Rubrik Reviews

There have been many changes to how our organization has been able to approach backup and recovery thanks to Rubrik. We have been able to reduce the time for recovery, which is invaluable because it not only frees up our time to move on to other things, but it truly makes our customers feel that they are important and given “special treatment.” Typically, with the previous solutions we were using, it was owned fully by our engineering team, but we were able to train our admin team to take over all operational aspects of the product in less than two hours via a web conference thanks to the no-nonsense and easy-to-use product.

This has also become our go-to solution for disaster recovery requirements for many of our applications. The great part is we don’t have to build out DR VMs to sit there and do nothing, instead, we can deploy a snapshot from production at the time of need instead. This not only saves the customer money, but it saves on bloat in our virtual environment.

First, lets start with what is Rubrik?

Rubrik Cloud Data Management is a single, software fabric that manages all application data in the cloud, at the edge, or on-premises for many use cases, including backup, recovery, archival, analytics, development, and cloud. Rubrik takes the complexity of maintaining and managing your data and enables you to focus on other aspects of the business. The bottomline is if you have Rubrik, you have peace of mind.

It’s hard to pick out a few features to list, but I will start with these:

• Instant recovery: This has dramatically reduced our time to restore from over 20-30 minutes for a server to be recovered and back up and running, to less than 60 seconds. It’s a beautiful thing.
• The search functionality is second to none as the speed of the search is fast across the whole system and predictive.
• I also love the fact that I can apply an SLA domain to various areas (direct to VM, folder, cluster, etc.). I currently apply most SLA domains directly to a cluster so that we have a set-it-and-forget-it approach. When a new VM is added to that cluster, we KNOW that it is going to inherit the SLA domain and be backed up.
• Lastly, Rubrik’s support team is phenomenal. Any time that we have had questions, issues or feature requests, the team responds rapidly and keeps you apprised of the progress without you having to follow-up all the time.

We have put in a feature request against their physical agent. Currently, the physical server agent will only back up folder structures and not truly give you the ability to restore to a bare-metal box. Well, we would love to see the physical agent have the ability to essentially P2V machines from the backup. This would be huge!

It would assist in so many areas of our virtualization projects and especially during a DR scenario. If I could take a snapshot from a physical and be able to stand it up as a virtual immediately without the need to rebuild an entire system and restoring files, that would be HUGE. It would also give us the ability to get away from physical hardware, in general, when we go through to clean up older physical boxes that are no longer under service contract or need to be segregated for any reason.

For instance, we have an initiative to get all 2003 physical servers left in our environment to a segregated cluster and we do use P2V to get them, so bypassing the P2V and just restoring a backup would speed that process up tremendously.

I have not encountered any instabilities with the product outside of limitations on the back end with our AD user object size. We have so many users that Rubrik has an issue handling so many objects, so it makes it difficult to use the RBAC features that were just released in the Firefly/3.0 code release. That being said, Rubrik support has been phenomenal working on this issue with the engineering team and we look forward to their solution very soon.

Scalability has been a great process, as we have gone through a few at this point. Rubrik handles everything. They will come onsite, upgrade the units, ensure all is working properly and it typically only takes a couple of hours. That being said, we have deployments in multiple locations and they do not currently have a management hub that allows you to manage multiple clusters from a single place. You have to go cluster to cluster to make changes.

Rubrik’s technical support has been phenomenal! They are extremely quick to respond and 99% of the time, they are able to take care of everything behind the scenes via the Support Tunnel. They not only respond to emails almost instantaneously, they will contact us about potential issues before they happen.

They have been extremely easy to understand on the phone and encourage you to write in, even with simple questions and feature requests. That has been huge, too: feature requests. We have put in numerous feature requests that were coded in amazing time, not that every feature request has come to fruition, but most have been at least put on the roadmap if they made sense globally.

We used many different products before going to Rubrik, including Tivoli and SnapManager, Nutanix Protection Domains, NetBackup, etc. They were all cumbersome and typically a pain to not only set up, but to recover from as well. By switching to Rubrik, we have been able to simplify many aspects of our backup and recovery procedures.

On top of that, we were able to gain back valuable space on our Nutanix clusters, as we were finding in some instances that snapshots were taking up 50% of the available datastores, which we all know, with Nutanix, is NOT cheap. By switching, we were able to gain that space back for VM deployments instead of having to buy additional blocks as the constraint with Nutanix has typically always been the space, not the CPU and memory.

The initial setup was extremely straightforward as Rubrik sends a field engineer out to handle everything. This goes for expansions as well. We had our initial two sites from the PoC stood up in less than two hours per site. The only reason it wasn’t faster was due to how locked down our network is. Other products we stood up at the same time took far longer to set up, and I mean one was two weeks before we could use it.

I would say that the biggest thing to keep in mind about the pricing, as it may be more expensive than other products you are looking at, is keep the operational ease in mind. Most of the other products we looked at would take far more time to manage, train and just in general use! So, when we compared the overall costs, Rubrik was cheaper because the engineering and operational side required FAR LESS dedication. So, all in all, they actually were cheaper than the competition.

We looked at many other products, including our existing solutions and products like Veeam and Cohesity. First off, Rubrik had the upper hand for the initial interest based on this... We have all gone through meetings to vet a new product of interest. During these meetings, you ask questions and get a lot of, “Oh, no one has ever asked that before” or “Let me get back to you on that,” whereas the Rubrik team had an answer for EVERY one of our questions, right then and there. That is a pretty rare thing in and of itself. That was a huge factor but obviously, the simplicity during the demo was a huge eye-catcher.

I would highly recommend this product to ANY company who is concerned about their backup and recovery processes as well as DR scenarios. This product will simplify your life beyond belief. Not only that, you will be able to give the recovery process over to anyone, even if they don’t have a background in backup and recovery solutions.

The fact that the product is so well thought out in its simplicity for end users, makes it easy to worry less about whether or not it’s doing its job. You will have much higher confidence that you will actually be able to recover the system you are working with, instead of, “I hope it’s been backed up properly.” It will change the way you view your data, especially if you are looking for an effective and simple way to handle disaster recovery.

I have given this product a perfect rating for multiple reasons. The simplicity and ease of use are hands down better than any product we compared during the same PoC period. We have never had an issue with our system on the software or hardware side, other than an issue with the amount of objects their back end will handle for AD user authentication.

Our primary use case is to back up our physical and virtual environments. The solution is deployed both on-prem and in the cloud. 

We use Rubrik to protect virtual, physical, and cloud-native environments.

The types of systems and applications protected by the solution include VMs, SQL, NOS servers, and Office 365. 

The solution reduced the time we spend on recovery testing, and the Live Mount feature greatly helps with that. We can instantly restore required files without needing a traditional recovery, and depending on the type of file, we can have time savings of 50-70%.   

The solution reduced our recovery time by 20-30%; we noticed a gradual difference compared to other tools. 

In terms of overall productivity, we have fewer people working on backup, which significantly improves productivity. 

The backups with Office 365 happen seamlessly, and I can manage all the native Microsoft solutions in a single pane. 

The Live Mount feature is excellent; it's useful for the backup administrator and end user.

The SLA-based policy automation is very effective in cloud archiving, as we have archives in the cloud.

Regarding the solution's archival functionality, there is a Hot and Cold Tier concept, a handy feature we can implement within Rubrik. 

We used the solution's Polaris, SaaS-based framework for extracting metadata, and the compliance and governance are excellent, especially during audits.  

I want to see more features regarding filtering in the Snapshot Window, as I need to be able to set a filter for specific dates and times. If I want to check an old backup, I must scroll through one or two years of backups to find what I'm looking for.

The reporting is another area with room for improvement; it needs to be more detailed and have more options for customization. Nowadays, reporting is primarily automated, so I'd like to see the same from Rubrik.

I've been using Rubrik for three years. 

Native Rubrik is stable, but we have struggled a lot with stability in our recently installed cloud-based instance of the solution.

The solution is scalable, and it's straightforward to scale. We have around ten users, including database and server administrators, plus security staff. Most users have read-only access, and a few have write access too.

The technical support in India is excellent; they are quick to respond and resolve issues.

Positive

I previously used Commvault and EMC NetWorker. We switched because Rubrik is more affordable and user-friendly.

The initial setup was straightforward, and it took approximately one hour to get up and running. There are many background steps to take regarding network configuration. I carried out the deployment and perform the maintenance for the solution by myself. 

With this kind of product, we get an ROI when a problem occurs, but we haven't faced any outages or ransomware. The recovery and backups are there, but thankfully, we haven't encountered a situation where we needed them. 

We use Rubrik Go, the provider's evergreen subscription purchasing program, and it's affordable. 

There are additional costs for add-ons, and they recently upgraded a new cluster, which also carries a price.

We evaluated Veeam and are considering looking at it again, as the virtualization is better, and Rubrik has some issues with Azure.

I rate Rubrik nine out of ten. 

I highly recommend the solution as it's very user-friendly and easy to work with out-of-the-box; there's nothing complex about it.

We have yet to integrate Rubrik with other solutions, but we plan to integrate it with vCenter.

The solution didn't save us time on managing backups as such, but the UI is very user friendly.

We do not use the solution's ransomware recovery. 

I have yet to learn if Rubrik reduces downtime because we haven't faced that issue. Whenever I did a test restore, it happened so quickly that we didn't really have downtime.

I use this solution to back up virtual machines and databases. We started to use Rubrik because we wanted more ease of management and fewer issues on an ongoing basis.

The solution is deployed on-premises. We have physical nodes at our main data centers and virtual nodes at our remote sites.

This solution gave us more time to work on other tasks. For a lot of issues that come up, we have support look into them and give us direction instead of us spending a lot of time investigating them.

The web-based approach is the most valuable feature.

There could be better reporting and better filtering.

I have been using this solution for three and a half years.

The stability is excellent.

They sell hardware processing and discs, so if you want more disc space, you have to buy more processing. But I understand the model, so we're fine with it.

We have plans to increase usage because our company is growing.

The technical support is excellent. I would rate technical support 10 out of 10.

I work with them on an almost daily basis. They tunnel in and find out what's going on. They answer quickly, and they don't get frustrated by the number of questions I ask them. They escalate it when necessary. They've been excellent.

We previously used Commvault. It was a pretty complex setup. There were a lot of hardware, servers, and issues that were hard to troubleshoot.

The networking wasn't straightforward because of the way our network is designed, but it was pretty straightforward after that.

For deployment, we only needed two people: myself and a networking colleague. One of my responsibilities is to design policies. This solution requires regular maintenance, and I'm the primary person who manages it. 

For a product like this, you need high-speed connectivity to your virtual environments and database servers.

We used professional services from Rubrik. Our experience with them was good.

We're okay with the price. There are additional costs like maintenance, and there are some features on their central management piece that don't come with our licensing.

We also looked at Cohesity. The main difference is that Rubrik is more web-based, has a more active customer support model, and is less complex.

I would rate this solution 10 out of 10. We're very happy with them. They have an excellent sales and technical support team.

For those who are evaluating this solution, my advice is don't underestimate the importance of excellent customer service.

The biggest lesson I've learned from using Rubrik is to make sure I take as many security precautions as possible to protect my backups.

Rubrik has been our main backup and disaster recovery solution for two campuses.

We are using the hardware appliance, rather than the virtual solution. The environments that we are protecting are 99% virtual and just a couple of physical systems.

The specific systems that we protect are SQL, Oracle, ERP, and our wireless controllers.

We used to have to dedicate a full-time employee just to look at and manage the backups. After implementing Rubrik, we no longer need a dedicated person. It's user-friendly to the point where anybody can just look at it and figure what's going on.

The time we spend on recovery testing has been improved by up to 50%. Similarly, we have saved time in managing our backups. The savings in time for managing our backups is up to 50%.

Using Rubrik has helped to reduce our downtime by up to 50%.

The simplicity of the SLA design is the most useful feature. You just set it and you don't need to come back to it again or worry about it.

The SLA-based policy administration has helped us to adjust the workflow, saving us time. This is because what we have right now is that we set up an SLA based on what the appliance does; for example, it might be an SQL server or an application server.

The web interface is user-friendly, clean, and it provides a good summary of what you're protecting at a glance. It also shows you whether there are jobs running, or not. It is my daily task to look at the web interface to monitor our status.

We use the archival functionality and it seems to work fine. We don't see a conflict with it.

The integration with EMC Isilon works well and it's a really great idea to have Rubrik take the snapshot not just on its end, but on the appliance end, and be able to retrieve it.

We used the predictive search functionality and find that it makes things easier to do. We save a lot of time in trying to figure out whether we need to download a file first, or whether we need to unarchive it.

The reporting, in particular the customization of reports, needs to be improved. It should be more user-friendly and a little bit easier to do. The reports should be less dull, as they are a little bit too technical for management.

When upgrading the software, the data on the node being upgraded should still be accessible from the other nodes.

We have been a Rubrik customer since 2017.

This product is very stable. Each time that we asked to do a backup job or a restore, it simply performs the command. We have not seen any compatibility issues.

There is no maintenance, except for security advisories that Rubrik recommends once in a while.

We have not seen any limitation in the amount of data that we are backing up. Between two locations, we are backing up approximately 40 terabytes.

The support from Rubrik is excellent. They do support tunnels on the back end, and you can simply email support and they will get an answer to you within that hour. Or, if you call, then someone will address your issue right away. 

Previously, we used to have Dell EMC Avamar and we were running into a problem where the backup jobs would conflict with each other. Now, Rubrik does that for us and fixes it. Not only that, but we're uploading to Azure as well. This means that we didn't have to worry about that part and how to configure it. It can be a complicated process, but the Rubrik software made it simpler to do and easy to manage.

This is one of the reasons that we switched to Rubrik.

We also have EMC Isilon, and the backup jobs were taking far too long to complete. It would take days and with Rubrik, there was a significant improvement. I would estimate a 40% cut in the time required to complete a backup.

I find the deployment process very straightforward. It was set up in just a few hours.

The process is basically to rack and stack, then assignment management and data VLAN to the Rubrik appliance.

Three of us were involved in the initial setup. There was me, a colleague of mine, and a Rubrik engineer. The engineer from Rubrik was very professional, insightful, and answered all of the questions that we had about the product.

As a technical person, I don't have the details, but from what I have heard, it can be expensive.

I did not personally evaluate other products but my colleague, who was handling the project, evaluated Veeam and Cohesity.

Rubrik is fully-equipped in the sense that it is a full-service backup appliance. You can search, restore, perform backups, and you can live-mount.

My advice for anybody who is considering this product is to look at what type of appliance you have and check the compatibility. Review case studies or testimonials from customers who have that appliance to get their feedback on it, and then do a demo.

What I have learned from using this product is that when the appliance does throw an error, it's not typically Rubrik's fault because they do the API calls. It's on the appliance end, so you have to keep it up to date. This is from both a firmware and software perspective.

I would rate this solution a nine out of ten.

This project initially started out as a replacement for our legacy backup system, IBM Tivoli, which was backing up our VMware environment. Since our environment is almost entirely virtualized, protecting those assets was the primary goal. We also knew that we wanted to get to a state where our backups were protected against ransomware via immutability or air gapped backups, which we've now accomplished with Rubrik.

Shortly after the initial deployment, we realized the full capabilities of Rubrik. We are utilizing Rubrik's backup integration with Oracle databases and SQL databases. There are several other business critical applications, like Tableau, that are also being protected via  Rubrik.

Due to Rubrik's ability to execute in protecting our on-premises assets in the data center, we decided to utilize Rubrik's Office 365 and AWS Cloud Native solution to protect our data in the cloud.

The SLA-based policy automation has streamlined our data protection operations. We have moved away from backup windows and moved to letting the SLA policy actually determine when is the most efficient time to do backups. We apply the SLA based on business rules to certain artifacts or entities within our environment and let Rubrik run with it. It has been extremely efficient and has cut down on the operational overhead of managing backups.

In addition, we have absolutely seen a reduction in the time we spend on recovery testing. We have automated the validation of backups for our tier-one assets using Rubrik's API.

We're seeing about a 62 percent TCO savings and 90 percent management time savings since switching to this solution. And we've reduced the data center footprint, which comes with operational overhead, by 75 percent since switching from Tivoli.

Since acquiring Rubrik's Polaris GPS offering, we have further increased our productivity by utilizing SLA policies that extend across clouds and multiple on-premises data centers.

It's hard to specify a feature that is most valuable. The overall architecture is where we find the most value. Having an API-centric approach has allowed us to utilize a lot of automation to trigger the capabilities of Rubrik. This helps us minimize the operational overhead of managing and restoring backups. We have integrated Rubrik with our ticketing system and have some custom triggers to present Dev/Test environments from Rubrik to our development team.

The web interface is extremely intuitive and, with recent changes to the API, it has become more responsive than it was when we initially implemented the product two years ago.

We love the archival functionality and we utilize it a lot. We archive out to Azure Blob Storage to have an additional layer of protection and extend SLA times.

From an information security and business continuity perspective, the solution’s ability to recover from a breach, is one of the biggest features of the product. We don't have to worry about the operational complexity of air-gapped backups and can rely more on the immutability approach. It is a highly valued feature in this solution.

At the time of this review, Rubrik is still missing several components to their Office 365 backup offering. These ideas have been voiced to Rubrik and their product management team.

It's been our experience that when our ideas are surfaced to Rubrik, we are brought into a feedback session with Rubrik's product team. We now view Rubrik as a partner in our business continuity and disaster recovery strategy.

We've been a customer for 4 years.

The stability of the Rubrik solution has been extremely solid. In the 2 years we've owned the solution, we've had no downtime because of hardware or software failures.

The ability to just attach additional bricks to scale-out capacity is great!

Rubrik's tech support is amazing, which is yet another differentiator with this solution.

Before Rubrik we used IBM Tivoli; however, we could never get Tivoli successfully tied into VMware. Tivoli's snapshot technology was a continual failure, and even with the support of IBM, we could not get it working without it causing infrastructure issues to our VMs. This left us in a state where we had no confidence in the ability of the product to actually execute backups or restores.

The initial setup was extremely straightforward. The install took place one afternoon and included an upgrade. Within three hours we had our VMware environment tied in, SLAs configured, and we were prepared for the initial round of backups that were going to take place over a weekend. By Sunday morning, we had our entire infrastructure protected by Rubrik.

There were two people directly involved in the implementation, Rubrik's pre-sales engineer and one of my engineers.

We have 62 percent TCO savings.

Rubrik Go was not available when we initially acquired the solution; however, as we look to further investments in Rubrik, we plan on executing with their subscription model.

Outside of extending into the SaaS platform with Office 365 and Cloud Native offerings, there have been no additional costs.

We looked at Veeam and Cohesity. 

With Veeam, it seemed like they were stitching solutions together to provide the single platform. Also for several reasons, we did not want to write our backups to the same storage array as our production system. These two factors quickly eliminated Veeam.

Cohesity was positioning themselves not only as backup solution, but also as secondary storage offering. We quickly determined that Cohesity was not as intuitive or as simple in their backup approach, which eliminated them as one of the products we were considering.

We felt it was the best strategic decision going forward to choose Rubrik since their engineers were solely focused on solving backup and their solution was the simplest and most intuitive to manage.

The biggest lesson I've learned throughout our time using Rubrik is that the investment in simplicity, has proven to be extremely valuable.

The use case is for backups of virtual environments, so it covers all IT areas. Whether it's infrastructure, virtualization or database platforms, our organization uses it for backups and storage.

The solution is deployed on-premise. The version I'm running is 5.3.1.

The most valuable feature is the archive to cloud location and the automation around the PowerShell script. There are also reports and dashboards. There is simplicity in going through the interface and servers and setting SLAs. Overall, the product is good. It's just a single pane of glass.

Rubrik has ransomware and encryption, so there is nothing I can fault on the technology.

The only thing that can be improved is catering for open source databases because at the moment it doesn't cater for Mongo, MySQL, and Postgres. It has a good database agnostic.

I have been using Rubrik for three years.

Rubrik has come a long way. Initially, it was a bit unstable in giving incorrect information, but I think that has been rectified. The performance of the devices was an issue. When you added devices, it was a problem. Rubrik actually leverages off your Microsoft VSS, so Rubrik is basically just a front-end.

It is scalable, but you're just locked in because you have to buy a Rubrik device unless you go with the cloud.

There's another team that does maintenance. There are other products, so the team isn't just dedicated to Rubrik. We have about five individuals using Rubrik.

We are planning to increase usage. There are between a few hundred workloads to a thousand in IT. We're basically looking at cloud technology, so we're not actually using Rubrik.

The technical support is excellent.

I played with various technologies. I played with Veeam, Data Domain, Commvault, and Tivoli.

We switched to Rubrik because of the user interface. The other products use the same VSS Microsoft. The only difference between all these backup products is just the user interface, the PowerShell modules, and the reporting that it presents. 

The underlying technology is all the same, whether it is Veeam, Data Domain, whatever it is. The only thing is the compression and the deduplication. 

The initial setup was straightforward. Deployment took a day or two.

We worked with Rubrik for deployment.

I would rate this solution 7 out of 10. 

In terms of the compression, there are other products out there that are better in terms of deduplication and recovery time. Another thing is that you have to buy a Rubrik device if you don't go cloud. You can't go buy another piece of software, so you're actually locked in.

My advice is if you want to go through Rubrik, then you must forward something that can protect the data and the backups from ransomware for end-to-end protection.

We have been mainly using Rubrik's backup and recovery solution for our microservice-based products, which we have for different trading applications. We have a trading application, where the customer makes use of any workflow through the GUI of the trading application. The request goes through our microservices server REST API. These microservices server REST APIs are sometimes using DynamoDB as a database solution.

Our applications are quite scalable and user-friendly. We wanted our database solution to be highly scalable. Since all the trades being carried out between customers are highly secure in nature and carry sensitive data, we wanted this in case there was some type of application crash due to a timeout or downtime. Our database should not crash and the data should not be lost. For that purpose, we needed to use Rubrik's backup and recovery solution. So, on a weekly basis, we take regular snapshots of our databases via Rubrik's solution in case of any downtime, especially during the week from Monday to Friday when trading is being done at a high peak level. At that time, we take snapshots. In case there are any issues, then we will simply roll back our database to the previous snapshot which we had captured.

We are protecting VMs. They are all virtual.

It has reduced our maintenance efforts. The amount of time and effort that would have gone in troubleshooting various issues related to a data crash has been addressed by Rubrik. So, it has helped to improve our productivity. The data is being captured about our customers periodically that is secure and safe.

Our entire team uses the Grafana application to monitor the response time of various API that we have in the application. Because we can restore our application to its normal state, gradually the graph of the downtime comes down for APIs. For Grafana plotting, we are using different error codes. We see in graph form if there are any spikes in the error code, for how long those spikes remain, and how much time it took for the spikes to go down their normal level.

From a security point of view, data is highly-encrypted using the Rubrik security solution. Therefore, we don't have to worry about any image/data loss or data leakage.

If there is any corruption of the snapshot, e.g., the target is corrupted while taking the snapshot, Rubrik is our faster option to have two snapshots: snapshot one and snapshot two. If there is some issue with snapshot two, then we still have the option to restore the data to snapshot one. In this way, we never lose the customer's trade data.

Rubrik's web interface is very user friendly and easy to use with all its navigation, e.g., it is easy to identify if you're looking for any help. So, the help features are there. The customer support feature is very nice. We are regularly using that. The alignment of all the fields of the platforms on the Rubrik GUI are very good.

Its archival functionality is very nice. On a regular basis, we snapshot our VMs and server logs. So, we keep archiving the logs and snapshots into Rubrik for archival functionality on a monthly basis. For 30 days, we maintain the snapshots of our data using the Rubrik archival functionality. Whenever we need to retrieve any snapshots that have been stored for the past one month, we can easily retrieve them. The retrieval process is also very fast from the archival function, and it doesn't take too much time.

We have been using Rubrik for around three years.

In my experience of using Rubrik, once or twice it didn't work and the issue was resolved quickly. Otherwise, it is quite stable.

My colleague, my assistant, and I manage it.

It is highly scalable. We can easily add more VMs to our configurations or Rubrik account. It also can easily take snapshots.

In-house users are around 25 to 30 people who are mostly from the DevOps profile: software engineers, the infrastructure team and release managers. Developers are also involved.

We have received excellent customer support from Rubrik when addressing any of our queries, from time to time.

The technical support is very good. They are quite well-versed with the Rubrik solution, so they provide quick solutions to our queries.

We were not previously using another solution.

We learned third-party backup and recovery solutions can be good enough to handle and exhaust all our requirements. Instead of starting to build a backup recovery solution from scratch, we explored outside our organization. Now, third-party vendors are very good and intelligent data recovery solutions are available.

The initial setup was between an easy to medium difficulty level. To install the Rubrik application, we created an account, then specified the contribution of our VMs. The microservices took the most amount of time during the setup part. Later on, defining the duration and frequency at which we want the snapshots to be taken was easy. 

The setup took three to four days.

A colleague and I deployed it. Whatever we couldn't do, we directly contacted Rubrik for that.

Due to this effective, faster backup and recovery solution, we are now able to focus on other creative tasks to meet our entire pipeline. So, we have seen ROI in terms of the improvement of productivity in our team. We save around one million dollars a year.

The solution has saved us 25 to 35 percent of our time.

The maintenance has been very quick and fast to retrieve our snapshot from the archival functionality. If you had to source for any data research query, then that used to take around one hour for one terabyte of data. Now, that has been reduced to 20 to 25 minutes. It takes less time for us to restore data as well as reduces recovery time. 

The downtime has been reduced. Downtime used to be around five to six hours. Now, it has been reduced to three to four hours. This reduction happened after two or three weeks.

The licensing cost is quite high. That is something that needs to be worked out, because so many times it happens that the team does not have the budget or there are other issues at that time. Cost has become an important factor in deciding whether to continue with the Rubrik solution.

The maintenance cost is low.

We also initially evaluated Cisco, Dell EMC, and Nutanix and found the Rubrik solution to be the most effective for our requirements. Almost all these solutions were equal. With the other vendors, the main problem was the customer support when we initially gauged those vendors, e.g., to get hands-on training to get a demo, then later on to follow up with their teams, the entire process wasn't smooth. However, with Rubrik, we didn't see this problem.

We are considering migrating our microservice stack from a VM-based solution to Docker-based solution. So, we are considering a Docker integration with Rubrik for the communication of our microservices with ModAPI of our solution. For that, we probably need a handshaking mechanism. For that purpose, we are considering the Rubrik security REST APIs.

I would strongly recommend trying the Rubrik solution. Their solution is stable, scalable, and intelligent. It has cloud solutions for our backup and security needs.

We are not using the SLA-based policy automation feature of Rubrik. We might look at this in the future. Now, we have our own separate SLA-based automation tool.

We are using Polaris, but there is another team at my organization who handles governance and compliance.

They are in touch with our team to understand our entire integration, setup, architecture, how things have been done, and how Rubrik is helping us. The plan in the future is that certain teams will start using Rubrik in their application.

I would rate this solution as a nine (out of 10). 

We are using Rubrik for our server backups.

The Live Mount feature is one of the main features we use. It is saving us time in restoring the VMs, allowing us to give them quickly to the developers for testing. There is a faster turnaround time.

The most valuable feature has been the Live Mount feature.

There are some features Rubrik planning to give in next version. For instance, a tool where we can integrate with our SAP HANA native tool directly from the HANA studio/HANA Cockpit, to trigger backup and restore. We understand it is available in the new version, looking forward to it.

I have been using Rubrik for approximately three years.

Rubrik is stable.

Rubrik is scalable. We can manage multiple Rubrik appliances from a single console.

All of our IT infrastructure team are using Rubrik. We are using it in at our data centers in  India, and we have another  in the middle east. We have recently increased our usage of the solution.

The technical support is good. We have good contact, all the issues are resolved on time.

Positive

We have previously used a backup tool only for virtual infrastructure, as we were migrating to SAP HANA from a virtual environment. We wanted to have a single solution for virtual and physical  environments , Rubrik is helping us in a great way here.

The initial setup was straightforward. However, since Rubrik was new to use and different than the previous our solution, there were some new things we need to understand, such as SLA based orchestrating. We were used to scheduling it manually before, Once SLA is done the automation in place.

The full implementation process took us two and a half weeks.

The implementation was directly from the OEM.

We have received a return on investment.

We pay annually for the license for Rubrik. There are no additional costs. Initially, we needed to set it up, negotiate and finalize the offer.

I would advise people who are wanting to implement this solution to evaluate their business case and the business requirement prior to making their decision because every enterprise has a different requirements and environments, they should do the thorough assessments, POC's  then decide on what backup fits their needs.

I rate Rubrik a nine out of ten