JD Edwards EnterpriseOne is used by our clients that use different modules, such as payroll and finance. I primarily use the payroll module.
Functional Consultant at DXC Technology
Useful orchestrator, reliable, and helpful support
Pros and Cons
- "The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good."
- "JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used."
What is our primary use case?
What is most valuable?
The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good.
What needs improvement?
JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used.
For how long have I used the solution?
I have been using JD Edwards EnterpriseOne for approximately three years.
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JD Edwards EnterpriseOne
January 2025
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What do I think about the stability of the solution?
JD Edwards EnterpriseOne is stable.
What do I think about the scalability of the solution?
The scalability of JD Edwards EnterpriseOne is good.
We have approximately 40 clients using
How are customer service and support?
I rate the support from JD Edwards EnterpriseOne a four out of five.
How was the initial setup?
The setup of JD Edwards EnterpriseOne difficulty depends on the module being installed by the client. The setup does not take much time but the implementation of the modules can take approximately 18 weeks to complete. If there are multiple modules being implemented it can take approximately six months.
What about the implementation team?
I am a consultant that does the JD Edwards EnterpriseOne implementations.
What's my experience with pricing, setup cost, and licensing?
The price of JD Edwards EnterpriseOne is high. However, every ERP solution has a high price.
What other advice do I have?
I would recommend this solution to others.
I rate JD Edwards EnterpriseOne eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at LTI - Larsen & Toubro Infotech
Easy to set up with good integrations and good accounting
Pros and Cons
- "The financials are great."
- "They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards."
What is our primary use case?
We basically provide the consulting and we just do the implementation for the clients with JD Edwards.
What is most valuable?
The accounting portion is very good for one. The financials are great.
The integrations are good. Right now, the orchestration is very good. The new feature, which is coming as orchestration and UDO, offers different objects, which are currently in demand now. The integration with the different third-party systems is great.
The solution is easy to set up.
It's quite stable.
What needs improvement?
They are trying to provide one-view reporting. They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards. They should have the reporting, the financial reports, however, right now, people use other software. They take on third-party software, like Hubble. It's an Oracle product only. They interface with JD Edwards.
For how long have I used the solution?
I've been working with the solution for 13 years.
What do I think about the stability of the solution?
The solution is stable. There aren't bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
You can scale the solution if you need to.
How are customer service and support?
For support, we have tickets. The support varies from client to client. We've got the solution from Oracle. My support is there. Once we raise the queue with Oracle we receive that feedback.
How was the initial setup?
The solution is easy to set up. It's not overly complex or difficult.
What about the implementation team?
We handle installations for our clients.
What's my experience with pricing, setup cost, and licensing?
The cost is a bit expensive, however, the licensing model is good. There are some items, such as reporting, that will cost extra. Clients might need to purchase BI tools. That's where it can get expensive for them.
What other advice do I have?
We are partners with Oracle.
If it's a medium or large-scale operation, I'm happy if people go for that ERP. If they want to not spend too much on their solution, like on an SAP or Oracle, this is a good option. I work for bigger clients, they have this product and they are using it for more than 12 or 15 years now and they're really happy and they're big, big, big. Therefore, the customer, if they want, could go for this product first, and if they want to go for EBS or SAP, or any other ERP, they can move over.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
JD Edwards EnterpriseOne
January 2025
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Systems Architect at a consumer goods company with 1,001-5,000 employees
Generates financial reports that are aligned with business expectations. I would like to see improvements in GL, AP, AR, and the sales and supply chain.
What is most valuable?
The most valuable feature is customization through E1 tools because Oracle JDE is neither prepared nor updated in time for Latin America localizations.
How has it helped my organization?
Financial reports are clearer and better aligned with business expectations.
What needs improvement?
I would like to see the following:
- Improvements in GL, AP, AR and sales and supply chain
- A standard solution for the deployment server to automate, assemble, build, and deploy packages by schedule. We need to develop or look for third party solutions. The same goes for E1 Pages.
- An easier setup
For how long have I used the solution?
We have used this solution for five years.
What do I think about the stability of the solution?
We did have some stability issues. We currently use IBM WebSphere 7.1 and it sometimes does not look like it is 100% compatible.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How are customer service and technical support?
I would give technical support a rating of 7/10.
Which solution did I use previously and why did I switch?
We used to work with JDE World Software Version A7.3. We changed because the business required more advanced technology functions like mobility and financial reporting.
How was the initial setup?
The setup was absolutely straightforward. It was mostly on the end-user paradigm from using the Word software (green screen) to a web-based application.
What's my experience with pricing, setup cost, and licensing?
Find a way to manage licenses wisely. Negotiate it as best as you can with your provider because it is very expensive.
Which other solutions did I evaluate?
We evaluated SAP and Oracle EBS.
What other advice do I have?
Evaluate the known issues, implement the most stable tool releases, and keep your ASUs/ESUs up-to-date.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Leader at a tech services company with 1,001-5,000 employees
A customizable, user-friendly, and stable product for managing the business
Pros and Cons
- "With the new versions, it has become very user-friendly. We have integration with mobiles, and we have cloud-based solutions. There are a lot of things that can be done by front-end users without technical knowledge. They can create reports without having to do any coding, and it's very good now."
- "If they can research and make the installation part easier or more user-friendly, it would be nice."
What is our primary use case?
It is a good product for managing the business. We can manage supply chain and distribution, manufacturing, finance, etc.
I'm a consultant. I work for different clients, and I have worked on different versions, such as XP, 8.12, 9.1, and 9.2.
What is most valuable?
The good thing about it is that it is very customizable. We can modify it the way we want.
With the new versions, it has become very user-friendly. We have integration with mobiles, and we have cloud-based solutions. There are a lot of things that can be done by front-end users without technical knowledge. They can create reports without having to do any coding, and it's very good now.
What needs improvement?
If they can research and make the installation part easier or more user-friendly, it would be nice.
For how long have I used the solution?
I have been using this solution for about 10 years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable. The client I'm currently working with has about a thousand users, but I've worked with other clients with a lot more users, such as about 5,000 or so, across different geographies.
There is currently no plan to increase its usage.
How are customer service and support?
It is pretty good, but when we contact Oracle support, we have to first do our homework. They need several things before they look into any issues.
Oracle provides support for standard things. They support the standard or vanilla product. If we have a lot of customizations, it gets tricky. We are responsible for the things we change, and they are mostly responsible for the standard part. So, the more customizations we have, the trickier it gets.
Which solution did I use previously and why did I switch?
I used a product from Oracle as a CRM tool, but I haven't used any other ERP. I've only been using JD Edwards.
How was the initial setup?
It is not very straightforward. You need a very technical person to do that or assist you. The installation is okay, but when you're implementing, you have to do adjustments to make it work for your business. So, it does require a little bit of technical expertise. You might need help from Oracle as well.
The installation takes a few days, but the implementation can take a few months.
In terms of maintenance, in the current team that I'm working with, there are about 25 to 30 people for IT support for 1,000 users.
What other advice do I have?
I find it really good. I have limited exposure to the product, and from my point of view, it is very customizable. It is very good because we can modify the way we want. It is stable as long as we are following Oracle guidelines.
I would definitely recommend it to others. I love it. With the new versions, it has become very good.
I would rate it a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Global Oracle JDE Practice Head at a tech services company with 10,001+ employees
Continual feature enhancements, low maintenance, and user-friendly
Pros and Cons
- "JD Edwards EnterpriseOne has improved within all the solutions and there have been a lot of investments by Oracle in these solutions. Most of the functionalities, and business requirements, are available for the system in the solution and there have been enhancements to the processes, UI, and tools, which have been done on a regular basis."
- "The initial setup of JD Edwards EnterpriseOne is straightforward. However, it could improve."
What is our primary use case?
JD Edwards EnterpriseOne is an ERP solution for our customer's business processes comprising of manufacturing, financials, procurement, inventory, et cetera.
What is most valuable?
JD Edwards EnterpriseOne has improved within all the solutions and there have been a lot of investments by Oracle in these solutions. Most of the functionalities, and business requirements, are available for the system in the solution and there have been enhancements to the processes, UI, and tools, which have been done on a regular basis.
The inbuilt BI user experience and enhanced UI analytics, are very good. These are key features I love about the solution. It is more user-friendly with functionalities continually updating and there's less technical dependency. Rather than hiring a technical person to explain everything or doing the development for you, anyone can do it on their own without any technical help, such as the end-users.
For how long have I used the solution?
I have been using JD Edwards EnterpriseOne for approximately 18 years.
What do I think about the stability of the solution?
JD Edwards EnterpriseOne is highly stable.
What do I think about the scalability of the solution?
JD Edwards EnterpriseOne is best suited for small and medium business enterprises. There are multiple features in the solution that customers look for and this is why it has been a good solution for the past 30 to 35 years in the market.
JD Edwards EnterpriseOne is a scalable solution.
How are customer service and support?
If there's any problem, such as a bug in the system, you have the solution on the knowledge garden, on the Oracle website.
Which solution did I use previously and why did I switch?
I am an engineer for the last 18 years and I have not seen any other solution from the market that is better. I have seen some comparable solutions, that might be on par with the JD Edwards EnterpriseOne. However, JD Edwards EnterpriseOne is being rated as the tier one ERP in the industry for SMBs.
How was the initial setup?
The initial setup of JD Edwards EnterpriseOne is straightforward. However, it could improve.
I rate the setup of JD Edwards EnterpriseOne a three out of five.
What about the implementation team?
The maintenance of JD Edwards EnterpriseOne is very low. There can be support after the implementation, but I've seen a lot of customers using the solution without the support. They are able to maintain the solution on their own.
What other advice do I have?
My advice to others is JD Edwards EnterpriseOne is excellent. It has multiple features and business processes of the industry, especially the manufacturing industry, out of the box. There are fewer customizations required. It can meet, 90 to 95 percent of the standard business processes' out-of-box functionality. It is a very good solution from a business point of view.
I rate JD Edwards EnterpriseOne a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
IT Director - Latin America at a logistics company with 5,001-10,000 employees
Valuable financial model for sales, pricing, and inventory
Pros and Cons
- "I think it is strong in sales, inventory, and pricing."
- "Something that could be included is a supply chain management system. That's what we're looking for."
What is our primary use case?
We use this solution for the financial model. We use it for accounts receivable, with payments, accounting, fixed assets, inventory, and purchasing.
We are a quite large B2B company. The solution is deployed on-premise.
What is most valuable?
I think it is strong in sales, inventory, and pricing.
What needs improvement?
Something that could be included is a supply chain management system. That's what we're looking for.
For how long have I used the solution?
I have been using this solution for 25 years.
What do I think about the stability of the solution?
Stability is good.
What do I think about the scalability of the solution?
Scalability is good. We can do a lot without any problems. We have about 600 people using this solution.
How was the initial setup?
Setup is simple. For deployment, we used eight people to run the software.
What about the implementation team?
We used both consultants and resellers for deployment.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are on a yearly basis, and there are no additional costs.
What other advice do I have?
I would rate this solution 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ERP Auditor at a construction company with 10,001+ employees
An expensive solution which rates unfavorably with SAP for efficiency and lacks sufficient backend support, but provides stability
Pros and Cons
- "The solution is stable."
- "We found that the system was unable to address many of our concerns, especially when it comes to project management."
What is our primary use case?
We are using the latest version.
We use the solution for operational requirements, including procurement, inventory and management. As we are advocates of contraction, we cover almost everything within the system.
What needs improvement?
We found that the system was unable to address many of our concerns, especially when it comes to project management. We actually found it to be quite hard to use and to lack user-friendliness, which is the reason we decided to move.
While the overall function for providing coverage is good, the way the system works turned out to be a bit difficult. Efficiency was an issue, as well as user-friendliness. Something which would take five minutes in a standard ERP, takes 10 with the solution. The method of handling the entire transactions should be greatly simplified.
When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.
The solution is really expensive.
If used properly, one can see a return on his investment. If not, it will cost a person a lot of money. It's that simple.
I have worked with technical support and it actually involves two types of consultants, one technical and the other functional. The technical requirements, such as coding, which comprise the backend, should have more people involved for delivering what is needed.
For how long have I used the solution?
We have been using JD Edwards EnterpriseOne in excess of four to five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.
The solution is used extensively in our organization.
How are customer service and support?
I have worked with technical support and it actually involves two types of consultants, one technical and the other functional. The technical requirements, such as coding, which comprise the backend, should have more people involved for delivering what is needed.
Which solution did I use previously and why did I switch?
We have plans to move to another solution.
What about the implementation team?
Much cost-consuming staff is needed for deployment and maintenance.
What was our ROI?
If used properly, one can see a return on his investment. If not, it will cost a person a lot of money. It's that simple.
What's my experience with pricing, setup cost, and licensing?
The solution is really expensive.
Which other solutions did I evaluate?
When it comes to scalability, a much larger team is needed to handle the system than would otherwise be the case with an SAP solution.
What other advice do I have?
The deployment is handled through a third party; in which we have a team of consultants. They handle everything, from the setup, to the implementation, to the training.
My advice to others is that they use what is available in the system and not attempt to exceed its capacity.
I rate JD Edwards EnterpriseOne as a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Project Manager at Clarisity Solution
Accounts Payable and Procurement modules are stable and useful features
Pros and Cons
- "The solution’s Accounts Payable and Procurement modules are the most stable and quite useful compared to other finance modules."
- "The Fixed Asset module is not desirable because it is complicated."
What is our primary use case?
Recently, we helped one of our clients to implement centralized procurement using the solution. Our clients used to handle their procurement activities separately for individual countries. Now, they have centralized procurement. We do not implement the solution for our clients. We do small projects like improvements to the existing systems.
What is most valuable?
The solution’s Accounts Payable and Procurement modules are the most stable and quite useful compared to other finance modules. For modules related to finance, we are quite satisfied with the AP, General Accounting, Procurement, Sales, and Inventory modules.
What needs improvement?
During our procurement centralization project, we noticed that the EDI interface is slightly complicated. Certain fields are insignificant, but we have to enter information into those fields because the system would not proceed further without those inputs. So, the EDI interface should be improved. The Fixed Asset module is not desirable because it is complicated.
Though the solution has a lot of good features, I do not like the dashboard. If VA tools can be integrated into the solution, it will be helpful for key decision-makers in the organization, like CFOs and CIOs. Currently, these decision-makers rely on a separate VA tool to obtain information.
For how long have I used the solution?
I have been using JD Edwards since 2007.
What do I think about the stability of the solution?
The stability of the solution has been a challenge. I would rate stability a seven out of ten.
What do I think about the scalability of the solution?
The scalability of the product is not great. Some users are more comfortable with SAP as compared to JD Edwards. Our clients are generally medium-sized enterprises. I rate the scalability a five out of ten.
How are customer service and support?
The technical support is good. Oracle responds to the queries we post. They are quite knowledgeable. Support has not been a challenge for us.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In my previous organization, I used Tally. JD Edwards is a much more vast and better tool when compared to Tally. The best part about JD Edwards is that it is an integrated system. All the modules are interrelated. The transactions are interfaced with the finance system, which serves as a reporting mechanism.
If a client asks us to create a new report, our developer takes more time to create the report. If there were any tools available within JD Edwards, it could have helped the developer to code faster.
How was the initial setup?
Since I have been working with the solution for around 15 years, I find the initial setup and configuration simple and straightforward. We need basic experience and domain knowledge to easily understand the configuration and setups. I rate the initial setup a nine out of ten.
What about the implementation team?
The deployment of the solution does not take much time. It is manageable. The CNC administrator team manages the deployment. Deployment is not a challenge.
What other advice do I have?
I am a subject matter expert for finance. People looking to start using JD Edwards should look at the chart of accounts and other basic setups in the finance modules to get an overview of the solution. I would rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: January 2025
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