Power Apps is a tool to create forms and solutions for collecting information from the floor. We have 10 or 15 users at the moment, but we expect to add more.
Lean Manager at GrupoPhoenix
We can track each project and have a single point from which we can see all the details
Pros and Cons
- "You can easily connect Power Apps with other databases, like Excel, SharePoint, SQL, etc."
- "We use GoCanvas to make forms. It's easier to make forms in GoCanvas, but Power Apps is cheaper because it is bundled with our Office 365 license. if I want to create a form in Power Apps, I need some knowledge, but GoCanvas is intuitive."
What is our primary use case?
How has it helped my organization?
Power Apps helps our company manage projects, like improvement projects, for example. We can track each project and have a single point from which we can see all the project details.
What is most valuable?
You can easily connect Power Apps with other databases, like Excel, SharePoint, SQL, etc.
What needs improvement?
We use GoCanvas to make forms. It's easier to make forms in GoCanvas, but Power Apps is cheaper because it is bundled with our Office 365 license. if I want to create a form in Power Apps, I need some knowledge, but GoCanvas is intuitive.
Buyer's Guide
Microsoft Power Apps
March 2025

Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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For how long have I used the solution?
I've been using Power Apps for one or two years.
What do I think about the stability of the solution?
I rate Power Apps nine out of 10 for stability.
What do I think about the scalability of the solution?
It should be easy to scale up Power Apps. I don't know because I was only working with one connection through SharePoint.
How are customer service and support?
I taught myself to use Power Apps. When I needed a solution, I found a lot of examples on the web.
How was the initial setup?
Setting up Power Apps is easy because it's a cloud solution. The deployment required one or two people and took one or two months.
What about the implementation team?
We deployed Power Apps in-house.
What was our ROI?
We get a return.
What's my experience with pricing, setup cost, and licensing?
I rate Power Apps seven out of 10 for affordability.
What other advice do I have?
I rate Power Apps eight out of 10. My advice to new users is to start a simple solution to get more user-friendly apps to the people.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Account and Delivery Head at Jade Global
Easy to understand, quick to deploy, and offers good integration capabilities
Pros and Cons
- "It is stable and reliable."
- "They probably need to improve intelligent document processing."
What is our primary use case?
Power Automate is like process automation.
Any task which you do on a recurring basis or a daily basis, you can simply automate. For example, if you have a use case where every day when you go home you need to book a cab. What I can do is I can automate that task through Power Apps at a scheduled time every day. If I'm leaving at about four o'clock in the evening, by 3:30 I can run that Power task and book a cab every day.
What is most valuable?
With Microsoft, the main benefit that we get is it's easy for a layman to understand it. That's the advantage of it, it's user-friendly.
The way it integrates with the other applications is very good. The experience is seamless; there are no hurdles. Connectors are easily available, which can help you connect with some third-party apps if required.
The initial setup is easy.
It is stable and reliable.
We can scale it.
What needs improvement?
They probably need to improve intelligent document processing. In terms of reading the documents, whether it's a Word document, an Excel, a PDF, an HTML, or a webpage. Identifying the key things with its own intelligence is something that Power Automate and Power Apps need to improve.
For how long have I used the solution?
I've used the solution for close to a year now.
What do I think about the stability of the solution?
It is quite stable. It gives you that assurance since it is from Microsoft. The stability, the reliability is definitely there.
What do I think about the scalability of the solution?
It is scalable. We have a lot of ground for it to scale it up, and add more and more apps or users can be added as per our business requirements.
It's being used widely by many people, in fact. However, it's hard to pinpoint the exact number of people who benefit from it. Anyone can quickly learn how to use it as well.
Which solution did I use previously and why did I switch?
I'm aware of UiPath and Automation Anywhere which take a longer time to implement.
How was the initial setup?
It's very easy to set up. You should have all the licenses available. It's quick and easy to implement, and you can get your hands on it immediately. It doesn't take too much time to get up and running. In contrast, its contemporaries like UiPath and Automation Anywhere are not so quick and easy to implement.
What's my experience with pricing, setup cost, and licensing?
The cost depends on which bundle you get from Microsoft. For example, if you go with the standard Office 365 with the other packages around it, it's good enough. However, if you go for anything specific, you'll have to think about it and customize your requirements. If you go for 365, your cost would be less. If you go for Dynamics 365 with Azure, then it's a complete package that will be expensive.
What other advice do I have?
We are Microsoft partners.
My advice for those people in tersted int eh product would be to try it if they are looking at implementing something very quickly with minimum cost and minimal training. If these are their objectives, then Microsoft Power Platform is a very viable solution.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Microsoft Power Apps
March 2025

Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
848,253 professionals have used our research since 2012.
Principal Software Engineer at Infosys BPM
Low-code, user-friendly, and simple to implement
Pros and Cons
- "It’s a stable product."
- "I’d need more time with it. As of now, I can’t think of an area for improvement."
What is our primary use case?
We had a new requirement from a business in the clinical domain and the business wanted to identify risk at a study or site level. We created an application using PowerApps, which works well as we usually interact with the SQL Server on Azure.
What is most valuable?
I did some POC for another application. We’re expecting we'll get it in a new project in the near future. It is a really good tool. We can run programming knowledge, we can learn the PowerApps and we can interact with applications.
It is user-friendly. Anyone can easily learn and work on this tool.
The solution is easy to implement.
It’s a stable product.
Not much coding is required.
What needs improvement?
I don’t have much hands-on experience with PowerApps. I’d need more time with it. As of now, I can’t think of an area for improvement.
For how long have I used the solution?
We did a POC with the solution. We’ve used it for the last 12 months.
What do I think about the stability of the solution?
It’s very stable. It’s reliable. There are no bugs or glitches. It doesn’t crash or freeze.
What do I think about the scalability of the solution?
I cannot speak to how scalable it would be. However, it may work best with a lesser amount of data.
We might have about 100 people on the solution.
Which solution did I use previously and why did I switch?
I don’t have any experience using any other tool.
How was the initial setup?
It’s straightforward to set up the solution. It’s not overly difficult or complex.
What about the implementation team?
We did the integration ourselves. We didn’t need the help of any consultants or integrators.
What's my experience with pricing, setup cost, and licensing?
I don’t have any details in relation to the pricing or licensing.
Which other solutions did I evaluate?
The tool was suggested to us, and we decided to try it. We did not evaluate other options.
What other advice do I have?
I’m not sure of the exact version number. However, we are using the latest version.
I’d recommend the solution to others.
I would rate the solution an eight out of ten. There may be other tools that are easier to work with. However, I’m not sure. In general, it works well, and we have been happy with it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at Ernst & Young
Easy to set up, help automate processes, and has helpful technical support
Pros and Cons
- "The scalability is good."
- "The flexibility of the user interface could be better."
What is our primary use case?
With Power Apps, we create some of the collaboration forms for our employees to use during the pandemic. We can record our employees' status health daily, and start a database of the information. After that, we can track using Power BI if there are any symptoms or if the risk is low, high, or medium. We use it basically for self-declaration forms.
What is most valuable?
The solution offers good integration on the Microsoft Power platform. You can use and develop apps, local apps using Microsoft Power Apps. It helps automate processes. We can do the monitoring and tracking of the Power BI app in Microsoft.
It's very easy to set up.
The solution is stable.
The scalability is good.
What needs improvement?
The flexibility of the user interface could be better. Currently, they are using the Microsoft OMS, Management System. It would be ideal if we could customize the layout of the user interface.
For how long have I used the solution?
I've used this solution for one to three years.
What do I think about the stability of the solution?
The solution is very stable. We haven't dealt with bugs or glitches. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
You can easily scale the solution as needed.
We have 500 people that use the solution. We use it quite regularly. We do not, however, plan to expand usage at this time.
How are customer service and support?
Technical support has been good. They're also very supportive. When we have any problem or issue, we can reach out to them and they will reply.
How was the initial setup?
The initial setup is not complex or difficult. It's easy to set up. It's very straightforward.
It took us about four to five months to set everything up. The apps vary in how long it takes to develop and release them.
What about the implementation team?
We develop everything in-house. We handled the setup in-house as well. We didn't need any outside assistance.
What was our ROI?
We have not yet seen any ROI.
What's my experience with pricing, setup cost, and licensing?
I cannot speak to the exact pricing of the product. We are, however, heavily affiliated with Microsoft.
What other advice do I have?
We're users and Microsoft partners. We use a lot of Microsoft products.
It's my understanding that we are using the latest version of the solution.
I'd recommend the solution. Everyone would be able to use it as it is not overly technical.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Analyst at Infor
A solution that helps its users with small and medium tasks involving the automation of processes
Pros and Cons
- "I would say that it's a very advanced product because it empowers people to do simple things, which previously may have required people to have some technical skills."
- "One area where the solution lacks is the limited size of the database it offers its users."
What is our primary use case?
We are a big global company that is involved in a large volume of setups involving Microsoft solutions like Power Apps, Power BI, and Power Automate for different environments across departments in organizations functioning at a global level. So we are involved in delivering services while focusing on the setup processes for different environments and departments. It helps the people at work since solutions like Power Apps and Power Automate function excellently.
What is most valuable?
I would say that it's a very advanced product because it empowers people to do simple things, which previously may have required people to have some technical skills. So, no matter which department or what technical skills a person possesses, it has become very easy to build or automate certain processes. In my company, we chose Microsoft Power Apps since it helps us with small and medium tasks like making certain processes, generating reports, and so on.
What needs improvement?
Though I don't remember enough details about the solution to comment on it, I think the solution does need to add some technical features to it since I remember that we had faced some gaps while trying to automate certain processes. One area where the solution lacks is the limited size of the database it offers its users. So, some businesses planning to scale up may face certain restrictions while using the solution. Microsoft Power Apps also needs to provide its users with certain specific connectors within the solution. I won't be aggressive enough to complain more about the solution since, in our company, we have a lot of specific handmade tools, and so we don't explicitly expect Microsoft to create specific connectors for Power Apps.
For how long have I used the solution?
I have experience with Microsoft Power Apps for three years. Also, I don't remember the solution's version since I used it six months ago.
What do I think about the stability of the solution?
The solution is generally stable, but some limitations, such as the embedded database usage limits, can impair its functionality.
What do I think about the scalability of the solution?
Since my previous company had a specific license agreement with Microsoft, the solution was scalable. The solution allowed for adding new licenses to the company on demand through a step-by-step procedure. This task was carried out during the first stage of the solution's deployment process after we discovered the need for additional licenses.
So, around 65,000 employees were using the solution in the environment flawlessly. Also, my previous company had plans to increase the number of users. The company had decided that since the platform was an excellent one, it should predominantly be used for small and medium processes. Management was planning to scale it up and was waiting for Microsoft to provide a more powerful capacity solution at a time when the company had around 1,00,000 employees.
How are customer service and support?
Technicians from Microsoft visited our company and helped us sort out certain issues, specifically strategic issues.
Which solution did I use previously and why did I switch?
In our company, we were previously using Microsoft SharePoint Dev. We, later on, chose Microsoft Power Apps since it helps us automate small and medium processes.
How was the initial setup?
The initial setup process for the solution is not complex. So, the company had made arrangements to help us manage the initial kickoff and deployment processes. Since it may not be a very easy process, it is more or less a mediocre one.
Because there were a lot of employees in my previous organization, it took around one year for the deployment process to be completed. Taking into consideration the environment, the initial settings, and the need to take care of security, the entire deployment process would take around one year.
The deployment process was carried out in three stages. If we consider the deployment's first stage, it is free for one year, though I can't recollect it entirely. However, I can say that it was related to Microsoft Azure since it was about security involving steps like how to create the security levels and which levels one can create. So, this process was carried out to create, considering our structure, resources, strategies in the company, security, and environment. The second stage involved the creation of real environments and splitting environments, divisions, and departments. The third stage involved communication and promotion. We then created the specific site devoted to the tools in Power Apps before creating a knowledge base consisting of general articles, specific articles, and the general question and answer section.
What about the implementation team?
We sourced the solution's version for free projects from a company, and the company was really helpful.
Regarding deployment and maintenance, our company had technical resources, promotional resources, analytics, and so on. So, we had a big in-house team using all the available resources. So, around fifteen people in a team were looking at the implementation part of the solution. Also, our sales company had a team of ten members. In short, a significant number of resources were engaged in the solution's maintenance phases.
Which other solutions did I evaluate?
I had not participated in the evaluation process, and our management communicated with consultants and other resources to investigate solutions, after which they possibly chose Microsoft Power Apps.
What other advice do I have?
I would recommend those considering the solution give it a try. Our organization had some initial doubts, but after comparing it with other platforms in the market, we found it to be highly advanced. Additionally, since we have received excellent support from the vendors, we are confident they will not leave us to face any issues with the solution alone. Many consulting companies are also available to provide further assistance. These factors have made Power Apps and Power Automate popular. Owing to the solution's ability to solve a company's small and medium automated processes, I rate the overall solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
L3 Technical Support Engineer at SV Gaming Limited
Valuable 365 and Microsoft integrations; ROI is visible
Pros and Cons
- "The features I find the most valuable are the 365 and Microsoft applications integrations and the automation."
- "The area where this product can be improved is the documentation. When we get stuck it's with the documentation when we are not able to find the codes we need."
What is our primary use case?
The primary use case for this solution for us is building in-house applications rather than having to purchase them. We build fairly basic applications and we would rather use Power Apps to deploy them or create them in-house.
How has it helped my organization?
The way this solution helped us improve is by allowing us to collect data by combining it with phones and the tools Microsoft uses to send out surveys and also use it for a number of automation and requests. It creates forms with which people can make requests or respond to surveys and those are worked on the backend. The whole process is done using Power Apps.
What is most valuable?
The features I find the most valuable are the 365 and Microsoft applications integrations and the automation.
What needs improvement?
The area where this product can be improved is the documentation. When we get stuck it's with the documentation when we are not able to find the codes we need. The solution requires a lot of codes and understanding of the scripting language. Most of the time I end up going to forums to get them. I would like to see Microsoft come up with a knowledge base for Power Apps.
In the next release, I would like to see more integrations because there are some that are not available and we end up having to get adjacent script to work on to work with that.
For how long have I used the solution?
I have been using this solution for two years now.
What do I think about the stability of the solution?
My impression is that it is very stable. I would rate it a 10, on a scale of one to 10, with one being not stable at and 10 being very stable.
What do I think about the scalability of the solution?
We rarely scale when it comes to Power Apps. Once you deploy the application, that's it. So if you need to scale something more robust you probably have to deploy a new one.
Currently, there are over 500 users of Power Apps in our company.
We plan on expanding because it saves us a lot of cost in terms of the application that we currently use this for.
How are customer service and support?
I am not even aware if there is any technical support for Power Apps because most times we have to go through online communities and forums to get what we want. I think the support for Power Apps should be something Microsoft could look into.
How was the initial setup?
The initial setup was straightforward because they have a quite number of templates that you can pick from. The deployment does not take long as it comes with the Office 365. If you have Office 365, you have the Power App enabled in your directory.
What was our ROI?
The ROI is visible considering the number of applications we have been able to use it to build.
What's my experience with pricing, setup cost, and licensing?
The Power Apps comes included with the Office 365. When you purchase a business standard license, the Power Apps comes included.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Analyst at a tech services company with 10,001+ employees
Application helps access data from different sources, but the solution is not responsive in its nature
Pros and Cons
- "It allows us to provide all the information in one single place."
- "Microsoft PowerApps is not responsive in nature."
What is our primary use case?
We use Microsoft PowerApps for the typical use cases including website creation and a work portal, covering all the operations involving the manufacturing side of my customers.
There are three app-building interfaces available in PowerApps. Canvas is model-driven. Power Pages, which was Power Portal, which has more low-code, no-code capabilities and makes web design easy for the everyday user to create a website. Lastly, Power BI reports, or Microsoft DataWorks, which we have integrated with our data provide us the option to work collaboratively.
How has it helped my organization?
Most of the people in our organization using this solution are business people. They are not experts in technology and are not familiar with how to use the application. They use Excel and other documents to collaborate. Moving Excel to the application helps them access different data sources. It allows us to provide all the information in one single place. Everyone can view the data based on their role or access level.
What is most valuable?
The most valuable feature of Microsoft PowerApps is the ease of use to create an application. For example, if you use the Canvas app, there is a feature that you can upload an image, and it will easily identify it and convert it into the application.
The solution is convenient for using Power Effects so we can write customized business logic.
What needs improvement?
Microsoft PowerApps is not responsive in nature. For us to make an application responsive, it requires some effort. We need to work with CSS, HTML5, or JavaScript.
I would also like to see improvements made to the integration with other data sources, including Azure Databricks or Spark. When we connect from DataWorks, CDS, SharePoint, or OneDrive where the actual Excel file is kept, it is easy. However, if we connect with other data sources, we need to do a no-data filter, particularly when there are in-built integrations available.
Out-of-the-box connectors, like dataflow, would help to load the data from those data sources into CDS.
For future releases, Microsoft PowerApps should add more templates that help bring more experiences to the websites.
For how long have I used the solution?
I work as an IT analyst. I have been using Microsoft PowerApps for two years.
What do I think about the scalability of the solution?
In our organization, PowerApps is used by program managers, IT engineers, IT analysts, assistant consultants, and delivery partners.
How was the initial setup?
The initial setup of Microsoft PowerApps is straightforward.
For deployment, we use the ALM CoE kit, and GitHub through the pipeline. It is done through the team, creating a Dev environment for each pre-Dev and production environment. When we have completed testing and validation, we proceed with staging and then production.
We have not implemented using an automatic deployment through Azure Pipeline as there are a lot of bugs. We are still doing the implementation manually.
What about the implementation team?
Deployment is done by our customers' teams. They are handling the pipeline activities.
What was our ROI?
The ROI is always positive. Our customers who use this solution can quickly create and circulate through a group. For example, for an innovative idea, you can create an idea zone, QC, or something similar. You can create a form and circulate it via email through PowerApps.
What's my experience with pricing, setup cost, and licensing?
PowerApps has been adopted by all major partners and Microsoft is widely used. We use Microsoft Teams to collaborate. You need to have licenses. E1 plus Intune or E1 plus licenses is enough for everyone to use PowerApps as it's free, even if you are using data sources like SharePoint.
If you want to deploy something with RPA or Power Virtual Agents, you will need to think about the licensing model and the capabilities of the AI builder. AI can deploy the AML model, so you can use the capabilities, meaning you need the licensing.
Which other solutions did I evaluate?
What other advice do I have?
For an organization looking to implement Microsoft PowerApps, they should consider the timeframe required and the experience they would like.
Responsiveness is a concern with PowerApps. If you want to build an application for your desktop, tablet, or mobile, the application needs to be responsive on all screens. PowerApps is not responsive to these requirements. If responsiveness is not a concern, then I recommend this solution.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Business Solutions Sales Manager at Fortevento
Has time-to-market efficiency and doesn't involve lengthy coding processes
What is our primary use case?
We have built a couple of apps ourselves, but mainly, we are building the apps for our customers.
What is most valuable?
The best aspect of Microsoft Power Apps is its time-to-market efficiency. Unlike traditional programming, it doesn't involve lengthy coding processes, allowing for rapid deployment. You can input your requirements and get started without writing millions of lines of code.
What needs improvement?
The product is expensive. It costs around 20 euros per month.
What do I think about the stability of the solution?
There is no stability concern from clients. It could be faster, but it's stable. When it is on your infrastructure, it takes more time to work than the public cloud.
How are customer service and support?
Microsoft support is not solving your problem. They're closing the ticket and telling you to open a new ticket. When you're writing back, they're not answering. When you are calling, they don't hear you. Microsoft support is the cheapest support.
How was the initial setup?
The initial setup is easy because you don't need to write a million lines of code.
What other advice do I have?
Microsoft Power Apps runs only on the cloud. There is no on-premise possibility to run it. You can run a connector connecting your on-prem infrastructure and the cloud. We are developing on Azure Active Directory. We're also using it because our clients also use Azure. We have big and small Azure clients. Everything is in the cloud.
If you have a Microsoft 365 subscription. You already have access to Power Apps. You can utilize pre-built apps and even create your own without needing additional data apps.
The solution is fast to adapt.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: customer/partner

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Updated: March 2025
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