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reviewer1202862 - PeerSpot reviewer
Technical Sales Engineer Individual Contributor at a tech services company with 11-50 employees
Real User
Very scalable solution for protecting against ransomware attacks
Pros and Cons
  • "The feature that I have found most valuable from Rubrik is its protection against ransomware attacks. Rubrik is a very nice, very good solution because it is able to protect your data and you have the possibility from the backup to detect any abnormal behavior, like a ransomware attack. You are able to detect and restore very easily with this solution. This is a major differentiator in comparison to the other competitors."
  • "In terms of what could be improved with Rubrik, we need to improve the backup for remote sites. The competitors are stronger in terms of their remote office back up. Rubrik needs to improve to be stronger for backup. This is the main thing."

What is most valuable?

The feature that I have found most valuable from Rubrik is its protection against ransomware attacks. Rubrik is a very nice, very good solution because it is able to protect your data and you have the possibility from the backup to detect any abnormal behavior, like a ransomware attack. You are able to detect and restore very easily with this solution. This is a major differentiator in comparison to the other competitors. 

Rubrik is a cloud based solution and the main differentiator for Rubrik in comparison to the others is that you do not have to configure your backup job, you just have to set up an SLA, Service Legal Agreement, and Rubrik has matching learning and AI, Artificial Intelligence. Rubrik then does maximum automation of these tasks. You have a multiple feature, including a search engine, like a Google search engine in the UI, and I think this is a very modern approach. Rubrik has a very modern approach. Rubrik is an all-in-one solution for your backup so you don't have to think about how to configure the architecture. Because Rubrik is a scale out solution, you just have to pay for an all-in-one solution, starting with a small brick and growing with your needs.

You can start with few needs, and if you need more resources or more power, you just have to put another brick and the merged cluster grows automatically. In comparison to other solutions, you do not need to think about how to grow your architecture. With Rubrik, you don't have to think. If you have resources or more storage, you just have to buy a new brick. You put this new brick in the existing cluster and the whole system is configured automatically.

What needs improvement?

In terms of what could be improved with Rubrik, we need to improve the backup for remote sites. The competitors are stronger in terms of their remote office back up. Rubrik needs to improve to be stronger for backup. This is the main thing.

In the next release I would like to see more advanced features. For example, currently you only have the possibility to archive your data on one target. I suppose they are working to develop this feature, but tomorrow, many customers want to have two target archives. This is the first issue. Also, they need to improve their Office 365 solution because Rubrik is able to back up the Office 365 solution, but currently they are not able to cover full functionality of Microsoft Teams and some customers tell us that we need to improve this feature.

For how long have I used the solution?

I have been using Rubrik for two or three years because it is a new technology. My company sells this solution.

What do I think about the stability of the solution?

We have a big customer in France who chose this solution and they have a big, big cluster with more than 50 bricks, so I can say that this solution is reliable and stable. Rubrik might need to improve some features, but it is a stable solution.

Buyer's Guide
Rubrik
January 2025
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How was the initial setup?

Deploying this solution is very, very easy. As I said before, you don't have to ask a lot of question of the customer. You just receive the solution, the brick. You put the brick in the customer's data center and you just ask some questions about networking, IP address, what do you want to back up? And the solution is ready to work quickly. The installation is very easy, and the sizing solution, which is my job because I am in pre-sales, is easy enough.

What's my experience with pricing, setup cost, and licensing?

Rubrik's pricing is good. The most important thing to understand is that when you buy Rubrik, you don't buy only the software, you buy the software and the hardware.

You should not compare it with other backup editors if only because with Rubrik you get the software and the hardware, so it is difficult to say if the solution is expensive. You need to show to the customers the total cost of ownership or the return on invest, because the solution is very easy to manage every day. I suppose somebody could say it is expensive, but it is not too expensive.

What other advice do I have?

When a customer buys this solution, he has to pass through a partner like Scasicomp. The customer will never install the solution by himself. Rubrik does not sell the solution directly to the customer, it sells the solution to the partner, like Scasicomp, and the partner will install this solution for the customer. But as I said before, it is very simple to install.

On a scale of one to ten, I would give Rubrik an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Information Security Administrator at City of Sioux Falls
Real User
It has a good interface which is simple to navigate and utilize
Pros and Cons
  • "It has a good interface which is simple to navigate and utilize."
  • "Rubrik has improved our organization by minimizing downtime."
  • "It needs to keep innovating to stay relevant in the data management field."

What is our primary use case?

The primary use for Rubrik in our environment is data backup and recovery. Also, Rubrik has a good interface which is simple to navigate and utilize. 

How has it helped my organization?

Rubrik has improved our organization by minimizing downtime (in case of an incident was to occur). It also has quick backups helping us to stay current.

What is most valuable?

The best feature on Rubrik is the interface, as it is easy to use and navigate the program.

What needs improvement?

For Rubrik, though it does a great job, it needs to keep innovating to stay relevant in the data management field.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Rubrik
January 2025
Learn what your peers think about Rubrik. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
reviewer1752771 - PeerSpot reviewer
Sales Datacenter at a computer software company with 501-1,000 employees
MSP
Easy to install
Pros and Cons
  • "The management and ease of installation are the most valuable features."
  • "The price of Rubrik is too high, especially when you are considering a change in the total backup solution."

What is our primary use case?

I am a reseller in Sweden. Rubrik is a specific backup solution for the environment.

What is most valuable?

The management and ease of installation are the most valuable features.

How was the initial setup?

The initial setup of Rubrik is straightforward. It requires one person to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The price is too high. 

The price of Rubrik is too high, especially when you are considering a change in the total backup solution.

What other advice do I have?

If you are considering Rubrik as a solution be sure about the costs for expansion.

I rate the solution a 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1720275 - PeerSpot reviewer
Solutions Architect at a insurance company with 51-200 employees
Real User
Top 20
Scalable, helpful support, and simple deployment
Pros and Cons
  • "Rubrik is highly scalable and is easy to do."
  • "The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better."

What is our primary use case?

We have been using Rubrik to backup everything in the infrastructure, except the mainframe. For example, we were using it to do our DR, long-term archive, and some surveys on different cloud tiers.

How has it helped my organization?

One of the most valuable features was the ease of expanding the resources. Additionally, it is able to backup the cloud and on-premise.

For how long have I used the solution?

I have used Rubrik within the past 12 months.

What do I think about the stability of the solution?

The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better.

When we have ironed out all the small problems, Rubrik was stable. When we were using our old backup we had approximately 40 incidents per week, with Rubrik we might only have two or three incidents per week. It is a lot more stable than our previous solution.

What do I think about the scalability of the solution?

Rubrik is highly scalable and is easy to do.

The process of increasing or scaling the solution is to add a new server, power on the server, tell the customer they have a new server and then everything gets rebalance on the new server. Increasing and decreasing is very fast and easy.

How are customer service and support?

When updates are needed everything is done through the support. When we need to upgrade we call the support, open a tunnel and the support will upgrade the box.

Which solution did I use previously and why did I switch?

We have used other solutions in the past.

How was the initial setup?

The initial setup takes approximately four hours. In four hours, we set up the configuration, connected it to VMware, and took the first backup. The whole process was very simple.

What's my experience with pricing, setup cost, and licensing?

Rubrik is priced high, but it was the solution that was providing us encryption and was secure. The solution price is high, but you get what you pay for.

What other advice do I have?

My advice to those wanting to implement this solution is for them to try and segregate the database on their own cluster.

I rate Rubrik a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infrastructure Services Manager at a university with 1,001-5,000 employees
Real User
Replaces legacy tapes and disk backups which are unreliable, expensive, and space consuming
Pros and Cons
  • "Replaces legacy tapes and disk backups which are unreliable, expensive and space consuming."
  • "It has the ability to test DR in a controlled, inexpensive way and to restore between environments."
  • "CloudOut, because only blocks are pushed after compression and deduplication, not raw sizing."
  • "Better integration for complex NAS structures having to mount at root adds time and workload to the process of NDMP."

What is our primary use case?

Replaces legacy tapes and disk backups which are unreliable, expensive, and space consuming.

How has it helped my organization?

It has the ability to test DR in a controlled, inexpensive way and to restore between environments.

What is most valuable?

CloudOut, because only blocks are pushed after compression and deduplication, not raw sizing which is often a flaw with storage products.

What needs improvement?

Better integration for complex NAS structures having to mount at root adds time and workload to the process of NDMP.

For how long have I used the solution?

Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user865374 - PeerSpot reviewer
Network Engineer at a legal firm with 501-1,000 employees
User
The process to manage backup and recovery is painless with this tool
Pros and Cons
  • "Rubrik has made the process to manage backup and recovery painless. This frees up more time to work on other projects."
  • "I would like for unmanaged backups to be able to be saved in a separate policy."
  • "I would like a way to set monthly backups on a certain date and time."

What is our primary use case?

The primary use case is easy backup and recovery for multiple servers and workstations. It also backups NAS, SQL Servers, and Nutanix.

How has it helped my organization?

Rubrik has made the process to manage backup and recovery painless. This frees up more time to work on other projects.

What is most valuable?

The quick, easy backups and fast restore work great. I also enjoy support calls and the easy updates to the software.

What needs improvement?

No areas need to be updated at this time.

The addition features that I would like are a way to set monthly backups on a certain date and time. Also, I would like for unmanaged backups to be able to be saved in a separate policy.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior System Engineer at a comms service provider with 201-500 employees
Real User
Good protection, impressive support, and suitable for enterprises
Pros and Cons
  • "The security and the ransomware protection are most valuable."
  • "They need to find a solution for SMBs. It is currently only suitable for enterprises or big customers. They need to find a solution that suits SMBs."

What is our primary use case?

It is used for data protection, data backup and security, and disaster recovery. It is also used for backup as a service inside the organization, and it is sometimes also used for cloud migration.

What is most valuable?

The security and the ransomware protection are most valuable.

What needs improvement?

They need to find a solution for SMBs. It is currently only suitable for enterprises or big customers. They need to find a solution that suits SMBs.

For how long have I used the solution?

I have been using this solution for almost five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

They are very impressive. Their support is good, and they are cooperative.

How was the initial setup?

It was straightforward. It took a maximum of two days.

For its deployment, you need one to two technical engineers. For support, you need one technical engineer. 

What other advice do I have?

If you want to compare this solution to others, it should be an apple to apple comparison. This way, you will see the full value of the solution.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Reviewer950 - PeerSpot reviewer
Domain Specialist infrastructure& platforms with 5,001-10,000 employees
Real User
Simple and reliable with great value
Pros and Cons
  • "The tech support is extremely helpful."
  • "Its cost is high."

What is most valuable?

We like this product because of its simplicity, pricing and reliability. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable.

How is customer service and technical support?

The tech support is extremely helpful.

How was the initial setup?

It was a straightforward setup. It was simple to do.

What's my experience with pricing, setup cost, and licensing?

It is a great value, but its cost is still high.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Rubrik Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Rubrik Report and get advice and tips from experienced pros sharing their opinions.