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Eduardo Zagal - PeerSpot reviewer
General Manager and Partner at B2Tech
Real User
Useful policy management, flexible, and useful documentation
Pros and Cons
  • "The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
  • "JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

What is our primary use case?

JumpCloud is a zero-trust network access solution. We are focused principally on the public health sector. We use the solution in conjunction with Amazon AWS, Microsoft Azure, or other cloud providers. 

We use JumpCloud to manage our teams' access with a single sign-on and by applying policies to their devices. This is a solution that helps integrate one with the other.

What is most valuable?

The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them.

What needs improvement?

JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android.

In the next release, the solution could be more integrations with other solutions without the need for heavy configurations.

For how long have I used the solution?

I have been using JumpCloud for approximately one year.

Buyer's Guide
JumpCloud
January 2025
Learn what your peers think about JumpCloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the stability of the solution?

JumpCloud is stable.

What do I think about the scalability of the solution?

The scalable of JumpCloud is very good.

How are customer service and support?

I have not had the need to contact the support. The support material online is very useful. They have an online forum that is helpful that I have used if I need help.

How was the initial setup?

The initial setup of JumpCloud is easy and flexible. There are tutorial videos available to teach how to deploy.

What other advice do I have?

I rate JumpCloud a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user