UiPath Process Mining Reviews, Competitors and Pricing

Biswajit Mohanty

Senior Manager - RPA & Transition at a financial services firm with 10,001+ employees

Mar 30, 2021

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Provides the option to build flows; unfortunately licensing is quite expensive

Pros and Cons

"You can build flows with this product."

"It's quite an expensive solution."

What is our primary use case?

We're using this solution to build our own process mining - we already had UiPath licensing for that, so we took UiPath to see how efficient it was. We are customers of UiPath Process Mining and I'm the senior manager.

What is most valuable?

The solution gives you the option in process mining to build flows which is a good feature.

What needs improvement?

Licensing could be cheaper, it's quite expensive.

For how long have I used the solution?

We've been using this solution for a couple of months.

Buyer's Guide

UiPath Process Mining

October 2024

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What do I think about the stability of the solution?

This is a stable product, it's a decent product.

How are customer service and support?

The technical support is good although they could respond more quickly.

How was the initial setup?

The initial setup is straightforward, it took a few minutes. We implemented it ourselves but had access to technical support if we'd needed it.

What other advice do I have?

I rate this solution a seven out of 10.

Which deployment model are you using for this solution?

Public Cloud

Disclosure: I am a real user, and this review is based on my own experience and opinions.

reviewer1389192

Senior Software Engineer at a computer software company with 1,001-5,000 employees

Oct 31, 2020

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Provides good visualizations for analysis, but it is expensive

Pros and Cons

"The visualization part, showing the number of cases processed successfully after a process is executed, is the most valuable. It also showed how effective a bot is after production. This kind of analysis that we got from UiPath Process Mining was good."

"Its price can be improved. They can also have a better plan for training the end users to be able to use this solution."

What is our primary use case?

I haven't used it practically for any live project. I used it to see how exactly it works and how will it help if my organization decides to use it for live projects.

They had provided free training last year. It was the trial version. They provided a link, and we had to go through the link to do process mining. We were working with cloud deployment. We had two to three users.

What is most valuable?

The visualization part, showing the number of cases processed successfully after a process is executed, is the most valuable. It also showed how effective a bot is after production. This kind of analysis that we got from UiPath Process Mining was good.

What needs improvement?

Its price can be improved. They can also have a better plan for training the end users to be able to use this solution.

For how long have I used the solution?

I have used this solution for two to four weeks.

How are customer service and technical support?

I didn't contact them.

How was the initial setup?

I was not involved in the installation process.

What's my experience with pricing, setup cost, and licensing?

It is very expensive.

What other advice do I have?

I would definitely recommend this product. I would rate UiPath Process Mining a six out of ten because I haven't used it much.

Which deployment model are you using for this solution?

Private Cloud

Disclosure: I am a real user, and this review is based on my own experience and opinions.