Rubrik Reviews

We're using the solution for backing up email to file servers and for Oracle backups.

The solution's technical support team is very responsive and proactive.

I don't like Rubrik's user interface because it's not intuitive, and I find it hard to get the information I need. Rubrik is an expensive solution, and its pricing could be improved. There are issues with the compatibility between Oracle and Rubrik.

I have been using Rubrik for one year.

I rate Rubrik an eight out of ten for stability.

Since we're using Rubrik for backups, we don't have users logged into it. The solution is used by our IT support team, which has six to seven users.

I rate the solution an eight or nine out of ten for scalability.

The solution's technical support team is very responsive and proactive.

Positive

We previously used Tivoli Storage Manager (TSM).

The solution's initial setup is easy enough, and we paid for a Rubrik expert to install it for us. It was easy in most systems, but there were ongoing issues with the Oracle backups.

The solution's deployment could take a week or so. However, the deployment took a few months for us because of the compatibility issues between Oracle and Rubrik.

Rubrik is an expensive solution.

Rubrik is deployed on-premises in our organization. We're also doing a total backup to the cloud. It's backed up to our main data center, where we have a Rubrik cluster. That Rubrik cluster is replicated to the Rubrik cluster in our DR center. From there, we do a total backup to an archive out to the cloud. So, we have a mixture of everything going on.

If users are buying Rubrik to back up their Oracle database, I suggest they speak to a customer who has implemented Rubrik with Oracle. They should investigate and ensure they understand what they're buying before proceeding.

Overall, I rate Rubrik a five out of ten.

My customers use Rubrik for both backup software and hardware solutions. Unlike many backup solutions that only provide software, Rubrik offers an integrated platform, including hardware and software.

Rubrik's instant recovery capability has significantly boosted operational efficiency for our customers. It stands out as the only solution that allows us to seamlessly start up around two hundred virtual machines directly from the backup without encountering any issues.

In a bank implementation, we started with ten nodes and easily expanded to 30 as the organization grew. This shows Rubrik's scalability in supporting the organization's increasing needs.

What I like the most about Rubrik is its user-friendly interface.

While Rubrik is consistently innovative, I would like to see more openness for partners to access and assist in system management. Currently, access is limited, often handled by Rubrik personnel, likely due to security concerns.

I have been working with Rubrik for three years.

We have not had any stability issues with Rubrik.

Rubrik is highly scalable, and the process is straightforward. Adding nodes is easy, even during network changes, with no downtime required.

Rubrik's technical support is excellent. They handle issues efficiently, and if escalation is needed, they manage it well. I would rate them as a nine out of ten.

Positive

The initial setup process for Rubrik is very straightforward and it primarily involves networking configurations.

Deploying Rubrik was simple for us. We check and ensure correct IP configurations and VLANs. Network issues are usually the only hiccups. The implementation is smooth, needing minimal resources. On average, without upgrades, it takes about an hour for installation and setup.

Maintaining Rubrik is straightforward. With its four-node architecture, upgrades, and maintenance are easy as it handles updates by rebooting nodes individually.

I recommend Rubrik as a good solution, but it is crucial to work with knowledgeable partners for effective implementation. Understanding how to use it is key. Overall, I would rate Rubrik as an eight out of ten.

Using Rubrik for data backup and recovery management in our organization has been a seamless experience. It is a new and user-friendly product. It significantly reduces the learning curve and allows us to quickly grasp its functionalities.  

We used Rubrik for business continuity in a bank. In a demo, we started up a hundred virtual machines in just 12 minutes, highlighting its quick and reliable performance for uninterrupted business operations.

Rubrik stands out for simplifying data management with an all-in-one solution, serving as both software and backup targets. Unlike Data Domain, which is mainly a storage box, Rubrik is user-friendly and continually improves, making it more adaptable and user-focused. It goes beyond just storage, offering options for data management and recovery.

We are an MSP and offer Rubrik as a backup service to customers on private and public cloud environments and internally managed environments. We run the solution against VMware and Hyper-V with minimal physical systems.

Currently, there is no support for image-level backups on systems in Azure and AWS from Rubrik. Presently we use agent-level backups however this is not ideal for fast whole system recovery. The next version (4.2) has support for image backups, and this will be investigated for functionality when released.

The legacy backup solution required large capital expenditure upfront and was not easy to scale, required a high degree of technical expertise to operate, and featured time-consuming upgrades which required a lot of troubleshooting post-upgrade. The system also had many limitations around the number of concurrent hot mount operations.

Rubrik, on the other hand, is very easy to scale, can be operated by junior staff, and upgrades to date have been seamless. Each time we add a Brik we gain additional backup and restore performance. They claim performance at up to 30k IOPS per Brik, however, I suspect the actual figure to be below that. Having said that, we can instantly recover an entire customer's environment in minutes and run happily on the system until a storage vMotion is completed to production storage without any issues.

Google-like file search is another invaluable tool to quickly find and restore files directly to your browser. This feature has saved significant time for end users who can’t remember where they saved a file.

• Google-like file search
• System scaling
• Ease of use/upgrade/addition of capacity.
• Frequent development cycle which is typically 3 months between feature releases.
• Direct feedback to product managers is invaluable, features we have requested are typically added to the next product release.
• Product support team is excellent, with issues typically being resolved the same day.
• Although not in large-scale use at the moment, the ability to convert a VMware image backup to an EC2 instance will be of great use moving forward to provide disaster recovery to the cloud when required.

• Global management of multiple systems is lacking, as is reporting across multiple installed units. This is presently a development item in the Polaris platform, however the current capabilities do not justify the price tag.
• MFA/SAML support to improve security for login to the backup system.
• Image-level backup for Azure and AWS with storage held outside of the Azure/AWS account so that if an account breach does occur backups and primary data would not be compromised in a single attack.

No

No

Avamar with Data Domain, which was expensive and hard to manage, and had poor product updates.

The initial setup was done in one to two hours, with racking the equipment being the most time-consuming part of the install.

If you are unsure, get a POC unit and see how easy backups can be to manage, and how easy restores are.

Veeam, Avamar, and Cohesity.

We use Rubrik for daily VM snapshots at local sites, but it is also used for replication in our DR sites because Rubrik has the ability to run a VM on its hardware in case of a failure.

It has greatly simplified our backup process. We create SLAs inside Rubrik, and it does the rest. For most VMs, there is not a Client to be installed. 

We also like the DR features that Rubrik has. E.g., if our main storage goes down, we can temporarily mount VMs on Rubrik.

The user interface (UI) is great. It is very lightweight and intuitive. 

The Auto-Snapshot SLA feature and recovery time are amazing. It took seven seconds to have a server back up and running in production from a total failure.

There are so many things Rubrik has done right. They need to continue to listen to their customers and what they want/need, not just care about money and the bottom line. If they do, they will continue to grow and be a great product.

No stability issues.

No scalability issues.

We have had training sessions. We used customer support once, and they resolved the issue immediately.

We previously used EMC Avamar. The reason that we switched was cost, maintenance, and customer support.

The initial setup is very straightforward. 

We have installed three Rubrik devices so far. The setup took only two to three hours at each site. We were immediately able to start backing up after the initial setup.  

We used Rubrik for the implementation. They let us know what the requirements were for their product to be successfully installed and implemented. We filled out a worksheet with all the configuration settings. The tech came onsite, and it was done in two to three hours.

To be determined.

The cost was less than our previous provider, and this is a much better product.

We looked into EMC's newest product, Veeam, and Cohesity.

If you are looking for a product that offers backups and DR capabilities, which is easy to use, look no further than Rubrik. I am very satisfied.

The solution is used for data center, backup, and recovery. Also, two companies are looking for an ERP solution, a Cyber Recovery Vault.

Rubrik can be described as a single solution where most things are integrated, making the aforesaid detail its valuable feature.

Pricing is something that needs to be considered for improvement. Pricing needs improvement when compared with a similar product coming from a Cohesity. The cost side is a bit higher, making the solution costly for our company.

I have been using Rubrik for more than five years. My company functions as a service integrator of Rubrik.

I haven't encountered any bugs or glitches using the solution.

Stability-wise, I rate the solution an eight out of ten.

My clients are mostly medium and enterprise-sized businesses.

Scalability-wise, I rate the solution an eight out of ten.

I still need to get feedback on Rubrik's support. I think that regarding the feedback, we never faced many issues on the support side. Hence, I rate the technical support a nine out of ten.

Positive

I rate the implementation a seven on a scale from one to ten, where one is difficult, and ten is easy.

The majority of the deployments, like 80 percent, are done on-premises.

The deployment process takes a maximum of two weeks.

The number of people required for deployment depends on the data volume and the number of clients required. So, generally, we keep two people.

I rate the pricing an eight on a scale of one to ten, where one is low, and ten is high.

I would definitely recommend the solution to those planning to use it.

Overall, I rate the solution an eight out of ten.

We are searching for a new backup product that reduces man hours and helps us automate more of the backup and recovery process for our MSP team.

We used to primarily be a Veeam shop when it came to doing backups in our data center and I never thought I would look for another product. However, some issues started cropping up with very large virtual machines that Veeam didn't have an easy way to solve. I decided to try out Rubrik. I can tell you that it was one of the best decisions we have made. It fixed all of our backup issues and cut backup remediation to nearly nothing. We've gained at least ten hours a week and I never have to worry about whether something is being backed up or not.

Automation functions, image based backup, and the ability to instantly recover anything from files to databases.

We have also implemented CloudOn which allows us to deploy backed up virtual machines stored offsite in Azure instantiated as an Azure virtual machine and spun up. It's a perfect scenario for low cost, full disaster recovery.

I wish it had image-level backups available for Hyper-V 2012. I additionally would like for it to implement some of the functions that Veeam Cloud Connect has so that I can deploy an agent on a physical server and just start backing that up to one of our Briks. It can technically be done now but the Brik has to be able to talk to the server directly, so a direct path or VPN is required.

Nope

Nope

Customer service is top notch, which I am usually pretty disappointed in. So far it's the best I've seen for a tech company. Their service is far beyond my expectations.

We used Veeam and switched because of ease of use and time savings.

Initial Setup was simple.  I think the box took longer to mount in the rack than it did to setup.  

Rubrik came onsite for our initial deployment.  Subsequent installs we've done ourselves.  

Rubrik is an expensive product, more expensive than most.  However, the larger the environment you have, the quicker you will see savings in man hours.  We rarely have to touch our backup environment anymore as its so well designed, managed and automated.

We did not look elsewhere because Veeam was already at the top of the list.

If you can afford this product, I fully recommend it. You will not look back.

We are using Rubrik for our server backups.

The Live Mount feature is one of the main features we use. It is saving us time in restoring the VMs, allowing us to give them quickly to the developers for testing. There is a faster turnaround time.

The most valuable feature has been the Live Mount feature.

There are some features Rubrik planning to give in next version. For instance, a tool where we can integrate with our SAP HANA native tool directly from the HANA studio/HANA Cockpit, to trigger backup and restore. We understand it is available in the new version, looking forward to it.

I have been using Rubrik for approximately three years.

Rubrik is stable.

Rubrik is scalable. We can manage multiple Rubrik appliances from a single console.

All of our IT infrastructure team are using Rubrik. We are using it in at our data centers in  India, and we have another  in the middle east. We have recently increased our usage of the solution.

The technical support is good. We have good contact, all the issues are resolved on time.

Positive

We have previously used a backup tool only for virtual infrastructure, as we were migrating to SAP HANA from a virtual environment. We wanted to have a single solution for virtual and physical  environments , Rubrik is helping us in a great way here.

The initial setup was straightforward. However, since Rubrik was new to use and different than the previous our solution, there were some new things we need to understand, such as SLA based orchestrating. We were used to scheduling it manually before, Once SLA is done the automation in place.

The full implementation process took us two and a half weeks.

The implementation was directly from the OEM.

We have received a return on investment.

We pay annually for the license for Rubrik. There are no additional costs. Initially, we needed to set it up, negotiate and finalize the offer.

I would advise people who are wanting to implement this solution to evaluate their business case and the business requirement prior to making their decision because every enterprise has a different requirements and environments, they should do the thorough assessments, POC's  then decide on what backup fits their needs.

I rate Rubrik a nine out of ten

The use case is for backups of virtual environments, so it covers all IT areas. Whether it's infrastructure, virtualization or database platforms, our organization uses it for backups and storage.

The solution is deployed on-premise. The version I'm running is 5.3.1.

The most valuable feature is the archive to cloud location and the automation around the PowerShell script. There are also reports and dashboards. There is simplicity in going through the interface and servers and setting SLAs. Overall, the product is good. It's just a single pane of glass.

Rubrik has ransomware and encryption, so there is nothing I can fault on the technology.

The only thing that can be improved is catering for open source databases because at the moment it doesn't cater for Mongo, MySQL, and Postgres. It has a good database agnostic.

I have been using Rubrik for three years.

Rubrik has come a long way. Initially, it was a bit unstable in giving incorrect information, but I think that has been rectified. The performance of the devices was an issue. When you added devices, it was a problem. Rubrik actually leverages off your Microsoft VSS, so Rubrik is basically just a front-end.

It is scalable, but you're just locked in because you have to buy a Rubrik device unless you go with the cloud.

There's another team that does maintenance. There are other products, so the team isn't just dedicated to Rubrik. We have about five individuals using Rubrik.

We are planning to increase usage. There are between a few hundred workloads to a thousand in IT. We're basically looking at cloud technology, so we're not actually using Rubrik.

The technical support is excellent.

I played with various technologies. I played with Veeam, Data Domain, Commvault, and Tivoli.

We switched to Rubrik because of the user interface. The other products use the same VSS Microsoft. The only difference between all these backup products is just the user interface, the PowerShell modules, and the reporting that it presents. 

The underlying technology is all the same, whether it is Veeam, Data Domain, whatever it is. The only thing is the compression and the deduplication. 

The initial setup was straightforward. Deployment took a day or two.

We worked with Rubrik for deployment.

I would rate this solution 7 out of 10. 

In terms of the compression, there are other products out there that are better in terms of deduplication and recovery time. Another thing is that you have to buy a Rubrik device if you don't go cloud. You can't go buy another piece of software, so you're actually locked in.

My advice is if you want to go through Rubrik, then you must forward something that can protect the data and the backups from ransomware for end-to-end protection.