UiPath Process Mining Reviews

Our use cases are related to system vulnerabilities, such as memory display disks getting full and users getting locked out.

Sometimes we don't know the specific domain or business, but getting that insight helps us understand better. UiPath Process Mining gives us a summary of what's going on.

We found that the flow chart is not very clear for some of the complex processes. If I'm coming from A and going to either B or C based on some logic, the flow chart should depict that clearly. But in some cases, based on the logic, the flow goes from B to C, defeating the purpose of segregating B and C in the first place. So in these complex scenarios, the flow chart does not provide a clear picture. It may be due to a tool or a process issue, but we have difficulty understanding it. Therefore, this is an area of improvement for me.

I have been using this solution for one year now.

It is a stable solution.

I would rate scalability an eight out of ten. My experience with scalability was good.

We reach out to customer support when we are doing some sort of image processing, the storage location, and all, because we can't save client data into our system. So at that time, we had to figure out what the best solution was since it was on-premises. We connected to the customer support team, and it was more about the architecture or configuration level than the user level.

I definitely recommend using UiPath Process Mining. It will save a lot of time because we spend a huge amount of time on the discovery, PPD, etc. So, it will provide huge help, and it's very useful.

Overall, I would rate it a seven out of ten. It is a useful product, but there is still room for improvement.

I'm using this product to improve the automation in our HR department. We are partners with UiPath and I'm the senior solution partner. 

The most important features for us are that the product is scalable and that it's user-friendly. It has a lot of connectors which is great. 

Compared to other technologies, the initial setup can sometimes be a little more complicated. It can be difficult to choose the best way to do something so maybe they could improve the roadmap. 

I've been using this solution for two years. 

The solution is stable. 

This solution is very scalable.

I recommend this solution and rate it nine out of 10. 

The initial setup can sometimes be more complicated than it is with other solutions but it's not difficult. We have five users of this solution in the company. 

Our primary use case of this solution is helping companies understand their business forecast so that we can identify opportunities for automation. Before getting to the automation, we always make an analysis of where the process friction is and we try to address any issues. We are customers of UiPath and I'm the CCO. 

I think Process Mining's most important feature is the process mapping tool. There's always a high-level map and a low-level map. High-level refers to the high-level process steps and then low-level for low level. It's a matter of connecting the two together. 

The main issue for us is how data is being collected. I think a lot of Process Mining's tool has a very limited way of collecting process data. Industry-wide there's a gap and data collection needs improvement, it's a constant challenge. Any demo will show an ideal case but when you use it in the actual environment, collecting data is a real problem. Cleaning the data is also a problem, and then being able to analyze it and make any meaningful sense out of the whole thing is the issue. 

I've been using this solution for a year. 

We haven't reached the point where we can scale up. Most of the cases are still very small scale. I can't quite imagine doing a very major implementation at this point.

I haven't contacted technical support, it's still very much based on whatever's available in the community.

The initial setup is quite complex. Ideally, you want to get hold of a trial version. One of the reasons I couldn't use TouchUI power, is because it wasn't available for a trial version. So I can't try it out, even in a small simulator environment.

I wouldn't recommend this solution. 

I would rate this solution a four out of 10. 

It's a good solution. 

We like the P2P, Purchase-to-Pay aspect of the product.

It has been issue-free and works well.  

The solution is straightforward. 

We find the solution is scalable. 

It's quite stable. 

It's quite an expensive solution. It's not competitive right now. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

It keeps on updating all the technologies, so it is scalable.

We have around 15 users on the product right now. We do have plans to increase usage. 

Technical support is very good. They are helpful and responsive.

It is easy to set up. We found the entire process to be straightforward and simple. 

Normally, it takes around two to three months to get everything up and running.

It's costly. They have to bring down the cost to be competitive in this market.

We are the service provider. We are not the user, we are the service provider. We are partners with UiPath.

I'd recommend the solution to other organizations. 

They have good partner management, and they have a good solution. However, the pricing is somewhat high, and they need to work on the pricing part.

I'd rate the product eight out of ten. 

I'm a customer of UiPath Process Mining. 

I think the user interface is the most valuable feature, it's friendly and easy to use. 

I think the user code feature could be improved. 

I've been using this solution for over two years. 

This is a stable solution. 

Configuration could be simplified, it was a little complicated. 

I think licensing costs are reasonable. 

I recommend this product and rate it a seven out of 10. 

It's an extensive solution.

Some of the more intuitive features make it a little bit less complex.

The user interface could be more user intuitive.

Also, they need some better data management features. For example, as far as what we are collecting, being able to decipher and comprehend what the process or flow is, that we are looking at. 

They could increase the feature set.

I would like to see the ability to do fixes, such as to address and mitigate some of the gaps or issues in the process flow.

They could develop models, or use cases that can be leveraged for mitigating and remediating process gaps.

I would rate UiPath Process Mining a seven out of ten.

So far our primary use has been for process flow. How do you automate? In most of the cases, it was multi-source data collection systems from multiple sources and getting all the information to one point. There is an email or a message. Then how do you get the data from different sources and put them into one language? So far most of the use cases were just that.

Its most valuable features are that it is easy to use and to find people who actually use the UiPath.

The main thing that can be improved is the price, nobody wants to pay that much money for a scheduler.

Another feature they can add is, instead of doing only UiPath bots, it should handle other bots as well. Then I can deploy automation anywhere on any other software. It should not be only UiPath. That's the future of it.

I have been using ProcessGold for a year.

It is stable.

It is scalable. I think there are three people from my team using the solution now.

Overall the technical support is good. I'm satisfied with it.

The initial setup is straightforward. You just need to have UiPath and it's straightforward. Deployment time depends on the problem you're trying to solve. In our case, it took three to four days.

The client has the software and the licenses, and we are the guys who program it for them. The maintenance is up to the client. We just file up and give it to them, that's it. All the guys are on-site during development and deployment.

Our clients are enterprise sized companies.

Since it's a former client, they are generally UiPath resellers. They already have that connection with UiPath so they get a cheaper expert. But if we are looking for other deployments, they become really expensive because the ROI is difficult to attain for small scale businesses.

I would recommend ProcessGold, but I think the price has to come down. It's too high.

On a scale of one to ten, I would give ProcessGold an eight.

We primarily use the solution to automate processes such as opening the document, creating the information, getting information, sharing the information, et cetera. We decided to create and activate the bot.

The library that I can implement in the current bot is great.

Within minutes, we can have intelligence. We can connect Microsoft with the bot and share documents.

You can integrate it with other tools.

The initial setup isn’t too difficult.

They should work to make it possible to handle legal processing tasks easier and more accurately.

There are a few complexities involved in setting up the solution.

I’m not sure how many people are using the solution. Some are using Process Mining; however, parts of the team may not be. Only a few people use it. There may be around five that work directly with it.

The initial setup isn’t too tricky. We have to create all of the processes we’ll implement in Salesforce. We also have to do some research first to get everything ready. We have to get all of the information into Salesforce and have everything set up correctly before beginning. There may be some complexities depending on what you need to do. However, we take the time since we want Salesforce integrated properly.

You only need a few people to maintain the solution.

I’d rate the solution nine out of ten.