Microsoft Power Automate Reviews

The primary use case of this solution is for process automation.

With regards to the process on the server-side, you are giving the client the opportunity to run from a very small deployment and to take it from one office location to another, and globally.

The most valuable features of this solution are the cost and ease of use, it's very simple.

They have many, easy-to-use features.

When this solution is sold to the clients there is no automated process in place as many other RPA products have. I have to fully understand the product so that I can go over the processes with the client and all staff they may have. 

It would be good to record all of the processes and automate them.

The Kryon product has that option, where when you are doing something automatically it can record it on an AI interface. If they could have that feature included, it would benefit the client.

They need to come up with a little more on AI and precision discovery path to be able to record the processes.

I have been working with this solution for nine months.

This solution is scalable. It allows you to expand not only from one geography, but across as well.

I have not contacted technical support. I am not a part of the technical support, but an advisor. I have been asked to go in for implementation analyzing.

The deployment depends on the requirements of the client. For most of our clients, I recommend it in two processes.

A smaller process with approximately 50 users using it would take one and a half months to develop, depending on availability and time.

There is flexibility in pricing.

I studied five to eight different tools and narrowed it down to the two or three tools that I felt would suit our client's needs.

Some of the other products that were included in my narrowed down studies were Kofax, Automation Anywhere, and UiPath.

There is a very different approach when it comes to Kofax, and I wouldn't recommend UiPath because there is a lot of coding in terms of implementation. UiPath was one of the first ones to have the market and has now lost market share because there are too many available that are smaller, such as Kryon and Kofax.

One other solution that I am studying is NICE. I am trying to get a better understanding of it as an option for my clients.

I am a consultant who advises his clients about the solutions that are best for them. I make recommendations based on their requirements.

Clients have two options, one is the desktop solution and the other is an enterprise version.

For smaller clients what I recommend is to start with the desktop version. I ask them to try it out and if they think that it works in their organization and it's helping, they will get better ROI after proving it to them in the trial POC that I conduct. I have them try it out for six months to a year and then suggest they move to the enterprise version.

My philosophy is value addition. I have seen that with most of the products that we have purchased, we may use only 40% to 50% of the features. I want to change that and cause a disruption in the consulting industry. What I want to do is recommend products to my clients where I see value addition and minimum utilization of features and functionality of the product to 80%.

It's a very different approach and very difficult for clients to understand at first. I am using the years of experience that I have and doing what is in the best interest of the client.

My advice would be not to go directly to process robot. Instead, try the desktop version with smaller processes, small implementation, and get comfortable with it first. 

Start off small then go big. Going big is a huge investment if you are not sure.

Do it one step at a time. Get a few processes, try it out, develop the methodology of implementation, and make it a small mini project or a work in progress then decide. If you are in a hurry and you take a big bang approach without doing it systematically, however good the product is, it could be disastrous.

At the end of the day, this is going to cost you, not only in terms of dollars but in terms of time invested. You will be running with your production environment and existing systems, and there is going to be a lot of effort required to do this, so you have to be convinced that this works for you. Do a POC from three different vendors.

In terms of cost, ease of use, and comfort, I would rate this solution an eight out of ten.

Our clients utilize Power Automate for data collection and management in various ways. One primary use is integrating Customer Engagement (CE) with finance, operations, or other business systems. Additionally, we employ Power Automate to facilitate additional processes, such as automating workflows.

Firstly, enhancing Power Automate to work synchronously instead of asynchronously would eliminate the need for additional coding, saving time in project implementation. Secondly, addressing the limitations on the number of processes in Power Automate tracking would enhance its usability and flexibility for various scenarios. Incorporating a more intuitive user interface or experience would be beneficial for overall solution implementation. While PowerApps can provide this to some extent, it faces limitations, particularly with large datasets. Overcoming these challenges through enhancements or optimization would be valuable for implementing enterprise-class solutions effectively.

We have been using Microsoft Power Automate for 2 years.

I rate the platform's stability an eight out of ten.

Certain limitations apply to product scalability in enterprise environments or critical systems. We work with medium-sized businesses.

The deployment time depends on specific project requirements. Complicated configurations take three to four months to complete, while certain simple projects can be completed within two weeks.

I rate the process an eight out of ten.

When we purchase the Microsoft Dynamics license, the Power Automate license is often free, albeit with some limitations, such as a certain number of transactions per user. Given the substantial allocation provided, this arrangement typically suffices for most users. However, if premium features are desired or the project demands exceed the allocated resources, additional charges may apply accordingly.

I rate the pricing a six out of ten.

One of the automations we've implemented with Power Automate that significantly saves time involves discount application on quotations. When a discount is applied at the quotation level, we utilize it to automatically apply line-level discounts to the respective lines, distributing them equally.

The feature most useful for integrating different applications is its ability to create flows. Specifically, we use flows to integrate with finance and operations.

The cloud-based nature of Power Automate has greatly benefited our workflows. It operates exclusively on the cloud, eliminating the need for on-premises deployment. It enables low-code development, eliminating the need to create plugins. It saves a significant amount of time, reduces efforts, and enhances reliability in our automation processes.

I rate it an eight out of ten.

I've primarily used some automations, however, it was just for practice. I automated a few activities here and there. I have not used it extensively. For example, I can use it to read some emails or share files, or pull information from Sharepoint, et cetera. It can help me create new records for auditing purposes. It can pull data to show we are in compliance. 

The most valuable features include its ease of use for automation creation. It's very easy to use. We can go online and watch videos and figure out how to use it. 

It can help us improve many processes and workflows. It helps with efficiencies. 

The functionalities are very similar to other types of languages. It's not hard to learn, which means we'll be able to make more workflows in the future. 

It is stable.

It can scale well.

The solution comes bundled with Microsoft 365. 

I haven't come across any downsides to the solution.

We'd like to see even more free courses to help people learn to automate smarter. 

For countries in our region, it's not very well known. Microsoft has to do a better job of advertising it and how it can help businesses so that it becomes more well-known and widely used. 

So far, the solution has been stable. The workflows have been good. There are no bugs or glitches. 

The scalability has been fine so far. I haven't come across anything that would make me think it wouldn't be. 

We plan to use it more to make more workflows in the future. 

I've never used technical support in the past. 

In our company, we have people looking for new opportunities and tools to help the sales force in automation matters. 

The pricing is not clear to me. I don't deal with that. We have Office 365 and the solution is included in that bundle. 

It's a good product. If a company needs to automate something, it's a very useful tool.

I'd rate the solution eight out of ten.

We could use it more. It's still new to me. 

I'm using Microsoft Power Automate to automate some of my processes. Before using this solution it took me sometimes one day to complete tasks and now I can perform them much faster.

The most valuable features of Microsoft Power Automate are the ease of use and the templates that are provided. I no longer need to make the document from scratch. I can search for what template I want and then it only requires me to modify it a bit for my needs. Additionally, it's helped improve my productivity and efficiency, and at the same time, it's quicker.

Microsoft Power Automate could improve by adding more features to the free version it would be good because there are many features that you have to pay for. There are some functions that IT personnel, like myself, have a difficult time using and could be made more user-friendly.

In a feature release, it would be a benefit if Microsoft Power Automate could integrate with Google. I'm dealing with a lot of external systems, and it would be great if the site was able to connect with Google, because some of the flow requirements use Google. It is very difficult to do it.

I have used Microsoft Power Automate within the last 12 months.

Microsoft Power Automate is stable.

There were several people using this solution in my previous company, and in my current company, I am the only one working with Microsoft Power Automate.

The support from Microsoft Power Automate is good.  If I do not know how to use it they have the Microsoft community. I can ask questions on that platforms and straight away they provide me the answer.

I have not used other solutions previously.

We use Office 365 and this solution is free for me to use with the package we have. We have plans to increase the usage of Microsoft Power Automate.

Microsoft should market Power Automate more to companies' operation personnel, it would be better because then the operations personnel would know there is a solution to make their life and tasks easier.

I rate Microsoft Power Automate a ten out of ten.

We've just started with the solution. 

We are exploring Power Automate and trying to get rid of some of the mundane tasks and we're seeking ways to increase the productivity. We're trying to do the automation on it. 

It's not my day-to-day work; I'm into infrastructure. I'm basically heading the APAC team here in the APAC region. I got a request from a couple of users to get rid of the setup of mundane tasks. 

The solution is booming at the moment. They're adding lots of features all of the time. 

The initial setup is very simple.

There's a great community around the product that is very helpful and active.

The solution is free to use if you have a Microsoft E3 license. 

Power Automate has a lot to do. What I've seen, for example, is that UiPath seems to be very efficient and you don't need to have any sort of training. With Power Automate, training is needed. You need to know how to work with pretty advanced queries. They need to add more training materials to their offering. 

It's not as user-friendly as a solution such as UiPath, which is really easy to use. 

Creating unattended bots is quite expensive. 

Having the connectors with multiple platforms would be great. They have connectors for SAP, yet they don't have a connector for the Oracle ERP, for example, or Oracle HCM. They should come up with multiple connectors where it would ease integrating with any other tool, rather than having to create a custom connector and trying to integrate with a third-party tool. UiPath offers multiple connectors and it is very useful. It makes our life very simple. On the fly, we should be able to integrate and talk to the other applications directly without struggling.

We've been working with the solution for just six months. It's only been half of a year so far. 

The community that surrounds the product is very active and quite helpful. 

The initial setup is very easy. It was very simple. In order to do automation, it is very easy to configure everything. It's also easy to maintain. The only part that is kind of complex, for example, is where you have to get into the website to get the data and try to feed the data into an Excel sheet. That happens if you're trying to automate some complex yet mundane task. That's where it helps to have someone on board that knows what they are doing and understands the solution quite well.

Since we are on E3, we get Power Automate as a free service from Microsoft, for everybody in the organization.

I'm from India and anything that I look at, in terms of pricing, be it UiPath or Power Automate the pricing appears to be on the higher side. That said, we're on the E3 Microsoft license and the price for Power Automate comes along with that, as a part of the subscription. It basically covers the basic functionality of Power Automate. In that sense, it doesn't hurt us too much. However, if I have to go set up an unattended bot, it is very expensive. That's something that for sure that I would like to highlight with Power Automate. If you'd like to go for an unattended bot it's quite expensive.

I have looked at other solutions. I was exploring and trying to compare which is the right tool for our environment. I was trying to compare where exactly Microsoft intersects with other services such as UiPath or Automation Anywhere.

We'll likely stay with Power Automate. Power Automate fits our requirements in terms of what we are looking for. If anything is required in terms of the desktop automation that would require us to buy a separate license we may move to something else, however, at this point, we do not really foresee anything that we couldn't do with this product.

I would urge users to stay on top of Microsoft by leveraging the community. They're very cooperative and trying to support us when we ask questions in the community, there'll be somebody who will always jump in and try to help us out. There are multiple forums, apart from the Microsoft community as well. I see multiple websites or blogs where you could find the solution for a question you have. There is a lot of documentation out there.

For working a bit with the solution and comparing it to options such as Automation Anywhere and UiPath, I'd rate the solution at an eight out of ten so far. 

Power Automate is a quite powerful tool. It helps you automate your daily processes. Being an RPA tool, it allows you to define certain logic and execute certain tasks at a scheduled time or for a certain event. I use it in conjunction with our SharePoint site to let our stakeholders know that something has been done or updated, and it kicks off another flow. We use it quite regularly.

Its usability is very valuable because it has a quite simple flow. It is very user-friendly. It provides you templates. I started learning with the help of Teams templates, and then I started providing them. It is always good to start with a template so that you understand how it works.

Its branches are quite user-friendly. You can put expressions in it. It allows you to link and test the flow so that you can check whether everything is running properly. From a business standpoint, Power Automate is quite good for a non-tech person. It is not like Java, HTML, or C++, which are very developer-driven. Power Automate is a more business-oriented kind of tool.

They can build more templates and more connectivity with other platforms. They can provide a more user-friendly way to connect with other platforms. They have their own in-built plugins for certain third-party vendors, but there are still a lot of third-party vendors that are not there.

I have been using this solution for over a year.

It is a stable product.

It is definitely scalable. If you want to integrate Power Automate with third-party software and other platforms, a technical person is needed. If you just want to connect Power Automate with Microsoft's suite of services, you can easily do it. They also have their own in-built plugins for certain third-party vendors. More and more plugins will come in the future because more and more people want to connect to Power Automate. I can already see Trello and Jira creating the plugins. There are still a lot of third-party vendors that are not there on it, but we can basically go ahead and create our own if needed.

Power Automate is a connectivity tool, so it has the ability to connect to other platforms. If they're able to do that, other platforms start making more money because I can get a flow that directly connects to another vendor and helps me achieve what I want to do, rather than having a tech person give me estimates and getting that done, which takes a longer time.

In terms of the number of users, we are a big organization with around 15,000 people globally. I don't know how many people use it, but the awareness is coming slowly within the organization and more and more people are becoming aware. I will continue using this solution.

I haven't actually reached out to technical support, which speaks for the usability of it. It is quite user-friendly, so I didn't really have to reach out to technical support.

I did attend a one-day workshop for Power Apps, which was great. For Power Automate, we actually have regular IT sessions. Our IT team has set up regular training sessions for learning different services from Microsoft, and one of them was Power Automate. That's where we got the awareness of Power Automate. That was a year and a half ago, and that was when we basically said, "Oh, wow, this is great!" At that time, it was called Flow. Now, it is called Automate.

We have it on our system. I don't really know if we need a separate license.

I would highly recommend Power Automate to anyone who is quite keen on RPAs and wants to automate certain processes from a business standpoint.

Microsoft is doing really well in this space. There are very few RPA tools, and Microsoft has been successful in penetrating the market. There are very few of them who are on every single PC. Any business, bank, or enterprise that has Microsoft on their PCs and has subscribed to this at an enterprise level are given Power Automate. The market penetration of Power Automate is really good. As more and more users start using it, they will obviously come up with issues. I definitely found a few challenges, but nothing with which Google Search couldn't help. More and more people are using Power Automate, and I can easily find answers on the web. It is already great, and it is going to go quite well if Microsoft goes ahead and starts building more of these tools.

I would rate Power Automate a nine out of ten. It is a great product.

We primarily use the solution for testing. For example, we made a website solution and we're open to trying new things because it's not on production yet. We use your flows in order to make some data automation. We fill our flows with some data and test to see if it's all correct.

The RPA robotic process automation is a good feature. We can make a flow within a flow. We just made a UI flow. The flow is to run every day so far it's been quite helpful.

There's good Microsoft documentation that makes setup easy.

I am now a member of the digital transformation team, so we are making various products. We are just making the new projects, and developing them in the store. However, everything is new to us. We have are not working with this tool for more than six months. Therefore, it's hard to really know how well it works or what is lacking.

The solution needs more features so that it can better compete with competitors that have been on the market longer and are more mature.

Tech support could be more hands-on. Right now, they simply direct users to documentation instead of directly dealing with issues.

We've only just started using the solution. We have been using it for six months so far. It's been less than a year.

The stability of the solution is quite good. We're not in production, so we can't verify it 100% as we're just testing its capabilities. It's a rather new tool as well, so I don't know how much it's been tried and tested overall. However, overall, from what I've witnessed, it's been good.

The solution is quite new, both for us and on the market. I can't speak to the scalability as we haven't tried to scale it, and I don't know if many companies have really tried.

Although we have about 1,500 employees, we're still testing the solution, so not everyone has access to the product. Maybe five or six of us are actually on it and trying it out. We're all programmers.

As a developer, I can open a ticket with Microsoft, even though our DBA did teach us a lot about the solution. There's a lot of documentation and support online, so there's rarely a reason to have to actually open a ticket. So far, we've been satisfied with the arrangement, although, for the most part, their assistance is simply directing users to specific documentation.

Currently, we're just testing this solution, however, our organization is also using UiPath.

The initial setup isn't too complex. It's rather straightforward. You can just follow the documentation provided. Microsoft makes it very easy.

The solution is offered as part of a larger Microsoft license. It came as a solution in a bigger package. I'm not sure what the exact cost of it it, as it's not my area of expertise.

We have the Microsoft Dynamics Customer Enterprise license, and that covers for Automate and VI. Right now, we are doing some tests.

We're just working with four workflows. We're just really starting and haven't begun any big projects yet. We have 15 ongoing small projects.

I'm not sure of the exact version we are using.

I'd rate the solution seven out of ten. We're still testing it in production. We need more time with it to really get a sense of what it can do.

We can automate cloud flows using the product. We can use desktop flows in the product as an RPA tool. If we are working on any enterprise application like SAP, we can automate it using the tool. Power Automate Desktop is a relatively newer solution compared to UiPath.

The solution helps us save money and time. We automate the rule-based and repeated tasks that we do on a daily basis.

Every organization uses Microsoft products. Daily tasks and other basic Excel-based tasks can be easily done using the tool. AI Builder is a good add-on. We can very easily do some AI automation using it.

The tool must be more stable. It should also provide more integration with other applications.

I have been using the solution for one year. I am using both the on-premises and the cloud version of the solution.

Power Automate is not that well-established and stable.

UiPath is more scalable than Power Automate. We have a good team developing flows on Power Automate. The product is available for everyone in our organization. More than 2000 or 3000 people might be using the tool in our organization.

It is relatively easy to deploy the solution when it is part of the license we buy for the organization.

The product’s maintenance is handled by a separate support team in our company. Maintenance is needed only when an application does not work or if there is any movement in the cloud.

The product is cost-effective if we utilize the complete Microsoft package. Power Automate is comparatively less costly than UiPath.

UiPath is more stable than Power Automate. UiPath has Orchestrator from where all the processes are monitored, triggered, or scheduled. This feature in UiPath is far better than Power Automate. Power Automate does not have a very good orchestrator or control room to see all the processes which are running. If an organization needs a long-term solution, it might choose UiPath.

Power Automate is improving, and it can be a good solution in the future. Power Automate is a good tool. An organization should definitely leverage the tool if they use Microsoft’s environment. It is a good add-on. We are using many Microsoft products like Power BI. Overall, I rate the solution a seven out of ten.