It has simplified the process completely, and even though it has many features which are available in the market now, but it is on par with the other ERP software solutions available in the market now.
Manager at a construction company with 1,001-5,000 employees
It has simplified the process completely, and on par with the other ERPs that are available in the market now.
Pros and Cons
- "It has simplified the process completely, and even though it has many features which are available in the market now, but it is on par with the other ERPs that are available in the market now."
- "We do a straight forward, simple plug and play installation so there are no problems technically now."
- "Originally, there were some complications with implementation."
How has it helped my organization?
What is most valuable?
One feature is that J.D. Edwards supports any software it integrates with.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It's a 100% stable product. In past versions, there were issues of instability. But, now it is entirely stable, as long as it is properly maintained and properly implemented.
Buyer's Guide
JD Edwards EnterpriseOne
November 2024
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the scalability of the solution?
It can be scalable to any extent. There are no issues and no boundaries. We find for J.D. Edwards to scale. It can serve small medium and large enterprises at the same time.
How was the initial setup?
Originally, there were some complications with implementation. But now, it is very simple to set up and get everything going in a couple of months. Oracle has done tremendous work on improving the issues that we were facing on the J.D. Edwards front, and they fixed all those issues. Now we do a straight forward, simple plug-and-play installation, so there are no problems technically now.
What's my experience with pricing, setup cost, and licensing?
The pricing of this solution costs an arm and a leg. This keeps the customers away from going for J.D. Edwards.
Which other solutions did I evaluate?
We compared:
- JD Edwards EnterpriseOne vs Dynamics AX
- JD Edwards EnterpriseOne vs SAP
- JD Edwards EnterpriseOne vs Red Hat.
We selected JD Edwards because technically it was sound, and commercially, it came at a good price. It was a great value.
What other advice do I have?
When looking for a new product, definitely consider:
- Stability
- IT technology
- Value
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Functional Consultant at DXC Technology
Useful orchestrator, reliable, and helpful support
Pros and Cons
- "The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good."
- "JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used."
What is our primary use case?
JD Edwards EnterpriseOne is used by our clients that use different modules, such as payroll and finance. I primarily use the payroll module.
What is most valuable?
The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good.
What needs improvement?
JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used.
For how long have I used the solution?
I have been using JD Edwards EnterpriseOne for approximately three years.
What do I think about the stability of the solution?
JD Edwards EnterpriseOne is stable.
What do I think about the scalability of the solution?
The scalability of JD Edwards EnterpriseOne is good.
We have approximately 40 clients using
How are customer service and support?
I rate the support from JD Edwards EnterpriseOne a four out of five.
How was the initial setup?
The setup of JD Edwards EnterpriseOne difficulty depends on the module being installed by the client. The setup does not take much time but the implementation of the modules can take approximately 18 weeks to complete. If there are multiple modules being implemented it can take approximately six months.
What about the implementation team?
I am a consultant that does the JD Edwards EnterpriseOne implementations.
What's my experience with pricing, setup cost, and licensing?
The price of JD Edwards EnterpriseOne is high. However, every ERP solution has a high price.
What other advice do I have?
I would recommend this solution to others.
I rate JD Edwards EnterpriseOne eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
JD Edwards EnterpriseOne
November 2024
Learn what your peers think about JD Edwards EnterpriseOne. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
JDE E1 Technical - Senior Consultant at a tech services company with 201-500 employees
Offers a variety of features, easy to use and understand, reasonably priced, and has responsive technical support.
Pros and Cons
- "The 1V reporting is straightforward and simple to use. Creating 1V reports does not require any technical knowledge."
- "The implementation procedure could be simplified."
What is our primary use case?
My role for this product, JD Edwards EnterpriseOne, is as a technical developer. I use almost all of the technical tools, including JDeveloper, which is a tool that we use for development, specifically web services development using Java programming. At the moment, JDeveloper is a product within Oracle that is integrated with our JD Edwards EnterpriseOne product for developing business services.
We all use JD Edwards EnterpriseOnes' core technical products, including the Universal Batch Engine, which we use for report development. Another tool is used for interactive application development.
And the name-giving tools and business functions that we create based on the needs. So those are the types of business functions that we create with JD name-giving tool programming, and you can see the functions that we use in C+, C++ for Java, and JD Edwards name-giving tool programming languages. When it comes to databases, I have experience in both executing and writing SQL.
What is most valuable?
I like all of the progress Oracle has made with JD Edwards EnterpriseOne. They have introduced a new tool, Orchestrator, in the most recent version or the most recent separated version of JD Edwards EnterpriseOne. It is a replica or a replacement for the development of business services, in my opinion. We use the Orchestrator tool to develop the orchestration processes, which we then use for data migration from the Legacy system to JD Edwards EnterpriseOne, and vice versa if you're using that tool.
I like the terminologist, which I would say is a must-have feature that was missing when I was using OneWorld. Prior to JD Edwards EnterpriseOne, there was OneWorld, and there were no requesting tokens, holding tokens, or resuming the object for myself. Unless I give them permission, no one else can check it out and start working on it to write code. As a result, that is an enhancement to the OneWorld in JD Edwards EnterpriseOne.
I have worked with various types of objects. I have worked with almost all types of objects. I was given an excellent opportunity to work on a wide range of JD Edwards EnterpriseOne objects.
The 1V reporting is straightforward and simple to use. Creating 1V reports does not require any technical knowledge. This is quite interesting, and I know how to work on it; it is not a part of improvement, and I am aware of it. Aside from that, I haven't worked on any JD Edwards EnterpriseOne E1 pages.
I'm really looking forward to some opportunities to get some work done on it so that I can learn JD Edwards EnterpriseOne E1 pages and gain some experience.
They have all of the good models, such as finance, supply chain, recruitment, HRMS, accounts receivable, and payable.
Despite the fact that it is an old technology, we still have good projects and good work. It's an excellent technological product that any client should consider.
What needs improvement?
Oracle has introduced Orchestrator as a new technical tool in the most recent upgraded version.
I didn't get much experience working on this Orchestrator, but I did watch some tutorials and do some exercises on my own. And, to be honest, I don't have such an environment for orchestration development. That is something I need to look into, study, and have peace of mind about. Aside from that, there are some technical tools introduced by Oracle that I have not worked on. I have a lot of 1V reporting. 1V reporting is a type of interactive reporting tool that Oracle has introduced in JD Edwards EnterpriseOne.
In a nutshell, Orchestrator is the primary technical tool on which I would like to focus my efforts.
The tools we use for data transformation from Legacy to JD Edwards EnterpriseOne are inbound and outbound from JD Edwards EnterpriseOne. Most of us as technical people believe that the suite processors or EDI processors introduced by JD Edwards EnterpriseOne and Oracle are more reliable when compared to the most advanced tools for business development orchestration, such as JDeveloper. Because the objective of using it is the same, it's for data transformation.
We believe that the older features or tools provided by Oracle are more reliable than the new ones. If you ask me, I would prefer to stick with the older tools that we use for data transformation because they are more reliable.
The implementation phase is critical. If that is done correctly, it will be a 10 out of 10.
That is a very important part, as it is the first stage when you buy this product. If the product has been successfully implemented, you will receive a score of 10 out of 10. The implementation procedure could be simplified. Then there's customization, product customization, as well as customization for your business environment. That can be counted separately, not all at once.
For how long have I used the solution?
I have been working with JD Edwards EnterpriseOne for more than ten years.
We are using the latest version.
We have not deployed it using the cloud, because the project that I have been working with does not yet use the cloud.
What do I think about the stability of the solution?
JD Edwards EnterpriseOne is a stable, and reliable product.
What do I think about the scalability of the solution?
My current project is a US project, and I can tell you that we have a team of about 250 people. 250 people, but not all of them in JD Edwards EnterpriseOne. We have nearly 50 people in different teams at JD Edwards EnterpriseOne.
There are many more in this project. I'm not sure if there are any other projects that are using this product. But there are several projects, but I'm only going to tell you about my current project.
JD EnterpriseOne's product is simple to use and understand. When it comes to ERP technology, there are many models, all of them, that have been widely used in the United States, first and foremost, and it is developed are with the needs of the US clients in mind.
How are customer service and support?
Oracle does offer technical support. They do provide technical assistance. Oracle is a company that offers technical support.
We do obtain licenses from Oracle. For example, I work for a client who provides us with access to Oracle support and licenses. And whenever we get stuck somewhere, whether it's a problem with a JD Edwards EnterpriseOne product, a technical problem, a functional problem, or anything else, we just write a query on the Oracle support portal. There is an Oracle support portal where we can submit our questions, and they respond within two to three working days.
We've been writing them, our queries, directly to Oracle support, and they do respond, and they respond as quickly as they can.
How was the initial setup?
I was not involved in the deployment process. I do work on product development. I'm the head of JDeveloper.
Deployment of the product is handled by a different department known as the CNC department. CNC consultants are more aware of it.
We have separate teams, for the product deployment.
There are some maintenance activities that our CNC team has been doing for a long time. I'll give you an example, of maintenance activities. The client may be using a specific product version, and there may be some ESUs or stars, which we, or a CNC consultant, may apply to that product upon function approval.
Those ESUs will sort when there is consolidation or when there is a package that includes some of the additional functionality for any particular object that is not present in the version that the client has been using. In that case, we identify the ESUs and stars to which we must apply in specific objects. Accordingly, we accept those functions and approvals. We, as technical personnel, reviewed them, the code that ESU and the stars requested, and upon function approval, the CMC consultants applied on those objects, the list of objects wherever it is required. This is the type of maintenance that CNC workers perform on a regular basis.
What's my experience with pricing, setup cost, and licensing?
In terms of price, it is not on the high end. When compared to the SAP product, it is significantly less expensive.
If you buy the product and then get support from Oracle directly, they will charge you.
It is conditional. If you buy some additional licenses from them to use products, I believe they will give you access to that when you buy a product. That is present, of course, but if you require something additional from them, an addition to the product, there are some sub-products there you will require in the future, so they will charge for that or any valid services for some years or some time period, but those charges are also very minimal.
What other advice do I have?
Oracle is my company's partner, and JD is an Oracle product. It's a partner to my company, and it's a client partner, but they have a license to a product version, and they also have Oracle support. There is an Oracle support portal; we ask a question, the client asks a question, and the client asks another question. We have had discussions with Oracle about this product. If you purchase this product, you will receive Oracle support for the initial days.
When you buy JD Edwards products, the first step that you will need is JD Edwards implementation. For each model that you purchase, you will require the services of some functional experts. When you purchase it as a product, you will be purchasing some models from them. You will require a financial model as well as supply chain models. For each model, you will undoubtedly require supply chain, finance, and consulting. They will be responsible for the product's implementation.
I would definitely recommend this solution because I have had a great experience working with this product as a developer.
I would rate JD Edwards EnterpriseOne an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
LATIS Area Manager - North America at a renewables & environment company with 1,001-5,000 employees
Every module has some particular value depending on who the type of user is.
Valuable Features
Every single module has some particular value depending on who the type of user is. For example, the Address Book is a master data feature. It offers a lot of different types of credits and collections. It allows you to hone in on the credit holds, allows you to be specific if you need some customer statements, or provides reminder letters. It allows you different cross-language functionality, which we need across the different countries that we're in. It allows you to have different payment terms. It has this Address Book by line of business, so that if you had multiple business units, you could hone in on each credit and collection based upon each business unit specific, while using the same, single customer.
Improvements to My Organization
The product is pretty spot on. The nicest feature that I love about Address Book, and just JD Edwards in general, is that it always gives you an inquiry screen before you actually add an order entry, and it always allows you. But before you delete something, it always questions you, "Are you sure you really want to do this?" No matter what version you're in, it always asks you that -- tried and true.
Room for Improvement
There's a lot of patches and bugs that come along when you're doing your upgrade that were not found or hidden during the user-acceptance testing. So now there's a lot of base lines that have to be applied, so that's rather disappointing.
Use of Solution
We've been on JD Edwards for a while now. It was on our previous platform, and it was used by most of our regions, so this was decided back in 2008.
Deployment Issues
We've had no issues with deployment.
Stability Issues
I just went live with an upgrade, so it's not stable. We have tons of disconnects. We just went up on the Oracle Cloud, and it has horrendous stability, with internet browser issues, compatibility issues, and we're trying to determine if it is on the network side of my local network or is it on the Oracle side.
Scalability Issues
We're still investigating whether it will scale. We've only been live for six weeks, so it's a critical product that's being highly reviewed. But we're taking it one step at a time.
Customer Service and Technical Support
If it's critical and we keep raising it, as long as there's a ticket, technical support will respond to us. Even if we go to the top of Oracle, they still need a ticket. Then they'll double-check your work, and so they really want it to be specific before they'll actually proceed with anything else.
Initial Setup
The initial setup is complex because you're going up on the cloud. Coming from where we were before to where we are now took us about two-and-a-half years.
Other Advice
I'd encourage others to use it, but I've been using JD Edwards for a very long time. Others would choose an SAP product over this because they over a full-blown solution. If your data isn't aligned and you don't have all the garbage taken out, you're going to end up with the same bad system you had before you implemented it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Architect at Assore
Stable and solid with reasonable licensing costs
Pros and Cons
- "A stable and solid product."
- "Lacking in certain areas of support."
What is most valuable?
This is a stable and solid product.
What needs improvement?
We've lost the second and third layer of support to a company that specializes in JD Edwards, so they do all the changes for us.
For how long have I used the solution?
I've been using this solution for 12 years.
What do I think about the stability of the solution?
We have some small issues but the stability is fine.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
We have a monthly SOA meeting. Tech support is always busy with tickets, incidents, changes and service requests.
How was the initial setup?
The initial setup is somewhere between straightforward and complex. It was not straightforward, but it was done a while ago and would likely be simpler these days. We used a third party for our implementation 12 years ago. We now have 600 users.
What was our ROI?
We've seen a return on our investment.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are reasonable.
What other advice do I have?
I recommend this solution and rate it 10 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Architect at a tech services company with 51-200 employees
Brings operational efficiency, highly configurable, and pretty stable
Pros and Cons
- "It is highly configurable. You have a choice in terms of how you want to run it. You can run it in your own data center, in a private cloud, or in a public cloud. The choice is really up to the customer."
- "They have been improving it every day, but it could have more automation."
What is our primary use case?
I help implement it, set it up, and support it. It is really good for clients who use it for financials, supply chain, payroll, human resources, and manufacturing, so almost everything.
I use multiple versions of it, such as 9.0, 9.1, and 9.2, because I support many customers. In terms of deployment, the customers have all kinds of deployments such as traditional data centers, public cloud, and private cloud.
How has it helped my organization?
It brings operational efficiency by integrating different processes within the organization into one system. It also brings best practices of the industry into your processes. You can configure the processes within the software in a way that they align with the best practices that exist in the industry.
What is most valuable?
It is highly configurable. You have a choice in terms of how you want to run it. You can run it in your own data center, in a private cloud, or in a public cloud. The choice is really up to the customer.
What needs improvement?
They have been improving it every day, but it could have more automation.
For how long have I used the solution?
I have been working with this solution for 19 years.
What do I think about the stability of the solution?
It is pretty stable now. There were earlier releases that weren't as stable, but it is becoming more and more stable every day.
What do I think about the scalability of the solution?
It can scale if architected well. It is highly configurable, and it is dependent on how a customer chooses to set it up. It is built to scale for 5,000 users. It is not really a limit, but 5,000 or less is where it performs well.
How are customer service and support?
Their technical support is good.
Which solution did I use previously and why did I switch?
Our clients have used legacy systems, homegrown systems, and other ERP solutions.
How was the initial setup?
It is complex. In terms of deployment, you can get it all up and running within a month, but its implementation is a long process. It depends on the size of the organization and the number of processes they're trying to implement. So, implementations can take anywhere from six months to two years, depending on how big the organization is.
The number of staff required for deployment and maintenance depends on the implementation. In terms of their roles, there are system admin and developers. Then there are application consultants or business analysts. They are the people who have expertise in a particular domain such as financials, supply chain, or manufacturing. So, it depends on the different processes that you are going to set up in JD Edwards. You could have an organization that is only implementing financials, and in that case, you only need one financial SME, but if you have an organization that is going to implement financials, manufacturing, and supply chain, you're going to need SMEs for these areas.
What's my experience with pricing, setup cost, and licensing?
It depends on the number of users and the modules that you want to buy. It is licensed on a perpetual license basis. You buy the license costs upfront, and then there is maintenance for support that you pay every year, which is typically about 20%.
The expense also depends on an organization's IT strategy, such as whether they're going to support the system internally or whether they're going to get an external vendor like my company to help support it.
What other advice do I have?
Make sure that you have the right strategy on whether you're going to support it internally or you're going to hire an external vendor for it. It needs a specialized skill set; it is not something that anyone can just support.
I would rate it an eight out of 10. This is based on what I've heard from my customers and people who use other solutions. I haven't worked with too many other products to give a fair comparison.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Project Manager at Clarisity Solution
Accounts Payable and Procurement modules are stable and useful features
Pros and Cons
- "The solution’s Accounts Payable and Procurement modules are the most stable and quite useful compared to other finance modules."
- "The Fixed Asset module is not desirable because it is complicated."
What is our primary use case?
Recently, we helped one of our clients to implement centralized procurement using the solution. Our clients used to handle their procurement activities separately for individual countries. Now, they have centralized procurement. We do not implement the solution for our clients. We do small projects like improvements to the existing systems.
What is most valuable?
The solution’s Accounts Payable and Procurement modules are the most stable and quite useful compared to other finance modules. For modules related to finance, we are quite satisfied with the AP, General Accounting, Procurement, Sales, and Inventory modules.
What needs improvement?
During our procurement centralization project, we noticed that the EDI interface is slightly complicated. Certain fields are insignificant, but we have to enter information into those fields because the system would not proceed further without those inputs. So, the EDI interface should be improved. The Fixed Asset module is not desirable because it is complicated.
Though the solution has a lot of good features, I do not like the dashboard. If VA tools can be integrated into the solution, it will be helpful for key decision-makers in the organization, like CFOs and CIOs. Currently, these decision-makers rely on a separate VA tool to obtain information.
For how long have I used the solution?
I have been using JD Edwards since 2007.
What do I think about the stability of the solution?
The stability of the solution has been a challenge. I would rate stability a seven out of ten.
What do I think about the scalability of the solution?
The scalability of the product is not great. Some users are more comfortable with SAP as compared to JD Edwards. Our clients are generally medium-sized enterprises. I rate the scalability a five out of ten.
How are customer service and support?
The technical support is good. Oracle responds to the queries we post. They are quite knowledgeable. Support has not been a challenge for us.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In my previous organization, I used Tally. JD Edwards is a much more vast and better tool when compared to Tally. The best part about JD Edwards is that it is an integrated system. All the modules are interrelated. The transactions are interfaced with the finance system, which serves as a reporting mechanism.
If a client asks us to create a new report, our developer takes more time to create the report. If there were any tools available within JD Edwards, it could have helped the developer to code faster.
How was the initial setup?
Since I have been working with the solution for around 15 years, I find the initial setup and configuration simple and straightforward. We need basic experience and domain knowledge to easily understand the configuration and setups. I rate the initial setup a nine out of ten.
What about the implementation team?
The deployment of the solution does not take much time. It is manageable. The CNC administrator team manages the deployment. Deployment is not a challenge.
What other advice do I have?
I am a subject matter expert for finance. People looking to start using JD Edwards should look at the chart of accounts and other basic setups in the finance modules to get an overview of the solution. I would rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Volunteer Engagement Specialist at a non-profit with 11-50 employees
Easy to use, reliable, fast learning environment
Pros and Cons
- "It is easy to inquire about any account in our company."
- "It does not submit the inquiry as requested. We have to close the application and restart the computer."
What is our primary use case?
Our primary use case is for accounting, budgeting, project costs, and all cost-related financial purposes.
What is most valuable?
I have found their budgeting and financial inquiries are easy to work with. It is easy to inquire about any account in our company. They are good with financial and accounting platforms.
What needs improvement?
From my perspective sometimes it is glitchy. We have to close the application and restart the computer. It does not submit the inquiry as requested.
For how long have I used the solution?
I have been working with JD Edwards EnterpriseOne for the past nine months.
What do I think about the stability of the solution?
I have found the stability matches our current expectations.
What do I think about the scalability of the solution?
We are having a few issues with scalability bringing other individuals into the same purchase order. This is something that needs to be improved.
How was the initial setup?
It is straightforward. I learned it in a week to ten days and I am doing the purchasing orders as well.
What other advice do I have?
I would rate JD Edwards EnterpriseOne a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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