Visio Reviews

We primarily use the solution for business process design.

The simplicity of the solution is great. It doesn't have a lot of menus, so it's easy to navigate. 

The fact that it's on-premises allows you to get fantastic speed. It's got a faster response rate, it doesn't lag, and it doesn't have any latency when you're working on it.

The solution has a very comprehensive set of icons. It has a BPMN location and a lot of other different locations you can use at the same time.

Microsoft offers great documentation of the product.

The reason we're moving from Visio to another program is the fact that you can link the library on ARIS or Signavio. These you have to save them on the save drive which as a collaboration. It's not working for us.  There needs to be better configuration at this point. We need something a bit more flexible in that sense.

The scalability is limited.

If you look at ARIS, for example, or Signavio, the flowchart combines all the details and with the click of a button I can create a process manager. That would be something that Visio could add. It would cut my workload in half. Currently, once I'm done with drawing the flowchart, I need to take it and put it in that document and then explain what the flowchart is.

We've been using the solution for four to five years at this point.

The stability is good. It's reliable. It doesn't crash on us, or freeze. I don't recall any bugs or glitches.

The scalability is average. It's not as scalable as other options. Organizations that need to expand it may run into issues.

We have about five to ten users on the solution at our company.

I've never required technical support. I can't speak to the level of service they provide.

That said, there is great documentation, so it's pretty easy to troubleshoot by referencing those if you need to.

We've tried ARIS and Signavio. We're still looking for a solution that can replace Visio for us. We're looking for something that can link our library.

In our organization, the IT department takes care of the initial setup. I wasn't part of the deployment process.

We're just a customer. We don't have a business relationship with Microsoft.

We're using either the 2015 or 2016 version of the solution.

The first question a company needs to determine how complex the processes are and how much depth, how much detail they want to document. If it's simpler and they want to get away from the flow chart and then present it somewhere else (such as on a PowerPoint or a report) Visio is a great option.

However, if you want to actually manage your processor, simulator, have a database, or have workflows in order to get approval within different departments or, for example, create documents after a flowchart, then I'd recommend other programs.

Overall, I'd rate the solution seven out of ten.

We use the solution mainly for designing purposes. It helps us design activity charts, sequential charts, and other diagrams.

They should improve the solution's customer support service.

We have been using the solution for more than twenty years.

The solution is finely stable.

The solution's customer service team could be well-equipped with the required information.

We used PowerDesigner earlier.

The solution's initial setup is straightforward.

You have to purchase a license to use the solution.

I rate the solution as a six.

Visio is mainly used for documentation purposes. For example, drawing flow charts or network diagrams. It can also be used for defining schemas or application development.

In my organization, people from multiple departments use it, especially the IT team. They prepare documentation on the network architecture. Additionally, the data team uses it to create flow charts, sequence diagrams, and schemas.

The solution is easy to understand with some hands-on experience.

Microsoft should include Visio as part of their Office 365 offering.

I have used Visio for approximately 10 years.

The solution is stable.

The solution is scalable and flexible.

We have approximately 15 people using the solution.

Microsoft technical support is convenient. They have an online community for Visio and if we have created a ticket with the support they always respond promptly. We have not had any problems with the support.

The installation is easy, it only takes approximately five minutes. You only need to go to the vendor website and download an executable file and then it is straightforward.

We did the implementation ourselves. The solution does not require a technical team for implementation.

You can purchase a corporate license for more users to use the solution. We have purchased a stand-alone license and which could be cheaper.

I rate Visio a nine out of ten.

Without this product, I would struggle to do my work. That is as a business analyst. I use it to develop all of my processes.

I have no issues with Visio from an end-user perspective. It is our environment. It's not utilized by too many users, about three or four end-users every week now.

I enjoy the fact that I can go into detail with Visio. In shared communications, I can inspect for any fault in my processes. That's what I enjoy the most.

Transferring data was one of the issues that I expected Visio to have resolved. I use the older version. I'm not sure if the later versions have already addressed some of the issues.  

To improve Visio, make it easier to transfer into other Microsoft products. For example, if I copy a Visio diagram into Word. If I open it in the Word version, it doesn't work so well. 

Visio's stability is the best I've ever used. I compare it with other tools that are out there. There's some competing software that has a lot of features. I am very happy with the stability of this application.

I'm sure Visio is very scalable. From my personal use, I've had absolutely no issues with scalability. I'm able to go on and develop complex processes. 

I haven't, fortunately, had to engage with Visio's technical support.

Some people prefer to use Flow. Some people prefer to use Draw.io. I also used Draw.io a little bit and found it tedious to use. It is not as user-friendly and I found my way back to using Visio.

The installation was straightforward.

It was a couple of in-house IT guys that came over to do the installation.

I would tell somebody considering this solution to understand why you want to use the product in the first place and have a clear understanding of what your goals are. What would you like to achieve with having that product? Ensure that the goals are measurable, then implement.

I would rate Visio a seven or an eight. 

Our primary use case of this product is to create diagrams for the solutions I'm designing. Others may use it to provide graphical explanations of complex topics, or even for organizational charts. We have around 20 users in very different roles - IT, processing, design, or those in more technical roles. We are a customer of Visio and I'm a solution architect. 

Visio helps to depict what's on my mind, it flows between the different components that we're designing. Visio is very good at illustrating advanced topics which helps my team understand what I'm trying to get across

The valuable feature is the simplicity of drawing shapes and connecting them. It's very easy to customize and then group the activities so the solution offers a lot of flexibility. It really provides value. 

I'd like them to include more stencils for new technologies in the solution. There are plenty of stencils available on the web but it requires researching, downloading, and testing what works. There are some common ones such as when you're working with technologies like Microsoft but it takes me some time to download clip art and try to make them myself.

I would love to see an option to drill down collapsed sections of the diagrams as well as an option to navigate through different pages of diagrams, something that can be more easily summarized, and then go on to the details.

I've been using this solution for 10 years. 

This is a stable solution and there's very little maintenance required. We have a software specialist in the company and that person takes care of all the laptops.

The initial setup is straightforward, it takes around half an hour. 

This is a very powerful and useful tool. You can create all types of diagrams and I consider it a must-know option.

I rate this solution a nine out of 10. 

What I like most about the solution is that It's quite easy to use. In our case we do not consider it in this exercise since we wish the components to be logical and not just to have the drawings in one diagram or another.

It is difficult for me to point to which areas of the solution need improvement as most of my people are using it and I have had little hands-on experience with it in the past few years. 

An issue I wish to see addressed is the ability to go beyond just drawings for separate systems to that of having logical architecture described on the price level. Certain disadvantages in the solution make this difficult. 

I would like to see Visio become some kind of enterprise architecture, which it is not. Instead, it serves as a BPM and UML tool at which, so I understand, it is quite good.

The solution addresses a different kind of removal system.

I have personally been using Visio for several years, although not professionally. I use it exclusively in an intuitive fashion and for drawing diagrams. 

The solution is stable. 

Of course the solution is scalable. This depends on how a person designs his infrastructure and if he makes use of his work solutions.

I have not had experience with technical support. 

While I don't recall the exact price I do recall that it was quite high.

My recommendation to others is that the solution should offer different tools. In line with the person's particular requirements he would need to make a choice. The pricing should be lower. What I do like about Visio is that it's quite intuitive in respect of the UI. In this regard it is similar to other Microsoft products. But, sometimes people need just the road to Tango, rendering the use of Visio unnecessary. It depends on the goal of what the person wishes to achieve. 

Taking into account that Visio is good enough and quite easy to use, but carries a higher than desired price, I would rate it as a nine out of ten. 

We mostly use this solution for process management and for diagram modeling. Functional diagrams or BPMN partition diagrams — that's all. Some nice drawings for presentations.

Almost all of our employees use bundled Microsoft products and because they have no administrative rights, they cannot install additional programs. We use Visio to present our diagrams to our employees as it's too complicated to explain how to use our services over and over. If we had a BPM platform and a diagram modeling solution, we would not use Visio.

Within our organization, there are roughly 100 people that use this solution.

I am not sure if our company has plans to keep using Visio — it's not up to me. If we were to stop using it, I wouldn't miss it.

To me, Visio doesn't really stand apart from similar solutions that I have used. When it first came out, it was quite a progressive product. As it's simply for drawing and painting diagrams, lines, flowcharts, the price is too high. I do not understand why this product is not included in the Microsoft Office package.

I personally wouldn't buy Visio even if it were 10 times cheaper because I only use it at work for diagram modeling; it's not a unique product anymore. 

It's both stable and flexible, but many features are complicated. The application grid seems to be unreliable which makes simple tasks complicated. It's not very easy to make diagrams the way I would like them to look.

It should be easier to convert to other vector graphic file formats. Auto error-correction features would also be a big help. If you have a diagram and you scroll your mouse too far, you'll lose your diagram. 

I have been using Visio for nearly two years. 

Visio is stable.

We contact them from time to time. I am satisfied with them.

My boss signed a decision and an IT support unit installed Visio. It only took a couple of minutes. There were absolutely no problems regarding the installation of the product.

Personally, I think the price of this solution is too high. I need this product for my work. I have also bought Office 365 for myself, for my personal office. But if I want to work at home, I can't use Visio due to the price.

No. But currently, we are in the process of studying other business process management solutions, including Microsoft Dynamics. 

In the near future, I would like to see an updated product with diagram usage in BPM systems.

I would recommend Visio to other companies if money is not a problem. Overall, on a scale from one to ten, I would give this solution a rating of eight.

I am an HRIS (Human Resources Information Systems) specialist. I use Visio for a variety of things.  

• I do work charts on it.  
• I do WiX (Windows Installer XML).  
• I do all swim lane mappings.  
• I do process mapping.  

That pretty much covers it.  

The ability to do my mappings is the most valuable feature in the solution. It is the reason I have and use the product.  

I am fairly happy with the program. That would be about 90 percent happy. There is not really much that is wrong with it.  

The only problem I tend to have is that sometimes when I am moving objects around within the interface I lose the formatting or it changes type or linking. You have just got to get used to the connectors not staying in the right spots or how they behave as you work with it and know how to repair it. When you are moving stuff around the joins sometimes just do not go where you want them to. That is the join arrow or shapes or connectors might intuit what you are trying to do in another way than you might intend.  

It is an issue with learning the user interface and working within the behaviors of the program. When you move stuff around and it might move off the visible page, you just have to know to resize to make it fit in the view again. That part of the interface could be more intuitive or left to the control of the user.  

We have been using Visio for least eight years although I think it is closer to ten, actually.  

It is a pretty stable solution. I do not experience much in the way of bugs or glitches.  

I do not really have experience with scalability when it comes to this solution. In my department, it is just me using the program. Outside my department, I guess our IT department and our business analysts use it. I know because we are involved in doing some work with the IT department and they use Vizio extensively. I would say there are like five or six business analysts in that area who use it. I guess if you need to scale usage, you buy another license.  

I have not had to contact technical support.  

Before using Visio, we did not use to do a lot of process mapping and our work charts were done in Excel. I was already fairly familiar with Visio, so that is why we got a Vizio. Vizio is a part of the package for the Microsoft suite, but it is an additional cost. So Vizio is not in the standard package but it is a product that is very compatible with familiar components in the Microsoft Office suite.  

The initial setup and installation were easy. It was even less than an hour, I think.  

Visio is about a $180 dollars to purchase. It is a one-time licensing fee.  

The only real comment I have for people thinking of adopting Visio is that it is pretty easy to use if you are looking for this type of solution.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate Vizio as an eight-out-of-ten.