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reviewer1276098 - PeerSpot reviewer
Application Support Specialist at a aerospace/defense firm with 501-1,000 employees
Real User
Features are limited and it's challenging for non-technical users, but it offers good cross-platform support
Pros and Cons
  • "If you want something that you can use for cellphones, multiple tablets, and things like that, you can use PowerApps for the front end. It gathers all the information, and the information goes somewhere else."
  • "PowerApps can't do a lot of things that users need now. For example, it can't handle signatures."

What is our primary use case?

PowerApps is mostly a front end. It's a form where users can input information, and it gets goes into a database.

What is most valuable?

If you want something that you can use for cellphones, multiple tablets, and things like that, you can use PowerApps for the front end. It gathers all the information, and the information goes somewhere else. 

What needs improvement?

PowerApps can't do a lot of things that users need now. For example, it can't handle signatures. 

For how long have I used the solution?

We just started using PowerApps last year.

Buyer's Guide
Microsoft Power Apps
December 2024
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What do I think about the scalability of the solution?

I don't know if PowerApps is suitable for the enterprise level. When we need an enterprise solution, we don't use PowerApps because it's too complicated for the users and creates too many headaches for IT.

How are customer service and support?

It's hit or miss. Microsoft makes changes so fast that even their support engineers are confused. Sometimes I'll change my settings, and then I'll go back to my settings the next week, and I can't find it. Finally, I realize that Microsoft changed something, and this particular setting is now integrated into another part of the menu. They keep doing that. It confuses the admins and even their own people.

Which solution did I use previously and why did I switch?

Microsoft had a solution called InfoPath that they discontinued and replaced with PowerApps. I still like it much better because of the licensing issues. PowerApps' use case is more general. Microsoft took InfoPath's functionality and made it more complicated in PowerApps. 

They did the same thing when they introduced the new version of Power Automate. Microsoft took away the best workflow feature. Without that particular one, it's hard to create general workflows for somebody else. Many people don't know how to create workflows, so they rely on IT to do that for them.

How was the initial setup?

Setting up PowerApps isn't straightforward. We allow users to be citizen developers, as they call it, and around 95 percent of the time they end up going back to us, saying, "Hey, we can't use this. We don't know what to do. Help us!" As IT, we're spending a lot of time creating these forms for them instead of users doing it themselves.

Which other solutions did I evaluate?

There are better solutions like Jotform, which is a complete form solution. We're now using Jotform instead of PowerApps because the workflow is simplified. It can accept signatures, and there are many widgets you can use. Jotform has drag-and-drop functionality. However, even with drag and drop, many users still can't build forms and need help from IT. 

It's just a matter of which will make the best use of your time. If it takes a long time to create something in Power Apps and half the time to do it in Jotform, I would make it in Jotform and be done with it. We also use Microsoft Forms for simple forms instead of PowerApps.

What other advice do I have?

I rate PowerApps four out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Information Technology Officer at BMC Solutions
Real User
Stable, scalable and easy to use and map
Pros and Cons
  • "The solution is easy to use and map."
  • "The solution should have more integration with other platforms."

What is our primary use case?

We use the solution for making forms for Office 365.

What is most valuable?

The solution is easy to use and map.

What needs improvement?

The solution should have more integration with other platforms. 

The licensing price could be better. 

For how long have I used the solution?

We have been using Microsoft PowerApps for five to ten years. 

What do I think about the stability of the solution?

The solution is definitely stable. 

What do I think about the scalability of the solution?

For sure, the solution is scalable. 

How was the initial setup?

As the solution is deployed on-cloud, there is no need for installation. 

What's my experience with pricing, setup cost, and licensing?

The price for the license could be more cost-effective. 

Customers have the option of monthly and yearly subscriptions. 

What other advice do I have?

The solution is deployed both on-premises and in the cloud. 

I would recommend the solution to others. 

We deal with around 15 customers. 

I rate Microsoft PowerApps as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Power Apps
December 2024
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Yehuda Parnes - PeerSpot reviewer
Founder at Simplify IT
Real User
Top 10
Full solution that can do almost anything
Pros and Cons
  • "The solution is very good. It's very full. You can do almost anything."
  • "This tool doesn't have an internal database. It only relies on the data layer of Microsoft Cloud."

What is our primary use case?

Once you have a cloud solution, for instance, and you work within a Microsoft suite, such as Dynamics CRM, ERP, or another dynamic platform and you want to extend it with a mobile app, Microsoft PowerApps is the right solution.

Main limits will be the "vendor lock-in" concept, pricing for mass external users, and the training could be better. It is not intend to serve ex-Azur assets or on-prem. 

What is most valuable?

The solution integrated well in Azure environment thus provide a full rapid development solution. Thanks to the extensibility (as low code platform should), You can do anything, and if not directly, you can use other Azure functionality. 


What needs improvement?

1. The licensing lakes a plan for a mass number of external users on the app.

2. The Data layer based on Azure data layer which complicates the environment, the min. required knowledge (citizen developers will not be independent under with PowerApps) and the vendor lock-in limitation.

3. The training is not integrated in the tool and the available training is not a full course which might be available in the online universities but not free and accessible like in other tools. 

What do I think about the stability of the solution?

It's a stable and trustworthy solution and can serve in an organizational critical processes.

How are customer service and technical support?

Anything special to share.

Which solution did I use previously and why did I switch?

Yes I'm using Mendix.

The major advantage of PowerApps is in Microsoft environment.  Once your assets are in Azure, this is the natural choice for rapid development.

How was the initial setup?

As always - depends on the size and complexity of the needed solution. But the cloud based solution + the Low Code approach simplify it. 

What was our ROI?

I estimate that the time to market will be 3-5 times faster then 3rd generation solution or twice faster that best of breed of the shelf solution (which you have to find the specific specialist +rely on your solution provider ...)

What's my experience with pricing, setup cost, and licensing?

The setup costs depend on the organization (it's professional knowledge) and it's assets location once the basic data and application is in Azure the setup effort will be very cost effective.

For organizational internal users the prices are fair. But for external users It's negotiation. The the long term is vague.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cameo Mbowane - PeerSpot reviewer
Chief Executive Officer at Customersoft Innovation
Real User
Top 5Leaderboard
Simple to use data connectivity components, but better integration with other tools is needed
Pros and Cons
  • "The most valuable feature is the simple data connectivity components."
  • "Integration with databases and other tools needs to be improved."

What is our primary use case?

Our primary use for Microsoft PowerApps is to develop production-ready applications.

What is most valuable?

The most valuable feature is the simple data connectivity components. With no code, you can use multiple data sources with different software systems.

What needs improvement?

Integration with databases and other tools needs to be improved.

For how long have I used the solution?

I have been working with Microsoft PowerApps for about three years.

What do I think about the stability of the solution?

The stability is fine and we have no issue there.

What do I think about the scalability of the solution?

I am a bit concerned about scalability.

How are customer service and technical support?

I have my own technical support team so we have not had to contact Microsoft technical support.

Which solution did I use previously and why did I switch?

I have experience with Zoho Creator and I find that the environment is much better. The database integration is better and creating a production-ready app is very straightforward.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

The problem that I am having with Microsoft PowerApps, and other no-code or low-code solutions, is that younger developers are not comfortable with it. They are more comfortable with C# because it gives them more control over what they are doing, and more control over the testing.

My advice for anybody who is implementing this solution is to first conduct a large-scale, enterprise-level project. This way, you will see if the product is scalable enough for your requirements.

I would rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Gustavo  Leo - PeerSpot reviewer
Founder at Helpbi
Real User
Top 10
Good support, and scalable, but a lot of code is required to implement
Pros and Cons
  • "The support is the most valuable feature."
  • "There is room for improvement with the amount of code required to implement the expense classification app."

What is our primary use case?

We use the solution for, production orders, and for statement classification expenses for a family company. 

What is most valuable?

The support is the most valuable feature.

What needs improvement?

The incorporation of AI to construct a no-code application is an advantageous feature. However, I believe it is an unfulfilled promise. I think it will eventually be implemented, but ultimately, we will require the assistance of a programmer to guide us through the process.

There is room for improvement with the amount of code required to implement the expense classification app.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is completely scalable when we are also using Microsoft Dataverse.

How are customer service and support?

The technical support is quick to respond.

How was the initial setup?

The initial setup is not complex, but there were some areas that we struggled with, such as the gallery limitation. Nowadays, we are able to pull more than two thousand records, but if we do so, we have a lot of problems with the performance of Microsoft Power Apps.

What's my experience with pricing, setup cost, and licensing?

The pricing is complicated to understand.

What other advice do I have?

I give the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Architect director at Olimpiait
Real User
Good integration with Microsoft ecosystem, easy to implement, and good online documentation
Pros and Cons
  • "It is very easy for us to implement. We have a Microsoft ecosystem, and this solution has many components for integration."
  • "It would be good if this solution supports standard BPN operations. We are thinking of switching to a BPM solution next year because it is not a BPM solution."

What is our primary use case?

We use this solution for process authorization in our company.

What is most valuable?

It is very easy for us to implement. We have a Microsoft ecosystem, and this solution has many components for integration.

What needs improvement?

It would be good if this solution supports standard BPM notation. We are thinking of switching to a BPM solution next year because it is not a BPM solution.

For how long have I used the solution?

I have been using this solution for a year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Its scalability is very good. This solution is in Microsoft cloud, so we don't need to worry about scaling it.

How are customer service and technical support?

We didn't use technical support. I have only used online documentation, and it is very good. There are good videos out there.

Which solution did I use previously and why did I switch?

We didn't use any other solution.

How was the initial setup?

The initial setup is very easy because it is a SaaS solution. We don't need to implement any server in the company. We just use the SaaS solution.

In terms of the implementation strategy, we take a small business use case in the financial area and do a proof of concept to evaluate a solution. 

What about the implementation team?

We did it on our own.

What's my experience with pricing, setup cost, and licensing?

We use the Office 365 package, and Microsoft PowerApps is a part of the package. We don't pay any separate price for this.

There are no additional costs. We just pay for the Office 365 package.

What other advice do I have?

I would recommend this solution because it is an easy solution for the Microsoft ecosystem.

I would rate Microsoft PowerApps an eight out of ten. We are happy with this solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1717350 - PeerSpot reviewer
EVP, Solutions at a tech services company with 11-50 employees
Real User
Easy to set up, integrates well with native systems, and offers good stability
Pros and Cons
  • "I have found the technical support to be helpful."
  • "When we talk of integrating with external applications, that's one area where, even today, I had to loop in my code developers. If this area can be streamlined so that my techno-functional consultants, who are on-site, can immediately start working on something without the assistance of developers, that would be ideal."

What is our primary use case?

We are into software consulting. We have been developing various solutions and leveraging PowerApps to do it.

What is most valuable?

What I like about it is that it is coming from Microsoft. It is very easy for us, our techno-functional consultants to spin an application in days, not in months. 

This is easily integrated with native systems including the Microsoft stack. If we have to integrate with other products such as SharePoint, we can leverage any services using Azure or the same platform.

In terms of scalability, it can scale quite well. It's so scalable with forthcoming technologies. We can develop something in PowerApps, and that can easily be scaled to a bot. We can quickly make a bot there and make it work in conjunction with applications.

We had it integrated earlier with voice channels. You can manage an omnichannel kind of scenario between Voice, Teams, WhatsApp, social integration platforms like Twitter, Facebook, et cetera. 

The RPA is very closely integrated onto the same platform and BI as well. It's great.

The initial setup is very easy.

The product is very stable. 

I have found the technical support to be helpful.

What needs improvement?

When we talk of integrating with external applications, that's one area where, even today, I had to loop in my code developers. If this area can be streamlined so that my techno-functional consultants, who are on-site, can immediately start working on something without the assistance of developers, that would be ideal.

For how long have I used the solution?

I've used the solution for four and a half or five years. 

What do I think about the stability of the solution?

The stability has been great. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

It's so scalable. We can scale to all the latest technologies and we can integrate with the social platforms. We can integrate with the document management system (SharePoint). We can integrate with the Active Directory exchange server. It's limitless.

It is so much more scalable once you have everything available over in the Dataverse so that you can write triggers and automate a lot of the BPM. Once you have everything with you, you can spin any dashboards, reports, schedules, and then those can go through mail alerts. You can schedule alerts through WhatsApp messages. You can schedule it through voice IVRs. You name a thing, or you can schedule it. You build it over here and then schedule it over there. 

How are customer service and support?

My experience with technical support has been very, very hood. They've been very supportive. The only thing is that you have to have the right support plan. If you have one, they adhere to the SLA quite well.

How was the initial setup?

The initial setup is not overly complex or difficult. It's pretty simple and straightforward. 

What about the implementation team?

I have done the initial setup multiple times for the various installations. I can handle it on my own and do not need outside assistance. 

What's my experience with pricing, setup cost, and licensing?

The pricing is a subjective thing. Whenever we are positioning PowerApps to an enterprise that is already into Dynamics 365 ER PCRMs, it is very easy to position it as they have already made initial investments there. It is just simply that the number of users that are based on the number of applications and it can be scaled. For them, I've never faced any issues. For example, for a hospital with it, we were already reaching out to, say, 40 units. When they wanted to scale to their smaller units, the 70 of them, it was a cakewalk. Then we had a plan to extend it to their pharmacies, say, 50 of them. That, again, was a cakewalk as they were already on that platform.

However, when I go and reach out to a smaller business SMB segment, the challenge over there is that we are faced with competition - with other software which has been built on PHP. If we host it on-prem, of course, then that discussion of cloud versus on-prem and those fundamental discussions creep in and then there is the minimum unit price per license, meaning per user or per app. When you look at it that way, an SMB will see it as expensive compared with open-source options.

What other advice do I have?

I'd rate the solution at a nine out of ten. If the external integration process was easier, I would give it a perfect ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1278951 - PeerSpot reviewer
IT Manager at a printing company with 201-500 employees
Real User
A stable solution for automating processes that is easy to setup, but it's not easy to use
Pros and Cons
  • "The initial setup was very easy."
  • "I have always felt that you need an IT background to use this solution."

What is our primary use case?

The primary use case of this solution is to automate the interaction between documents and departments. For example, it's a flow for someone who has to validate a request, a file, or to review another file. A flow is put in place to avoid email communication.

What is most valuable?

I like the status of the flow and the dashboard, with all of the flows that are running and showing the stages of them.

What needs improvement?

If you are accustomed to Microsoft technology, then it's quite easy to learn, but if you are new around the whole online platform of Microsoft, then it takes time. Even if you are familiar with Microsoft products then there is still a learning curve on the use.

Previously with Microsoft, they were offering hands-on exercises or labs. I think that should be put back in place. Also, a few years ago Microsoft had an MVA program. It was called Microsoft Virtual Academy, where you could learn a lot about technology, but now it's deprecated and that's why it takes time to learn the new platform.

I have always felt that you need an IT background to use this solution.

I would like to see more regarding the help element of the program itself. More courses around the usage and of the technology features, more training, and guides.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the stability of the solution?

Normally, our downtime is planned, and we are aware of it. However, on one or two occasions we have experienced unplanned downtimes. As it was on our end, and not problematic, it was disregarded.

What do I think about the scalability of the solution?

At this time we have three to five users.

We are using this solution once a week, as we have only just started using it.

How are customer service and technical support?

We have not needed to contact technical support b. Microsoft has a tool located in the portal where we can see the service, help, and stages. This includes all of the help for Office 365.

How was the initial setup?

The initial setup was very easy. It's a cloud solution. Because we were already using Microsoft products, we only had to enable the license and just start using it.

What other advice do I have?

At this time, we are still learning the basics and the setups while discovering the entire product and how to best use it internally.

I would suggest investing in the training of the product. 

It is very important to know the capabilities of the product to be able to address any questions a customer or user may have for you.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.