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it_user671376 - PeerSpot reviewer
Principal Business Analyst at a financial services firm with 1,001-5,000 employees
Vendor
You get rid of manual testing, which is a huge improvement.

What is most valuable?

Well, you got just automation, basically, that's what you wanted. You get rid of manual testing, which is a huge improvement.

What needs improvement?

Well, I'm not an expert but from a deep technical perspective, it has been odd-neat, except for the small failures we had due to particular environments. I haven't got a good idea though, I'm not deep into it.

For how long have I used the solution?

We have been using the product since 2012. We use both ALM and UFT together, as a team.

What do I think about the stability of the solution?

UFT is stable. Not a problem.

Buyer's Guide
OpenText UFT One
November 2024
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What do I think about the scalability of the solution?

From my experience, UFT is scalable. Our very first project was quite a demanding project. We had a form of testing hosts of around 40 to 60 and we never had to worry about performance or scalability.

How are customer service and support?

The technical support is pretty good. It probably depends on the support contract type you have. Our contract works pretty well as we have dedicated support engineers for our product.

They are knowledgeable and responsive. Sometimes you need a little bit more, but then HP help us to find it as they're knowledgeable troubleshooters. So we never had a problem to get issues fixed when we found that particular person. It was very effective I guess.

What other advice do I have?

When considering vendors we look for stability, support and reliability. And that's probably it. So we probably are not going for small vendors.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech consulting company with 51-200 employees
Consultant
Bulk-object capture automatically builds data tables in order.

What is most valuable?

  • Object recognition
  • Bulk-object capture: automatically builds data tables in order
  • VBScript & C# & Java
  • Industry- and market-leading functional test tool

How has it helped my organization?

It has reduced time-to-market regression from 160+ hours to 12 hours.

What needs improvement?

I’d like to see them improve the number of objects recognized without customization, similar to TestComplete by SmartBear. Simply put: It would save test development time, which would reduce time-to-market.

For how long have I used the solution?

I have used it for eight years.

What was my experience with deployment of the solution?

I did not encounter any deployment issues.

What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

I did not encounter any scalability issues when it was properly integrated with remote execution controls.

How are customer service and technical support?

Customer Service:

I rate customer service 9/10.

Technical Support:

I rate technical support 9/10.

Which solution did I use previously and why did I switch?

We previously used WinRunner and switched due to ease of implementation.

How was the initial setup?

Setup was easy and straightforward.

What about the implementation team?

An in-house team implemented it.

What's my experience with pricing, setup cost, and licensing?

Have a look at the HP UFT pricing model; it’s changed.

Which other solutions did I evaluate?

We also evaluated Smart Bear’s TestComplete.

What other advice do I have?

It is a great alternative, and has outstanding object recognition & functionality.

License cost, ease of implementation, expandability, extensibility, reusability, availability of useful code and knowledge are some of the reasons to consider switching.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertReal User

I noticed that you stated that you also evaluated TestComplete. What was the determining factor for your company to choose UFT over TestComplete?

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Buyer's Guide
OpenText UFT One
November 2024
Learn what your peers think about OpenText UFT One. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
PeerSpot user
Senior Automation QA Engineer at a tech vendor with 501-1,000 employees
Real User
It's easy to use so the QA team is not required to have much programming skills.

What is most valuable?

  • Object repository
  • Supported keywords
  • API testing

How has it helped my organization?

UFT is easy to use so the QA team is not required to have much programming skills. VBScript language is also an advantage that it has.

What needs improvement?

I think that UFT should support more robust keywords to work with a low number of applications under test.

For how long have I used the solution?

I've been using it for two years.

What do I think about the stability of the solution?

It often crashes.

How are customer service and technical support?

6/10 - I posted questions on the HP forum and mostly received no feedback. I also saw that people post questions and help each other.

Which solution did I use previously and why did I switch?

I used Mercury QuickTest Pro 8.2 for three years. I still use IBM Rational Robot, TestComplete, and some frameworks based on Selenium WebDriver.

How was the initial setup?

Everything is readable and easy to understand.

What about the implementation team?

We did it in-house.

What other advice do I have?

Open-source automated testing engines are also good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertReal User

Jason (Nhien), thank you for your informative response.
Regards,
Don

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PeerSpot user
Principal Consultant with 51-200 employees
Vendor
It's allowed business analysts to work with automation scripts without requiring them to have programming knowledge. A scanning feature, however, would help reduce the time in maintaining scripts.

What is most valuable?

The most valuable features to me are--

  • Business process components (can be dropped into test flow)
  • Keyword-driven test cases (one of several automated testing frameworks)

How has it helped my organization?

It's allowed business analysts to work with automation scripts without requiring them to have programming knowledge.

What needs improvement?

I'd like to see a scanning feature that shows the changes that happened in an application and the auto updates them. This would help reduce the time in maintaining scripts.

For how long have I used the solution?

I've used it for six years.

What was my experience with deployment of the solution?

I did not encounter any issues with deployment.

What do I think about the stability of the solution?

Yes, there were stability issues sometimes.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

Customer service is excellent.

Technical Support:

Technical support is good.

Which solution did I use previously and why did I switch?

We didn't use any previous solutions.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

We used an in-house team for implementation.

What's my experience with pricing, setup cost, and licensing?

It's expensive, but it's worth the money.

Which other solutions did I evaluate?

We didn't evaluate any other options.

What other advice do I have?

HP UFT is a popular tool used by many organizations, hence there are many forums out there to help us in case we face any challenges.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user251862 - PeerSpot reviewer
Automation Engineer at HealthNow
Vendor
Manual testing time has been reduced. The IDE is very user friendly.

What is most valuable?

The IDE is very user friendly.

How has it helped my organization?

There's less manual testing time, so we are able to quickly resolve any IT issues.

What needs improvement?

In future versions, I would like to see the ability to turn off the auto-complete, or at least have this working properly as it doesn’t seem to be doing so now. Also, object identification isn’t always 100% reliable, and the development environment kind of gets in the way. It seems as if it’s inflated and gets in the way of just writing code.

What do I think about the stability of the solution?

It’s in the middle and not always 100% reliable.

What do I think about the scalability of the solution?

We've had the same amount of licenses for years now, so we're not exposed to scaling.

How are customer service and technical support?

We use a third-party vendor, and they are very helpful. Any help we’ve ever needed is covered.

Which solution did I use previously and why did I switch?

It was already in place when I joined and has always been this solution.

How was the initial setup?

I don’t know, but I think it was fairly straightforward.

What other advice do I have?

Support and reliability are my most important criteria when selecting a solution. Also, I would evaluate its compatibility, and HP seems to be comfortable in not having too much competition in this realm.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertReal User

Robert, thank you for the reply. I do know that QC/ALM has version control, yet I have seen companies use another tool for version control eventhough they had QC/ALM.

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reviewer789918 - PeerSpot reviewer
Consultant
User
Using automation to perform regression testing can save us huge amount of time and resources
Pros and Cons
  • "​Record and Replay to ease onboarding of new users."
  • "Object Repository Technology, which is a good mean to identify graphical components of the applications under test."
  • "With frequent releases, using automation to perform regression testing can save us huge amount of time and resources."
  • "Scripting has become more complex from a maintenance standpoint to support additional browsers."

How has it helped my organization?

With frequent releases, using automation to perform regression testing can save us huge amount of time and resources. It has allowed us to focus on newly added features.

What is most valuable?

  • Record and Replay to ease onboarding of new users.
  • Object Repository Technology, which is a good mean to identify graphical components of the applications under test.

What needs improvement?

Initially, it was supporting only Internet Explorer. This was not an issue, as the corporate choice, was to use that browser. In the meantime, Firefox and Google Chrome became popular and were introduced within the company, hence scripting became more complex from a maintenance standpoint to support those additional browsers.

For how long have I used the solution?

More than five years.

Which solution did I use previously and why did I switch?

This was long time ago, with version 8.2. It was automation of a pack of regression set with QTP. It was a success because my customer split regression testing and functional testing. Therefore, I could focus on the part which was identical across versions, then maintain the scripts after new features were introduced over releases.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Continuous Delivery Lead at SAI Global
Real User
Top 5Leaderboard
Well supported and lots of resources available but has high deployment costs

Advantages:

Well supported and lots of resources available who have certifications, but mostly used in Financial Institutions. Integrated add-on for Flex, Web Services, Silverlight, and Web HTML. Framework issues can be easily taken care of with Odin AXE framework, which uses XML and simple interface. Lots of resources are available who can work on and use QTP.

Disadvantages:

Ability to recognize complex UI and dynamic content hinders the tool. Mostly used in Data-driven web testing, which makes use of Excel sheets; easy for the user to use, but may cause issues in maintainability. Windows System only focused. Not suitable for Unix-Clones and Mac OS. High deployment costs, and later will incur maintenance costs also, as each programmer has a different coding style and the new user has to learn and then work on it. Learning curve for it is not steep, as users are available who know VBA and VB Script.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertReal User

Have you tried automating against Microsoft's newest browser known as Microsoft Edge? If so, what was your overall assessment?

See all 3 comments
reviewer1262124 - PeerSpot reviewer
Test Solution Architect at a tech services company with 51-200 employees
Real User
Poorly designed, runs slow, and makes test automation really difficult
Pros and Cons
  • "The initial setup is relatively easy."
  • "The overall design needs an entire overhaul. We prefer software designed to ensure the package isn't too loaded."

What is our primary use case?

We primarily use the solution for any test completion intended for the system.

How has it helped my organization?

I don't really see a way it has improved our organization. I don't like this tool and I don't think that it's a successful example for automation. It's because of the tool's limitations that make the automation of a project difficult to execute successfully.

What is most valuable?

The solution is the company's product of choice. We disagree a bit in that regard.

The initial setup is relatively easy.

What needs improvement?

The solution makes test automation really difficult to maintain. The design of the test framework isn't ideal. They should work to improve it.

The concept is really old. It needs to be integrated with EMM, due to the fact that, obviously, EMM is the one to manage your test. It's almost difficult to manage test automation as a project. It's good for video testing, however, it's not good for a project.

The overall design needs an entire overhaul. We prefer software designed to ensure the package isn't too loaded.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable. However, that said, it's also slow.

What do I think about the scalability of the solution?

The scalability is pretty good. If an organization needs to expand, it should have no trouble doing so.

Our particular projects have more than 50 people on them. Mostly they are from the IT automation team.

How are customer service and technical support?

I didn't really ask for technical support in the past. We didn't really use much of the features, therefore we didn't have technical issues with that tool. I can't speak to their general responsiveness having never spoken with them directly.

Which solution did I use previously and why did I switch?

I have never used a different solution. I merely use this solution as it is my company's preferred product.

How was the initial setup?

The initial setup is not complex. It's quite straightforward.

What other advice do I have?

We're just customers. We don't have any business relationship with Micro Focus.

Personally, the solution doesn't meet my expectations. The design is really old. It's possible we'll be talking about changing soon. I'm not sure if it will happen, however, I would prefer to try something new.

A person with no programming background might really like this solution. I, however, do not. On a scale from one to ten, I'd rate it at a five. I have a technical background and I don't really like using this tool. It's better for someone with less programming experience.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertReal User

1) What do you mean by tool’s limitations?


2) Can you please elaborate on what video testing is?


Also, there several different frameworks that can be used with UFT. I am not clear about the context of how you are using the word framework. Can you please elaborate?

Buyer's Guide
Download our free OpenText UFT One Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free OpenText UFT One Report and get advice and tips from experienced pros sharing their opinions.