JD Edwards EnterpriseOne Reviews

Our primary use case for the solution is for finance, such as payroll, sales and production but not full-fledged manufacturing because we have an in-house system developed for that. We deploy the solution on-premises.

We find the ease of use, customization, and user interface valuable.

The solution can be improved by including a built-in data warehouse and BI functionalities. So the end user could report by themselves, depending on the IT. Currently, the solution has many good features, but the issue is that people need to be very well-trained and have the right resources to do any work. For example, if you want to make a new system out of it for your business, you need to have a specialist and an architect available. In addition, some specialized resources are required for each module, which is sometimes difficult.

We have been using the solution for approximately nine years and are currently using the latest version.

The solution is stable. I rate it a nine out of ten.

The solution is scalable and easy to integrate with others. It can extend to many things, including interfacing with other applications and API-based interfacing through databases. Approximately 150 people, from operators to the CEO, are currently utilizing the solution across different countries, including Bahrain, Singapore, U.S. and Australia. I rate the scalability an eight out of ten.

When we have issues, we usually contact our in-house team first, and if we need further support, we reach out to Oracle support, but we have not directly used support from JD Edwards Enterprise One. I rate Oracle support a five out of ten because the technical, licensing, and sales teams do not communicate with each other and provide varying information depending on the agents we speak to.

Neutral

We used an internal system on the IBM platform before moving to JD Edwards Enterprise One 25 years ago. JD Edward Enterprise One has a lot of functionalities, but they are costly. So we have developed in-house systems to take care of them. For example, we have our time and attendance systems outside JD Edward Enterprise One. We also have our procurement, which liaises with our suppliers and vendors outside JD Edward Enterprise One because we cannot afford to manage everything from JD Edward Enterprise One. The fundamental functionalities are on the solution, but for any extra features and self-service workflow, we handle it outside of JD Edward Enterprise One.

The initial setup without a lot of customization is straightforward. I rate it an eight out of ten. However, suppose there are many customizations, and you want to tweak the system to meet your particular function, depending on the complexity. In that case, it may be complex, but it is straightforward with minimal customization and more towards parameterization and customization.

The period for the initial setup could take up to a year or more, depending on the complexity and availability of resources. If you're starting from scratch and don't have a JD Edwards Enterprise One solution and want to implement it in the organization, configure it and set up the system to be functional.

We implemented it in-house because our team has been there for many years and knows the whole system and the business. So they are like internal consultants. They are process experts and JD Edwards Enterprise One experts, and they are the IT guys. A minimum of two people are required for maintenance.

The licensing is expensive compared to other solutions on the market, and getting the resources in Bahrain is not easy because very few of us use JD Edwards Enterprise One. I rate the pricing an eight out of ten, with one being the least expensive and ten being the most expensive.

I rate the solution a seven out of ten. The solution is good but can be improved by including a built-in data warehouse and BI functionalities. I do not recommend the solution for users in Bahrain or Gulf because limited resources are available. However, if they can support it, then I recommend it. However, I recommend it to users in the U.S. or other countries with enough resources to support it.

It is an ERP platform.

I use it for admin privileges to create a user and delete a user or granting with the usage of our user is different in their perspective. They use it for logistics or ERP functionality, whichever is applicable to them.

It’s a web-based application and it is easy to use. It offers a wide range of solutions for the industry part.

The product is easy to set up.

It’s a stable product.

The solution can scale.

The solution is already pretty refined. If they can continue to do so, it will continuously get better.

We’d like to see technical support integrated within the application so that it is not required to raise additional incidents or do manual outreach to support. We can reduce the manual process for technical support by having it within the solution itself. That would be easier than sending tickets.

I’ve used the solution for more than three years.

We’re on the cloud now. There are some integration and migration issues, however, apart from that, the application is stable. Probably once everything is sorted after the implementation, it should be good.

The solution is scalable. We already have a scaled version of it.

We have around 5,000 users right now.

We haven’t really had issues with the solution. It’s very easy to use and therefore we haven’t needed the help of support so much.

It’s easy to initially set up. It’s not hard at all.

I’m not sure how long it takes to deploy the product.

I'm not sure about the license part. I don't have any details.

I’m not sure if the company evaluated anything else beforehand.

I am a reseller.

I am not a regular user of it, I'm an admin user of it and I am not aware of the application part of it.

New users can use the solution as a web implementation of the application and it is a user-friendly application.

I’d recommend the product to others.

I would rat ether solution eight out of ten.

We are a consultancy and we use this solution to provide services for our customers.

Over time, I have used JD Edwards for a variety of use cases. One of the very recent ones was converting from strong discrete costing to actual costing in a manufacturing setting. Some other examples are capital asset management and AP automation.

The most valuable feature is the user experience, where you can create your own queries, it sends you alerts, and it's very flexible.

The interface is very user-friendly. As long as you apply logic, it is easy to do the technical stuff. It is structured well so you don't always have to depend on technical people to do things like create reports.

It has the latest features in terms of embedded mobility and orchestration.

The integration with other products is easy to do.

Customization is easy to do, as long as you stick to their rules. It can be customized in a cloud-based deployment, as well.

There are tools in place that allow users to update the system themselves, without any technical support.

Support for developers is easy because they have their own toolset. They have options for using SQL, RPG, and different languages, depending on the hardware that you're using.

I would like to see the HR features enhanced with respect to localization for South Africa and other countries. They have perhaps 12 localizations but I think that for countries like South Africa, where the payroll system is unique, they should start investing more heavily.

I would like to see more training documentation, or alternatively, training that you can do without having to go offsite. Unfortunately, when training with Oracle, it is quite expensive. Also, the instructors come from India and the dialect is very difficult for people from South Africa to understand. Consequently, a lot of people feel that it's a waste. It could have been very good but they didn't understand what the trainer was saying. This is a big thing that I would like to see more with. The documentation that they have is good, but it's very expensive so people would rather not buy it.

I have been working with JD Edwards EnterpriseOne for about 20 years, since 2000. Prior to that, I had been using JD Edwards World since 1991.

EnterpriseOne is used on a daily basis and the actual solution is very stable, whether deployed on-premises in on the cloud. Stability will depend on who did the setup, as with any system. When you try to take short cuts then you end up short anyway.

It is absolutely easy to scale this product. We have about ten users in the company.

I have a little bit of experience with similar products from several vendors, including Microsoft Dynamics and SAP. I have found that the user experience is much nicer within JD Edwards, compared to anything else that I have seen. It is not rigid and allows you to change or customize things within the framework that is provided.

NetSuite is a little bit cheaper than JD Edwards, although they are catering more to smaller enterprises rather than medium-sized organizations. They compromise certain functionality or applications. A lot of the applications out there are good for startups, but the moment that you start diversifying, you have to start looking either at add-ons or re-implementing different ERPs. The trend lately is not to just replace everything. Rather, have additional or complementary products that suit your needs

With JD Edwards, it is a fully integrated system so you can run just certain modules, but it's optimized if you use the full ERP system. For example, if you need procurement, work orders, and financials, then there is a benefit to moving everything into one system.

Provided you understand the framework, it is quite easy to install and set up. After this, it is easy to maintain and manage. The length of time required for deployment depends on whether you have a proper blueprint because all of the processes are embedded. With all of the blueprints available, for a new installation, it can take between six and nine months.

The deployment will also depend on the state of your data. It may already be clean, or it maybe needs to be pre-processed before migrating. I would say that every situation is unique. You can do the majority of the setup offsite, just by getting all of the business processes in advance. Then, when you start UAT and other testing, you go onsite and go live. It's not that complex. I came from a financial background and moved into the IT sphere, which was not that difficult to do.

The maintenance is done with our in-house team. Normally, you have one person for every module. However, on the technical side, you only need one person because everything has been automated and is orchestrated to do a lot of the work for you. It just pops out some reports and alerts as it monitors the system for you.

In some cases, we used assistance from the vendor during the implementation, although we have also deployed it ourselves. These days, a lot of the migration, upgrades, or updates are done internally.

When it comes to supporting our customers, we are able to do functionality support because we've got in-house business analysts who do the actual applications. 

The licensing is for mid-market businesses, where it is cheaper than Oracle Cloud, EBS, or SAP. It is very much on part with Dynamics, although Dynamics can become quite pricey in the end.

The cost of licensing depends on the modules that are being used. It varies because some of them are user-based, whereas others are employee-based. 

There is a lite license and a normal license. People who use it full time, like in procurement or for someone doing purchase orders, use a normal license. On the other hand, when you get people that only do approvals, for instance, then they can get a lite license and it's a little bit cheaper.

Most of my experience is with on-premises deployments, although I have also worked in an environment where we hosted it on the cloud. If you have a cloud-based deployment then it's managed and maintained by the vendor, although you can still have your own customizations that are unique to the business.

The vendor continuously improves this product, basing their changes according to the feedback provided by customers. At this point in time, it is difficult to asks for specific features because they're very compatible with any other system in the market.

They are very strong in the manufacturing, construction, and engineering industries.

My advice for anybody who is implementing JD Edwards is to make sure that all of your processes are stabilized and standardized. Follow the best practices. Make sure that the processes are not coming from somebody who had good ideas 60 years ago but in reality, are no longer effective.

The best thing to do is make sure that the data is clean and you have the blueprints for the business processes according to best practices.

I would rate this solution a ten out of ten.

It has simplified the process completely, and even though it has many features which are available in the market now, but it is on par with the other ERP software solutions available in the market now.

One feature is that J.D. Edwards supports any software it integrates with.

It's a 100% stable product. In past versions, there were issues of instability. But, now it is entirely stable, as long as it is properly maintained and properly implemented.

It can be scalable to any extent. There are no issues and no boundaries. We find for J.D. Edwards to scale. It can serve small medium and large enterprises at the same time.

Originally, there were some complications with implementation. But now, it is very simple to set up and get everything going in a couple of months. Oracle has done tremendous work on improving the issues that we were facing on the J.D. Edwards front, and they fixed all those issues. Now we do a straight forward, simple plug-and-play installation, so there are no problems technically now.

The pricing of this solution costs an arm and a leg. This keeps the customers away from going for J.D. Edwards.

We compared:

• JD Edwards EnterpriseOne vs Dynamics AX
• JD Edwards EnterpriseOne vs SAP
• JD Edwards EnterpriseOne vs Red Hat. 

We selected JD Edwards because technically it was sound, and commercially, it came at a good price. It was a great value.

When looking for a new product, definitely consider:

• Stability
• IT technology
• Value

I use the solution for managing financial aspects like accounting, customer providers, and distribution of goods.

The tool is valuable for its rich set of functionalities and stability.

The product’s pricing should be improved.

I have been using this solution for the past five years.

The solution is stable.

The customer service and support is good.

Positive

The initial setup was complex. Currently, approximately 10 to 20 individuals within our company are using the solution.

The solution’s pricing depends on the module you’re purchasing.

Overall, I rate the solution an eight out of ten.

This is a stable and solid product. 

We've lost the second and third layer of support to a company that specializes in JD Edwards, so they do all the changes for us. 

I've been using this solution for 12 years. 

We have some small issues but the stability is fine. 

The scalability is good. 

We have a monthly SOA meeting. Tech support is always busy with tickets, incidents, changes and service requests.

The initial setup is somewhere between straightforward and complex. It was not straightforward, but it was done a while ago and would likely be simpler these days. We used a third party for our implementation 12 years ago. We now have 600 users. 

We've seen a return on our investment. 

The licensing costs are reasonable. 

I recommend this solution and rate it 10 out of 10. 

The use case is finance, procurement, sales, or management on the touch screen.

The solution has significantly reduced the number of modifications to our system from the previous software. Enterprise One has come in to reduce the modifications that need to be done, as well as the interface between other systems. Furthermore, the solution has also increased operational efficiency.

There are numerous good features. Our customers really like the bank configuration of the solution. By budgeting regarding the financial base for the management. There are a host of features that our customers are interested in. The features really have to be self-explanatory.

I would like the user experience to be more user-friendly. The current reporting system is not good; the only options are to export to PDF and Excel. The previous reporting system was not good either unless we do blind reporting where we can find our own report, such as a DTE stop report. It is not good compared to our website.

I have been using the solution for eight years.

The solution is very stable.

The solution is scalable. Our business can scale up for our customers as we start from the video on live message all the way to the back end.

I previously used SAP Business All-in-One but I prefer JD EdwardsOne. 

Our price range is very competitive, and JD EdwardsOne is easy to use. Additionally, the new user interface is user-friendly.

The initial setup can be a bit tedious. If we have to set the hang-up, the process of scrubbing the tables is also tedious. Therefore, we need someone with the necessary skills and experience. However, if we have experience in JD Edwards, the initial setup should be manageable.

The deployment time depends on the organization. If the prototype and business processes have already been completed by the company, then we will only need to manage the project for them to go live. However, this is especially true for recent cases. It takes a bit of time to do an enterprise deployment, so if we only have to do financial and procurement, we can expect it to take four to six months. It also depends on the customer's readiness and we require eight consultants for a medium-sized deployment.

Our organization implements the solution for our customers.

I give the solution an eight out of ten.

I don't think the solution is difficult to maintain, especially if we provide good training. The solution is hard to automate, but with good training for the customer, it should be manageable.

Training is required to use the solution, and I recommend consulting a professional before making any major changes to the system.

JD Edwards EnterpriseOne is used by our clients that use different modules, such as payroll and finance. I primarily use the payroll module.

The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good.

JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used.

I have been using JD Edwards EnterpriseOne for approximately three years.

JD Edwards EnterpriseOne is stable.

The scalability of JD Edwards EnterpriseOne is good.

We have approximately 40 clients using

I rate the support from JD Edwards EnterpriseOne a four out of five.

The setup of JD Edwards EnterpriseOne difficulty depends on the module being installed by the client. The setup does not take much time but the implementation of the modules can take approximately 18 weeks to complete. If there are multiple modules being implemented it can take approximately six months.

I am a consultant that does the JD Edwards EnterpriseOne implementations.

The price of JD Edwards EnterpriseOne is high. However, every ERP solution has a high price.

I would recommend this solution to others.

I rate JD Edwards EnterpriseOne eight out of ten.