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it_user575817 - PeerSpot reviewer
Procurement Support Consultant at a international affairs institute with 1,001-5,000 employees
Real User
You can share real-time data and access it from anywhere. There should be an option to minimize data on the homepage.

What is most valuable?

The fact that you can share real-time data and access it from anywhere is the most valuable function. It also gives a very good overview of the current workload and where in the process you are in certain projects.

How has it helped my organization?

SmartSheets has helped our organization establish an itemized tracking tool to monitor all ongoing cases and deliveries, sharing the deadlines and ETAs with all relevant focal points in one place and in real time.

What needs improvement?

There should be an option to minimize the amount of data on the homepage in order to ease access and downloads in areas with slow internet connection.

What do I think about the stability of the solution?

We have encountered no major issues with stability. Only some small lags and slow updates but nothing more.

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March 2025
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What do I think about the scalability of the solution?

We haven’t had any scalability issues.

How are customer service and support?

I have not been in contact with technical support.

What's my experience with pricing, setup cost, and licensing?

The free version has actually a lot of great functions and can be used for many solutions. However, the pricing for the license is not too high if you want the full package.

Which other solutions did I evaluate?

We looked at similar cloud-based solutions.

What other advice do I have?

Learn as many functions as possible before setting up your sheets. There are many features to choose from which can be very helpful.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: March 2025
Buyer's Guide
Download our free Smartsheet Report and get advice and tips from experienced pros sharing their opinions.