UiPath Process Mining Reviews

We work with many SAP-based clients, ninety percent of the time. Any P2P process, or purchase payment process which takes or consumes a lot of time, you can put through UiPath Process Mining to understand where the bottlenecks are. Any of the applications will serve as a good use case to understand where the bottlenecks of the application are.

UiPath Process Mining platform works very well with process mining. Process mining connects to SAP, and other applications, giving you the output desired. You need other applications to support what you have found out.

I think they need to look at pricing. Since acquiring Process Gold it was stable on process mining. But now in the market, there are other process mining applications that are far cheaper. I think subsequent versions should focus on reducing the price.

I have been using UiPath Process Mining for the last year.

UiPath Process Mining is definitely stable.

Ui Path Process Mining is scalable, once you have Process Mining, you can tie it up, or stitch it with any applications that you have in your company.

They have always been supportive and given us the assistance we need.

Positive

If it has to be done at an enterprise level, I think it would be slightly complex. But with the trial and the learning part of it is very easy.

We are UiPath partners, so it was straight out of the box. We did not explore anything else. But we have consultants who have worked on Celonis. And most recently, we have consultants who are working with SAP Signavio, which is also a process mining tool.

Explore and do not look only from a technical side, but also have sufficient functional consultants who know the application and the processes in and out, to support the deployment. Together, they can deliver the final output. Otherwise, if you are too dependent on just the technical people, I do not think process mining will succeed in the company. I would rate UiPath Process Mining an eight out of ten.

I mainly use UiPath Process Mining for our internal financial processes, which need insights into the process workflows. UiPath Process Mining allows us to align our workflow to have a better result rate in terms of the APA processes.

There were a lot of gaps in our process, and UiPath Process Mining allowed us to find and fill those gaps, so now the process takes less time, and the customer outcome delivery has been improved.

UiPath Process Mining's most valuable feature is its integration with RPA's bots.

The configurations on the ERP platforms could be improved. In the next release, I would like UiPath Process Mining to include better integration with some of their other offerings, more ERP platforms, and more legacy systems.

I've been using UiPath Process Mining for fourteen to fifteen months.

UiPath Process Mining is pretty stable because it's highly resilient. We've seen little to no downtime in the past four-and-a-half years.

UiPath Process Mining is scalable - we can get the number of services we need as per our demand.

UiPath's technical support is very good and responsive.

Positive

The initial setup was quite straightforward because we used the SaaS offering, which integrated easily with our internal applications. Deployment took around a month. I would rate the setup experience as four out of five.

We got direct help from the UiPath support team.

We haven't yet calculated our ROI, but our projections show we'll be able to reach out to 100-plus users, with savings of approximately more than $1 million over three years.

UiPath's licensing is based on how many documents we process using this solution.

We evaluated Celonis.

I would advise anyone considering implementing UiPath Process Mining to go for the cloud version instead of the on-prem. On-prem requires a lot in terms of specification and management, and the cost will eventually rise. However, the SaaS model is cost-effective and very easy to maintain and manage because UiPath takes care of infrastructure and so on. I would rate UiPath Process Mining as nine out of ten.

I'm a customer of UiPath Process Mining. 

I think the user interface is the most valuable feature, it's friendly and easy to use. 

I think the user code feature could be improved. 

I've been using this solution for over two years. 

This is a stable solution. 

Configuration could be simplified, it was a little complicated. 

I think licensing costs are reasonable. 

I recommend this product and rate it a seven out of 10. 

Our work is mainly with our customers' companies. We are partners with UiPath and I'm our company's director.

The data analysis feature is very good. 

One of the challenges with UiPath is the crunching of data. The solution is not so smart so we have to use a data analytics team to do the crunching for us and then import the data into the tool. UiPath should have better connectors to the systems once they integrate with SAP. They have standard SAP Salesforce integration, but when it comes to third parties, integrations could be better. There are other products that have better connectors than UiPath.

We've been using this solution for over a year. 

All our clients are enterprise organizations and the solution is scalable. 

UiPath offers good technical support. 

The initial setup is a little complex although the actual deployment only takes a couple of minutes. 

Licensing costs could be lower. 

I rate the solution six out of 10. 

The primary use for this solution is for automating business processes.

These include data entry tasks that were being done by the bots. There was manual work for applications like Salesforce that was being done using integration activities provided by UiPath. One of our use cases involved doing sentiment analysis on tweets for a couple of brands. 

The most valuable feature is that activities are available to us just by clicking the box, so it doesn't require much time to make changes for future requirements.

The interface is very user-friendly.

The online platform for controlling the bots is very helpful. 

We do not have much confidence in the intelligence or cognitive capabilities and they should be improved. Automation Anywhere is really good in that area, so I'm looking forward to more advanced features in the future.

I would like to see better integration with the Azure and AWS machine learning platforms.

I have been using ProcessGold for about a year and a half.

In general, it is a stable solution. In one of our use cases, when the volume of data was quite high, we found that there were some crashes. We divided the load into smaller sets so that the whole thing is completed in two or three stages, which fixed the problem. 

I have not found any challenges in terms of scalability, other than an issue where we needed to divide the workload into smaller jobs. I would say that for certain activities that involve a very large number of documents, scalability is not up to mark, but in general, it is okay.

We have between 20 and 30 users and they are quite satisfied.

The initial setup is pretty straightforward. We started with the Community Edition, which was really helpful.

I would rate this solution an eight out of ten.

Our use cases are related to system vulnerabilities, such as memory display disks getting full and users getting locked out.

Sometimes we don't know the specific domain or business, but getting that insight helps us understand better. UiPath Process Mining gives us a summary of what's going on.

We found that the flow chart is not very clear for some of the complex processes. If I'm coming from A and going to either B or C based on some logic, the flow chart should depict that clearly. But in some cases, based on the logic, the flow goes from B to C, defeating the purpose of segregating B and C in the first place. So in these complex scenarios, the flow chart does not provide a clear picture. It may be due to a tool or a process issue, but we have difficulty understanding it. Therefore, this is an area of improvement for me.

I have been using this solution for one year now.

It is a stable solution.

I would rate scalability an eight out of ten. My experience with scalability was good.

We reach out to customer support when we are doing some sort of image processing, the storage location, and all, because we can't save client data into our system. So at that time, we had to figure out what the best solution was since it was on-premises. We connected to the customer support team, and it was more about the architecture or configuration level than the user level.

I definitely recommend using UiPath Process Mining. It will save a lot of time because we spend a huge amount of time on the discovery, PPD, etc. So, it will provide huge help, and it's very useful.

Overall, I would rate it a seven out of ten. It is a useful product, but there is still room for improvement.

Our primary use case of this solution is helping companies understand their business forecast so that we can identify opportunities for automation. Before getting to the automation, we always make an analysis of where the process friction is and we try to address any issues. We are customers of UiPath and I'm the CCO. 

I think Process Mining's most important feature is the process mapping tool. There's always a high-level map and a low-level map. High-level refers to the high-level process steps and then low-level for low level. It's a matter of connecting the two together. 

The main issue for us is how data is being collected. I think a lot of Process Mining's tool has a very limited way of collecting process data. Industry-wide there's a gap and data collection needs improvement, it's a constant challenge. Any demo will show an ideal case but when you use it in the actual environment, collecting data is a real problem. Cleaning the data is also a problem, and then being able to analyze it and make any meaningful sense out of the whole thing is the issue. 

I've been using this solution for a year. 

We haven't reached the point where we can scale up. Most of the cases are still very small scale. I can't quite imagine doing a very major implementation at this point.

I haven't contacted technical support, it's still very much based on whatever's available in the community.

The initial setup is quite complex. Ideally, you want to get hold of a trial version. One of the reasons I couldn't use TouchUI power, is because it wasn't available for a trial version. So I can't try it out, even in a small simulator environment.

I wouldn't recommend this solution. 

I would rate this solution a four out of 10. 

So far our primary use has been for process flow. How do you automate? In most of the cases, it was multi-source data collection systems from multiple sources and getting all the information to one point. There is an email or a message. Then how do you get the data from different sources and put them into one language? So far most of the use cases were just that.

Its most valuable features are that it is easy to use and to find people who actually use the UiPath.

The main thing that can be improved is the price, nobody wants to pay that much money for a scheduler.

Another feature they can add is, instead of doing only UiPath bots, it should handle other bots as well. Then I can deploy automation anywhere on any other software. It should not be only UiPath. That's the future of it.

I have been using ProcessGold for a year.

It is stable.

It is scalable. I think there are three people from my team using the solution now.

Overall the technical support is good. I'm satisfied with it.

The initial setup is straightforward. You just need to have UiPath and it's straightforward. Deployment time depends on the problem you're trying to solve. In our case, it took three to four days.

The client has the software and the licenses, and we are the guys who program it for them. The maintenance is up to the client. We just file up and give it to them, that's it. All the guys are on-site during development and deployment.

Our clients are enterprise sized companies.

Since it's a former client, they are generally UiPath resellers. They already have that connection with UiPath so they get a cheaper expert. But if we are looking for other deployments, they become really expensive because the ROI is difficult to attain for small scale businesses.

I would recommend ProcessGold, but I think the price has to come down. It's too high.

On a scale of one to ten, I would give ProcessGold an eight.