our company was using AS400 with OS400 with RPG programming. We switched to E8.11 due to limited technical support.
How was the initial setup?
The setup was very complex, since we are still using the AS400 platform with a DB2 database.
Which other solutions did I evaluate?
We evaluated SAP, but it was more expensive.
What other advice do I have?
I always advise people to implement the latest version, regardless of the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager - JD Edwards at a tech services company with 51-200 employees
ERP system that provides warehouse management, advanced pricing, and sales order management.
What is most valuable?
- Warehouse management
- Advanced pricing
- Sales order management
- Inventory
- Procurement and subcontracting
- Bulk stock management
- Fulfillment management
- Advanced stock evaluation
- Environmental accounting and reporting
How has it helped my organization?
Order processing time has been reduced by 30% (KPI metric). There are many such instances that were shared by various clients in my consulting career.
What needs improvement?
I would like to see improvements in:
- Change in grade & potency on volume control (BOM) while issuing a work order
- Work order approval process
- Transportation module rate schedule flexibility
- PO receipt reversal using the EDI process
- Purchase order approval process
- Landed cost rule hierarchy definition
- Account codes that can have legacy description for reporting
- Sourcing processes with more flexibility and direct relationships with the purchase cycle
- Self-requisition process approval setup to be made available for the purchase cycle
For how long have I used the solution?
My experience in JD Edwards has been for about 17 years. I worked with almost all the versions of JD Edwards: WorldSoft, OneWorld XE, and EnterpriseOne.
What do I think about the stability of the solution?
We had stability issues, but Oracle support resolved them.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
Which solution did I use previously and why did I switch?
As a consultant, I have been involved with many successful JD Edwards implementations. The changes were for the better.
How was the initial setup?
The setup was complex for the most part. In a few cases, it was simple.
What was our ROI?
The ROI is good.
Which other solutions did I evaluate?
In pre-sales, we used to appraise our clients on the strengths and weaknesses of the product.
What other advice do I have?
It’s a good ERP system that gives users ease-of-use, the flexibility to integrate with other systems, and the ability to meet most of the KPIs.
Disclosure: My company has a business relationship with this vendor other than being a customer: We have business relationship with Oracle and SAP.
Application Manager at a consultancy with 51-200 employees
Helps to provide technical and functional flexibility across the Enterprise. I would summarize improvements needed by saying it needs increased control.
What is most valuable?
I find the following features to be most valuable:
- Technical and functional flexibility.
- Ability to change when the client needs to grow.
How has it helped my organization?
The improvements, I could summarize in one word: Increased control. This is true for the following areas
- Inventory
- Costs
- Finance
- Plant Maintenance
- Fixed assets
- Legal documents
In addition, its flexibility has enabled us to change its original configuration to better our business.
What needs improvement?
I would like to see the following:
- Improvement to the procedure for installing and updating the JD Edwards application.
- Classification of documents of installation of ESUs, by:
- Those with special instructions.
- Creation of tables.
- Special instructions for "Locations".
For how long have I used the solution?
I have used it for 22 years.
What do I think about the stability of the solution?
There were stability issues, and part of the job, is to offer a stable platform. We followed the following process stages:
- Evaluated.
- Tested.
- Scaled to Oracle, when required.
- Evaluated options.
- Implement in production.
What do I think about the scalability of the solution?
There are always scalability issues. But, as a JD Edwards technician, I support the hardware sales, and I am responsible for performing Dimensioning (or "Platform Sizing") platform.
How are customer service and technical support?
Technical support are A1; the best.
Which solution did I use previously and why did I switch?
I am a specialist and use an appropriate solution according to the needs of the business.
How was the initial setup?
Setup can be complex. I have worked with complicated products such as JD Edwards, considering their variety of options to configure and variety of providers involved. The secret is to have the proper documentation and support from the manufacturer and of course, constancy.
What's my experience with pricing, setup cost, and licensing?
This product is like every other application, in this business area. So, in each instance, the important thing is to do the following:
- Determine the scope of the need.
- Functionality of the application.
- What the application offers to grow?
- How can I adjust its price per budget.
For example, limiting the ability to grow the application with the business, will lead to implementing a new application in the future. (This will cost more).
Which other solutions did I evaluate?
I have evaluated many other products, which offer the same functionality but they really had a high (price / benefit) relationship.
What other advice do I have?
This application is multi-platform so select the one where your systems personnel, has more experience.
You must commit, to all departments of the company in the implementation.
It should be placed in the same area for all the consultants and their staff.
Remember, this is a project that requires:
- Document Reach.
- Commit resources.
- Follow-up of commitments.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Help Desk Technician at a government with 1,001-5,000 employees
Improved dashboard, financial benefits, and reliable
Pros and Cons
- "I have found the solutions best features to be financial procurement, inventory, and manufacturing."
- "The flexibility of workflows and multi-industry implementation support should be improved."
What is our primary use case?
We use the solution in trade, construction, financial, and manufacturing. It has the capability of operating in all sectors.
How has it helped my organization?
The solution has provided our company with very strong procurement and supply chain abilities. Our clients are very happy.
What is most valuable?
I have found the solutions best features to be financial procurement, inventory, and manufacturing. Additionally, the dashboard has improved over the years and it is good.
What needs improvement?
The flexibility of workflows and multi-industry implementation support should be improved.
In the next release, there should be more planning features.
For how long have I used the solution?
I have been using this solution for 14 years.
What do I think about the stability of the solution?
I have found the solution to be reliable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
The support has been excellent, we have never had a problem with it.
How was the initial setup?
The installation is one of the best, it is very easy to install.
What was our ROI?
We have benefited financially from the usage of this solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is not cheap. However, it is priced average amongst competitors.
What other advice do I have?
In terms of financial and distribution, this solution is one of the best. I would recommend this solution to others if they have the money.
I rate JD Edwards EnterpriseOne an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager - Information Systems
The robust supply chain model reduces the need for customization. The report development tools need more GUI interfaces.
What is most valuable?
Robust supply chain model: This greatly reduces the need for customization via code changes.
How has it helped my organization?
It incorporates industry specific standards thereby inculcating a process oriented work culture.
What needs improvement?
The report development tools needs more GUI interfaces and it needs to be more user centric. There is another view reporting tool that works on these guidelines.
For how long have I used the solution?
I have been using EnterpriseOne for 18 years.
What do I think about the stability of the solution?
We have not had much issue with stability.
What do I think about the scalability of the solution?
We have not had any scalability issues.
How are customer service and technical support?
I rate technical support 4/5.
Which solution did I use previously and why did I switch?
We were using something else. We switched to meet business demands.
What's my experience with pricing, setup cost, and licensing?
Licensing is a bit complex, especially after it was acquired by Oracle.
Which other solutions did I evaluate?
We looked at SAP.
What other advice do I have?
It’s a good and configurable product. Need to ensure that the business hires the right resources to implement it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Developer at a tech services company with 51-200 employees
We use it for warehouse automation for a logistic company.
How has it helped my organization?
It carries out warehouse automation for a logistic company.
What needs improvement?
The application is growing and should include a lot of improvements over a short period of time.
For how long have I used the solution?
I have used this solution for around 15 years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
We did not have any scalability issues.
How is customer service and technical support?
The technical support level is quite good.
How was the initial setup?
This product is an ERP tool. The level of complexity depends on a lot of variables. Generally, it is straightforward.
What's my experience with pricing, setup cost, and licensing?
This product is for medium/large companies, i.e., those with sales of more than €20 million.
What other advice do I have?
Find a good IT company to implement it. A project could fail if you don't have the correct partner.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are Oracle partners.
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
Popular Comparisons
SAP S/4HANA
PeopleSoft
Oracle E-Business Suite
Microsoft Dynamics 365 Business Central
Microsoft Dynamics AX
SAP Business One
IFS Cloud Platform
Epicor ERP
Infor CloudSuite
NetSuite OneWorld
JD Edwards World
Microsoft Dynamics GP
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Dynamics AX vs. JD Edwards EnterpriseOne
- Has your enterprise leveraged UiPath Processing Mining for Oracle EBS or JD Edwards ERP to mine accounting processes?
- When evaluating ERP, what aspect do you think is the most important to look for?
- Which is the best ERP for a mid-sized AEC company?
- Infor ERP SyteLine or SAP Business All-in-One?
- What would be your most recommended cloud-based ERP system for a medium-sized enterprise?
- Dynamics AX vs. JD Edwards EnterpriseOne
- SAP S/4 HANA vs Infor Lawson M3
- Which ERP solution would you recommend for a construction company?
- What are the main components of an ERP system?