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CEO at Domino
Real User
Top 20
Robust and stable management with a rich set of functionalities
Pros and Cons
  • "The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good."
  • "The product’s pricing should be improved."

What is our primary use case?

I use the solution for managing financial aspects like accounting, customer providers, and distribution of goods.

What is most valuable?

The tool is valuable for its rich set of functionalities and stability.

What needs improvement?

The product’s pricing should be improved.

For how long have I used the solution?

I have been using this solution for the past five years.


Buyer's Guide
JD Edwards EnterpriseOne
November 2024
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.


How are customer service and support?

The customer service and support is good.


How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was complex. Currently, approximately 10 to 20 individuals within our company are using the solution.


What's my experience with pricing, setup cost, and licensing?

The solution’s pricing depends on the module you’re purchasing.


What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Eric Oboh - PeerSpot reviewer
Director at Vertex Business Systems
Real User
Top 5Leaderboard
User-friendly, stable, and scalable
Pros and Cons
  • "There are numerous good features."
  • "I would like the user experience to be more user-friendly."

What is our primary use case?

The use case is finance, procurement, sales, or management on the touch screen.

How has it helped my organization?

The solution has significantly reduced the number of modifications to our system from the previous software. Enterprise One has come in to reduce the modifications that need to be done, as well as the interface between other systems. Furthermore, the solution has also increased operational efficiency.

What is most valuable?

There are numerous good features. Our customers really like the bank configuration of the solution. By budgeting regarding the financial base for the management. There are a host of features that our customers are interested in. The features really have to be self-explanatory.

What needs improvement?

I would like the user experience to be more user-friendly. The current reporting system is not good; the only options are to export to PDF and Excel. The previous reporting system was not good either unless we do blind reporting where we can find our own report, such as a DTE stop report. It is not good compared to our website.

For how long have I used the solution?

I have been using the solution for eight years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable. Our business can scale up for our customers as we start from the video on live message all the way to the back end.

Which solution did I use previously and why did I switch?

I previously used SAP Business All-in-One but I prefer JD EdwardsOne. 

Our price range is very competitive, and JD EdwardsOne is easy to use. Additionally, the new user interface is user-friendly.

How was the initial setup?

The initial setup can be a bit tedious. If we have to set the hang-up, the process of scrubbing the tables is also tedious. Therefore, we need someone with the necessary skills and experience. However, if we have experience in JD Edwards, the initial setup should be manageable.

The deployment time depends on the organization. If the prototype and business processes have already been completed by the company, then we will only need to manage the project for them to go live. However, this is especially true for recent cases. It takes a bit of time to do an enterprise deployment, so if we only have to do financial and procurement, we can expect it to take four to six months. It also depends on the customer's readiness and we require eight consultants for a medium-sized deployment.

What about the implementation team?

Our organization implements the solution for our customers.

What other advice do I have?

I give the solution an eight out of ten.

I don't think the solution is difficult to maintain, especially if we provide good training. The solution is hard to automate, but with good training for the customer, it should be manageable.

Training is required to use the solution, and I recommend consulting a professional before making any major changes to the system.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Buyer's Guide
JD Edwards EnterpriseOne
November 2024
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
IanCampbell - PeerSpot reviewer
CEO at a consultancy with 1-10 employees
Real User
Top 5Leaderboard
Beneficial financial reporting, procurement, and project management
Pros and Cons
  • "The most valuable features of JD Edwards EnterpriseOne are financial reporting, procurement, and project management."
  • "The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients."

What is our primary use case?

The college relied heavily on JD Edwards EnterpriseOne for all its financial reporting, procurement, and project management needs. It was a crucial component of the day-to-day operations at the college.

What is most valuable?

The most valuable features of JD Edwards EnterpriseOne are financial reporting, procurement, and project management.

What needs improvement?

The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients.

For how long have I used the solution?

I have been using JD Edwards EnterpriseOne for approximately 20 years.

What's my experience with pricing, setup cost, and licensing?

More transparent pricing of the software is needed.

What other advice do I have?

I rate JD Edwards EnterpriseOne a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Luciano Barroso - PeerSpot reviewer
Innovation Director at MPL Corporate Software
Real User
Flexible as it allows personalization, and it has an improved user interface
Pros and Cons
  • "Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows customization."
  • "What would make JD Edwards EnterpriseOne better is more straightforward project implementation, including reducing the costs associated with upgrading projects."

What is our primary use case?

JD Edwards EnterpriseOne has different use cases here in Brazil. The solution is used by various different companies, but my company usually works with agribusiness, health, financial, gas and oil companies.

What is most valuable?

Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows personalization.

I also like the excellent user experience and improved user interface in the newest version of JD Edwards EnterpriseOne.

What needs improvement?

What would make JD Edwards EnterpriseOne better is an improvement in the reporting tool.

In the future, I want Oracle to continue investing time in JD Edwards Orchestrator because it provides great improvements to automate business tasks and create integrations easily.

For how long have I used the solution?

I have sixteen years of experience with JD Edwards EnterpriseOne.

What do I think about the stability of the solution?

JD Edwards EnterpriseOne is a stable solution, so it's a ten out of ten in terms of stability.

What do I think about the scalability of the solution?

JD Edwards EnterpriseOne scalability is good. You can host the solution on an on-premise machine. You can also install it on the cloud. When you install JD Edwards EnterpriseOne on the cloud, you can scale it whenever, so its scalability level still depends on your architecture and infrastructure.

Regarding scalability, JD Edwards EnterpriseOne is a nine out of ten.

How are customer service and support?

The technical support for JD Edwards EnterpriseOne is good. My team needs to open a service request, and then support gives my team the answer and resolution, so it's good.

How was the initial setup?

Regarding the initial setup of JD Edwards EnterpriseOne, its difficulty level depends on the size of the company and the business requirements. Still, JD Edwards EnterpriseOne is not a complex ERP system to set up.

My company has no complaints about the setup, so it's okay. It's a nine out of ten, setup-wise.

What's my experience with pricing, setup cost, and licensing?

Upgrading projects can make JD Edwards EnterpriseOne costlier, so it needs cost reduction in this area.

What other advice do I have?

My company is an Oracle partner. I have experience with one of the Oracle on-premise ERPs, JD Edwards EnterpriseOne.

I've worked with different versions of the solution, old and new.

Maintaining JD Edwards EnterpriseOne requires at least one technical consultant and two to three functional consultants, depending on the business model. A developer is needed when creating new applications and reports.

I advise anyone planning to use JD Edwards EnterpriseOne to keep it up-to-date because Oracle provides new functionalities, so you should continually update the solution to the latest version. Keep an annual upgrade schedule, so you always have your JD Edwards EnterpriseOne in the upgraded version.

My rating for the solution is ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
BHARAT MAHESHWARI - PeerSpot reviewer
Software Engineer at LTI - Larsen & Toubro Infotech
Real User
Easy to set up with good integrations and good accounting
Pros and Cons
  • "The financials are great."
  • "They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards."

What is our primary use case?

We basically provide the consulting and we just do the implementation for the clients with JD Edwards.

What is most valuable?

The accounting portion is very good for one. The financials are great. 

The integrations are good. Right now, the orchestration is very good. The new feature, which is coming as orchestration and UDO, offers different objects, which are currently in demand now. The integration with the different third-party systems is great.

The solution is easy to set up.

It's quite stable. 

What needs improvement?

They are trying to provide one-view reporting. They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards. They should have the reporting, the financial reports, however, right now, people use other software. They take on third-party software, like Hubble. It's an Oracle product only. They interface with JD Edwards. 

For how long have I used the solution?

I've been working with the solution for 13 years. 

What do I think about the stability of the solution?

The solution is stable. There aren't bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

You can scale the solution if you need to. 

How are customer service and support?

For support, we have tickets. The support varies from client to client. We've got the solution from Oracle. My support is there. Once we raise the queue with Oracle we receive that feedback.

How was the initial setup?

The solution is easy to set up. It's not overly complex or difficult. 

What about the implementation team?

We handle installations for our clients. 

What's my experience with pricing, setup cost, and licensing?

The cost is a bit expensive, however, the licensing model is good. There are some items, such as reporting, that will cost extra. Clients might need to purchase BI tools. That's where it can get expensive for them.

What other advice do I have?

We are partners with Oracle.

If it's a medium or large-scale operation, I'm happy if people go for that ERP. If they want to not spend too much on their solution, like on an SAP or Oracle, this is a good option. I work for bigger clients, they have this product and they are using it for more than 12 or 15 years now and they're really happy and they're big, big, big. Therefore, the customer, if they want, could go for this product first, and if they want to go for EBS or SAP, or any other ERP, they can move over.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Director - Latin America at a logistics company with 5,001-10,000 employees
Real User
Valuable financial model for sales, pricing, and inventory
Pros and Cons
  • "I think it is strong in sales, inventory, and pricing."
  • "Something that could be included is a supply chain management system. That's what we're looking for."

What is our primary use case?

We use this solution for the financial model. We use it for accounts receivable, with payments, accounting, fixed assets, inventory, and purchasing.

We are a quite large B2B company. The solution is deployed on-premise.

What is most valuable?

I think it is strong in sales, inventory, and pricing.

What needs improvement?

Something that could be included is a supply chain management system. That's what we're looking for.

For how long have I used the solution?

I have been using this solution for 25 years.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

Scalability is good. We can do a lot without any problems. We have about 600 people using this solution.

How was the initial setup?

Setup is simple. For deployment, we used eight people to run the software.

What about the implementation team?

We used both consultants and resellers for deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are on a yearly basis, and there are no additional costs.

What other advice do I have?

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1089996 - PeerSpot reviewer
ERP Auditor at a construction company with 10,001+ employees
Real User
An expensive solution which rates unfavorably with SAP for efficiency and lacks sufficient backend support, but provides stability
Pros and Cons
  • "The solution is stable."
  • "We found that the system was unable to address many of our concerns, especially when it comes to project management."

What is our primary use case?

We are using the latest version. 

We use the solution for operational requirements, including procurement, inventory and management. As we are advocates of contraction, we cover almost everything within the system. 

What needs improvement?

We found that the system was unable to address many of our concerns, especially when it comes to project management. We actually found it to be quite hard to use and to lack user-friendliness, which is the reason we decided to move. 

While the overall function for providing coverage is good, the way the system works turned out to be a bit difficult. Efficiency was an issue, as well as user-friendliness. Something which would take five minutes in a standard ERP, takes 10 with the solution. The method of handling the entire transactions should be greatly simplified.

When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution. 

The solution is really expensive. 

If used properly, one can see a return on his investment. If not, it will cost a person a lot of money. It's that simple. 

I have worked with technical support and it actually involves two types of consultants, one technical and the other functional. The technical requirements, such as coding, which comprise the backend, should have more people involved for delivering what is needed.

For how long have I used the solution?

We have been using JD Edwards EnterpriseOne in excess of four to five years. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.

The solution is used extensively in our organization. 

How are customer service and support?

I have worked with technical support and it actually involves two types of consultants, one technical and the other functional. The technical requirements, such as coding, which comprise the backend, should have more people involved for delivering what is needed. 

Which solution did I use previously and why did I switch?

We have plans to move to another solution. 

What about the implementation team?

Much cost-consuming staff is needed for deployment and maintenance. 

What was our ROI?

If used properly, one can see a return on his investment. If not, it will cost a person a lot of money. It's that simple.

What's my experience with pricing, setup cost, and licensing?

The solution is really expensive.

Which other solutions did I evaluate?

When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.

What other advice do I have?

The deployment is handled through a third party; in which we have a team of consultants. They handle everything, from the setup, to the implementation, to the training. 

My advice to others is that they use what is available in the system and not attempt to exceed its capacity. 

I rate JD Edwards EnterpriseOne as a five out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Financial and Operating Officer at Aicrem Square
Real User
User-friendly, flexible and easy to customize, and offers good support for different industries
Pros and Cons
  • "The most valuable feature is the user experience, where you can create your own queries, it sends you alerts, and it's very flexible."
  • "I would like to see the HR features enhanced with respect to localization for South Africa and other countries."

What is our primary use case?

We are a consultancy and we use this solution to provide services for our customers.

Over time, I have used JD Edwards for a variety of use cases. One of the very recent ones was converting from strong discrete costing to actual costing in a manufacturing setting. Some other examples are capital asset management and AP automation.

What is most valuable?

The most valuable feature is the user experience, where you can create your own queries, it sends you alerts, and it's very flexible.

The interface is very user-friendly. As long as you apply logic, it is easy to do the technical stuff. It is structured well so you don't always have to depend on technical people to do things like create reports.

It has the latest features in terms of embedded mobility and orchestration.

The integration with other products is easy to do.

Customization is easy to do, as long as you stick to their rules. It can be customized in a cloud-based deployment, as well.

There are tools in place that allow users to update the system themselves, without any technical support.

Support for developers is easy because they have their own toolset. They have options for using SQL, RPG, and different languages, depending on the hardware that you're using.

What needs improvement?

I would like to see the HR features enhanced with respect to localization for South Africa and other countries. They have perhaps 12 localizations but I think that for countries like South Africa, where the payroll system is unique, they should start investing more heavily.

I would like to see more training documentation, or alternatively, training that you can do without having to go offsite. Unfortunately, when training with Oracle, it is quite expensive. Also, the instructors come from India and the dialect is very difficult for people from South Africa to understand. Consequently, a lot of people feel that it's a waste. It could have been very good but they didn't understand what the trainer was saying. This is a big thing that I would like to see more with. The documentation that they have is good, but it's very expensive so people would rather not buy it.

For how long have I used the solution?

I have been working with JD Edwards EnterpriseOne for about 20 years, since 2000. Prior to that, I had been using JD Edwards World since 1991.

What do I think about the stability of the solution?

EnterpriseOne is used on a daily basis and the actual solution is very stable, whether deployed on-premises in on the cloud. Stability will depend on who did the setup, as with any system. When you try to take short cuts then you end up short anyway.

What do I think about the scalability of the solution?

It is absolutely easy to scale this product. We have about ten users in the company.

Which solution did I use previously and why did I switch?

I have a little bit of experience with similar products from several vendors, including Microsoft Dynamics and SAP. I have found that the user experience is much nicer within JD Edwards, compared to anything else that I have seen. It is not rigid and allows you to change or customize things within the framework that is provided.

NetSuite is a little bit cheaper than JD Edwards, although they are catering more to smaller enterprises rather than medium-sized organizations. They compromise certain functionality or applications. A lot of the applications out there are good for startups, but the moment that you start diversifying, you have to start looking either at add-ons or re-implementing different ERPs. The trend lately is not to just replace everything. Rather, have additional or complementary products that suit your needs

With JD Edwards, it is a fully integrated system so you can run just certain modules, but it's optimized if you use the full ERP system. For example, if you need procurement, work orders, and financials, then there is a benefit to moving everything into one system.

How was the initial setup?

Provided you understand the framework, it is quite easy to install and set up. After this, it is easy to maintain and manage. The length of time required for deployment depends on whether you have a proper blueprint because all of the processes are embedded. With all of the blueprints available, for a new installation, it can take between six and nine months.

The deployment will also depend on the state of your data. It may already be clean, or it maybe needs to be pre-processed before migrating. I would say that every situation is unique. You can do the majority of the setup offsite, just by getting all of the business processes in advance. Then, when you start UAT and other testing, you go onsite and go live. It's not that complex. I came from a financial background and moved into the IT sphere, which was not that difficult to do.

The maintenance is done with our in-house team. Normally, you have one person for every module. However, on the technical side, you only need one person because everything has been automated and is orchestrated to do a lot of the work for you. It just pops out some reports and alerts as it monitors the system for you.

What about the implementation team?

In some cases, we used assistance from the vendor during the implementation, although we have also deployed it ourselves. These days, a lot of the migration, upgrades, or updates are done internally.

When it comes to supporting our customers, we are able to do functionality support because we've got in-house business analysts who do the actual applications. 

What's my experience with pricing, setup cost, and licensing?

The licensing is for mid-market businesses, where it is cheaper than Oracle Cloud, EBS, or SAP. It is very much on part with Dynamics, although Dynamics can become quite pricey in the end.

The cost of licensing depends on the modules that are being used. It varies because some of them are user-based, whereas others are employee-based. 

There is a lite license and a normal license. People who use it full time, like in procurement or for someone doing purchase orders, use a normal license. On the other hand, when you get people that only do approvals, for instance, then they can get a lite license and it's a little bit cheaper.

What other advice do I have?

Most of my experience is with on-premises deployments, although I have also worked in an environment where we hosted it on the cloud. If you have a cloud-based deployment then it's managed and maintained by the vendor, although you can still have your own customizations that are unique to the business.

The vendor continuously improves this product, basing their changes according to the feedback provided by customers. At this point in time, it is difficult to asks for specific features because they're very compatible with any other system in the market.

They are very strong in the manufacturing, construction, and engineering industries.

My advice for anybody who is implementing JD Edwards is to make sure that all of your processes are stabilized and standardized. Follow the best practices. Make sure that the processes are not coming from somebody who had good ideas 60 years ago but in reality, are no longer effective.

The best thing to do is make sure that the data is clean and you have the blueprints for the business processes according to best practices.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free JD Edwards EnterpriseOne Report and get advice and tips from experienced pros sharing their opinions.