JumpCloud is a zero-trust network access solution. We are focused principally on the public health sector. We use the solution in conjunction with Amazon AWS, Microsoft Azure, or other cloud providers.
We use JumpCloud to manage our teams' access with a single sign-on and by applying policies to their devices. This is a solution that helps integrate one with the other.
The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them.
JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android.
In the next release, the solution could be more integrations with other solutions without the need for heavy configurations.
I have been using JumpCloud for approximately one year.
The scalable of JumpCloud is very good.
I have not had the need to contact the support. The support material online is very useful. They have an online forum that is helpful that I have used if I need help.
The initial setup of JumpCloud is easy and flexible. There are tutorial videos available to teach how to deploy.
I rate JumpCloud a nine out of ten.