UiPath Process Mining Reviews

We use this product for robotic automation. With it, we are automating certain standard business processes so they do not have to be handled manually. We can build robots to run automated processes to complete these standard tasks that we would normally have to do manually, otherwise, on a periodic basis. So instead of doing these repetitive tasks manually, the robot is doing it instead of us and it takes care of them automatically.  

The product helps us in many ways. The ability to automate processes helps us to save time. When we save time, we also save costs. So we spend fewer man-hours on certain tasks and enhance productivity. It is a nice tool for us and streamlining workflow.  

The parts of the product that are most valuable are that it is easy to deploy and easy to manage. The user interface is simple and user-friendly. Integrations with other products are also very easy. This is why we continue to use the product rather than something else.  

Some things could be improved in ProcessGold even though it is already very useful. New integrations sometimes depend on new technologies or new hardware. The compatibility with the various integrations with new technologies should be enhanced so that these can be adopted as they become available.  

It is an expensive solution. It would be good if the company could consider some type of change to the licensing model that could help clients better regulate the costs in different ways.  

Another improvement would be on the development side for test management. It would be nice to be able to create new custom features for testing within that module.  

The stability of the product is fine. We are not having too many serious technical problems with deployed robots. It is all working properly.  

The scalability of ProcessGold is fine. I know of different companies that are using it with anywhere between 10 servers to 2000 servers. I do not think that scalability has any serious restrictions.  

As far as how many users are using the solution and their roles in the company, generally, only admins are using the product. So we have only around six or seven people using the product directly in the company although other people may benefit from the processes that it handles. We need a maximum of only two or three people on staff for deployment and maintenance.  

In the future, we are planning to increase our usage a lot. Right now we have about 25 licenses with 25 robots.  We have plenty of reasons to build new processes and increase the number of licenses to about 50 and double our usage while leveraging the advantage that automation offers. What we actually do ends up depending on the business scenarios. If we see a lot of business enhancement and growth in the market, of course we will continue to expand what we do.  

We have not used technical support too much, but when we have needed to use it they helped us with any issues. Their performance has been okay for us. We did not have any problems with them.  

The initial setup was okay. It was not very complex. The implementation took around one month total.  

When it came to the implementation, there was a partner who helped me with the integration and deployment.  

We pay around $200,000 for licensing the product. We also have additional costs. There is a yearly maintenance fee that is 20% of the license. So that comes to an additional $40,000 a year for the maintenance and support.  

This is the first product that we have used for robotic automation. We did check into other options, but from the perspective of the available features and what we felt we needed, this was the best product and the best choice. The ease-of-use allowed us to adopt it quickly.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this as an eight. It is an eight rather than higher because there is always, something to do to make even a very good product better.  

The advice that I have for people considering adopting this product is that it is important to define scenarios in the beginning before starting to build them. It is best to start working with simple scenarios. After they have success with that, they can try things that are more complex. It is tempting to want to just jump in and do complex things right away, but it is important not to rush into complex development when using this kind of tool.  

It's a good solution. 

We like the P2P, Purchase-to-Pay aspect of the product.

It has been issue-free and works well.  

The solution is straightforward. 

We find the solution is scalable. 

It's quite stable. 

It's quite an expensive solution. It's not competitive right now. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

It keeps on updating all the technologies, so it is scalable.

We have around 15 users on the product right now. We do have plans to increase usage. 

Technical support is very good. They are helpful and responsive.

It is easy to set up. We found the entire process to be straightforward and simple. 

Normally, it takes around two to three months to get everything up and running.

It's costly. They have to bring down the cost to be competitive in this market.

We are the service provider. We are not the user, we are the service provider. We are partners with UiPath.

I'd recommend the solution to other organizations. 

They have good partner management, and they have a good solution. However, the pricing is somewhat high, and they need to work on the pricing part.

I'd rate the product eight out of ten. 

I'm using this product to improve the automation in our HR department. We are partners with UiPath and I'm the senior solution partner. 

The most important features for us are that the product is scalable and that it's user-friendly. It has a lot of connectors which is great. 

Compared to other technologies, the initial setup can sometimes be a little more complicated. It can be difficult to choose the best way to do something so maybe they could improve the roadmap. 

I've been using this solution for two years. 

The solution is stable. 

This solution is very scalable.

I recommend this solution and rate it nine out of 10. 

The initial setup can sometimes be more complicated than it is with other solutions but it's not difficult. We have five users of this solution in the company. 

We primarily use the solution to automate processes such as opening the document, creating the information, getting information, sharing the information, et cetera. We decided to create and activate the bot.

The library that I can implement in the current bot is great.

Within minutes, we can have intelligence. We can connect Microsoft with the bot and share documents.

You can integrate it with other tools.

The initial setup isn’t too difficult.

They should work to make it possible to handle legal processing tasks easier and more accurately.

There are a few complexities involved in setting up the solution.

I’m not sure how many people are using the solution. Some are using Process Mining; however, parts of the team may not be. Only a few people use it. There may be around five that work directly with it.

The initial setup isn’t too tricky. We have to create all of the processes we’ll implement in Salesforce. We also have to do some research first to get everything ready. We have to get all of the information into Salesforce and have everything set up correctly before beginning. There may be some complexities depending on what you need to do. However, we take the time since we want Salesforce integrated properly.

You only need a few people to maintain the solution.

I’d rate the solution nine out of ten.

UiPath Process Mining has a good roadmap ahead for the future.

I have been using UiPath Process Mining for approximately five years.

The stability of UiPath Process Mining is okay

UiPath Process Mining can scale well.

The technical support for UiPath Process Mining needs some improvement.

I have seen a return on investment from using UiPath Process Mining.

The price of UiPath Process Mining could improve.

There is a lot of good information on YouTube to train users.

I rate UiPath Process Mining an eight out of ten.

UiPath's human-in-the-loop features are helpful.

It would be nice if UiPath's Document Understanding feature supported more languages. I don't think it supports Chinese or Japanese. We have been working in the Asia-Pacific region for a long time, and this prevents us from recommending the solution to some customers.

I've been using UiPath Process Mining for three years.

In general, UiPath is stable, but the document understanding part is less reliable. Some of our clients using document understanding were not happy with the results.

I think UiPath is scalable. That's what customers are looking for right now. 

UiPath is easy to set up on a machine, but it's a bit difficult to install it on a more complex cloud environment. For example, it's complicated to deploy across two AWS instances.

It takes a bit longer to see value. A customer will see ROI if they have a sizeable budget and the patience to wait until they get a return. 

UiPath is a bit on the higher side compared to solutions like Automation Anywhere and Blue Prism. However, people tend to go with UiPath because it's more seamlessness.

I rate UiPath Process Mining eight out of 10. New products are coming out like ABBYY OCR that claim they can do these things better, but they can't. The cost per page for UiPath is on the higher side, so that is the reason.

We are using UiPath Process Mining for procurement and finance automation.

UiPath Process Mining has improved our organization by clearing invoices. We use it to take information from the manual invoice, which is generated by the suppliers, to read, scan, and input the invoice data into the SAP system for clearance. We use the raw data from the supplier invoice and feeding into the system.

We feel there is some problem with the user interface, it is sometimes difficult to navigate to the area you want. Additionally, the bot hangs at times.

In the next release, it would be beneficial to have a conversational bot that can give voice alerts for problems.

I have used UiPath Process Mining within the last 12 months.

In our testing, UiPath Process Mining has been stable. We have had some bot delays, but overall it has been good.

UiPath Process Mining is scalable.

The return of investment happens over three years.

Those looking to implement UiPath Process Mining should go through the modules step by step and get familiar with the bots in the system, only then should they scale up. They should not scale up too many systems at the same time.

I rate UiPath Process Mining a seven out of ten.

Our work is mainly with our customers' companies. We are partners with UiPath and I'm our company's director.

The data analysis feature is very good. 

One of the challenges with UiPath is the crunching of data. The solution is not so smart so we have to use a data analytics team to do the crunching for us and then import the data into the tool. UiPath should have better connectors to the systems once they integrate with SAP. They have standard SAP Salesforce integration, but when it comes to third parties, integrations could be better. There are other products that have better connectors than UiPath.

We've been using this solution for over a year. 

All our clients are enterprise organizations and the solution is scalable. 

UiPath offers good technical support. 

The initial setup is a little complex although the actual deployment only takes a couple of minutes. 

Licensing costs could be lower. 

I rate the solution six out of 10.