Rubrik Reviews

My clients primarily use it for for backing up enterprise workloads like VMs, databases, and other enterprise products.

I work for an IT service company. I design solutions for our customers and use many Rubrik services, including Rubrik Cloud Vault, Office 365 protection, and data center protection. So, I design and implement, and my team supports the solutions.

Rubrik is an important tool for data recovery in case of a ransomware attack. It's a crucial part of their overall venture, as data recovery would be difficult without it.

The guarantee of data restoration in a crisis is the main benefit.

It's a combination of all features that offer value, like ransomware remediation and sensitive data discovery, that are better than other solutions.

Rubrik is emerging with its AI capabilities. Rubrik's AI companion is called Ruby which is very useful. 

For data security, anomaly detection, site monitoring, and threat hunting are very important features that help customers.

Rubrik offers extensive automation capabilities. Usage varies depending on the customer. We create automation for testing, recovery scenarios, and other testing scenarios.

The only disadvantage is the price due to the extensive features.

I'd like to see a cloud backup service for smaller customer environments that may not support a physical or virtual appliance.

I have been working with Rubrik for three years.

It's very stable.

It's incredibly scalable. The size of the environment varies greatly depending on the customer. Some have two or three people, while others have thirty to forty peple.

The customer service and support are good.

Positive

The initial setup is very easy and not complex at all.

Deployment process:

We plan, design, and track everything. If it's in a data center, racking and cabling are done. Then, we integrate with VMware, the application manager, and deploy the VMs. 

If it's a public cloud, it's a similar process, but we have to submit changes to the organization.

Deployment time:

It depends, but in a data center, we can be up and running in one to four weeks.

We have multiple customers, so we work with different versions. 

For deployment resources, we usually need two people with minimal support from the data center for facilities, network, and security.

We haven't calculated the exact ROI, but it is a bit higher. Sometimes, customers hesitate initially due to the cost.

It is expensive.

I would recommend using it. 

Identify your specific feature requirements, compare different Rubrik versions (Foundation, Business, Enterprise), and carefully consider sizing to avoid overbuying.

Overall, I would rate the solution a nine out of ten.

The main purpose of utilizing the product is to maintain immutable backups, protecting our primary data from ransomware attacks. Additionally, it facilitates meeting our restore point objectives (RPO) and restore time objectives (RTO) by centralizing all restore activities through a single tool. This unified approach eliminates the need for disparate backups stored in various locations for different products.

Two of the product's most valuable features are its single-pane-of-glass interface for managing all backup and restore operations. It effectively enables us to meet our RPO and RTO objectives. Additionally, Rubrik's immutable backups ensure the safety of our data from corruption caused by ransomware attacks.

Initially, we encountered compatibility challenges with some of our technologies, such as the inability to directly back up Snowflake databases. Additionally, they could improve the pricing.

I've been using Rubrik for approximately a year.

My experience with customer service and support was very good. They were available to help with both deployment and training.

Positive

Due to Rubrik's flexible deployment options, the initial setup was straightforward. It offers several deployment choices, including deploying it as a service or utilizing a dedicated appliance locally. Additionally, customizable deployment methods are available.

The technical team provided considerable support during implementation, greatly facilitating the process. We required approximately three competent individuals to manage both the deployment and maintenance.

While backup solutions tend to be expensive, Rubrik's pricing is even more expensive. However, there is room for improvement in pricing to make it more competitive.

The initial setup cost includes support and maintenance costs, followed by a monthly fee.

The product's protection against ransomware is a significant benefit. 

I rate it an eight out of ten.

We're using the solution for backing up email to file servers and for Oracle backups.

The solution's technical support team is very responsive and proactive.

I don't like Rubrik's user interface because it's not intuitive, and I find it hard to get the information I need. Rubrik is an expensive solution, and its pricing could be improved. There are issues with the compatibility between Oracle and Rubrik.

I have been using Rubrik for one year.

I rate Rubrik an eight out of ten for stability.

Since we're using Rubrik for backups, we don't have users logged into it. The solution is used by our IT support team, which has six to seven users.

I rate the solution an eight or nine out of ten for scalability.

The solution's technical support team is very responsive and proactive.

Positive

We previously used Tivoli Storage Manager (TSM).

The solution's initial setup is easy enough, and we paid for a Rubrik expert to install it for us. It was easy in most systems, but there were ongoing issues with the Oracle backups.

The solution's deployment could take a week or so. However, the deployment took a few months for us because of the compatibility issues between Oracle and Rubrik.

Rubrik is an expensive solution.

Rubrik is deployed on-premises in our organization. We're also doing a total backup to the cloud. It's backed up to our main data center, where we have a Rubrik cluster. That Rubrik cluster is replicated to the Rubrik cluster in our DR center. From there, we do a total backup to an archive out to the cloud. So, we have a mixture of everything going on.

If users are buying Rubrik to back up their Oracle database, I suggest they speak to a customer who has implemented Rubrik with Oracle. They should investigate and ensure they understand what they're buying before proceeding.

Overall, I rate Rubrik a five out of ten.

My customers use Rubrik for both backup software and hardware solutions. Unlike many backup solutions that only provide software, Rubrik offers an integrated platform, including hardware and software.

Rubrik's instant recovery capability has significantly boosted operational efficiency for our customers. It stands out as the only solution that allows us to seamlessly start up around two hundred virtual machines directly from the backup without encountering any issues.

In a bank implementation, we started with ten nodes and easily expanded to 30 as the organization grew. This shows Rubrik's scalability in supporting the organization's increasing needs.

What I like the most about Rubrik is its user-friendly interface.

While Rubrik is consistently innovative, I would like to see more openness for partners to access and assist in system management. Currently, access is limited, often handled by Rubrik personnel, likely due to security concerns.

I have been working with Rubrik for three years.

We have not had any stability issues with Rubrik.

Rubrik is highly scalable, and the process is straightforward. Adding nodes is easy, even during network changes, with no downtime required.

Rubrik's technical support is excellent. They handle issues efficiently, and if escalation is needed, they manage it well. I would rate them as a nine out of ten.

Positive

The initial setup process for Rubrik is very straightforward and it primarily involves networking configurations.

Deploying Rubrik was simple for us. We check and ensure correct IP configurations and VLANs. Network issues are usually the only hiccups. The implementation is smooth, needing minimal resources. On average, without upgrades, it takes about an hour for installation and setup.

Maintaining Rubrik is straightforward. With its four-node architecture, upgrades, and maintenance are easy as it handles updates by rebooting nodes individually.

I recommend Rubrik as a good solution, but it is crucial to work with knowledgeable partners for effective implementation. Understanding how to use it is key. Overall, I would rate Rubrik as an eight out of ten.

Using Rubrik for data backup and recovery management in our organization has been a seamless experience. It is a new and user-friendly product. It significantly reduces the learning curve and allows us to quickly grasp its functionalities.  

We used Rubrik for business continuity in a bank. In a demo, we started up a hundred virtual machines in just 12 minutes, highlighting its quick and reliable performance for uninterrupted business operations.

Rubrik stands out for simplifying data management with an all-in-one solution, serving as both software and backup targets. Unlike Data Domain, which is mainly a storage box, Rubrik is user-friendly and continually improves, making it more adaptable and user-focused. It goes beyond just storage, offering options for data management and recovery.

Rubrik is our primary backup solution for production and development systems. We also use it for testing purposes when we need to spin off a temporary non-production environment. The solution protects some of our VM's, SQL, and even physical appliances.

A definite improvement using Rubrik has had on our organization is that it cuts down the operational time spent in the backup world, equaling fewer support calls and less time spent on engineering the product. This is because everything essentially functions straight out of the box. SLA-based policy automation is easy to use and easy to customize. It has made day-to-day operations a lot simpler because of the simplicity in creating SLA procedures. It saves us time.

The Live Mount is one of the most valuable features since it allows us to spin up copies of our current systems in what is just basically a development state.

The Rubrik archival functionality is also a good feature that works well and is definitely useful.

The integrated reporting is not really that nicely built. The reporting functionality could definitely be a little bit more customizable from an administration perspective, with an easier to understand interface.

I have been using Rubrik for four years.

Rubrik is definitely a stable product.

I consider Rubrik scalable because all you need to do is add another Brik and it's seamless.

At this point we have adopted it 100 percent, so we do not have plans to increase its usage.

I have found Rubrik's technical support to be extremely knowledgeable and easily accessible.

Prior to using Rubrik we used Commvault. We switched solutions because of the features, the simplicity of the product, and its speed. 

I'm spending less time managing the solution. I would estimate that Rubrik recovery testing saves us 80% in time as compared to our prior solution.

Rubrik's support is definitely on the expensive side, but I consider it to be top of the line. We incur no additional costs beyond the standard licensing fees.

Needless to say, we evaluated Commvault, as we were making use of it at the time. Other solutions we evaluated include Veeam and Dell. I think it was the ease of use, reliability, and scalability of Rubrik that influenced our decision.

The Rubrik web interface is really easy to use. Three or four people work on Rubrik in operational roles.

In addition, our use of Rubrik Polaris, which is a SaaS-based framework, is showing good savings in the time it takes us to manage backups.

In response to customer feedback, Rubrik has already implemented an improvement which enables you to restore Active Directory at a more granular level.

The primary use cases of Rubrik are to back up critical files, servers, documents, VMs, and partition drives from servers. We protect our Linux and Unix OSs.

I am using both their physical appliances and software. We are using it on SaaS.

The SLA-based policy automation affects us greatly because we don't need to monitor it daily. We just allow the SLA to screen and do a daily checkup, e.g., if the SLA proceeded and or if it failed. This makes our work much easier. 

We use the archival functionality in terms of our cloud operations. Instead of buying extra hardware or extra large devices for Rubrik, we attached it and transferred our on-premise data to the cloud. We had a seamless connection from the AWS platform.

Lately, we appreciate the archival to cloud and search finder for restorations, where we don't need to back up or restore the overall backup of a drive. Instead, we just retrieve specific files from specific servers.

Rubrik's web interface is user-friendly. It takes time to understand every aspect of the system and interface, but it is understandable and quite easy to use.

It is seamless with fast backup storage.

The reporting in the dashboard and reporting for extractions both need improvement. I would suggest making them easier to understand and use, not just out-of-the-box. We should also be able to customize them.

I have been using Rubrik for around two years.

We have had some minor issues, but they have been solved. In terms of backup, it has been quite good and works as expected.

I would rate the scalability as a three out of five because additional hardware is a must if in terms of infrastructure loads. In terms of archival functionality, the scalability is good because you can achieve that through cloud storage.

We have four Rubrik clusters with 41 DB in them. I would assume that we are backing up around 100 terabytes of data from the company.

We have three system administrators who handle the infrastructure side of the company.

In terms of escalating tickets or bugs, they are very quick in terms of their support system.

We used a different solution called Legato, which is an old school tape backup solution. We switched to Rubrik because of:

1. Costs.
2. Time.
3. Hardware updates and outdated technology.

Compared to the way that we were previously backing up different files and servers, using Rubrik is as easy as clicking a button, except using dates.

The initial setup was straightforward.

Rubrik's partner (Trend Micro) usually does the heavy work on it. It only takes around three to four hours to set up, depending on the company's infrastructure and security. We had a very good experience during the deployment process.

We were able to decrease the process around five minutes using Rubrik from a day's work.

It trims down recovery testing time from eight hours to 10 to 15 minutes.

In terms of usage, Rubrik has allowed us to retrieve data 80 to 90 percent faster than our previous technology.

We reviewed Commvault, Rubrik, and Dell EMC. Rubrik won out in stability, support, and functionality.

Know your needs first and understand if Rubrik can provide the solution to your problems. In terms of backup, Rubrik is a top-notch technology. In terms of user-friendliness, UI, and the price, it is suitable for a company or startup to consider this solution.

Time matters in terms of receiving and backing up data. Having a solution that can fit in terms of time management can help a company thrive.

We don't actually backup cloud systems. We only do archival. We upload the on-premise data to the cloud.

I would rate Rubrik as a 10 (out of 10).

We were operating more than 10 different backup products company-wide and none of them were doing the job correctly. While reviewing the market, I found Rubrik. They were small at the time, and have since acquired a lot of credibility. The first PoC was a real success. We decided to start with them at the end of 2017. We were amazed by the product's simplicity and performance.

It improved the backup/restore process by a factor of a 1000. Now, we are sure what we have on our system is an exact image of what it was at the time of backup. Restoration validation is piece of cake. This is all new to us.

With Rubrik, there is backup window to manage. The system is able to determine when it is the best time to do backups. This is SLA-driven, and if it is not possible to maintain this SLA, the system will tell you too.

It needs to support more applications natively, like MySQL/MariaDB. 

Put more attention on the physical world. They already support it bit, but I would love to see endpoint protection.

The platform is completely stable. We have never a crash.

So far, so good.

Customer support is very efficient. It is very similar to Nutanix, in my opinion.

We tried Veeam, which could be a valid alternative, except: 

• You still need storage (Rubrik provides a turnkey solution).
• You need a Windows license (Rubrik is Linux-based).
• You still need to manage jobs (Rubrik is SLA-based).

The initial setup is easy. I created a blog post about it.

I did everything by myself.

It is hard to tell so far.

Rubrik is not cheap. Hopefully, you can archive your data on cheap storage to keep the investment minimal.

Veeam was considered, but dismissed.

Do not be afraid to go with newcomers. Rubrik is a fast growing company, and there is a reason for it: They understand the business!

We're using it for the backup of our virtual machines or VMs for the cloud. It is also for the standalone. We have a connector with vCenter, and we are using it for the virtual machine backup.

It is on-premise. We have two Rubrik. We are using one as a standalone, and we are also using one Rubrik in our private cloud. It is an on-premise VMware cloud.

We haven't upgraded the software in the last one year. We do the security patch updates and hardware firmware upgrades, but at the software level, we haven't done any major updates. We are using the same version.

It provides cost savings. Cost-wise, it is beneficial for us. We are protecting more than 3 petabytes of data daily, and we have more than 3,000 plus servers. 

Rubrik is cheap, and you get good performance. 

Its implementation is easy and doesn't take much time. Scalability and high availability are also there.

NAS backup can be improved. We have a NAS share, and we were not able to configure that with Rubrik. We found a solution from Dell EMC called Avamar that has an accelerator for NAS backup. The NAS backup is quicker in Avamar with the accelerator hardware, but in Rubrik, it is time-consuming.

Its reporting can be improved. Sometimes, I need to create reports to know whether something is available or not, how much frontend data is being protected, etc. Rubrik gives a lot of things in the report, which can be confusing. It isn't very easy to get reports. It shows all the backup, index, replication, and everything else in one report. So, I have to export, filter, and then do the calculations. If they can improve these things, it would be good. We are managing services for our customers, and every month, I have to provide reports for different types of KPIs and SLAs. We need to provide KPIs to the customers in terms of:

• How many clients are we protecting?
• How much frontend data are we protecting?
• How much recovery are we doing?
• How many recovery jobs and backup jobs have we performed?
• How many ad-hoc jobs have we performed?
• How many new backup clients are we adding every month?

This is the information that I have to give to the customer to show the effort that we are putting in, but currently, we have to do a lot of manual tasks and customizations. If there is a way to generate such reports, it would be helpful. 

By default, it shows only weekly reports. There should also be monthly and quarterly reports.

We have been using Rubrik for the last one year.

Its performance and stability are fine. We haven't faced any issues in the past year.

It is scalable. We can add a node and scale it. 

In terms of its usage, it is used every day. Currently, we have only five users because we also have other solutions. We also have Dell EMC Avamar and Networker. 

We have been using EMC for the past seven or eight years, and we have recently started moving to Rubrik. When I calculate the ROI for both, there is a lot of difference, and that's why we started using Rubrik.

We are using Rubrik only for the VMware backup. VMware works fine with Dell EMC Avamar and Rubrik. Our environment also has SAP HANA, Oracle, SQL, but we are not using Rubrik for these. We use Dell EMC NetWorker for these.

It was not complex. It was very fast, which is also a good thing about Rubrik. It just takes one day for hardware mounting and connectivity. In three days, we completed everything, including the integration between vCenters.

It was implemented in-house. 

Its maintenance is minimal. Usually, for patching, we take support, and our staff works with the support. Currently, I have three to four people working for the data protection part. They work with Rubrik, and they also work with Avamar.

There is just one cost, and it includes software and hardware. So, everything is included. 

It is better than other solutions in terms of cost. We also have Dell EMC Avamar in our environment, and we have to pay for the hardware and data domain. We also have to pay for the software license for the data protection suite. So, based on my calculations, I find Rubrik cheaper, and we are also getting good performance.

I would rate it an eight out of 10. Technically and operationally, everything is fine. In terms of implementation and cost also, it is fine, but its reporting needs to be improved.