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UiPath Reviews

Vendor: UiPath
4.4 out of 5
Badge Ranked 1
3,864 followers
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Helped 824,067 peers since 2012

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UiPath mindshare

As of December 2024, the mindshare of UiPath in the Robotic Process Automation (RPA) category stands at 26.4%, up from 25.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Robotic Process Automation (RPA)

PeerAnalyst reports

TypeTitleDate
CategoryRobotic Process Automation (RPA)Dec 22, 2024Download
ProductReviews, tips, and advice from real usersDec 22, 2024Download
ComparisonUiPath vs Microsoft Power AutomateDec 22, 2024Download
ComparisonUiPath vs Automation AnywhereDec 22, 2024Download
ComparisonUiPath vs Blue PrismDec 22, 2024Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Power Automate3.921.2%87%125 interviewsAdd to research
Automation Anywhere4.211.7%95%525 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
6%
Healthcare Company
5%
Educational Organization
4%
Energy/Utilities Company
4%
Retailer
4%
University
4%
Insurance Company
4%
Construction Company
3%
Comms Service Provider
3%
Media Company
3%
Real Estate/Law Firm
3%
Non Profit
2%
Legal Firm
2%
Logistics Company
2%
Transportation Company
2%
Wholesaler/Distributor
2%
Hospitality Company
1%
Recreational Facilities/Services Company
1%
Outsourcing Company
1%
Pharma/Biotech Company
1%
Consumer Goods Company
1%
Performing Arts
1%

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UiPath reviews

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HJ
Sr. RPA Developer at Capita
Verified user of UiPath
Aug 25, 2021
Product discussed: 2021.4.4
Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks

Pros

"The artificial intelligence and document understanding features are very good and have been helpful when it comes to processing handwritten or unstructured, especially when there is a high volume and it is repetitive. "

Cons

"The Orchestrator is in drastic need of improvement. Three or four years ago, the Orchestrator UI was very simple and comfortable to use but now, they have added so many features that it is difficult for new users to quickly understand it. "
GH
Digital Efficiency and Innovation Manager at Neobpo
Verified user of UiPath
May 30, 2021
Intuitive and easy to use, simple to set up, improves speed and efficiency of our customers' business processes

Pros

"The most valuable feature that we are using is UiPath Apps because it makes it very easy to implement tasks."

Cons

"There are some enhancements that can be made within Orchestrator, such as the addition of new dashboards that provide us insights into processes that are already running, which would help us a lot."
Find out what your peers are saying about UiPath. Updated November 2024
824,067 professionals have used our research since 2012.
NicolasSandros - PeerSpot user
Director of Data ANI at Freudenberg Sealing Technologies
Verified user of UiPath
Jun 6, 2024
Has a lot of use cases, great automation capabilities, and helpful support

Pros

"It's helped us reduce manual work for our employees and customers."

Cons

"They're just starting to add a lot of AI functionality, so there's definitely room for improvements in leveraging the latest AI technologies - like GPT, et cetera."
DM
RPA Tech Lead at Tata Consultancy
Verified user of UiPath
Oct 24, 2023
Helps reduce human error, and saves us time and costs

Pros

"Document Understanding and Action Center have added significant value to UiPath, especially for the IDP process."

Cons

"If we could get a repository of at least a few of the layouts for the GUI or AI Center, where we would only need to make minor changes, that would be helpful."
AmitDasgupta - PeerSpot user
Co-Founder at a consultancy with 1-10 employees
Verified user of UiPath
Mar 1, 2023
We have reduced invoice processing time from days to 30 minutes, and it's done more accurately

Pros

"What we like about the product is that we are able to customize a lot of things quickly because UiPath already has certain APIs and tools available that we can integrate with our system to extract information."

Cons

"The support is a little bit lacking, response-wise. Just like in banking, where they give you a relationship manager, they should provide someone who is responsible for a project. That person would be responsible for responding to your queries quickly and efficiently."
Michael-Peters - PeerSpot user
RPA Architect at Symrise
Verified user of UiPath
Nov 15, 2023
Improves accuracy and has the easiest interface and good scalability

Pros

"I like the low-code/no-code approach and the graphical interface. Among all the RPA tools, UiPath is the one with the easiest interface."

Cons

"Orchestrator needs an overhaul. They have added so many functions that it is sometimes quite hard to find the right settings. "
AK
Software Development AI at a transportation company with 10,001+ employees
Verified user of UiPath
Nov 2, 2021
Product discussed: 10.2.
The Insights feature helps to determine which processes we will automate next

Pros

"AI is a good feature. I am looking forward to that making life easier. It has enabled us to automate more processes. Based on the requirement, chat can hand over the process and we can kick off that bot to do the job. If someone has a problem with a ticket or with a schedule, they can connect to the schedule department or schedule bot. "

Cons

"Support could use improvement. It's always a struggle to engage with them. We have a very tight relationship with support, but when things are in hot water, everyone wants to fix it right away which doesn't always happen. "
Akhil Addanki - PeerSpot user
Software Engineer at university of southern california
Verified user of UiPath
Oct 30, 2024
Helped to revamp and update our older systems

Pros

"In health care, everything is still on paper. People still fax papers to each other. Doctors have a sheet of paper or a packet of information about a patient that they can't read quickly. UiPath's Document Understanding lets doctors get a document that's already processed, and they can ask it questions. "

Cons

"We are looking to add AI, such as generative AI, but it requires our organization to implement it. UiPath's chatbots and autopilot require UiPath Assistant on every machine, which is challenging because many people use the same machine in the hospital. Everyone knows how to use Microsoft Copilot or ChatGPT. Even a non-technical user can go on OpenAI.com and start chatting. But with UiPath, if you want to use their chatbot or autopilot, you need UiPath Assistant. "