UiPath Process Mining Reviews

I'm using this product to improve the automation in our HR department. We are partners with UiPath and I'm the senior solution partner. 

The most important features for us are that the product is scalable and that it's user-friendly. It has a lot of connectors which is great. 

Compared to other technologies, the initial setup can sometimes be a little more complicated. It can be difficult to choose the best way to do something so maybe they could improve the roadmap. 

I've been using this solution for two years. 

The solution is stable. 

This solution is very scalable.

I recommend this solution and rate it nine out of 10. 

The initial setup can sometimes be more complicated than it is with other solutions but it's not difficult. We have five users of this solution in the company. 

We are using UiPath Process Mining for procurement and finance automation.

UiPath Process Mining has improved our organization by clearing invoices. We use it to take information from the manual invoice, which is generated by the suppliers, to read, scan, and input the invoice data into the SAP system for clearance. We use the raw data from the supplier invoice and feeding into the system.

We feel there is some problem with the user interface, it is sometimes difficult to navigate to the area you want. Additionally, the bot hangs at times.

In the next release, it would be beneficial to have a conversational bot that can give voice alerts for problems.

I have used UiPath Process Mining within the last 12 months.

In our testing, UiPath Process Mining has been stable. We have had some bot delays, but overall it has been good.

UiPath Process Mining is scalable.

The return of investment happens over three years.

Those looking to implement UiPath Process Mining should go through the modules step by step and get familiar with the bots in the system, only then should they scale up. They should not scale up too many systems at the same time.

I rate UiPath Process Mining a seven out of ten.

It's an extensive solution.

Some of the more intuitive features make it a little bit less complex.

The user interface could be more user intuitive.

Also, they need some better data management features. For example, as far as what we are collecting, being able to decipher and comprehend what the process or flow is, that we are looking at. 

They could increase the feature set.

I would like to see the ability to do fixes, such as to address and mitigate some of the gaps or issues in the process flow.

They could develop models, or use cases that can be leveraged for mitigating and remediating process gaps.

I would rate UiPath Process Mining a seven out of ten.

The most valuable feature is the capture process. That is really good because it helps you to understand how your process steps work and what you can do to improve them. It helps to make it more visibility and tangibility into what you are doing in terms of the processes.

There is room for improvement. It is a helpful tool, I don't want to imply that it's useless. It helps to figure out if there are any steps that can be removed. It also helps to simplify the process and with the standardization of tasks because if you ask two people who are basically doing the same thing, to capture those steps you'll figure out that there is a lot of redundancy improvements in terms of aligning the way of working and maybe reducing some steps or removing them completely.

I have been using UiPath Process Mining for three months. 

It is stable, but not the top of the curve. It can be improved, let's put it that way.

In terms of scalability, it's medium to high. In my company, there are around 10 to 15 users. No more than that. I think it's a good number of people because usually these kinds of processes are not used by everybody. It's for process experts who are trying to understand and to eliminate waste within your process.

The technical support is good although it can be further enhanced. By that I mean that it should have a faster response. When you have an incident or a ticket we expect a quicker response.

We also looked at Celonis. It does pretty much the same thing. The advantage of Celonis is that you can see that the log has a bunch of low activity in one Excel file and then the tool can process that information and provide you with some insight.

This is an aspect that we are interested in. Of course, it is not suitable for all processes because it is highly dependent on the technology that you need to have the log available in. But if you have the log available then it is quite helpful to have a tool to analyze that.

The initial setup was easy because it is a cloud version, so it's not so complicated. I'm not sure about the on-premise. Maybe the one on-premise would be more difficult to install but I don't have experience with that. 

Considering that the solution is not fully stabilized and is not a mature product, the pricing can be further reduced. I expect it to be a little bit lower, especially during this time because it is in a maturity curve so they are ramping up the product. I expect it to be a little lower than what it is. 

UiPath is a solid company. It's almost the best on the market today. Process mining is something that will help the RPA process because, in the end, those tools, like process mining/ process simplification and standardization are hand in the hand of RPA. Process mining will reach a certain level in the future. I think it is a company to look at and to invest in this technology. Grow with the company because it's a solid one.

I would rate it a seven out of ten.

In the next release, I would like for there to be a way to automatically do mining activity instead of recording yourself on the screen. Similar to other products on the market.

We primarily use the solution to automate processes such as opening the document, creating the information, getting information, sharing the information, et cetera. We decided to create and activate the bot.

The library that I can implement in the current bot is great.

Within minutes, we can have intelligence. We can connect Microsoft with the bot and share documents.

You can integrate it with other tools.

The initial setup isn’t too difficult.

They should work to make it possible to handle legal processing tasks easier and more accurately.

There are a few complexities involved in setting up the solution.

I’m not sure how many people are using the solution. Some are using Process Mining; however, parts of the team may not be. Only a few people use it. There may be around five that work directly with it.

The initial setup isn’t too tricky. We have to create all of the processes we’ll implement in Salesforce. We also have to do some research first to get everything ready. We have to get all of the information into Salesforce and have everything set up correctly before beginning. There may be some complexities depending on what you need to do. However, we take the time since we want Salesforce integrated properly.

You only need a few people to maintain the solution.

I’d rate the solution nine out of ten.

We are IT, service providers. We help our customers use this solution.

When you have a huge inventory of business processes, and you need to understand where to begin your automation journey. 

That is where process mining becomes a very handy, tool.

With the help of the CPG logs, we can data mine the database logs, which processes consume more time, which is more critical, and which is more business.

What I like about this solution is the way it identifies the process and the transformation from data to some analysis between appliances.

Process mining doesn't need an improvement as such. However, to get the data from the business process, the backend data, and the log data, from the business and feeding that to process mining is a challenge. 

Not everyone in the business can readily provide the kind of information that is to be put into process mining, which is an area that needs to be worked on.

At the moment, process mining is a new product, so the pitfalls or the cons of this tool are yet to be realized. It's too early to say.

What I would expect is a little bit of an AI component included in process mining. That would help the developers or the business analyst get more insights into the other possible options. 

The element of features that can be included. At the moment it is data-driven. There should be some improvement in terms of its intelligence to artificial means. That is what I'm looking for from them.

I have been using UiPath for six months.

I am using the latest version.

This is a stable solution.

Process Mining is scalable, providing that it is applied to process mining as an input.

We plan to continue providing this solution to our clients.

Support from UiPath is easy. We have not had any challenge in terms of getting their assistance.

The initial setup was straightforward. It was very quick.

The installation was done by someone on our IT team.

Definitely, I would recommend it. This is a very good tool. The inputs to this process mining are also very good.

I would rate this solution an eight out of ten.

It's a good solution. 

We like the P2P, Purchase-to-Pay aspect of the product.

It has been issue-free and works well.  

The solution is straightforward. 

We find the solution is scalable. 

It's quite stable. 

It's quite an expensive solution. It's not competitive right now. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

It keeps on updating all the technologies, so it is scalable.

We have around 15 users on the product right now. We do have plans to increase usage. 

Technical support is very good. They are helpful and responsive.

It is easy to set up. We found the entire process to be straightforward and simple. 

Normally, it takes around two to three months to get everything up and running.

It's costly. They have to bring down the cost to be competitive in this market.

We are the service provider. We are not the user, we are the service provider. We are partners with UiPath.

I'd recommend the solution to other organizations. 

They have good partner management, and they have a good solution. However, the pricing is somewhat high, and they need to work on the pricing part.

I'd rate the product eight out of ten. 

UiPath Process Mining has a good roadmap ahead for the future.

I have been using UiPath Process Mining for approximately five years.

The stability of UiPath Process Mining is okay

UiPath Process Mining can scale well.

The technical support for UiPath Process Mining needs some improvement.

I have seen a return on investment from using UiPath Process Mining.

The price of UiPath Process Mining could improve.

There is a lot of good information on YouTube to train users.

I rate UiPath Process Mining an eight out of ten.