The feature that I have found most valuable from Rubrik is its protection against ransomware attacks. Rubrik is a very nice, very good solution because it is able to protect your data and you have the possibility from the backup to detect any abnormal behavior, like a ransomware attack. You are able to detect and restore very easily with this solution. This is a major differentiator in comparison to the other competitors.
Rubrik is a cloud based solution and the main differentiator for Rubrik in comparison to the others is that you do not have to configure your backup job, you just have to set up an SLA, Service Legal Agreement, and Rubrik has matching learning and AI, Artificial Intelligence. Rubrik then does maximum automation of these tasks. You have a multiple feature, including a search engine, like a Google search engine in the UI, and I think this is a very modern approach. Rubrik has a very modern approach. Rubrik is an all-in-one solution for your backup so you don't have to think about how to configure the architecture. Because Rubrik is a scale out solution, you just have to pay for an all-in-one solution, starting with a small brick and growing with your needs.
You can start with few needs, and if you need more resources or more power, you just have to put another brick and the merged cluster grows automatically. In comparison to other solutions, you do not need to think about how to grow your architecture. With Rubrik, you don't have to think. If you have resources or more storage, you just have to buy a new brick. You put this new brick in the existing cluster and the whole system is configured automatically.
In terms of what could be improved with Rubrik, we need to improve the backup for remote sites. The competitors are stronger in terms of their remote office back up. Rubrik needs to improve to be stronger for backup. This is the main thing.
In the next release I would like to see more advanced features. For example, currently you only have the possibility to archive your data on one target. I suppose they are working to develop this feature, but tomorrow, many customers want to have two target archives. This is the first issue. Also, they need to improve their Office 365 solution because Rubrik is able to back up the Office 365 solution, but currently they are not able to cover full functionality of Microsoft Teams and some customers tell us that we need to improve this feature.
I have been using Rubrik for two or three years because it is a new technology. My company sells this solution.
We have a big customer in France who chose this solution and they have a big, big cluster with more than 50 bricks, so I can say that this solution is reliable and stable. Rubrik might need to improve some features, but it is a stable solution.
Deploying this solution is very, very easy. As I said before, you don't have to ask a lot of question of the customer. You just receive the solution, the brick. You put the brick in the customer's data center and you just ask some questions about networking, IP address, what do you want to back up? And the solution is ready to work quickly. The installation is very easy, and the sizing solution, which is my job because I am in pre-sales, is easy enough.
Rubrik's pricing is good. The most important thing to understand is that when you buy Rubrik, you don't buy only the software, you buy the software and the hardware.
You should not compare it with other backup editors if only because with Rubrik you get the software and the hardware, so it is difficult to say if the solution is expensive. You need to show to the customers the total cost of ownership or the return on invest, because the solution is very easy to manage every day. I suppose somebody could say it is expensive, but it is not too expensive.
When a customer buys this solution, he has to pass through a partner like Scasicomp. The customer will never install the solution by himself. Rubrik does not sell the solution directly to the customer, it sells the solution to the partner, like Scasicomp, and the partner will install this solution for the customer. But as I said before, it is very simple to install.
On a scale of one to ten, I would give Rubrik an eight.