OpenText ALM / Quality Center Reviews

It gives me the ease of putting together the requirements, test cases, the release test schedules, and executing the test. It can generate the reports for each and every release that we need, and it's quick and easy enough to generate reports.

We have multiple teams across the globe where we have multiple projects set up in ALM. One project is used by our team in Israel and our other project is used by a team in Atlanta. We have a centralized control or multiple projects going across the globe. So that's a good benefit for us.

We actually use Performance Center, too. Where what we need is: When we run any test to the Performance Center, the results are stored in ALM, too. But what happens instead, the results show a summary report in HTML or a .zip file. But if there was a way in the test lab for ALM, after running any Performance Center test, that the the results could be published in the test lab itself instead of going and opening the particular result (if it shows all the response time and whatever transactional data that we have) in the ALM lab itself, that would be beneficial for us.

Also, on and off, we have had some issues with the operation itself where the operation is not able to run the test or something. We have to go back and forth with the vendor and HPE (now Micro Focus) to get this resolved.

For the last 10 years.

For ALM, we didn't have any specific downtime crashes, but we have had some issues with the database connection. The internal database where we put in the ALM data might crash or the database connection is lost. That's where we noticed some issues.

Whatever version of ALM that we have, it is more than enough for what we have right now. In terms of scaling, I can say it will go beyond four to five years from now.

For any of the operators, the support is extremely useful. It's great, actually. They are always available on-time.

It's straightforward to operate, but you actually need to get involved with the concerning vendors when you need their support.

We cannot just go download anything from online and put it. We need some support from the concerning team to make sure everything is right.

A comprehensive solution aiming for total Test management. It has bindings with HP QTP which is a test automation tool. With the addition of BPT (Business Process Testing), QC along with QTP has been the choice for test automation in most of the IT businesses.

Maintenance of test artifacts becomes messy when there are many scripts and supporting test artifacts. HP QC makes it easier to maintain the scripts and also organize them into various business areas.

Backup strategy is lacking in QC. Once the QC server crashes, all your automation artifacts are unrecoverable. Though we can create QC project files to create a backup, there is size limitation when you restore the backup.

4 years and 6 months

Configuration of QC contains a number of steps which could be made simpler. Many of these settings can be default with an option for the user to change them.

Getting to the root cause of any issue with QC is difficult. In many cases, restoring the QC projects is the way to resolve issues. Though HP support is available, it is not immediate.

As with the scalability, there are no issues with QC. It handles multiple connections very easily. And also if there is a crash on one machine where one test artifact is locked, the lock is automatically released in some time. But it would be great if there was recovery options built in after a crash.

The technical support is prompt and understand business urgency.

I have worked on TFS. The features of TFS are limited when compared to QC.

The initial setup was pretty straightforward.

• Test Plan
• Test Lab
• Defects
• Requirements
• Dashboard - Reports

• Improved the work quality
• Centralized location for the testing life-cycle
• Traceability and visibility to all the members and stakeholders of projects
• Standardization of test cases
• Test case execution and validation
• Ease of integration with automation tools like QTP, LoadRunner, SOATest etc.

The performance of this product is really poor, and there is no dashboard (reports) for the groups or users on the home page. Also, instead of one database, there are separate ones for each project.

I've used it for three years.

No issues encountered.

No issues encountered.

If you add any custom workflow (scripting), then in the long run there will be a deviation in application performance.

Customer Service:

It's excellent.

Technical Support:

It's excellent, but they don't support scripting unless it's in your PO.

We used JIRA. Its is also a good tool for defect tracking, but due to the lack of test and requirements management in JIRA, we have moved to ALM.

Straightforward. I've gone through the installation admin, and followed the same steps and it was fine.

We did it in-house.

It's a bit costlier when compared to other tools on the market, and you have to haggle with HP for this product.

We also looked at TFS.

Its a good tool for a perfect software development company where release/project roll outs happen on a planned basis. It's not a supportive tool for an agile environment.

We use this solution for an Avionic System to test for integration and verification with real and simulated hardware.

By using QC we broke down silos (of teams), improved the organization of our tests, have a much better view of the testing status, and became much quicker in providing test results with document generation.

The automated document generation provides the ability to perform tests within one day of our flight test readiness reviews. In the past, the timespan was several weeks.

We would like to have support for agile development. As we do not have this capability, we are now investigating the use of Octane.

Five years.

Quality assurance, requirement, and testing.

ALM helps focus on requirements, test, and the execution, track your defects, etc.

• Requirements
• Test
• Release process
• Defect tracking.

Release management and integration with other tools.

More than five years.

It is an application lifecycle management product for IT projects. It is powerful to manage the requirement traceability, coverage, test case design, mapping, test execution, defect tracking, reporting.

A little slow Agile model support not very good

• Entering requirements and mapping of requirements with test cases.
• Writing and execution of test cases and reporting defects.
• Generating customized reports.

Our organization has developed a product for automating test cases and we track the test cases' automation status with HPE ALM. It includes a column which made it easy to track them.

It needs a feature for scheduling of automation scripts to run automatically. This feature would be very useful.

Five years.

No.

No.

Quick response.

We checked out other tools like JIRA and Rally which also have good features, but HPE ALM has is user friendly.

Straightforward.

No suggestions.

No.

As long as you can afford it, go for this product. Otherwise, there are less expensive or open source products with almost the same features.