CyberArk Privileged Access Manager vs JumpCloud comparison

CyberArk and JumpCloud are both solutions in the Enterprise Password Managers category. CyberArk is ranked #3 with an average rating of 8.6, while JumpCloud is ranked #10 with an average rating of 8.4. Additionally, 95% of CyberArk users are willing to recommend the solution, compared to 100% of JumpCloud users who would recommend it.

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Executive SummaryUpdated on Jan 18, 2026

CyberArk Privileged Access Manager and JumpCloud are competitors in the privileged access and identity management space. CyberArk holds the advantage in large-scale feature-rich enterprise applications, while JumpCloud is preferred for its simplicity and integration capabilities.

Features: CyberArk provides Central Policy Manager for automated policies, Privileged Session Manager for session monitoring, and a comprehensive password vault. JumpCloud excels in device management, single sign-on integration, and policy management, delivering a user-friendly identity management experience.

Room for Improvement: CyberArk could develop more integration plugins, a simplified interface for non-experts, and enhance its documentation. JumpCloud might expand device compatibility, streamline integration with other systems, and introduce additional real-time alert features for enhanced functionality.

Ease of Deployment and Customer Service: CyberArk's on-premises setup can be complex but offers robust technical support. JumpCloud offers easier public cloud deployment, making it ideal for smaller businesses, paired with efficient customer service that promptly addresses issues.

Pricing and ROI: CyberArk is an expensive solution, with an advanced feature set suitable for large enterprises and requiring significant investment. JumpCloud offers a more cost-effective pricing model with flexible tiers, making it appealing to startups and ensuring good value for its simplicity and features.

To learn more, read our detailed CyberArk Privileged Access Manager vs. JumpCloud Report (Updated: January 2026).

Buyer's Guide

CyberArk Privileged Access Manager vs. JumpCloud

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Sean Izor

Senior PAM Consultant at iC Consult GmbH

Makes privileged access management easy with automation and granular control

Many people underestimate the value of these tools because they treat them as simple automated password management. Once you realize the volume of passwords in your organization and factor in nonhuman passwords, you realize its value. Last year, CyberArk Impact cited 45 nonhuman passwords for every human password. If you have 10,000 employees, you can imagine the number of passwords. There are also many other operations. For example, you have a Qualys scanner that needs to reach out and touch all your endpoints and scan them for vulnerabilities. They use an API call to CyberArk to pull out a Privileged credential that allows them to log in to that target. This is an automated machine call. It is tapping into CyberArk to get that credential. There can be hundreds of thousands of those operations a day. You do not want to manage those passwords by hand. Some people marginalize the significance of such a solution by saying that it is just a fancy password changer. It goes well beyond that, especially with API calls and automation. Its importance extends beyond merely changing passwords; it involves automation, API calls, and process integration, crucial in agile environments for standing up new Amazon servers or other processes needing privileged credentials. CyberArk can automate these tasks into their build processes. Another critical feature is the proxy service via Privileged Session Manager (PSM), providing not only a proxy between your user and the target servers, protecting against malware but also offering session recording. Many companies I have worked with implemented a PAM product as a knee-jerk reaction to SOX audit requirements. They discovered they needed session recording and retention for regulatory compliance. This has become a major factor for clients instituting CyberArk, so PSM is a big deal in addition to regular password rotation.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"Content filtering is the most useful feature of iboss."

More iboss pros

"If any intruder gets inside, they would not be able to move around nor do lateral movements. It minimize any attack problems within our network."

"The feature that I like the most is the Privileged Session Manager."

"Customer support has been very helpful and responsive."

"The best feature of CyberArk Privileged Access Manager is its core function: automatically managing and securing credentials."

"CyberArk's capabilities and functionality outperform other solutions."

"The most valuable feature is privileged session management."

"Our most valuable features would probably be key rotation, the SKM or SSH key manager, and account discovery."

"Technical support has been very responsive in navigating challenges. It is very easy to open a ticket."

More CyberArk Privileged Access Manager pros

"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."

"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."

"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."

"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."

"The good thing about JumpCloud is having something where in a single tool, I can manage everything: users, groups, their permissions, their different applications, integrations, and the devices."

More JumpCloud pros

Cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"Its pricing could be better."

More iboss cons

"There is a lot of room for improvement in the report section. I also work on other tools, such as Thycotic, which allows you to create customized reports for your organization's needs. In CyberArk, there are limited reports, whereas in Thycotic or some of the other PAM tools, because the database is different, you can customize the report based on your needs through SQL queries."

"We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it."

"If we actually implement agent AI in CyberArk Privileged Access Manager, it will check the logs, and if any errors are coming, it automatically triggers alerts and gives the solution."

"CyberArk could enhance its usability by simplifying its architecture and design."

"It should be easier to install. It is a comprehensive product, which makes it difficult to install. You need to have their consulting services in order to get it all installed and set up correctly because there is so much going on. It would be nice if there were an easier way to do the installation without professional services. I suspect they get a fair amount of their money from professional services. So, there is not a huge incentive."

"Regarding technical support from CyberArk, while L2 and L3 teams are effective, L1 support requires improvement due to longer response times in critical situations."

"This product needs professional consulting services to onboard accounts effectively based user profiles."

"Stability is a huge concern right now. We are on a version which is very unstable. We have to upgrade to stabilize it. It is fine, but the problem is we have to hire CyberArk to do the upgrade. This costs money, and it is their bug."

More CyberArk Privileged Access Manager cons

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

"Lacks the ability to have various VPN applications."

"Customer service is fairly good, and sometimes it takes a little time to hear back."

"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

More JumpCloud cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."

"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."

"It's not a cheap application. It's very expensive."

"Pricing is quite high and it could be improved."

"Its price is high. I have also worked with Delinea. CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal."

"Network and security licenses are currently being managed by other outsource vendors, so they are facing some type of problems in the digital aspect."

"CyberArk is good at what they do, and the price reflects that. You have to pay the price for the same."

"It's expensive, certainly. But CyberArk is the leader in the market with regards to privileged access management. You pay a lot, but you are paying for the value that is being delivered."

More CyberArk Privileged Access Manager pricing and cost advice

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"JumpCloud's monthly license costs around $25 for the complete solution."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

More JumpCloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Financial Services Firm

15%

Manufacturing Company

10%

Computer Software Company

Government

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	40
Large Enterprise	173

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

See all answers

How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...

See all answers

What do you like most about CyberArk Privileged Access Manager?

The most valuable features of the solution are control and analytics.

See all answers

What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?

My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If the...

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What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

See all answers

What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

See all answers

Comparisons

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Compared 14% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 11% of the time

Cisco Umbrella vs iboss

Compared 10% of the time

Zscaler Internet Access vs iboss

Compared 9% of the time

FortiSASE vs iboss

Compared 7% of the time

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Microsoft Entra ID vs CyberArk Privileged Access Manager

Compared 5% of the time

WALLIX Bastion vs CyberArk Privileged Access Manager

Compared 4% of the time

Delinea Secret Server vs CyberArk Privileged Access Manager

Compared 4% of the time

One Identity Safeguard vs CyberArk Privileged Access Manager

Compared 4% of the time

Saviynt vs CyberArk Privileged Access Manager

Compared 3% of the time

More CyberArk Privileged Access Manager Competitors

Teleport vs JumpCloud

Compared 8% of the time

Microsoft Entra ID vs JumpCloud

Compared 8% of the time

Scalefusion vs JumpCloud

Compared 7% of the time

Okta Platform vs JumpCloud

Compared 7% of the time

1Password Business vs JumpCloud

Compared 2% of the time

More JumpCloud Competitors

Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

CyberArk Privileged Access Manager

January 2026

CyberArk Privileged Access Manager report

Download CyberArk Privileged Access Manager product report

Buyer's Guide

JumpCloud

January 2026

Download JumpCloud product report

Also Known As

iBoss Cloud Platform

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault

Resmo

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

Benefits of CyberArk Privileged Access Manager

Some of CyberArk Privileged Access Manager’s benefits include:

The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

Reviews from Real Users

CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

CyberArk

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Rockwell Automation

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Buyer's Guide

CyberArk Privileged Access Manager vs. JumpCloud

January 2026

Free Report: CyberArk Privileged Access Manager vs. JumpCloud

Find out what your peers are saying about CyberArk Privileged Access Manager vs. JumpCloud and other solutions. Updated: January 2026.

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