Rubrik Reviews

We use it as a backup for our memory store. It protects virtual and physical environments for us, all on-prem. The applications being protected include VMware VMs, Microsoft Exchange, Microsoft SQL, SharePoint, our file services, and operating systems.

The backups are a lot more reliable. That's the core headline. It's taken the onus off making sure that backups run and making sure that we're protected. It gives us time to work on other things proactively. It's a very reliable solution. Our technical team has benefited from it in terms of both time and capacity.

Rubrik has absolutely reduced the time we spend on recovery testing by about 75 percent. It has reduced the time we spend on managing backups by the same amount. The reduction in recovery time is even greater. It's in the Exchange and database stuff that we've really noticed the difference. It's so much easier for the guys in support to recover single files, so the reduction in recovery time is as much as 85 to 90 percent.

And because we've been able to recover more expediently, it has reduced downtime. We don't have a lot of downtime, but we know that there's a safety blanket there if we need it.

When it comes to overall productivity, the team isn't having to manage and check backups on a daily basis, so they're interfacing with our end-users or proactively checking other aspects of the infrastructure and making sure that they're running. That's what the positive effect is. Problems are being headed off before they start causing an impact. From the ITIL problem management perspective, that's fantastic.

The most valuable feature is the speedy restore. It helps in expediting RPOs and RTOs across our core applications.

I would rate the solution's web interface at eight out of ten. It's just fantastic and intuitive. It's so easy to use. I've never done any formal training on Rubrik, but I was able to quickly come to grips with its capabilities. That's a fantastic thing, especially for somebody who is just looking to adopt it, because they don't have to worry about training for their wider support function.

We would like to be able to do granular restores directly from Exchange. Also, more granular management of VM backups would help.

We've been using Rubrik for 18 months. We've got four Briks across two data centers.

The stability is fantastic. We rarely have to engage with Rubrik support.

The scalability is also fantastic.

I have used many other solutions throughout the years. This one just seemed to be quite refreshing at the time. It seemed to be the most cost-effective with the best support options.

We needed to protect our core applications and virtualized environment, which is what Rubrik did.

The initial setup was very straightforward. It was a solution in the box. We didn't have to complete much configuration, other than having the right port open on our destination servers and deploying the various agents. It was very easy to configure the vCenter connections and start backing up our virtualized environment.

The trickiest part was figuring out how crawler sits in there. We set up a standalone server for that and installed crawler there. I can recover an entire database and granular emails within 15 to 20 minutes, now that I've practiced.

We're having another one put in and the implementation strategy will be to upgrade the current Brik, have the new Brik upgraded to that version as well, plug it in and it will configure itself, essentially.

We did it with our team and Rubrik support. The Rubrik team have been fantastic for the lifecycle of the product.

We have seen return on investment in Rubrik.

Veeam was also a front-runner in there, but there are a lot of horror stories about Veeam and Exchange backups. That affected the decision. Other differences between Veeam and Rubrik include the level of reliability and support as well as third-party support available from the vendor.

Depending on the size of your environment, I would say go for it. This is a very flexible and reliable product, but I don't know how it would do in a large, enterprise-size infrastructure. I can't comment on that because I've never tested it.

The SLA-based policy automation is just another name for protection group. It hasn't really changed the game. It's just a logical way of grouping the things that you protect and making sure they're all backed up in a similar way. It's good.

I've tried some of the API from Rubrik, to automate the SQL resource, but it took a bit of a backseat. I've toyed with it a little bit, but not to the full extent of its capabilities. So far, the APIs seem fit for purpose. We have also looked into the Polaris SaaS-based framework for extracting metadata, from a risk perspective, but we haven't used it.

There are just 40 of us in IT and about 30 of us have got access to it. I don't think many of them interface with it on a daily basis. The only regular user is probably just one of the infrastructure guys. We use it as a backbone for protecting the data of 900-plus law firm employees.

On a scale of one to ten, I would rate this product at eleven. It is really good. We are a happy customer.

The instant recovery aspect of the solution is the most valuable aspect for me. It can recover the entire VMO database within five seconds. It's really quick. The database can be recovered on the local backup machine disk, and then brought up by the virtual machines.

Of course, afterwards, you need to refresh your vMotion back to the original storage area. That takes a long time, maybe hours, however, the instant recovery portion only takes seconds to recover on the SSD hard disc. 

The initial setup is easy.

The solution would be better if it was cheaper and cost us less to use.

The solution could be more user friendly. The current UI could be improved considerably, which would make it more comfortable to navigate.

The solution needs Continuous Data, or CDP. It may be that we don't have it because we have an older version. It may be on version 5.2 or 5.3 already.

The solution needs to be more secure and needs to better protect against ransomware.

I've been using the solution, at this point, for about one and a half years.

The solution is very stable. There aren't bugs or glitches. It's reliable. It doesn't crash or freeze.

I believe the solution can scale pretty well. I haven't actually tried it out at our organization, therefore, it's hard to say for sure.

There only a couple of admin personnel on the solution at our company.

We have dealt with technical support in the past. In fact, we have three open cases right now. They've been pretty good in terms of the service they provide. They are responsive and are able to fix the problems we have.

Before we began using Rubrik, we used to use HP Data Protector. We decided to switch due to the fact that the HP solution we had was getting to be too old and we realized simply upgrading it would have cost us quite a bit of money.

The old solution we had was using a tape library to backup the data and it took too long to backup all the data on the tape. We were trying to find another better way or faster way to backup our data source. That's why we ultimately chose Rubrik.

We found the initial setup to be very straightforward. It wasn't complex for us in any way.

The deployment process took a few hours. It didn't take too long.

The cost of the solution is quite high. It's not cheap.

We're just a customer. We don't have a business relationship with Rubrik.

I'm not sure which version of the solution we are using, however, it may be a variation of version five.

I'd rate the solution eight out of ten. If it had a friendlier user interface, I would probably rate it higher.

I don't know if it is the best or the worst but it's very easy to install and very easy to balance. Sometimes that it's a problem because the installer of these data gets extremely scared because it's so easy. The product is easy to install, easy to balance, and easy to work with. Another really good point is the instant recovery.

The recovery of virtual machines and SQL databases is really fast. I mean half the time or less, which is absolutely great.

I have been using Rubrik for one and a half years. 

They could make it a little bit more robust and more reliable.

We don't require any technical people for maintenance. When Rubrik was first establishing itself, we hired help for the first one or two times but the rest is so easy. The very first one, somebody has to do it, but for the second or third one, you can do it by yourself. It could be very good or very bad, depending on what you think. If you are trying to sell professional services, with Rubrik you are dead.

We've had support from Rubrik, we opened a couple of requests. It was a really fast response and they solved the problem very easily. We don't a lot of experience, just a couple of tickets but well, pretty well solved.

The initial setup was easy. The PowerPoints take something like an hour or two. Whatever the goal is, if you find problems, and you find a heavy percent of the problems are networking problems, you have the ports that need to be opened, and the person in charge of opening the ports is on vacation. But from PowerPoint to real life, there is not a big difference. The PowerPoint says an hour or two but starting from scratch to do backups, takes a few hours.

There is not a big difference between Rubrik and Cohesity. Both companies and both products are clearly the same. There are a lot of differences between Rubrik or Cohesity and the old-fashioned kind of solutions like Veritas. Rubrik represents the new way of doing backups and recoveries, it's totally different, more efficient, and easier. It's absolutely an advantage.

My advice would be when you are thinking about implementing Rubrik you need professional services and proper briefings. You need advice on-site and for configuring the system because the new way of doing things, deduplication, and all those kinds of things, is going to be a necessary configuration to run your backup system. It is very important to do it right at the beginning. To do that, you have to work closely with whatever the partner or Rubrik people you can involve.

I would rate Rubrik an eight out of ten. 

The recovery of Oracle databases is too complicated. It is not something that helps the DBA, the Database Administrator, but it should be done by the backup person like many other solutions. Everything is ready for the DBA to recover the database. It is a way of doing things, but I don't think you should give the backup people the ability to do it.

We use this solution extensively - it helps with fast recovery scenarios and some ransomware issues. The solution is used by the operations department and I believe there are more than five people involved in maintenance, most are storage or network admins. I'm an engagement architect.

The live mount capability is the most valuable feature in the product because it reduces the complexity and gives us good RTO.

The user interface could be improved, it's pretty rough.

I've been using this solution since it was introduced into the market about four or five years ago. 

There is good stability in this solution, it's reliable.

The solution is highly scalable and reliable. We have a lot of users in the company, most are storage and backup admins. Not everyone has access to the backup system. 

Rubrik customer support is excellent. 

I have used Veritas in the past. We switched to Rubrik because the solution offered more. 

The initial setup is very straightforward. Deployment to about three hours, no more. The setup time really depends on net issues. 

This product is easy to manage. 

I would rate this solution a nine out of 10. 

We like this product because of its simplicity, pricing and reliability. 

This solution is stable.

This solution is scalable.

The tech support is extremely helpful.

It was a straightforward setup. It was simple to do.

It is a great value, but its cost is still high.

• Daily backups at different intervals
• Audits
• Live mounting of production servers
• DR

We are a 90 percent VM environment. We have a different OS environment, as well as databases.

The product is simply easy to use, efficient, and its out-of-the-box configuration just works. The SLA policy set makes it easy to manage and forget about time conflicting backup schedules. We have had a few recoveries, and this solution worked very well.

The live mounting and compatibility of different operating systems is great. Rubrik can also serve as a secondary host for emergency recoveries. It is fast and efficient.

I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards.

No issues.

No issues.

Support is very friendly, easy to work with, and showed great expertise in the product. 

We used Avamar, and it was complicated.

The initial setup is straightforward. We were up and running within an hour.

We had the vendor team onsite, and it was super fast to set up.

As little downtime as possible. 

The product is not cheap, but for good reason. It simply works and is very fast.

We thought about Veeam.

Give it a try and find out for yourself if it is for your environment.

We are an MSP and offer Rubrik as a backup service to customers on private and public cloud environments and internally managed environments. We run the solution against VMware and Hyper-V with minimal physical systems.

Currently, there is no support for image-level backups on systems in Azure and AWS from Rubrik. Presently we use agent-level backups however this is not ideal for fast whole system recovery. The next version (4.2) has support for image backups, and this will be investigated for functionality when released.

The legacy backup solution required large capital expenditure upfront and was not easy to scale, required a high degree of technical expertise to operate, and featured time-consuming upgrades which required a lot of troubleshooting post-upgrade. The system also had many limitations around the number of concurrent hot mount operations.

Rubrik, on the other hand, is very easy to scale, can be operated by junior staff, and upgrades to date have been seamless. Each time we add a Brik we gain additional backup and restore performance. They claim performance at up to 30k IOPS per Brik, however, I suspect the actual figure to be below that. Having said that, we can instantly recover an entire customer's environment in minutes and run happily on the system until a storage vMotion is completed to production storage without any issues.

Google-like file search is another invaluable tool to quickly find and restore files directly to your browser. This feature has saved significant time for end users who can’t remember where they saved a file.

• Google-like file search
• System scaling
• Ease of use/upgrade/addition of capacity.
• Frequent development cycle which is typically 3 months between feature releases.
• Direct feedback to product managers is invaluable, features we have requested are typically added to the next product release.
• Product support team is excellent, with issues typically being resolved the same day.
• Although not in large-scale use at the moment, the ability to convert a VMware image backup to an EC2 instance will be of great use moving forward to provide disaster recovery to the cloud when required.

• Global management of multiple systems is lacking, as is reporting across multiple installed units. This is presently a development item in the Polaris platform, however the current capabilities do not justify the price tag.
• MFA/SAML support to improve security for login to the backup system.
• Image-level backup for Azure and AWS with storage held outside of the Azure/AWS account so that if an account breach does occur backups and primary data would not be compromised in a single attack.

No

No

Avamar with Data Domain, which was expensive and hard to manage, and had poor product updates.

The initial setup was done in one to two hours, with racking the equipment being the most time-consuming part of the install.

If you are unsure, get a POC unit and see how easy backups can be to manage, and how easy restores are.

Veeam, Avamar, and Cohesity.

As a financial company, we are under stringent data compliance, availability, and integrity rules. We use Rubrik to enhance governance of data archiving, as well as the backup and restore production environment consisting of multiple converged systems. We are also looking into the feasibility of using Rubrik as part of the firm's BCDR efforts and enhancement of the development environment.

Rubrik has led to improvement by reducing the amount of failed backups, leading to a reduced workload in IT operations. It has a streamlined user interface, provides an improved tech support experience, and reduces the time required to locate and restore data.

Automation with PowerShell allowed us to realize the additional benefits of integrating Rubrik with other PowerShell-capable systems within the same framework. 

We run Microsoft Exchange on physical servers, and we are looking into simplified physical Microsoft Exchange server backup and restore capabilities.

Currently, more properties and methods are exposed via REST API when compared with PowerShell. Improving PowerShell integration would greatly simplify Rubrik management.

We use the Rubrik solution to back up our private cloud environment with hundreds of virtual machines.

The old method of backup wasn't the right product for our cloud solution. The restore and backup times took to long.

The most important feature is the instant recovery of virtual machines. It allows us to restore services in minutes.

We need one system to manage all the Rubrik clusters. We are now looking into Rubrik Polaris as a solution.

It's a very stable solution.

Not at all.

All of the Rubrik engineers know everything about their products.

We used NetBackup in the past but it didn't fit with our new requirements.

Straightforward.

A Rubrik engineer configured the system for us at location.

The instant recovery is what we needed. I don't know the exact ROI.

I can't speak for others, but look at what you require in your environment.

NetBackup, Veeam and Cohesity

Have a look at the Rubrik API Playground to automate a lot of processes.

We are searching for a new backup product that reduces man hours and helps us automate more of the backup and recovery process for our MSP team.

We used to primarily be a Veeam shop when it came to doing backups in our data center and I never thought I would look for another product. However, some issues started cropping up with very large virtual machines that Veeam didn't have an easy way to solve. I decided to try out Rubrik. I can tell you that it was one of the best decisions we have made. It fixed all of our backup issues and cut backup remediation to nearly nothing. We've gained at least ten hours a week and I never have to worry about whether something is being backed up or not.

Automation functions, image based backup, and the ability to instantly recover anything from files to databases.

We have also implemented CloudOn which allows us to deploy backed up virtual machines stored offsite in Azure instantiated as an Azure virtual machine and spun up. It's a perfect scenario for low cost, full disaster recovery.

I wish it had image-level backups available for Hyper-V 2012. I additionally would like for it to implement some of the functions that Veeam Cloud Connect has so that I can deploy an agent on a physical server and just start backing that up to one of our Briks. It can technically be done now but the Brik has to be able to talk to the server directly, so a direct path or VPN is required.

Nope

Nope

Customer service is top notch, which I am usually pretty disappointed in. So far it's the best I've seen for a tech company. Their service is far beyond my expectations.

We used Veeam and switched because of ease of use and time savings.

Initial Setup was simple.  I think the box took longer to mount in the rack than it did to setup.  

Rubrik came onsite for our initial deployment.  Subsequent installs we've done ourselves.  

Rubrik is an expensive product, more expensive than most.  However, the larger the environment you have, the quicker you will see savings in man hours.  We rarely have to touch our backup environment anymore as its so well designed, managed and automated.

We did not look elsewhere because Veeam was already at the top of the list.

If you can afford this product, I fully recommend it. You will not look back.