We use Microsoft PowerApps to get insight into the business. We use it for BI.
Solution Architect IAM at a computer software company with 1-10 employees
Feature-rich, and easy to scale, but the setup is complicated
Pros and Cons
- "For our purposes, it is quite scalable."
- "Microsoft PowerApps is expensive, but there are many features included."
- "Technical support could be faster, and more accurate."
What is our primary use case?
What needs improvement?
The initial setup should be improved. It could be easier.
Technical support could be faster, and more accurate.
For how long have I used the solution?
I have been working with Microsoft PowerApps for the last year. My experience is limited but I do use it from time to time.
What do I think about the stability of the solution?
Most of the time, Microsoft PowerApps is stable.
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What do I think about the scalability of the solution?
I have no issues with the scalability of Microsoft PowerApps. For our purposes, it is quite scalable.
How are customer service and support?
At this time, I don't have any issues with technical support. It can however take some time if you launch a service request, but most of the time, it is resolved within the expected time.
Which solution did I use previously and why did I switch?
We also work with Microsoft 365.
How was the initial setup?
The initial setup is moderately complex.
What's my experience with pricing, setup cost, and licensing?
Microsoft PowerApps is expensive, but there are many features included.
What other advice do I have?
They think about how they will set it up before beginning to ensure they select suitable use cases.
I would rate Microsoft PowerApps a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Digital Transformation Project Manager at a wholesaler/distributor with 5,001-10,000 employees
Useful application making platforms, good performance, and excellent support
Pros and Cons
- "The most valuable feature of this solution is the Model-driven or Canvas application-making platforms, and the power of the two gives us exactly what we are looking for."
- "In an upcoming release, I would like to see custom APIs, better integration with other solutions, and more connectors available."
What is our primary use case?
This is a low-code solution that I am using for making applications.
What is most valuable?
The most valuable feature of this solution is the Model-driven or Canvas application-making platforms. The power of the two gives us exactly what we are looking for.
What needs improvement?
In an upcoming release, I would like to see custom APIs, better integration with other solutions, and more connectors available.
For how long have I used the solution?
I have been using this solution for approximately eight months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have plans to scale the solution in the future and it is very scalable.
We have approximately 35 people users using the solution in my organization and we plan to increase that number to 75.
How are customer service and technical support?
The customer service has been very responsive and has always given us the help we required. Alternatively, there is a large PowerApps community that can help anyone find a solution for their problems. The overall support is excellent.
How was the initial setup?
The initial setup was easy, we had no problems.
We have a small team that does the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
I pay nine dollars monthly for the subscription to this solution and the price of the is reasonable.
What other advice do I have?
My advice to others is to review their use case and if it fits then I would recommend they try this solution.
I rate Microsoft PowerApps a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Power Apps
June 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
903,996 professionals have used our research since 2012.
Group Head of IT at a marketing services firm with 201-500 employees
Scalable and stable with good usability
Pros and Cons
- "The product has good usability, in terms of low-code applications."
- "Improvements to the capturing of geographic locations and integration with maps would raise my score of the product from seven point five to its maximum of ten."
What is most valuable?
The usability, in terms of low-code applications, is a feature we have found most valuable. We just do development and then distribution.
What needs improvement?
Improvements to the capturing of geographic locations and integration with maps would raise my score of the product from seven point five to its maximum of ten.
For how long have I used the solution?
We have been using Microsoft PowerApps for around two years.
What do I think about the stability of the solution?
So far, the product has shown stability.
What do I think about the scalability of the solution?
The product is scalable.
What other advice do I have?
I am making use of the product in my own company.
I would rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at Botmantra
Easy for extracting data and app building
Pros and Cons
- "It's very easy to build an app using this solution."
- "I think installation and integration could be improved. It's tricky compared to other tools."
What is our primary use case?
Our primary use case of this solution is for when we're integrating something and need to extract some data. We use PowerApps to extract the data and create our own module inside PowerApps and create our own app. We extract data and integrate it with PowerApps.
What is most valuable?
It's very easy to build an app using this solution. It's easier than with other tools.
What needs improvement?
I think installation and integration could be improved. It's tricky compared to other tools.
For how long have I used the solution?
I've been using this solution for a month or so.
What do I think about the stability of the solution?
We are a small company and only have four or five people using this solution.
How was the initial setup?
When it comes to installation, we need to install a gateway and integrate between two tools, for example, PowerApps and Power Virtual Agents, Deployment is a little complicated. The data is available in Google but it's a little difficult.
What's my experience with pricing, setup cost, and licensing?
Licensing is on a monthly basis.
Which other solutions did I evaluate?
We tried a lot of other products before choosing PowerApps and we found Microsoft to be easier to use.
What other advice do I have?
I would recommend this solution. Microsoft is a large company and the product has good features. We plan to migrate all our tools to Microsoft in the future.
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal at a consultancy with 1-10 employees
Great for quickly making apps, with reasonable pricing, but doesn't scale well externally
Pros and Cons
- "The solution is excellent at figuring how to build an application in three months. It makes it very quick and easy."
- "From my perspective, it was a great place to start and a great place to sit and test the waters."
- "The documentation isn't great. It's only 75% of what you need to know. If you go beyond that and run into issues, it's really not going to help you."
- "They get expensive when you start to go to non-internal users."
What is our primary use case?
I primarily use the solution for its business application. My business needed an application and so that's what we're using Power Apps for.
How has it helped my organization?
We've been pleased with it. I would say that it has improved the way our organization functions. It makes app-building faster and easier.
What is most valuable?
The solution is excellent at figuring how to build an application in three months. It makes it very quick and easy.
The pricing is very reasonable. it's not overly expensive.
What needs improvement?
I can't recall any missing features. Currently, the solution is doing a good job of meeting my needs.
My target is to have an application that I can use for clients. I don't see Power Apps as being the long-term solution. They get expensive when you start to go to non-internal users. If there were to be external users, the solution would get expensive.
The documentation isn't great. It's only 75% of what you need to know. If you go beyond that and run into issues, it's really not going to help you.
For example, the software is almost guilty of being too powerful. The particular problem I had was that they recommended that I use Azure to do the login, to do the user authentication. Therefore, I set it up. However, it didn't work. I could not find the solution via documentation or online at all. Without knowing I could access technical support, I paid someone a couple of hundred dollars to try and figure it out for me and they couldn't figure it out. Eventually, I was just looking around and I came across one setting hidden away and it was set to false. I instinctively realized that it looked like it might be related and so I set it to true and all of a sudden everything worked. However, that whole issue could have been mitigated if the documentation just took that extra step and got into the nuances of the product.
What I'd love to see them do is to sit down and clean up the interfaces. There are three different ways that you can program. I'm particular to using a Power Apps portal. There are three different ways I can edit my Power Apps portal website. Each of them kind of does a better job of doing some things than the other ones do. Therefore you're kind of in this in-between realm of having to choose between certain things if you decide to go with a specific approach. They really need to clean up the development environment so that t's straightforward and predictable across the different ways to program.
It does things, such as, if you want to delete a particular field or table, you get this message that says you can't due to the fact that it has dependencies. It's really hard to find what those dependencies are. Items like that need to be clarified.
The application is working great now, however, every once in a while it gets complicated and it's hard to navigate.
For how long have I used the solution?
I've recently delved into using the product. I've been using the solution for at least the last seven or eight months or so. It's been less than a year. I haven't used it that long just yet.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. its performance is reliable.
What do I think about the scalability of the solution?
The scalability is limited if you want to scale externally. A company needs to keep that in mind.
I only launched my first application sometime around Christmas, or just after. It's still quite new. I have about a dozen or so people that move in and out of it. It's just a small app.
As a company, we are quite small. All of our users would be external. And, due to the fact that the solution gets expensive for external users, it's not a solution we plan to expand upon or use for the long term.
How are customer service and technical support?
The technical support is not easy to find. It's a bit of a well-kept secret. However, once you locate them, they are quite helpful and responsive.
Truthfully, they are hard to find due to the fact that you just don't realize they're there. I had spent a month, six weeks phoning around trying to find internet solutions to problems and resources and paying people to help me, and nobody knew the answer.
This was done without ever realizing that there was a very capable tech support resource available in Power Apps through the subscription. Once we found them, they were able to fix all of the issues we were struggling with very quickly.
How was the initial setup?
The initial setup is quite straightforward. A company shouldn't have any issues with the setup process. It's not overly complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is excellent. It's not too expensive.
However, once you get into adding non-internal users, the solution can get pricey. It's only reasonable if you are trying to create internal team-based apps.
Which other solutions did I evaluate?
I haven't looked at any other low-code development platform.
What other advice do I have?
We're just customers and end-users.
We are using the latest version of the solution.
From a perspective of me doing a full test of the application and how I want it to run, it just met all of my needs and there are other storage locations for data. That said, the data is sitting in the CDS.
From my perspective, it was a great place to start and a great place to sit and test the waters. I'm looking to migrate it into something else in a little while. I won't stay with it forever. That's not the plan.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
S/W Technologies & Processes Unit Manager at Unisystems
Good containerization and support, but the user interface needs improvement
Pros and Cons
- "I like the containerization of Azure."
- "The flexibility and the user interface need improvement."
What is our primary use case?
We are customers and resellers. We mainly collaborate with Microsoft and supplemental applications.
What is most valuable?
I like the containerization of Azure. We are trying other architectural options that they offer.
What needs improvement?
There is always room for improvement and with PowerApps, there is a long way to go.
The flexibility and the user interface need improvement.
The speed, as in how fast things can be done, needs to be improved.
The workflow needs improvement and should be included in the platform.
For how long have I used the solution?
We have been working with Microsoft Azure for the past year.
How are customer service and technical support?
The support is good.
Here in Greece, we have enough support for Microsoft. There are some government-level agreements and county-level agreements.
How was the initial setup?
It is easy to deploy, although we have some experience.
It seems pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
You have to be careful with pricing.
It might be too complicated to continuously monitor the business consumption and what to pay.
What other advice do I have?
It's not something you can easily rate, as you have to rate according to specifications and characteristics.
It is a good product but I would like to see the flexibility issues improved, and there are issues with the user interface. You have to use the interface in a specific way.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Sr. Digital Experience Consultant at a computer software company with 5,001-10,000 employees
Provides a lot of flexibility for flow automation, very stable, easy to deploy, and good price
Pros and Cons
- "The model that allows you to establish flow automation is getting a lot of traction from the customer side. It offers a lot of flexibility."
- "PowerApps offers more flexibility than Salesforce."
- "The availability of templates needs to be improved. I understand that the ecosystem around it is still developing, but we need more templates. I would like the entire ecosystem around it to improve. I would recommend adding AI components. Even though we can always connect to Azure for AI components, they should slowly start looking at adding some AI components to PowerApps so that out-of-the-box learning can be applied to process flows. Salesforce has the Einstein layer that works along with license platforms. PowerApps should also have something similar."
- "The availability of templates needs to be improved. I would like the entire ecosystem around it to improve."
What is our primary use case?
My organization deals with the implementation of PowerApps and Salesforce. We are currently scaling up our capacity in low-code, no-code platforms. Essentially, this solution is for building forms from a front-end loan application and quickly rate a particular application.
What is most valuable?
The model that allows you to establish flow automation is getting a lot of traction from the customer side. It offers a lot of flexibility.
What needs improvement?
The availability of templates needs to be improved. I understand that the ecosystem around it is still developing, but we need more templates. I would like the entire ecosystem around it to improve.
I would recommend adding AI components. Even though we can always connect to Azure for AI components, they should slowly start looking at adding some AI components to PowerApps so that out-of-the-box learning can be applied to process flows. Salesforce has the Einstein layer that works along with license platforms. PowerApps should also have something similar.
For how long have I used the solution?
We have been using PowerApps for the last six months in our organization.
What do I think about the stability of the solution?
I haven't come across any issues. I have not faced any issues with my existing deployment.
How was the initial setup?
It is quite straightforward.
What about the implementation team?
We have our own team for the maintenance side.
What's my experience with pricing, setup cost, and licensing?
One of the main things about this solution is the price. The cost for Salesforce is $35, $25, or $10 per user per month. PowerApps costs much less than that. It is at a good price point. It may change in the future, but at this point, its price is pretty fine.
What other advice do I have?
I would recommend this solution for people who are looking for flexibility. PowerApps offers more flexibility than SalesForce. I would advise others to use a local platform to build and test first and fail fast.
We are still exploring a few features, but based on what I have learned and seen, I would rate PowerApps an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Founder at Simplify IT
Allows developers and nontechnical users to build mobile applications from selectable templates
Pros and Cons
- "The most valuable feature is the compatibility with other Microsoft components, the connectivity to Microsoft databases, the connectivity to other components on the Microsoft Azure environment, the connectivity to Office 365 and the connectivity to teams and the overall environment."
- "Microsoft should combine both the web and the mobile environment with all of the layers of development into one package."
What is most valuable?
The most valuable feature is the compatibility with other Microsoft components, the connectivity to Microsoft databases, the connectivity to other components on the Microsoft Azure environment, the connectivity to Office 365 and the connectivity to teams and the overall environment.
What needs improvement?
Microsoft should combine both the web and the mobile environment with all of the layers of development into one package. Currently, it's separated because Microsoft Power Apps does not cover all of these issues, so you have to connect to two different solutions. With Mendix for example, with one environment, the developers can create either a mobile app or a web app — it's an all-in-one environment. Microsoft Power Apps is not a service. For instance, if you want to connect to a database, it will be done via a database platform.
What do I think about the scalability of the solution?
Microsoft PowerApps is both scalable and stable.
How are customer service and technical support?
Microsoft PowerApps has a good support community.
How was the initial setup?
The initial setup is no more complicated than similar solutions. I'd say it's pretty straightforward.
What other advice do I have?
Overall, on a scale from one to ten, I would give this solution a rating of eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Department Manager at a financial services firm with 1,001-5,000 employees
Functional and easy install but licensing structure confusing
Pros and Cons
- "We were impressed with the functionality of the solution."
- "The pricing structure needs to be improved, the current information is confusing."
- "The pricing is too expensive and the licensing system is complicated."
What is our primary use case?
We are currently piloting the solution, we are checking it with our workflow.
What is most valuable?
We were impressed with the functionality of the solution.
What needs improvement?
The pricing structure needs to be improved, the current information is confusing.
For how long have I used the solution?
I have been using the solution for a few months.
How was the initial setup?
The install is not a problem at all, it did not take very much time.
What about the implementation team?
We did the deployment and we have a few employees for maintenance.
What's my experience with pricing, setup cost, and licensing?
The pricing is too expensive and the licensing system is complicated. There are many pages of instruction on how to do the calculations for the price.
Which other solutions did I evaluate?
We are considering other products at this time because of the cost.
What other advice do I have?
We have just started using the product, it is unclear if we will continue to use it after taking into account the unclear pricing structure.
I rate Microsoft PowerApps a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a tech vendor with 10,001+ employees
Stable and speeds production time but is a bit expensive for smaller firms
Pros and Cons
- "The solution allows you to use data to create excellent UI and quickly deliver an app. It speeds up production time."
- "You can't add too many filters onto anything you build, otherwise, it will be very slow and it will affect your performance."
What is our primary use case?
We're working on B2E applications and therefore we can't really get into specific use cases.
What is most valuable?
The solution allows you to use data to create excellent UI and quickly deliver an app. It speeds up production time.
What needs improvement?
You can't add too many filters onto anything you build, otherwise, it will be very slow and it will affect your performance.
For example, some companies want to use a lot of dashboards for Excel Spreadsheets or Sharepoint. If you put everything onto a mobile app, you won't get the kind of performance that you would if you just worked in Sharepoint. A mobile app has certain limitations.
For how long have I used the solution?
I've been using the solution for the past year or so.
What do I think about the stability of the solution?
The solution seems pretty stable, or, at least, it's moving in the direction of becoming very stable. We've been happy with it. It's reliable.
What do I think about the scalability of the solution?
The solution is quite scalable. There are third party connectors, or you can design your own connectors if you like. It's very customizable, which makes it very flexible and easy to scale.
How are customer service and technical support?
I've never had to reach out to technical support yet. We've found that the documentation that they offer is good enough to answer any questions that we have. We also have many experts in our organization. We'll ask around internally before venturing out and asking Microsoft.
How was the initial setup?
The initial setup is pretty straightforward. They have a lot of third party connections. It's easy to connect things if you need to. However, this can add to development costs. That said, it's nice to have the option.
What's my experience with pricing, setup cost, and licensing?
I don't directly deal with the actual billing. Therefore, I don't know the exact cost or the licensing structure. That's an aspect of the solution someone else handles. That said, it's Microsoft, which tends to be a bit more expensive. It might now be the best option for smaller customers.
What other advice do I have?
I'm most likely using the latest version of the solution, although I don't know the exact number offhand. We have a partnership with Microsoft so we're likely to be using only the most updated versions. Everything else: Power BI, Power Stack, AI, and all that, are also on the most updated versions.
While for larger companies, it's probably not too much of a problem, cost-wise, to adopt this product, for smaller firms, it's likely too expensive.
Overall, I would rate the solution at a six out of ten. It's useful, however, there are limiting aspects of the product that could be improved upon.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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