JumpCloud vs Twingate comparison

JumpCloud and Twingate are both solutions in the ZTNA as a Service category. JumpCloud is ranked #12 with an average rating of 8.4, while Twingate is ranked #16 with an average rating of 8.0. JumpCloud holds a 1.3% mindshare in ZaaS, compared to Twingate’s 2.9% mindshare. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 100% of Twingate users who would recommend it.

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Executive SummaryUpdated on Oct 12, 2025

JumpCloud and Twingate are competing in the identity and network access management space. JumpCloud stands out with its robust feature offerings and flexibility, while Twingate is preferred for seamless network access and superior security.

Features: JumpCloud offers single sign-on, multi-factor authentication, and system management capabilities, making it ideal for managing diverse platforms. Twingate's focus is on zero-trust access controls, seamless integration, and secure remote access with minimal latency.

Ease of Deployment and Customer Service: JumpCloud provides a straightforward deployment process for various environments with strong customer support offering substantial resources during the initial setup. Twingate offers a quick, intuitive setup to enhance network security and access, with effective customer support.

Pricing and ROI: JumpCloud provides a cost-effective solution with versatile features that lead to substantial ROI. Twingate has higher initial deployment costs but offers significant value through enhanced security and operational efficiency, supporting remote work infrastructures.

To learn more, read our detailed ZTNA as a Service Report (Updated: October 2025).

Buyer's Guide

ZTNA as a Service

October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of January 2026, in the ZTNA as a Service category, the mindshare of iboss is 2.6%, up from 1.5% compared to the previous year. The mindshare of JumpCloud is 1.3%, up from 1.0% compared to the previous year. The mindshare of Twingate is 2.9%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service Market Share Distribution
Product	Market Share (%)
iboss	2.6%
JumpCloud	1.3%
Twingate	2.9%
Other	93.2%

ZTNA as a Service

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Joey Benamy

Senior Cyber Liability Engineer at OncoLens

Helps reduce access-related support tickets, is quick to deploy, and streamlines onboarding

We were able to add Twingate into our infrastructure without having to change our infrastructure or how people work. We reaped the benefits of Twingate immediately because it replaced an alternative solution with a lot of overhead. Twingate helped reduce access-related support tickets by 80 percent. Twingate streamlines onboarding for our company, especially for the engineering team, by automating resource access through directory integrations. New employees generally require no manual configuration within Twingate, saving us significant time and effort. The resiliency is directly proportional to the level of control we exert over its components. We can manage Twingate connectors to support high availability, ensuring the system is as reliable as needed. This flexibility and control enhance Twingate's resiliency capabilities significantly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our primary use case for this product is DLP,"

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"The console is cloud-based, which is something I really appreciate."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"Content filtering is the most useful feature of iboss."

"Its initial setup was straightforward."

"It was a very easy product to install. It can be deployed very fast."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

More iboss pros

"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

More JumpCloud pros

"I appreciate Twingate's developer-first approach, particularly its excellent developer tools for deployment and management."

Cons

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"The dashboards for local use could be better."

"The reporting feature needs improvement."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

More iboss cons

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

"They need more straightening of the SSO capabilities."

"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."

"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

More JumpCloud cons

"Twingate's lack of native support for Windows Server is a significant limitation."

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"The cost was around $5 per user per month."

"JumpCloud's monthly license costs around $25 for the complete solution."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"The solution is pretty expensive."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

More JumpCloud pricing and cost advice

"Twingate's pricing is fair."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

17%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Comms Service Provider

16%

Computer Software Company

11%

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

No data available

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing is that JumpCloud licensing is based on how many users they reg...

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What needs improvement with JumpCloud?

I think JumpCloud can be improved by enhancing their support because it takes so long to get feedback from them if I ...

See all answers

What is your experience regarding pricing and costs for Twingate?

Twingate's pricing is fair.

See all answers

What needs improvement with Twingate?

Twingate's lack of native support for Windows Server is a significant limitation. While it hasn't directly affected m...

See all answers

What is your primary use case for Twingate?

We use Twingate for remote access.

See all answers

Comparisons

Netskope vs iboss

Compared 14% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 11% of the time

Cisco Umbrella vs iboss

Compared 10% of the time

Zscaler Internet Access vs iboss

Compared 9% of the time

VMware SASE vs iboss

Compared 3% of the time

More iboss Competitors

Teleport vs JumpCloud

Compared 8% of the time

Microsoft Entra ID vs JumpCloud

Compared 8% of the time

Scalefusion vs JumpCloud

Compared 7% of the time

Microsoft Active Directory vs JumpCloud

Compared 7% of the time

Microsoft Intune vs JumpCloud

Compared 6% of the time

More JumpCloud Competitors

Tailscale vs Twingate

Compared 34% of the time

Cloudflare One vs Twingate

Compared 24% of the time

Fortinet FortiGate vs Twingate

Compared 7% of the time

NordLayer vs Twingate

Compared 4% of the time

Axis Security vs Twingate

Compared 3% of the time

More Twingate Competitors

Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

JumpCloud

January 2026

Download JumpCloud product report

Buyer's Guide

Network Access Control (NAC)

December 2025

Download Twingate product report

Also Known As

iBoss Cloud Platform

Resmo

No data available

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Twingate is a cloud-based network security platform that offers secure, zero-trust access to corporate applications and resources. Its primary use case is to provide remote access to employees, contractors, and partners, allowing them to work securely from anywhere. Twingate's most valuable functionality is its ability to create secure access policies based on user identity, device, and network context. This enables organizations to enforce granular access controls, reducing the risk of data breaches and insider threats.

By leveraging Twingate, organizations can improve their security posture and reduce the IT burden of managing traditional VPNs. It also helps organizations to comply with regulatory requirements, such as GDPR and HIPAA, by providing a secure and auditable access solution.

Twingate

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Blend, Modern Health, Webflow, Liberis, Cerebral, Homebase, Bloomreach, Cameo, Hippo and Bitpanda

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