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PeerSpot user
Senior Technology Architect at PCCW GLOBAL
Real User
Easy, no need to worry about managing backup jobs, all based on SLAs
Pros and Cons
  • "Adaptative backup and SLAs simply allow you to tell a machine to backup without taking care of the backup window."
  • "It is already very well furnished, but live mounts for Nutanix AHV would be amazing."

What is our primary use case?

Our primary use case is vCenter and Nutanix AHV backups.

We are in an international environment which does not provide any backup window, so the SLA way of doing things is amazing.

How has it helped my organization?

  • Easy, no need to worry about managing backup jobs.
  • All based on SLAs.
  • Easy to run and learn.
  • Nice interface.
  • API driver and reporting included.

What is most valuable?

Adaptative backup and SLAs. They simply allow you to tell a machine to backup without taking care of the backup window. This is a real improvement.

What needs improvement?

It is already very well furnished, but live mounts for Nutanix AHV would be amazing. From what I understand, however, this will not be soon.

Buyer's Guide
Rubrik
January 2025
Learn what your peers think about Rubrik. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

For how long have I used the solution?

Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Director and Co-Founder at a tech services company with 51-200 employees
Consultant
​Features include: Global (Google Like) Search, Instant Mount, Replication and Cloud Archive.

What is most valuable?

Global (Google Like) Search - This allows us to instantly search for servers and files whether they are hosted on the local Rubrik appliance, replicated to another Rubrik appliance or in the long-term storage tier.

Instant Mount - This provides us with the ability to perform instant restores within seconds and whats best is it can be scripted. Restores enable fast invocation of DR, DR testing and Test/Dev.

Replication - Replicate to another brik to enable DRaaS. This is excellent for our customers as it removes the need for a secondary DR data centre and all the associated costs such as hardware, connectivity, management and licensing.

Cloud Archive (Cloudian, S3, NFS) - This long-term storage tier ensures unlimited data retention can be achieved without the need for tape. This scale-out architecture keeps costs low and allows geographical separate for DR/compliance.

How has it helped my organization?

Speed of deployment - Setup takes 30 minutes then configuration is performed through a simple UI.

Automation - Create Local SLA domains and automate ongoing protection.

Cost reduction - Automation, scale-out architecture, central monitoring and BaaS/DRaaS in one solution all help to reduce TCO.

What needs improvement?

Since my last report we now have physical support for Linux and Windows. Hyper-V is coming very soon. We are confident by the end of 2017 that Rubrik won't have any gaps in their support matrix compared to their competition.

For how long have I used the solution?

Over 1 year. The solution is already excellent and is improving rapidly. Rubrik are eating up the competitors customer base.

What was my experience with deployment of the solution?

No. Its easy and quick.

What do I think about the stability of the solution?

No. Reliability is very good with Rubrik mainly due to the serious investment in the core technology.

What do I think about the scalability of the solution?

No. Add a brik and scale indefinitely. Scale-out to the cloud provides no fork lift upgrades and unlimited data retention.

How are customer service and technical support?

Customer Service:

10/10. Never seen support like it.

Technical Support:

The best of the best. Rubrik's investment in quality staff really shows.

Which solution did I use previously and why did I switch?

Asigra. Old tech, dated code, poor with virtual environments. Zerto, great product for DR but only works on virtual and you can't keep history (journal) for long.


How was the initial setup?

Easy. Plug and play.

What about the implementation team?

We are a 100% Rubrik centric partner. We provide BaaS and DRaaS for enterprises worldwide with Capex and Opex budgets.

What's my experience with pricing, setup cost, and licensing?

It converges backup and DR into one product so is good value for money. If you need to pay for this on a monthly model then this is achievable through Assured Data Protection.

Disclosure: My company has a business relationship with this vendor other than being a customer: RUBRIK MSP - Operating through channel and direct
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

I think those that still have physical servers would appreciate the support by the devices which is coming. Take for example our environment we have on-premise Exchange still and that environment is physical server no virtualization. So currently we use Symantec BUE but once Rubrik implements this I can see the move over.

See all 4 comments
Buyer's Guide
Rubrik
January 2025
Learn what your peers think about Rubrik. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
manager863820 - PeerSpot reviewer
Network Specialist, Information Technology at a university with 1,001-5,000 employees
Real User
This solution can serve as a secondary host for emergency recoveries
Pros and Cons
  • "The live mounting and compatibility of different operating systems is great."
  • "Rubrik can also serve as a secondary host for emergency recoveries."
  • "I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards."

What is our primary use case?

  • Daily backups at different intervals
  • Audits
  • Live mounting of production servers
  • DR

We are a 90 percent VM environment. We have a different OS environment, as well as databases.

How has it helped my organization?

The product is simply easy to use, efficient, and its out-of-the-box configuration just works. The SLA policy set makes it easy to manage and forget about time conflicting backup schedules. We have had a few recoveries, and this solution worked very well.

What is most valuable?

The live mounting and compatibility of different operating systems is great. Rubrik can also serve as a secondary host for emergency recoveries. It is fast and efficient.

What needs improvement?

I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Support is very friendly, easy to work with, and showed great expertise in the product. 

Which solution did I use previously and why did I switch?

We used Avamar, and it was complicated.

How was the initial setup?

The initial setup is straightforward. We were up and running within an hour.

What about the implementation team?

We had the vendor team onsite, and it was super fast to set up.

What was our ROI?

As little downtime as possible. 

What's my experience with pricing, setup cost, and licensing?

The product is not cheap, but for good reason. It simply works and is very fast.

Which other solutions did I evaluate?

We thought about Veeam.

What other advice do I have?

Give it a try and find out for yourself if it is for your environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Director of Technology at FNY Capital Management
Real User
This solution reduced the amount of failed backups, which led to a reduced workload in IT operations
Pros and Cons
  • "Rubrik has led to improvement by reducing the amount of failed backups, leading to a reduced workload in IT operations."
  • "It has a streamlined user interface, provides an improved tech support experience, and reduces time required to locate and restore data."
  • "Improving PowerShell integration would greatly simplify Rubrik management."

What is our primary use case?

As a financial company, we are under stringent data compliance, availability, and integrity rules. We use Rubrik to enhance governance of data archiving, as well as the backup and restore production environment consisting of multiple converged systems. We are also looking into the feasibility of using Rubrik as part of the firm's BCDR efforts and enhancement of the development environment.

How has it helped my organization?

Rubrik has led to improvement by reducing the amount of failed backups, leading to a reduced workload in IT operations. It has a streamlined user interface, provides an improved tech support experience, and reduces the time required to locate and restore data.

What is most valuable?

Automation with PowerShell allowed us to realize the additional benefits of integrating Rubrik with other PowerShell-capable systems within the same framework. 

What needs improvement?

We run Microsoft Exchange on physical servers, and we are looking into simplified physical Microsoft Exchange server backup and restore capabilities.

Currently, more properties and methods are exposed via REST API when compared with PowerShell. Improving PowerShell integration would greatly simplify Rubrik management.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Head of IT Infrastructure at a university with 1,001-5,000 employees
Real User
Drives the back-end through a powerful, well-documented API
Pros and Cons
  • "Drives the back-end through a powerful, well-documented API."
  • "It has a ​single pane of glass interface."
  • "When errors do occur, it can be a somewhat painful process to get to the bottom of issues."

What is our primary use case?

Rubrik was purchased to replace our aging backup solution. Providing us an 'all-in-one' unit to manage backup, DR, and BC.

How has it helped my organization?

Newly onboarded and very impressed. Removes all the headaches of a traditional three-tier backup solution. A little bit of fine tuning needed, but what product does not.

What is most valuable?

  • Single pane of glass interface
  • Drives the back-end through a powerful, well-documented API.

What needs improvement?

Error/fault reporting. When errors do occur, it can be a somewhat painful process to get to the bottom of issues. On the plus side, the support channel is fantastic. This means if you can't find out why, they will and quickly.

For how long have I used the solution?

Still implementing.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Five star rating: Calls are picked up and managed through constant communication to ensure a speedy resolution.

Which solution did I use previously and why did I switch?

HPE Backup Servers, Dell EMC Data Domain, and Veeam. 

Whilst this solution was effective, it took considerable management to keep it all working. Rubrik's all-in-one approach removed all the complexity.

How was the initial setup?

Easy install/setup - Literally an hour from the box arriving to ingesting the first data.

What about the implementation team?

Vendor (fantastic knowledge and service) and in-house implementation.

What's my experience with pricing, setup cost, and licensing?

Rubrik is an all inclusive price. No additional implementation costs or licencing.

Which other solutions did I evaluate?

Yes. Like for like replacement, with consideration of Veeam, Arcserve, Dell EMC Data Domain, NetApp AltaVault, etc.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user823821 - PeerSpot reviewer
it_user823821Head of IT Infrastructure at a university with 1,001-5,000 employees
Real User

Primarily management time, DR capabilities and ongoing opex costs.

You have to take into account though that Veeam isn't backup on its own, you still need to factor in the server/storage infrastructure (both primary and DR) and as such these all play a part in the service performance and management overheads.

Rubrik, one box, one solution; one place to look

See all 2 comments
reviewer1178292 - PeerSpot reviewer
SAP Basis Consultant at a tech services company with 10,001+ employees
Real User
Great tool to schedule backups and perform monitoring in a centralized location
Pros and Cons
  • "This is a centralized tool where we are able to schedule backups and perform monitoring."
  • "I would like to see more information on encryption with the next release."

What is our primary use case?

We are able to use this solution to perform HANA backups, full backup integration and incremental backups, log backups, and the file system backups.

What is most valuable?

This is a centralized tool where we are able to schedule backups and perform monitoring.

What needs improvement?

I would like to see more information on encryption with the next release.

For how long have I used the solution?

I have been using Rubrik for the past six months.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution. We currently have a hundred servers using Rubrik.

Which solution did I use previously and why did I switch?

We were using Data Protector in the past.

How was the initial setup?

The initial setup was straightforward and maintenance is required for quarterly patching.

What about the implementation team?

Our infra partners executed the installation allowing us to install the agent.

What other advice do I have?

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
User
The archive functon allows for data archival on the cloud or through NFS Share

What is our primary use case?

We use it to backup our virtual machines, specifically file-based backup and backup of our SQL Database. We also use it to archive data on NFS Share and the cloud.

How has it helped my organization?

We are now able to perform fast backups and very quick restores. Now we have a tool to restore a virtual machine with Windows Server 2012 R2 from about 1 TB in around 2 minutes up to login.

What is most valuable?

The Archive function, which allows you to archive data on the cloud or NFS Share. This allows us to use cheap space in the cloud to archive long-term data, and for short-term data we can use NFS Share.

What needs improvement?

I think the product is perfect as it is. It does exactly what it is supposed to, backup and restore.

One additional feature that would be nice in one of the next releases would be the integration of MySQL/MariaDB.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No, if you need more space you can simply add a node.

How are customer service and technical support?

Very good support who helps with each question. Very fast response time.

Which solution did I use previously and why did I switch?

Yes, we used VMProtect but had problems with large Debian virtual machines under VMware. Sometimes the virtual machine got stuck with CPU at 100% after removing the snapshot.
This solution has much better backup and restore times.

How was the initial setup?

Straightforward

What about the implementation team?

Implemented through a in-house team.

What was our ROI?

One hour for critical virtual machines.

What's my experience with pricing, setup cost, and licensing?

The product is not cheap, but you get really good value for your money. Setup costs are cheap because the product is easy to setup.

Which other solutions did I evaluate?

Yes we tried Veeam, but we had the same problem with large Debian virtual machines. The performance was not really better.

What other advice do I have?

Everyone who needs fast backup and quick restore should try it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Systems Engineer
Real User
The initial setup was straightforward. The bootstrapping process was right to the point and direct.
Pros and Cons
  • "They have a great PowerShell module and easy mediums to speak to the people who create and enhance them."
  • "The functionality is missing, but they are very receptive to our thoughts and ideas."

How has it helped my organization?

Saved tons of man hours on not having to do constant babysitting.

What is most valuable?

Personally, the scripting portion is my favorite aspect. They have a great PowerShell module and easy mediums to speak to the people who create and enhance them.

What needs improvement?

The functionality is missing, but they are very receptive to our thoughts and ideas.

What do I think about the stability of the solution?

We ran into a few issues with physical Briks and EDGE Appliances crashing, but they were all resolved by either settings, tweaks, or hotfixes.

What do I think about the scalability of the solution?

No issues with scalability. We have added two Briks to our environment with success.

How are customer service and technical support?

Customer Service:

A 10 out of 10.

Technical Support:

A 10 out of 10.

Which solution did I use previously and why did I switch?

We used a combination of Veeam and Micro Focus Data Protector (was HPDP). The scalability of those two products was lacking, and it took a lot of man hours to babysit the products.

How was the initial setup?

The initial setup was straightforward. The bootstrapping process was right to the point and direct.

What about the implementation team?

In-house.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

Not applicable.

Which other solutions did I evaluate?

We had a PoC between Veeam/HPDP, Cohesity, and Rubrik. Rubrik won out.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1142469 - PeerSpot reviewer
it_user1142469Sales Engineer at a computer software company with 11-50 employees
Real User

What are the benefits in pointing Rubrik to a CSP like AWS/S3 over a private S3?

Buyer's Guide
Download our free Rubrik Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Rubrik Report and get advice and tips from experienced pros sharing their opinions.