Rubrik Reviews

It was a test environment for testing the backups.

Rubrik is a little better than Cohesity.

Rubrik, when compared to Cohesity, Dell, and Veritas, was the best of the four.

For the most part, it is easy to use.

It is secure.

The dashboard and user interface could be improved to make them more user-friendly.

Rubrik was last used six months ago.

We had some stability issues. We encountered some bugs and glitches.

I recall having to go to the lab because we couldn't get in from the outside, we had to gain access from within, and I had a network.

Rubrik is easy to scale.

We had a team of about seven users when we were working with Rubrik.

Technical support was pretty good. They were excellent.

I have also worked with Cohesity, Dell, and Veritas. Cohesity was one of the simplest. It is more user-friendly.

The initial setup is pretty straightforward.

The Rubrik, team assisted us with the installation and the updates.

I would rate Rubrik a nine out of ten.

We use Rubrik as a secondary recovery method for our Tier 1 applications and the primary recovery method for our Tier 2 and below applications.

The time it takes to manage Rubrik across our entire multi-site environment takes considerably less time that it has taken in the past to manage a single location. With Rubrik's integration into VMware, we don't have to worry about unprotected new servers or changes made to existing servers.

The file search feature across all backups has been helpful. The surprising use has been mounting recent backups to create new servers rather than cloning servers in VMware, which drastically cut down required time.

Troubleshooting failed backups is not what it should be. Once you gather logs, deciphering them without the help of support is usually almost impossible. However, support is great in that regard.

None whatsoever.

The only issue we have run into is the sizing of the Virtual Edge devices. In retrospect, we sized incorrectly and ran into the limits of the virtual device. If we had setup a physical cluster, we would not have had any issues at all.

We used EMC Avamar for many years. Cost and support were key reasons for the switch.

Initially we save several hundred thousand dollars on purchase/licensing. However the true ROI is hard to calculate when you start to look at the quality of the services/support offered.

Within a couple of days of a proof of concept, you'll be convinced that what they have been telling you is true. The sales team was great in putting together a thorough cost comparison.

The scope of our requirements limited the playing field. We did look at solutions like Veeam and Unitrends. However, we settled rather quickly with Rubrik.

A proof of concept will answer all of your questions and sell itself.

Rubrik has allowed our Managed Backup product to be elevated from a home-brewed concoction of free backup products wrapped in our special "glue" to a modern, intelligent, single-pane-of-glass orchestration engine. We are no longer embarrassed to explain how our backup product works!

• Near-zero RTO for VMs
• API-first architecture
• Intelligent agent technology

There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients, but Rubrik Engineering listens to our feedback and has been delivering the features that we have been asking for over the last year, so we are confident that they will knock those out soon, as well.

Early on there was an issue with our special "flavor" that caused some instability with the Rubrik nodes, but that was resolved within a couple of months by their engineering team.

No, our biggest Rubrik cluster is 10 briks/20 nodes and we're still growing that pool.

Customer Service:

Very good, almost a 10 out of 10. They are among the very best vendors we've worked with.

Technical Support:

Very good, an eight out of 10.

Yes, we previously used a home-brewed solution that didn't have the scalability that we needed.

Straightforward. The deployment was about 20 questions and 20 minutes, and it was done.

In-house team.

Approximately three years.

Yes, we evaluated Bacula Enterprise, Commvault, Veeam, and EMC Avamar/Data Domain.

Rubrik Cloud Data Management is my go-to backup solution, offering robust security features to ensure the safety of our data.

What I like about Rubrik is its strong focus on security, particularly in combating ransomware threats. Its architecture allows for seamless backup integration within existing systems, eliminating the need for external storage and making installation and management a breeze.

Two areas I would like to see improvement in Rubrik are pricing and localization. The pricing could be more competitive, and having a presence in Spain with local support, sales, and management would enhance accessibility and support for Spanish customers.

I have been working with Rubrik for about three years.

I would rate the stability of Rubrik as an eight out of ten.

I would rate the scalability of Rubrik as a nine out of ten.

While the support is generally good, there have been instances where response times could have been quicker, but overall, they have been reliable and effective in resolving issues. I would rate the support as an eight out of ten.

Positive

Before Rubrik, we were using Cohesity, but we encountered personal issues rather than product-related problems. When Rubrik approached us, we were open to change, and ultimately made the switch based on our positive interactions with Rubrik.

Deploying Rubrik typically takes a few hours to install the server and get started with backups, but achieving full functionality for all backup needs may take a few days. However, you can begin backup operations within minutes after server installation, making it quick to start protecting your data.

Rubrik is quite expensive for small businesses. The licensing cost varies based on factors like data volume, required features, and performance needs. I would rate the affordability of the as a three out of ten.

Rubrik has revolutionized the backup and recovery process by ensuring reliability and efficiency. With Rubrik, recovery is simplified and accelerated through features like instant recovery, drastically reducing downtime from hours to minutes, and providing confidence through regular testing of backup integrity.

Rubrik enhances data management by providing comprehensive disaster recovery solutions. It ensures redundancy by duplicating systems off-site or in the cloud, allowing for seamless recovery from external locations in the event of a disaster, thus ensuring business continuity and data integrity.

Rubrik's instant recovery feature has significantly impacted our infrastructure by minimizing downtime. In just a few minutes, we can recover critical services from the Rubrik system while our production systems undergo maintenance or repair.

Rubrik's scalability has been crucial in supporting our company's growth. Adding new Rubrik servers is incredibly easy; just install the server and inform the Rubrik system.

While we do assist our clients with troubleshooting when they encounter problems with Rubrik, they primarily open tickets through Rubrik's support system.

Overall, I would rate Rubrik as an eight out of ten.

We use this solution extensively - it helps with fast recovery scenarios and some ransomware issues. The solution is used by the operations department and I believe there are more than five people involved in maintenance, most are storage or network admins. I'm an engagement architect.

The live mount capability is the most valuable feature in the product because it reduces the complexity and gives us good RTO.

The user interface could be improved, it's pretty rough.

I've been using this solution since it was introduced into the market about four or five years ago. 

There is good stability in this solution, it's reliable.

The solution is highly scalable and reliable. We have a lot of users in the company, most are storage and backup admins. Not everyone has access to the backup system. 

Rubrik customer support is excellent. 

I have used Veritas in the past. We switched to Rubrik because the solution offered more. 

The initial setup is very straightforward. Deployment to about three hours, no more. The setup time really depends on net issues. 

This product is easy to manage. 

I would rate this solution a nine out of 10. 

We predominantly use the solution as a backup system to protect and manage the data. The data is logically air-gapped making the backup immune to malware. 

Whenever the data center encounters issues, we can spin the data on the cloud or the on-prem appliance and reduce downtime using the solution. It is the most valuable feature of Rubrik.

The solution's reporting feature is very basic. It needs to be more advanced for detailed reporting.

We have been using the solution for two years now.

The solution is robust. I rate its stability a ten out of ten.

I rate the solution's scalability a nine out of ten.

The response time of the solution's technical support team is helpful. It provides detailed feedback on the issues as well. Thus, explaining the problems and steps taken to fix them becomes more accessible to the clients.

The solution's initial setup process is straight forward if you get all the essential requirements from the client. Although, it takes work to ensure we have included the right SPF and network requirements for the data center.

The solution is expensive for small businesses. It suits medium to large enterprises. I rate its pricing a five out of ten. Also, some products are low-cost, while a few are more expensive than the solution. 

The solution is perfect. I rate it a ten out of ten.

We use the product for backup and disaster recovery.

The product's most valuable feature is the immutability of a backup.

The product’s user interface needs improvement.

We have been using Rubrik for seven years.

I rate Rubrik’s stability a ten out of ten.

It is a scalable platform. I rate its scalability a ten out of ten.

The initial setup process is a ten out of ten. It takes a couple of hours to complete.

It is an expensive product.

I rate Rubrik a nine out of ten. I advise others to get training to use the product properly.

What I like about Rubrik is that you can back up to the cloud. It is a different kind of backup where you're not archiving the tape. Rubrik is a physical appliance. It is a dedicated appliance to which you can back up, and you can also back up to another device. So, you can back up to Rubrik and then to another device. If you have more than one site, you can set up Rubrik on site A and also on site B. You can back up to the Rubrik on site A and then replicate that data to the Rubrik on site B.

I like it. There are so many functions. It can also be used as a file server. It is a physical appliance. It is a backup device, but it can also be used as a file server. It can back up a file share. 

It is a lot more expensive than other solutions, but you get what you pay for.

I didn't have any issues with it.

You can scale it. It is expensive, and it normally requires their support team's help because it is a physical brick. So, you usually connect another brick to it, and it scales out to that brick. So, it is easy to scale out. Scalability is not a problem. 

Since the time I've used it, I never had to call their support. I didn't have any issues with it.

It is pretty easy to set up because it is a physical appliance. You just need to configure IP addresses. There is not much to set up on that. You just plug it into the network and assign IP addresses. After that, you just log in, and you're ready to go.

Some people say it is expensive, but you get what you pay for. If you want a Maserati, you have to pay for it. If you want to buy a Porsche, you have to pay for it.

If you're still backing the tape, Rubrik is not going to be for you.

I would rate it a strong nine out of 10. It is a solid product.