- Network diagrams tools
- Flow charts
Principle consultant at Active Data Consulting Services Pty Ltd
Offers a wide range of diagramming tools to map a business process
What is most valuable?
How has it helped my organization?
- Offers a wide range of diagramming tools.
- Being able to visualize an architecture for a network solution.
- Map a business process.
- Document fitout of a rack solution for on-premise.
- It allows the accurate recording and disseminating of information.
What needs improvement?
Importing templates can sometimes be a bit hit and miss.
For how long have I used the solution?
More than five years
Buyer's Guide
Visio
December 2024
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831,265 professionals have used our research since 2012.
What was my experience with deployment of the solution?
No, the product is quite straightforward to deploy.
What do I think about the stability of the solution?
Earlier versions would occasionally lock up, but recent editions have significantly improved performance.
What do I think about the scalability of the solution?
I haven't pushed the limits of Visio. For what I have used it for, it has been able to handle everything I've thrown at it.
How are customer service and support?
Customer Service:
We've not had any need to raise a support issue in relation to Visio.
Technical Support:I can't comment on technical support for Visio. I haven't had to make any support tickets regarding it.
Which solution did I use previously and why did I switch?
I used some basic open source drawing programs in the past, and came across Visio whilst looking to purchase Microsoft Office some years ago. I found it did everything I needed and never looked at anything else since.
How was the initial setup?
Very straightforward.
What about the implementation team?
In-house
What was our ROI?
Best way to express ROI for Visio would be the quick and consistent documentation that it helps create, provided that the product is used consistently for diagramming.
What's my experience with pricing, setup cost, and licensing?
Just license alongside Office 365, the monthly fee is always up-to-date
Which other solutions did I evaluate?
No.
What other advice do I have?
Does what it says on the tin, produces very nice standardized diagrams, and has some very powerful tools.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Digital Enterprise Architect at DXC
Easy to use for beginners and allows us to import Visio templates, but its visual presentation, support for other formats and integration with cloud vendors need improvement
Pros and Cons
- "It is very easy for people to start using this tool, and we can import Visio templates that are already published by vendors such as Azure without any issue."
- "Its integration with other vendors can be better and support for other formats. For example, when we import a JPEG, we cannot customize it. Similarly, we can't utilize the BPML kind of diagrams."
- "It should natively enable importing diagrams or reference architectures from any of the vendors whose solutions are used by the customer or proposed by solution providers such as DXC"
What is our primary use case?
I use it to create architecture diagrams.
How has it helped my organization?
It serves purpose to help one get started, but it is not designed to create Modern day Data pipelines or to visualize and Manage Enterprise Architectures.
What is most valuable?
It is very easy for people to start using this tool, and we can import Visio templates that are already published by vendors such as Azure without any issue.
What needs improvement?
a) Its integration with other vendors can be better and support for other formats. For example, when we import a JPEG, we cannot customize it. Similarly, we can't utilize the BPML kind of diagrams.
b) It should natively enable importing diagrams or reference architectures from any of the vendors whose solutions are used by the customer or proposed by solution providers such as DXC
For example: AWS, GCP, VMWARE etc
We can't work in isolation in a multi-cloud or hybrid cloud world. This is a necessity.
c) The tool has to support more collaboration capabilities so that I can co-create architectures within the organization or with my vendor partners or customers
d) As compared to some of the other vendors like Lucidchart, Visio is quite old-fashioned in terms of visual presentation. It is not up-to-date. Its visual presentation should be improved.
e) Rather than static diagrams, the tool should support API level integration like SAP Power Designer or EA tool from SAP so that deployment of solution becomes easier.
For how long have I used the solution?
I have been using this solution for at least five years.
How are customer service and technical support?
I have not called their tech support. If I want to know something, I normally find YouTube videos, and I have been able to manage so far.
How was the initial setup?
Its installation is easy nowadays. It is not complex.
What about the implementation team?
I did the installation.
What's my experience with pricing, setup cost, and licensing?
I use Corporate subscription-based model, and the subscription is done on a yearly basis. Of course, we need internal approvals in place to get license.
What other advice do I have?
It is a good tool for beginners or medium-level users. It is also good for those users who have experience in using Microsoft solutions. However, I don't consider it as an enterprise-architecture tool. It is a very generic visualization tool.
I would rate Visio a seven out of ten for its ease of use for beginners.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Visio
December 2024
Learn what your peers think about Visio. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Solution Architect and a Cloud Architect at Jasmaf
Has a simple setup process, but the repository management feature needs enhancement
Pros and Cons
- "The most valuable aspect of Visio is enabling comprehensive coverage of architectural elements."
- "The platform has limitations in managing aspects like repositories."
What is our primary use case?
The primary use case for Visio involves database modeling and designing software architecture patterns. We use it to create strategic layers, business architecture, and application and technology architectures.
What is most valuable?
The most valuable aspect of Visio is enabling comprehensive coverage of architectural elements.
What needs improvement?
The platform has limitations in managing aspects like repositories. Unlike dedicated tools such as Spark Enterprise Architecture, Visio may lack the ability to create an entire architecture factory or manage repositories effectively. Additionally, they could support specifications for designing strategic layers.
For how long have I used the solution?
We have been using Visio for ten years.
What do I think about the stability of the solution?
It is a stable platform.
What do I think about the scalability of the solution?
We have around 12 Visio users in our organization.
How was the initial setup?
The initial setup process is straightforward.
What about the implementation team?
We deploy the product with the help of our in-house team.
What other advice do I have?
We use Visio’s mapping feature for tasks related to technology architecture, emphasizing higher-level architectural patterns. It strongly supports technological elements of design for providing an efficient security architecture network. However, it is difficult to streamline the business processes using the platform.
I advise others to consider the product cost and ensure the functionality meets the business requirements. I rate it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Creates impressive diagrams that we use in digitalization projects, but its initial setup is a bit complex
Pros and Cons
- "The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process."
- "The solution's initial setup was a bit complex for me."
What is our primary use case?
We use Visio for some digitalization projects we have.
What is most valuable?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What needs improvement?
The solution's initial setup was a bit complex for me.
For how long have I used the solution?
I have been using Visio for two to three months.
What do I think about the stability of the solution?
I rate the solution a seven out of ten for stability.
What do I think about the scalability of the solution?
Visio is a scalable solution. Around ten users, including the major project manager and their colleagues, use Visio in our organization.
Which solution did I use previously and why did I switch?
We have some minor experiences with monday.com. Although its pricing plan and features were quite impressive, it was not good for us.
What other advice do I have?
When we have to estimate for the annual budget planning to control costs, it is very important, as a government agency, to have some kind of KPIs, like total ownership costs and different types of efficiency KPIs. We were able to monitor our processes in a custom-made dashboard. At the moment, we would like to improve the level of integration because the solution is used very isolated and needs a lot of workaround.
Around two to three people, including engineers and IT specialists, are required to deploy and maintain the solution.
Overall, I rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Process engineer at Siemens Industry
Basic process diagramming tool
Pros and Cons
- "The valuable feature about Visio is it has all the basic tools for creating processes."
- "Visio's scalability could be improved. I had a license through my school and it would have been great to be able to collaborate with more people."
What is our primary use case?
My primary use case of Visio is diagramming. It's useful for diagramming any type of process you would want to describe.
What is most valuable?
The valuable feature about Visio is it has all the basic tools for creating processes.
What needs improvement?
Visio's scalability could be improved. I had a license through my school and it would have been great to be able to collaborate with more people.
As for additional features, all these tools differ and Visio has the basics. I don't think it needs to be something more because it's Visio, it's a Microsoft product.
For how long have I used the solution?
I have been using Visio for two years.
What do I think about the stability of the solution?
The stability is okay.
What do I think about the scalability of the solution?
The scalability could be improved. When I was in school, it wasn't possible to collaborate with others.
How are customer service and support?
I have never contacted Microsoft's technical support.
How was the initial setup?
The installation was straightforward and I had no problems. It's the same installation process as other Microsoft software: you pay for it, a few clicks, and you're there.
What about the implementation team?
I implemented this solution myself.
What's my experience with pricing, setup cost, and licensing?
Visio is the cheapest solution because it has the basics. Everyone starts with Visio for designing processes because doing it in PowerPoint is a mess. I'm still a student, so I don't pay for licensing.
What other advice do I have?
I rate Visio a five out of ten. When I need to do something simple, Visio is okay. I would recommend this solution to others.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Portfolio Architect at a insurance company with 1,001-5,000 employees
Uncomplicated installation, many templates available, but modern update needed
Pros and Cons
- "Visio has allowed us to create good diagrams for our technical employees to consume. The solution provides templates, is straightforward, and has tools for the easy creation of diagrams."
- "The solution could improve by making it more modern."
What is our primary use case?
We use Visio in my organization to create architecture diagrams.
What is most valuable?
Visio has allowed us to create good diagrams for our technical employees to consume. The solution provides templates, is straightforward, and has tools for the easy creation of diagrams.
What needs improvement?
The solution could improve by making it more modern.
For how long have I used the solution?
I have used Visio for approximately 15 years.
What do I think about the scalability of the solution?
Every group in my organization can use Visio and approximately 150 people use it. It is a tool that design engineers and architects teams use most. We have approximately 150 people that use it.
How are customer service and support?
I have not needed technical support.
How was the initial setup?
The installation is not complex.
What's my experience with pricing, setup cost, and licensing?
The price of Visio is reasonable.
What other advice do I have?
I rate Visio a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT strategist at Convergent Wireless Communications
A diagramming and vector graphics application that makes it easy to communicate ideas
Pros and Cons
- "Visio makes it easy to communicate your ideas from several areas of your imagination across several domains."
- "The price could be better."
What is our primary use case?
I use Visio for all my network diagrams. For example, I think of certain concepts that I need to communicate with my clients. I use it for this purpose. I also am an adjunct professor at one of the universities in Bangalore. Suppose I want to create a big chart or a mindmap; that's when I use Visio.
What is most valuable?
Visio makes it easy to communicate your ideas from several areas of your imagination across several domains. People like to imagine it and describe things in document form, and I think Visio could really help with that.
If you have any questions, it will take you through the concepts step-by-step, so you can also educate yourself.
What needs improvement?
The costs could be better.
For how long have I used the solution?
I've been using Visio for at least 10 years.
What do I think about the stability of the solution?
It's quite a stable solution.
How are customer service and technical support?
As far as I know, it doesn't need technical support.
How was the initial setup?
Installing Visio is very simple. It doesn't require much effort. You can install it even if you don't have a brain. I think it took me about ten minutes to implement it.
What's my experience with pricing, setup cost, and licensing?
Visio is expensive. It would be better if Microsoft can provide this as an option with Office 365. Microsoft 365 users can include Visio as part of the subscription model.
If Visio were affordable, people would realize its value. It becomes another revenue generator for Microsoft. The investment will pay off.
What other advice do I have?
I would recommend it to new users. Today, Visio can be used by many more people because it helps in many ways. For example, when you use Office Suite Spreadsheet or PowerPoint, the extent to which you can do diagramming is limited in terms of dimensions.
On a scale from one to ten, I would give Visio an eight.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at The Benchmark Company
A stable solution for process mapping with good support, but the design needs improvement
Pros and Cons
- "The most valuable features are process mapping and identifying responsibilities."
- "The design and the look and feel, need to be improved."
What is our primary use case?
The primary use case of this solution is for process mapping, and to streamline simulations.
What is most valuable?
The most valuable features are process mapping and identifying responsibilities.
What needs improvement?
The design and the look and feel, need to be improved. Also, the pricing can be improved for organizations.
In the next release, I would like to see simulations capabilities and artificial intelligence included.
For how long have I used the solution?
I have been using this solution for many years.
What do I think about the stability of the solution?
This solution is stable, we have not experienced any issues.
What do I think about the scalability of the solution?
It's a scalable product.
How are customer service and technical support?
Technical support is good.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable for individual use but for an organization, the costs is high.
There is an annual licensing fee.
What other advice do I have?
It's a good product and I can recommend Visio to others.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Updated: December 2024
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