Rubrik Reviews

We are able to use this solution to perform HANA backups, full backup integration and incremental backups, log backups, and the file system backups.

This is a centralized tool where we are able to schedule backups and perform monitoring.

I would like to see more information on encryption with the next release.

I have been using Rubrik for the past six months.

This is a stable solution.

This is a scalable solution. We currently have a hundred servers using Rubrik.

We were using Data Protector in the past.

The initial setup was straightforward and maintenance is required for quarterly patching.

Our infra partners executed the installation allowing us to install the agent.

I would rate this solution a nine out of ten.

We have been using Rubrik to backup everything in the infrastructure, except the mainframe. For example, we were using it to do our DR, long-term archive, and some surveys on different cloud tiers.

One of the most valuable features was the ease of expanding the resources. Additionally, it is able to backup the cloud and on-premise.

I have used Rubrik within the past 12 months.

The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better.

When we have ironed out all the small problems, Rubrik was stable. When we were using our old backup we had approximately 40 incidents per week, with Rubrik we might only have two or three incidents per week. It is a lot more stable than our previous solution.

Rubrik is highly scalable and is easy to do.

The process of increasing or scaling the solution is to add a new server, power on the server, tell the customer they have a new server and then everything gets rebalance on the new server. Increasing and decreasing is very fast and easy.

When updates are needed everything is done through the support. When we need to upgrade we call the support, open a tunnel and the support will upgrade the box.

We have used other solutions in the past.

The initial setup takes approximately four hours. In four hours, we set up the configuration, connected it to VMware, and took the first backup. The whole process was very simple.

Rubrik is priced high, but it was the solution that was providing us encryption and was secure. The solution price is high, but you get what you pay for.

My advice to those wanting to implement this solution is for them to try and segregate the database on their own cluster.

I rate Rubrik a ten out of ten.

As a financial company, we are under stringent data compliance, availability, and integrity rules. We use Rubrik to enhance governance of data archiving, as well as the backup and restore production environment consisting of multiple converged systems. We are also looking into the feasibility of using Rubrik as part of the firm's BCDR efforts and enhancement of the development environment.

Rubrik has led to improvement by reducing the amount of failed backups, leading to a reduced workload in IT operations. It has a streamlined user interface, provides an improved tech support experience, and reduces the time required to locate and restore data.

Automation with PowerShell allowed us to realize the additional benefits of integrating Rubrik with other PowerShell-capable systems within the same framework. 

We run Microsoft Exchange on physical servers, and we are looking into simplified physical Microsoft Exchange server backup and restore capabilities.

Currently, more properties and methods are exposed via REST API when compared with PowerShell. Improving PowerShell integration would greatly simplify Rubrik management.

Rubrik was purchased to replace our aging backup solution. Providing us an 'all-in-one' unit to manage backup, DR, and BC.

Newly onboarded and very impressed. Removes all the headaches of a traditional three-tier backup solution. A little bit of fine tuning needed, but what product does not.

• Single pane of glass interface
• Drives the back-end through a powerful, well-documented API.

Error/fault reporting. When errors do occur, it can be a somewhat painful process to get to the bottom of issues. On the plus side, the support channel is fantastic. This means if you can't find out why, they will and quickly.

No stability issues.

No scalability issues.

Five star rating: Calls are picked up and managed through constant communication to ensure a speedy resolution.

HPE Backup Servers, Dell EMC Data Domain, and Veeam. 

Whilst this solution was effective, it took considerable management to keep it all working. Rubrik's all-in-one approach removed all the complexity.

Easy install/setup - Literally an hour from the box arriving to ingesting the first data.

Vendor (fantastic knowledge and service) and in-house implementation.

Rubrik is an all inclusive price. No additional implementation costs or licencing.

Yes. Like for like replacement, with consideration of Veeam, Arcserve, Dell EMC Data Domain, NetApp AltaVault, etc.

Rubrik has allowed our Managed Backup product to be elevated from a home-brewed concoction of free backup products wrapped in our special "glue" to a modern, intelligent, single-pane-of-glass orchestration engine. We are no longer embarrassed to explain how our backup product works!

• Near-zero RTO for VMs
• API-first architecture
• Intelligent agent technology

There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients, but Rubrik Engineering listens to our feedback and has been delivering the features that we have been asking for over the last year, so we are confident that they will knock those out soon, as well.

Early on there was an issue with our special "flavor" that caused some instability with the Rubrik nodes, but that was resolved within a couple of months by their engineering team.

No, our biggest Rubrik cluster is 10 briks/20 nodes and we're still growing that pool.

Customer Service:

Very good, almost a 10 out of 10. They are among the very best vendors we've worked with.

Technical Support:

Very good, an eight out of 10.

Yes, we previously used a home-brewed solution that didn't have the scalability that we needed.

Straightforward. The deployment was about 20 questions and 20 minutes, and it was done.

In-house team.

Approximately three years.

Yes, we evaluated Bacula Enterprise, Commvault, Veeam, and EMC Avamar/Data Domain.

The most valuable feature of this product is fast recovery from the backup. Fast recovery is managed by attaching a disk where the backup is located. It's immediately available to the customer who doesn't need to wait for the system to recover the BKP from an archive.

The traditional backup solutions didn't allow us to give a prompt answer to customers who needed recovery. Plus, there were too many human resources involved for management.

Some of the areas that need improvement are the user GUI (multi-tenancy) and the promised Rubrik Edge solution, which will allow customers to back up their physical devices in our cloud. About the GUI, the interface for our customers is not available at the moment in a multi-tenant environment.

I have used this solution for around ten months.

We encountered an anomaly in freeing up space after archiving but the resolution from support has been satisfactory and fast.

We have not encountered any scalability issues. This is the best scalable backup device that we found in the market.

The level of technical support is very high in terms of the availability, skills and low time to solve issues.

Previously, we have used Commvault. It was a nice solution and also effective in deduplication. However, the license renewal costs were similar to 1 box of Rubrik.

We have also used Acronis, but it's not an enterprise-class product and the several issues that we encountered have not been solved by their support. We still use it because of the customer interface and BaaS.

It's been fast. It took about one hour and was installed for free by a Rubrik field engineer. It is important to note that they have no offices in Italy, so they came from Netherlands for installation.

Licensing is included in the HW. Pricing is adequate for CSP; however, it might be a bit too high for small companies.

We evaluated other traditional SW products; more or less, we looked at all of them.

If a fast recovery and scalability are critical points, then this is the best choice.

It is important to note that it's an HW solution, so all the CPU, RAM and other resources are completely dedicated to backup.

Global (Google Like) Search - This allows us to instantly search for servers and files whether they are hosted on the local Rubrik appliance, replicated to another Rubrik appliance or in the long-term storage tier.

Instant Mount - This provides us with the ability to perform instant restores within seconds and whats best is it can be scripted. Restores enable fast invocation of DR, DR testing and Test/Dev.

Replication - Replicate to another brik to enable DRaaS. This is excellent for our customers as it removes the need for a secondary DR data centre and all the associated costs such as hardware, connectivity, management and licensing.

Cloud Archive (Cloudian, S3, NFS) - This long-term storage tier ensures unlimited data retention can be achieved without the need for tape. This scale-out architecture keeps costs low and allows geographical separate for DR/compliance.

Speed of deployment - Setup takes 30 minutes then configuration is performed through a simple UI.

Automation - Create Local SLA domains and automate ongoing protection.

Cost reduction - Automation, scale-out architecture, central monitoring and BaaS/DRaaS in one solution all help to reduce TCO.

Since my last report we now have physical support for Linux and Windows. Hyper-V is coming very soon. We are confident by the end of 2017 that Rubrik won't have any gaps in their support matrix compared to their competition.

Over 1 year. The solution is already excellent and is improving rapidly. Rubrik are eating up the competitors customer base.

No. Its easy and quick.

No. Reliability is very good with Rubrik mainly due to the serious investment in the core technology.

No. Add a brik and scale indefinitely. Scale-out to the cloud provides no fork lift upgrades and unlimited data retention.

10/10. Never seen support like it.

The best of the best. Rubrik's investment in quality staff really shows.

Asigra. Old tech, dated code, poor with virtual environments. Zerto, great product for DR but only works on virtual and you can't keep history (journal) for long.

Easy. Plug and play.

We are a 100% Rubrik centric partner. We provide BaaS and DRaaS for enterprises worldwide with Capex and Opex budgets.

It converges backup and DR into one product so is good value for money. If you need to pay for this on a monthly model then this is achievable through Assured Data Protection.

It has a quick setup and then it is hands-off. It’s a backup product, and you want to set it up and forget about it. For the VMware side, you can set up policies by resource pools, clusters, and folders. This helps with the "set up and forget" process. They have added physical servers (Windows and Linux), plus SQL. This is a huge plus as everything can be managed under one policy.

VM backups are common and there are a lot of vendors. The thing that sets Rubrik apart is the instant recovery feature. While other vendors have this, the storage is on you. In my case, this storage was always on a cheap disk. With Rubrik, you get an array that can support high workloads until you have a main window from which you can migrate the VM back to production storage.

Replication is also great. With one click of a button, you can replicate between Rubrik devices and public cloud storage.

The reporting can be vague, especially when something is failing. AD integration is cumbersome. For highly compliant environments, Rubrik does not patch the IPMI firmware on a regular basis. Be aware that you should design the roll-out with this in mind. Otherwise, your security teams will be calling about vulnerabilities that they can reach.

We have used this solution for over two years.

There have not been any stability issues.

There have not been any scalability issues. This is one of the pluses and a driver for buying Rubrik. If you need backups to run faster, or if you need more storage, you just add another node or Brik.

The technical support is good. They will escalate quickly if it is needed.

We had other solutions before this one. We used Veeam and VMware backups. We left Veeam due to storage management. VMware backups were not as feature rich as Veeam or Rubrik.

The installation is straightforward. You fill out the sheet with names and IPs, and Rubrik sets it all up. However, it does use a lot of network ports, at least one 10-gigabit and one 1-gigabit port per node. That adds up quickly with multiple Briks that can have four nodes each.

Make sure you create different networks and segmentation. The IPMI 1-gigabit networks need to be locked down and not allow other networks to be routed to them.

Understand what you really need to backup. Do you need a backup, or can you use storage snaps? Run their PoC trial. It will give you a good idea of what your compression will look like and it will allow you to estimate the size you need.

We used Veeam and VMware before. We also looked at Commvault.

Understand what you want to backup. Rubrik makes it very easy to go in and back up everything, but that might not be in your budget.