Try our new research platform with insights from 80,000+ expert users
Senior Manager at Macro Systems Limited
Real User
Beneficial user interface, scalable, and simple setup
Pros and Cons
  • "The most valuable feature of Microsoft PowerApps is the user interface."
  • "Microsoft PowerApps could improve the speed of Power Automate, it is not very fast."

What is most valuable?

The most valuable feature of Microsoft PowerApps is the user interface.

What needs improvement?

Microsoft PowerApps could improve the speed of Power Automate, it is not very fast.

In a feature release, any additional features would be beneficial.

For how long have I used the solution?

I have been using Microsoft PowerApps for half a year.

What do I think about the scalability of the solution?

The stability could be better when it comes to performance.

Buyer's Guide
Microsoft Power Apps
January 2025
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

How was the initial setup?

Microsoft PowerApps is simple to install.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft PowerApps is reasonable compared to other solutions.

What other advice do I have?

I rate Microsoft PowerApps a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1276098 - PeerSpot reviewer
Application Support Specialist at a aerospace/defense firm with 501-1,000 employees
Real User
Features are limited and it's challenging for non-technical users, but it offers good cross-platform support
Pros and Cons
  • "If you want something that you can use for cellphones, multiple tablets, and things like that, you can use PowerApps for the front end. It gathers all the information, and the information goes somewhere else."
  • "PowerApps can't do a lot of things that users need now. For example, it can't handle signatures."

What is our primary use case?

PowerApps is mostly a front end. It's a form where users can input information, and it gets goes into a database.

What is most valuable?

If you want something that you can use for cellphones, multiple tablets, and things like that, you can use PowerApps for the front end. It gathers all the information, and the information goes somewhere else. 

What needs improvement?

PowerApps can't do a lot of things that users need now. For example, it can't handle signatures. 

For how long have I used the solution?

We just started using PowerApps last year.

What do I think about the scalability of the solution?

I don't know if PowerApps is suitable for the enterprise level. When we need an enterprise solution, we don't use PowerApps because it's too complicated for the users and creates too many headaches for IT.

How are customer service and support?

It's hit or miss. Microsoft makes changes so fast that even their support engineers are confused. Sometimes I'll change my settings, and then I'll go back to my settings the next week, and I can't find it. Finally, I realize that Microsoft changed something, and this particular setting is now integrated into another part of the menu. They keep doing that. It confuses the admins and even their own people.

Which solution did I use previously and why did I switch?

Microsoft had a solution called InfoPath that they discontinued and replaced with PowerApps. I still like it much better because of the licensing issues. PowerApps' use case is more general. Microsoft took InfoPath's functionality and made it more complicated in PowerApps. 

They did the same thing when they introduced the new version of Power Automate. Microsoft took away the best workflow feature. Without that particular one, it's hard to create general workflows for somebody else. Many people don't know how to create workflows, so they rely on IT to do that for them.

How was the initial setup?

Setting up PowerApps isn't straightforward. We allow users to be citizen developers, as they call it, and around 95 percent of the time they end up going back to us, saying, "Hey, we can't use this. We don't know what to do. Help us!" As IT, we're spending a lot of time creating these forms for them instead of users doing it themselves.

Which other solutions did I evaluate?

There are better solutions like Jotform, which is a complete form solution. We're now using Jotform instead of PowerApps because the workflow is simplified. It can accept signatures, and there are many widgets you can use. Jotform has drag-and-drop functionality. However, even with drag and drop, many users still can't build forms and need help from IT. 

It's just a matter of which will make the best use of your time. If it takes a long time to create something in Power Apps and half the time to do it in Jotform, I would make it in Jotform and be done with it. We also use Microsoft Forms for simple forms instead of PowerApps.

What other advice do I have?

I rate PowerApps four out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Power Apps
January 2025
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Chief Information Technology Officer at BMC Solutions
Real User
Stable, scalable and easy to use and map
Pros and Cons
  • "The solution is easy to use and map."
  • "The solution should have more integration with other platforms."

What is our primary use case?

We use the solution for making forms for Office 365.

What is most valuable?

The solution is easy to use and map.

What needs improvement?

The solution should have more integration with other platforms. 

The licensing price could be better. 

For how long have I used the solution?

We have been using Microsoft PowerApps for five to ten years. 

What do I think about the stability of the solution?

The solution is definitely stable. 

What do I think about the scalability of the solution?

For sure, the solution is scalable. 

How was the initial setup?

As the solution is deployed on-cloud, there is no need for installation. 

What's my experience with pricing, setup cost, and licensing?

The price for the license could be more cost-effective. 

Customers have the option of monthly and yearly subscriptions. 

What other advice do I have?

The solution is deployed both on-premises and in the cloud. 

I would recommend the solution to others. 

We deal with around 15 customers. 

I rate Microsoft PowerApps as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2053443 - PeerSpot reviewer
Senior Information Technology Manager at a construction company with 501-1,000 employees
Real User
Helpful for collecting business data but should include codes to speed up aggregates
Pros and Cons
  • "The speed of the solution is valuable."
  • "Can be improved to cater to complex developments."

What is our primary use case?

Our primary use case for the solution is collecting business data and checking for initiative ideas to collect information.

What is most valuable?

The speed of the solution is valuable.

What needs improvement?

The solution can be improved by including codes that can speed up aggregates for our project development applications.

For how long have I used the solution?

We have been using this solution for about a year, and we are currently using the latest version. It is deployed on Azure Cloud.

Which solution did I use previously and why did I switch?

We currently use a different solution as our ERP.

What other advice do I have?

I rate the solution a six out of ten. The solution is good but can be improved to cater to complex developments.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1717350 - PeerSpot reviewer
EVP, Solutions at a tech services company with 11-50 employees
Real User
Easy to set up, integrates well with native systems, and offers good stability
Pros and Cons
  • "I have found the technical support to be helpful."
  • "When we talk of integrating with external applications, that's one area where, even today, I had to loop in my code developers. If this area can be streamlined so that my techno-functional consultants, who are on-site, can immediately start working on something without the assistance of developers, that would be ideal."

What is our primary use case?

We are into software consulting. We have been developing various solutions and leveraging PowerApps to do it.

What is most valuable?

What I like about it is that it is coming from Microsoft. It is very easy for us, our techno-functional consultants to spin an application in days, not in months. 

This is easily integrated with native systems including the Microsoft stack. If we have to integrate with other products such as SharePoint, we can leverage any services using Azure or the same platform.

In terms of scalability, it can scale quite well. It's so scalable with forthcoming technologies. We can develop something in PowerApps, and that can easily be scaled to a bot. We can quickly make a bot there and make it work in conjunction with applications.

We had it integrated earlier with voice channels. You can manage an omnichannel kind of scenario between Voice, Teams, WhatsApp, social integration platforms like Twitter, Facebook, et cetera. 

The RPA is very closely integrated onto the same platform and BI as well. It's great.

The initial setup is very easy.

The product is very stable. 

I have found the technical support to be helpful.

What needs improvement?

When we talk of integrating with external applications, that's one area where, even today, I had to loop in my code developers. If this area can be streamlined so that my techno-functional consultants, who are on-site, can immediately start working on something without the assistance of developers, that would be ideal.

For how long have I used the solution?

I've used the solution for four and a half or five years. 

What do I think about the stability of the solution?

The stability has been great. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

It's so scalable. We can scale to all the latest technologies and we can integrate with the social platforms. We can integrate with the document management system (SharePoint). We can integrate with the Active Directory exchange server. It's limitless.

It is so much more scalable once you have everything available over in the Dataverse so that you can write triggers and automate a lot of the BPM. Once you have everything with you, you can spin any dashboards, reports, schedules, and then those can go through mail alerts. You can schedule alerts through WhatsApp messages. You can schedule it through voice IVRs. You name a thing, or you can schedule it. You build it over here and then schedule it over there. 

How are customer service and support?

My experience with technical support has been very, very hood. They've been very supportive. The only thing is that you have to have the right support plan. If you have one, they adhere to the SLA quite well.

How was the initial setup?

The initial setup is not overly complex or difficult. It's pretty simple and straightforward. 

What about the implementation team?

I have done the initial setup multiple times for the various installations. I can handle it on my own and do not need outside assistance. 

What's my experience with pricing, setup cost, and licensing?

The pricing is a subjective thing. Whenever we are positioning PowerApps to an enterprise that is already into Dynamics 365 ER PCRMs, it is very easy to position it as they have already made initial investments there. It is just simply that the number of users that are based on the number of applications and it can be scaled. For them, I've never faced any issues. For example, for a hospital with it, we were already reaching out to, say, 40 units. When they wanted to scale to their smaller units, the 70 of them, it was a cakewalk. Then we had a plan to extend it to their pharmacies, say, 50 of them. That, again, was a cakewalk as they were already on that platform.

However, when I go and reach out to a smaller business SMB segment, the challenge over there is that we are faced with competition - with other software which has been built on PHP. If we host it on-prem, of course, then that discussion of cloud versus on-prem and those fundamental discussions creep in and then there is the minimum unit price per license, meaning per user or per app. When you look at it that way, an SMB will see it as expensive compared with open-source options.

What other advice do I have?

I'd rate the solution at a nine out of ten. If the external integration process was easier, I would give it a perfect ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Yehuda Parnes - PeerSpot reviewer
Founder at Simplify IT
Real User
Top 10
Allows developers and nontechnical users to build mobile applications from selectable templates
Pros and Cons
  • "The most valuable feature is the compatibility with other Microsoft components."
  • "Microsoft should combine both the web and the mobile environment with all of the layers of development into one package."

What is most valuable?

The most valuable feature is the compatibility with other Microsoft components, the connectivity to Microsoft databases, the connectivity to other components on the Microsoft Azure environment, the connectivity to Office 365 and the connectivity to teams and the overall environment.

What needs improvement?

Microsoft should combine both the web and the mobile environment with all of the layers of development into one package. Currently, it's separated because Microsoft Power Apps does not cover all of these issues, so you have to connect to two different solutions. With Mendix for example, with one environment, the developers can create either a mobile app or a web app — it's an all-in-one environment. Microsoft Power Apps is not a service. For instance, if you want to connect to a database, it will be done via a database platform. 

What do I think about the scalability of the solution?

Microsoft PowerApps is both scalable and stable. 

How are customer service and technical support?

Microsoft PowerApps has a good support community.

How was the initial setup?

The initial setup is no more complicated than similar solutions. I'd say it's pretty straightforward. 

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1231884 - PeerSpot reviewer
CEO at a tech vendor with 51-200 employees
Real User
Its performance is good, and it can be used by all business users
Pros and Cons
  • "The most valuable feature is that PowerApps can be used by most business users. It is not only for programmers."
  • "In some cases, PowerApps would have some limitations in terms of the data, the number of transactions, and so on, but for a normal solution, it would be enough."

What is our primary use case?

It was used to collect or gather information from the requests, assess requests, and evaluate the requests for a new potential project. 

I am a consultant for developers and architects. People to whom I give consultation use it.

It is a cloud solution. Data can be cloud-based or on-premises, but it is mostly cloud-based.

What is most valuable?

The most valuable feature is that PowerApps can be used by most business users. It is not only for programmers.

Its performance is also valuable.

What needs improvement?

In some cases, PowerApps would have some limitations in terms of the data, the number of transactions, and so on, but for a normal solution, it would be enough.

For how long have I used the solution?

I have used it for more than one year.

What do I think about the stability of the solution?

I have not heard about any issues with its stability.

What do I think about the scalability of the solution?

It is scalable. It is used by more than 200 people with different roles, but only two people directly work with it. 

Which solution did I use previously and why did I switch?

People use different solutions for different projects. The previous project was on another technology. They switched because it was more simple, and they knew similar technology for developing the project. They were already using other solutions, such as Power Automate and Power BI, from the Power platform.

How was the initial setup?

It doesn't require any installation. PowerApps works on the Microsoft cloud on the server, and you have two options for using the data. The data is possible on-premises or on the cloud, but PowerApps is only on the cloud.

What's my experience with pricing, setup cost, and licensing?

It depends on the subscription of Office 365 that customers have. With some subscriptions, it's possible to use PowerApps.

What other advice do I have?

I would recommend this solution to others. I would rate it an eight out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1424256 - PeerSpot reviewer
IT Department Manager at a financial services firm with 1,001-5,000 employees
Real User
Functional and easy install but licensing structure confusing
Pros and Cons
  • "We were impressed with the functionality of the solution."
  • "The pricing structure needs to be improved, the current information is confusing."

What is our primary use case?

We are currently piloting the solution, we are checking it with our workflow.

What is most valuable?

We were impressed with the functionality of the solution.

What needs improvement?

The pricing structure needs to be improved, the current information is confusing.

For how long have I used the solution?

I have been using the solution for a few months.

How was the initial setup?

The install is not a problem at all, it did not take very much time.

What about the implementation team?

We did the deployment and we have a few employees for maintenance. 

What's my experience with pricing, setup cost, and licensing?

The pricing is too expensive and the licensing system is complicated. There are many pages of instruction on how to do the calculations for the price.

Which other solutions did I evaluate?

We are considering other products at this time because of the cost.

What other advice do I have?

We have just started using the product, it is unclear if we will continue to use it after taking into account the unclear pricing structure.

I rate Microsoft PowerApps a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.