I use the solution for managing financial aspects like accounting, customer providers, and distribution of goods.
CEO at Domino
Robust and stable management with a rich set of functionalities
Pros and Cons
- "The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good."
- "The product’s pricing should be improved."
What is our primary use case?
What is most valuable?
The tool is valuable for its rich set of functionalities and stability.
What needs improvement?
The product’s pricing should be improved.
For how long have I used the solution?
I have been using this solution for the past five years.
Buyer's Guide
JD Edwards EnterpriseOne
October 2024
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and support?
The customer service and support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was complex. Currently, approximately 10 to 20 individuals within our company are using the solution.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing depends on the module you’re purchasing.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technical Architect at a tech services company with 51-200 employees
Brings operational efficiency, highly configurable, and pretty stable
Pros and Cons
- "It is highly configurable. You have a choice in terms of how you want to run it. You can run it in your own data center, in a private cloud, or in a public cloud. The choice is really up to the customer."
- "They have been improving it every day, but it could have more automation."
What is our primary use case?
I help implement it, set it up, and support it. It is really good for clients who use it for financials, supply chain, payroll, human resources, and manufacturing, so almost everything.
I use multiple versions of it, such as 9.0, 9.1, and 9.2, because I support many customers. In terms of deployment, the customers have all kinds of deployments such as traditional data centers, public cloud, and private cloud.
How has it helped my organization?
It brings operational efficiency by integrating different processes within the organization into one system. It also brings best practices of the industry into your processes. You can configure the processes within the software in a way that they align with the best practices that exist in the industry.
What is most valuable?
It is highly configurable. You have a choice in terms of how you want to run it. You can run it in your own data center, in a private cloud, or in a public cloud. The choice is really up to the customer.
What needs improvement?
They have been improving it every day, but it could have more automation.
For how long have I used the solution?
I have been working with this solution for 19 years.
What do I think about the stability of the solution?
It is pretty stable now. There were earlier releases that weren't as stable, but it is becoming more and more stable every day.
What do I think about the scalability of the solution?
It can scale if architected well. It is highly configurable, and it is dependent on how a customer chooses to set it up. It is built to scale for 5,000 users. It is not really a limit, but 5,000 or less is where it performs well.
How are customer service and support?
Their technical support is good.
Which solution did I use previously and why did I switch?
Our clients have used legacy systems, homegrown systems, and other ERP solutions.
How was the initial setup?
It is complex. In terms of deployment, you can get it all up and running within a month, but its implementation is a long process. It depends on the size of the organization and the number of processes they're trying to implement. So, implementations can take anywhere from six months to two years, depending on how big the organization is.
The number of staff required for deployment and maintenance depends on the implementation. In terms of their roles, there are system admin and developers. Then there are application consultants or business analysts. They are the people who have expertise in a particular domain such as financials, supply chain, or manufacturing. So, it depends on the different processes that you are going to set up in JD Edwards. You could have an organization that is only implementing financials, and in that case, you only need one financial SME, but if you have an organization that is going to implement financials, manufacturing, and supply chain, you're going to need SMEs for these areas.
What's my experience with pricing, setup cost, and licensing?
It depends on the number of users and the modules that you want to buy. It is licensed on a perpetual license basis. You buy the license costs upfront, and then there is maintenance for support that you pay every year, which is typically about 20%.
The expense also depends on an organization's IT strategy, such as whether they're going to support the system internally or whether they're going to get an external vendor like my company to help support it.
What other advice do I have?
Make sure that you have the right strategy on whether you're going to support it internally or you're going to hire an external vendor for it. It needs a specialized skill set; it is not something that anyone can just support.
I would rate it an eight out of 10. This is based on what I've heard from my customers and people who use other solutions. I haven't worked with too many other products to give a fair comparison.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
JD Edwards EnterpriseOne
October 2024
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Director at Vertex Business Systems
User-friendly, stable, and scalable
Pros and Cons
- "There are numerous good features."
- "I would like the user experience to be more user-friendly."
What is our primary use case?
The use case is finance, procurement, sales, or management on the touch screen.
How has it helped my organization?
The solution has significantly reduced the number of modifications to our system from the previous software. Enterprise One has come in to reduce the modifications that need to be done, as well as the interface between other systems. Furthermore, the solution has also increased operational efficiency.
What is most valuable?
There are numerous good features. Our customers really like the bank configuration of the solution. By budgeting regarding the financial base for the management. There are a host of features that our customers are interested in. The features really have to be self-explanatory.
What needs improvement?
I would like the user experience to be more user-friendly. The current reporting system is not good; the only options are to export to PDF and Excel. The previous reporting system was not good either unless we do blind reporting where we can find our own report, such as a DTE stop report. It is not good compared to our website.
For how long have I used the solution?
I have been using the solution for eight years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable. Our business can scale up for our customers as we start from the video on live message all the way to the back end.
Which solution did I use previously and why did I switch?
I previously used SAP Business All-in-One but I prefer JD EdwardsOne.
Our price range is very competitive, and JD EdwardsOne is easy to use. Additionally, the new user interface is user-friendly.
How was the initial setup?
The initial setup can be a bit tedious. If we have to set the hang-up, the process of scrubbing the tables is also tedious. Therefore, we need someone with the necessary skills and experience. However, if we have experience in JD Edwards, the initial setup should be manageable.
The deployment time depends on the organization. If the prototype and business processes have already been completed by the company, then we will only need to manage the project for them to go live. However, this is especially true for recent cases. It takes a bit of time to do an enterprise deployment, so if we only have to do financial and procurement, we can expect it to take four to six months. It also depends on the customer's readiness and we require eight consultants for a medium-sized deployment.
What about the implementation team?
Our organization implements the solution for our customers.
What other advice do I have?
I give the solution an eight out of ten.
I don't think the solution is difficult to maintain, especially if we provide good training. The solution is hard to automate, but with good training for the customer, it should be manageable.
Training is required to use the solution, and I recommend consulting a professional before making any major changes to the system.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
CEO at a consultancy with 1-10 employees
Beneficial financial reporting, procurement, and project management
Pros and Cons
- "The most valuable features of JD Edwards EnterpriseOne are financial reporting, procurement, and project management."
- "The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients."
What is our primary use case?
The college relied heavily on JD Edwards EnterpriseOne for all its financial reporting, procurement, and project management needs. It was a crucial component of the day-to-day operations at the college.
What is most valuable?
The most valuable features of JD Edwards EnterpriseOne are financial reporting, procurement, and project management.
What needs improvement?
The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients.
For how long have I used the solution?
I have been using JD Edwards EnterpriseOne for approximately 20 years.
What's my experience with pricing, setup cost, and licensing?
More transparent pricing of the software is needed.
What other advice do I have?
I rate JD Edwards EnterpriseOne a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Innovation Director at MPL Corporate Software
Flexible as it allows personalization, and it has an improved user interface
Pros and Cons
- "Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows customization."
- "What would make JD Edwards EnterpriseOne better is more straightforward project implementation, including reducing the costs associated with upgrading projects."
What is our primary use case?
JD Edwards EnterpriseOne has different use cases here in Brazil. The solution is used by various different companies, but my company usually works with agribusiness, health, financial, gas and oil companies.
What is most valuable?
Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows personalization.
I also like the excellent user experience and improved user interface in the newest version of JD Edwards EnterpriseOne.
What needs improvement?
What would make JD Edwards EnterpriseOne better is an improvement in the reporting tool.
In the future, I want Oracle to continue investing time in JD Edwards Orchestrator because it provides great improvements to automate business tasks and create integrations easily.
For how long have I used the solution?
I have sixteen years of experience with JD Edwards EnterpriseOne.
What do I think about the stability of the solution?
JD Edwards EnterpriseOne is a stable solution, so it's a ten out of ten in terms of stability.
What do I think about the scalability of the solution?
JD Edwards EnterpriseOne scalability is good. You can host the solution on an on-premise machine. You can also install it on the cloud. When you install JD Edwards EnterpriseOne on the cloud, you can scale it whenever, so its scalability level still depends on your architecture and infrastructure.
Regarding scalability, JD Edwards EnterpriseOne is a nine out of ten.
How are customer service and support?
The technical support for JD Edwards EnterpriseOne is good. My team needs to open a service request, and then support gives my team the answer and resolution, so it's good.
How was the initial setup?
Regarding the initial setup of JD Edwards EnterpriseOne, its difficulty level depends on the size of the company and the business requirements. Still, JD Edwards EnterpriseOne is not a complex ERP system to set up.
My company has no complaints about the setup, so it's okay. It's a nine out of ten, setup-wise.
What's my experience with pricing, setup cost, and licensing?
Upgrading projects can make JD Edwards EnterpriseOne costlier, so it needs cost reduction in this area.
What other advice do I have?
My company is an Oracle partner. I have experience with one of the Oracle on-premise ERPs, JD Edwards EnterpriseOne.
I've worked with different versions of the solution, old and new.
Maintaining JD Edwards EnterpriseOne requires at least one technical consultant and two to three functional consultants, depending on the business model. A developer is needed when creating new applications and reports.
I advise anyone planning to use JD Edwards EnterpriseOne to keep it up-to-date because Oracle provides new functionalities, so you should continually update the solution to the latest version. Keep an annual upgrade schedule, so you always have your JD Edwards EnterpriseOne in the upgraded version.
My rating for the solution is ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Software Engineer at LTI - Larsen & Toubro Infotech
Easy to set up with good integrations and good accounting
Pros and Cons
- "The financials are great."
- "They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards."
What is our primary use case?
We basically provide the consulting and we just do the implementation for the clients with JD Edwards.
What is most valuable?
The accounting portion is very good for one. The financials are great.
The integrations are good. Right now, the orchestration is very good. The new feature, which is coming as orchestration and UDO, offers different objects, which are currently in demand now. The integration with the different third-party systems is great.
The solution is easy to set up.
It's quite stable.
What needs improvement?
They are trying to provide one-view reporting. They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards. They should have the reporting, the financial reports, however, right now, people use other software. They take on third-party software, like Hubble. It's an Oracle product only. They interface with JD Edwards.
For how long have I used the solution?
I've been working with the solution for 13 years.
What do I think about the stability of the solution?
The solution is stable. There aren't bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
You can scale the solution if you need to.
How are customer service and support?
For support, we have tickets. The support varies from client to client. We've got the solution from Oracle. My support is there. Once we raise the queue with Oracle we receive that feedback.
How was the initial setup?
The solution is easy to set up. It's not overly complex or difficult.
What about the implementation team?
We handle installations for our clients.
What's my experience with pricing, setup cost, and licensing?
The cost is a bit expensive, however, the licensing model is good. There are some items, such as reporting, that will cost extra. Clients might need to purchase BI tools. That's where it can get expensive for them.
What other advice do I have?
We are partners with Oracle.
If it's a medium or large-scale operation, I'm happy if people go for that ERP. If they want to not spend too much on their solution, like on an SAP or Oracle, this is a good option. I work for bigger clients, they have this product and they are using it for more than 12 or 15 years now and they're really happy and they're big, big, big. Therefore, the customer, if they want, could go for this product first, and if they want to go for EBS or SAP, or any other ERP, they can move over.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Director - Latin America at a logistics company with 5,001-10,000 employees
Valuable financial model for sales, pricing, and inventory
Pros and Cons
- "I think it is strong in sales, inventory, and pricing."
- "Something that could be included is a supply chain management system. That's what we're looking for."
What is our primary use case?
We use this solution for the financial model. We use it for accounts receivable, with payments, accounting, fixed assets, inventory, and purchasing.
We are a quite large B2B company. The solution is deployed on-premise.
What is most valuable?
I think it is strong in sales, inventory, and pricing.
What needs improvement?
Something that could be included is a supply chain management system. That's what we're looking for.
For how long have I used the solution?
I have been using this solution for 25 years.
What do I think about the stability of the solution?
Stability is good.
What do I think about the scalability of the solution?
Scalability is good. We can do a lot without any problems. We have about 600 people using this solution.
How was the initial setup?
Setup is simple. For deployment, we used eight people to run the software.
What about the implementation team?
We used both consultants and resellers for deployment.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are on a yearly basis, and there are no additional costs.
What other advice do I have?
I would rate this solution 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ERP Auditor at a construction company with 10,001+ employees
An expensive solution which rates unfavorably with SAP for efficiency and lacks sufficient backend support, but provides stability
Pros and Cons
- "The solution is stable."
- "We found that the system was unable to address many of our concerns, especially when it comes to project management."
What is our primary use case?
We are using the latest version.
We use the solution for operational requirements, including procurement, inventory and management. As we are advocates of contraction, we cover almost everything within the system.
What needs improvement?
We found that the system was unable to address many of our concerns, especially when it comes to project management. We actually found it to be quite hard to use and to lack user-friendliness, which is the reason we decided to move.
While the overall function for providing coverage is good, the way the system works turned out to be a bit difficult. Efficiency was an issue, as well as user-friendliness. Something which would take five minutes in a standard ERP, takes 10 with the solution. The method of handling the entire transactions should be greatly simplified.
When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.
The solution is really expensive.
If used properly, one can see a return on his investment. If not, it will cost a person a lot of money. It's that simple.
I have worked with technical support and it actually involves two types of consultants, one technical and the other functional. The technical requirements, such as coding, which comprise the backend, should have more people involved for delivering what is needed.
For how long have I used the solution?
We have been using JD Edwards EnterpriseOne in excess of four to five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.
The solution is used extensively in our organization.
How are customer service and support?
I have worked with technical support and it actually involves two types of consultants, one technical and the other functional. The technical requirements, such as coding, which comprise the backend, should have more people involved for delivering what is needed.
Which solution did I use previously and why did I switch?
We have plans to move to another solution.
What about the implementation team?
Much cost-consuming staff is needed for deployment and maintenance.
What was our ROI?
If used properly, one can see a return on his investment. If not, it will cost a person a lot of money. It's that simple.
What's my experience with pricing, setup cost, and licensing?
The solution is really expensive.
Which other solutions did I evaluate?
When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.
What other advice do I have?
The deployment is handled through a third party; in which we have a team of consultants. They handle everything, from the setup, to the implementation, to the training.
My advice to others is that they use what is available in the system and not attempt to exceed its capacity.
I rate JD Edwards EnterpriseOne as a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: October 2024
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