There is room for improvement in the design studios. Design studios and exception handling are the two that we usually migrate to Blue Prism because Blue Prism's exception handling and design studios are much more, user-friendly.
It would be helpful to make the spy modules more accurate.
The spy modules will integrate your Citrix-based programs. Many people are moving to Citrix-based systems.
I have been working with UiPath Process Mining since 2019.
UiPath Process Mining is a very stable product.
The most significant issue with scalability on most platforms, such as Blue Prism and UiPath, is that they are extremely expensive.
I have never had issues with online technical support.
I have also been working with Blue Prism since 2016, 2017. We are using version 6.9.
Automation based on the browser. The browser base is very stable, but there is some room for improvement in the spying elements on some websites. It's your capability where you actually spy something and run it unattended because most of our bots are unattended fields, so you have to build in a whole backup just to deal with it that way.
Blue Prism is very stable.
They are expensive in terms of scalability. I believe their bots, particularly their resource bots, are superior to the majority of the others. You can run three solutions on one resource.
They're brilliant. Blue Prism has outstanding technical support.
It's not as simple as drag and drop. You have to design your own solution within Blue Prism. People need to concentrate more. Blue Prism is more unattended than attended, so they must concentrate more on your exception handling on Blue Prism to get the product to work perfectly.
The Blue Prism is simple to design, but handling exceptions requires careful thought. However, that product never fails.
I would rate Blue Prism a nine out of ten.
It is extremely expensive.
One thing to remember about RPA is that you must first identify the appropriate processes. If you want to maximize your value impact, you must first identify the appropriate processes.
I would rate UiPath Process Mining an eight out of ten.