Visio Reviews

We primarily use the solution for products, planning, and scheduling. We're using it with Microsoft BI for analytics.

We use the solution for structured preparation for various functions and with our HR team. We also use it for business process automation. 

The solution is very user-friendly. 

We're using a lot of flowcharts and business process steps. It's quite helpful. We can easily define roles and activities. 

The solution is stable and reliable. 

It's scalable.

Local technical support is helpful.

Instead of pushing the solution to PowerPoint, we'd like to be able to have the same visuals right in Visio instead of moving it to other Microsoft apps. When I create an organization chart in Visio, and I want to show it to management, I shouldn't have to copy and paste it into a PowerPoint presentation or put it into a PDF file. There needs to be better integration with PowerPoint. 

The setup can be a bit complex. 

I've used the solution for two years. 

It's a stable solution. There are no bugs or glitches. It doesn't crash or freeze. 

The solution can scale well. Currently, we have 400 users on Visio. We likely will double users in the coming year. 

We have a reseller partner. They offer local support. We raise a ticket and they provide help. If they need to, they can raise a question with Microsoft and we usually will get a solution to our query within a week. 

I did not use another solution previously.

The initial setup is slow. It's not straightforward. There is no standardization. We need to create instances on our own at the outset. 

It is a cloud-based solution, we just have to enable it and can immediately start using it. 

We likely see an ROI after three or four years. 

The pricing is pay-per-use. Initially, we paid monthly. Now we pay about $200, which is maybe $10 per user per month.

I did not evaluate other products before choosing this solution. 

We extensively use Microsoft products. 

I'd recommend the solution to other users. I would rate the solution eight out of ten.

I use this solution for documenting architectures and workflows.

It's a rich-client application, so it's deployed on-premises.

There are about 10 people who use this solution in my organization. We would use it more if the solution were less expensive.

In the future, I will have other licensing models for infrequent users so that they can pay per use for the solution.

The usability in general is good. The integration of uploading custom stencils is also very nice.

Integration with other software would be an area of improvement, so that it's not just used to document but also as a center plane for information sharing. I would like to have the ability to click on things and be redirected to the application all throughout the process flow.

In the next release, I would like them to provide an application store for stencils from different vendors where we can download new icons and drawing elements.

I have worked with this solution for ten years.

The stability is mature.

It's a one-to-one application. I don't think there's a need to scale. It's expensive to deploy too many seats, especially if people only need it a few times a year. 

Initial setup is simple.

Implementation was done in-house.

The price could be more flexible for infrequent users. If it's your main utility that you use daily, then it's a good price.

I would rate the pricing as two out of ten.

We also evaluated Lucidchart. The cost is the main difference.

One is an online solution, and the other is a native application. There are some functionality differences, but it's a big competitor because it scales much easier, and it has a lower cost for infrequent users. 

If your company usually standardizes on one tool and then you try to exchange information with infrequent users, then obviously the power users move to the tool that's also accessible and usable by the infrequent users.

I would rate this solution as nine out of ten. It's a good tool.

We use Visio extensively for creating architecture, network and workflow diagrams. Also used for UML Class diagrams and various types of flow charts 

We use it to create diagrams used for architectural review. It's a great tool to create diagrams to show how an infrastructure or software architecture has being designed and then review that with the other domain architects.

I like the way you can Hyperlink objects to a URL, local file or other tabs within the same diagram. I use this to create an Overview tab with a high level digram and then link objects in the Overview to other tabs with more detail on that object. You can also save the diagram as a html page and then host on a local server to create an interactive diagram. You can also automate the creation of diagrams with PowerShell

Would be nice if visio viewer didn't require active-x.

I have been using Visio for over 15 years.

It's a stable solution. It's Visio. It just works.

Scalability is fine. It runs on each individual client. I haven't used any of the team integration hooks. We have a lot of technologists that use it and we're trying to make a move to move those architecture diagrams to be more driven by code by leveraging C4 and then model driven design through MagicDraw and that's a new journey for us. I think there are still going to be a large number of teams that still end up using Visio as it's very versatile. 

It's all automated for our firm by our department. I run it on my Mac as well, and it's super simple to set up.

We do everything ourselves. We set up and deployed this solution.

It's better than using PowerPoint or something else to draw the diagrams. 

It's not the cheapest product, but it's extremely valuable.

I would tell potential users that it depends on how you use it. You can use Visio for everything from designing networks to organizational charts. You can also use it for so much more as it's a very versatile tool. There are a lot of Visio stencils that are available on the web. Use those.

Just do your homework. But there's just a lot of people who have contributed to creating various open-source Visio stencils. Most product vendors have already created those stencils. You don't need to go and recreate it on your own. You can go to NetApp or VMware, or Cisco and download the stencil for their products. Then it makes it very easy to use and integrate.

On a scale from one to ten, I would give Visio a nine.

I use the solution for process mapping and improvement.

The solution is user-friendly.

The performance sometimes lags and has room for improvement.

The price has room for improvement.

I have been using the solution for a few years.

The solution is stable.

I give the scalability an eight out of ten.

The initial setup is straightforward. The deployment took under 15 minutes by following the documentation.

The implementation was completed in-house.

We pay annually for the Visio license and it is expensive.

I give the solution a nine out of ten.

Visio is user-friendly and I recommend the solution to others.

I use Visio for visual rendering of technical concepts. I use the stencils that depict different workflows, data flows, or architectural structures from an IT perspective that I could render in other documents like PowerPoint or Word documents.

Since we work in IT, we deal with very technical abstract concepts. So having the ability to visually depict a concept that we're trying to get across is helpful. When we write documentation, we have to write it for the broadest audience possible. If you can reduce the number of words, either in technical documentation manuals or others, and do it visually, that seems to register with the targeted audience.

The thing I like most about Visio is the stencils. As the product has matured over time, it comes with more stencils and objects that you can just pick out of the menu and go with. 

It thinks that it knows what you want to do, but it doesn't. It has a way of behaving that can be very frustrating from time to time. Either it moves things about because it thinks its placement should be at a certain place, or it's keeping track of things that you don't necessarily see, so it moves something elsewhere. So when the software requires more keystrokes than one would think to either capture or register a placement, or a drag and drop function that you think should be easily executed, it sometimes doesn't always work that way. Regardless of the skill, the user experience can sometimes be interesting. The predictive behaviors of it at times can be a little bit of a drag.

I've been using Microsoft Visio for twenty plus years.

More often than not, stability is not an issue, it's a fairly stable product. I've noticed that when I have multiple products open, like PowerPoint, Excel, Microsoft, and a couple of others, sometimes it begins to act flaky and then I have to start cutting down services or closing things. In general the Office suite, sometimes it can let you know that it's going to start acting funky, or the behavior begins to be flaky. You have to just know by experience that's your cue to cut down services, close windows, close applications, because the robustness of the applications are not allowing you to be as multitasking as you want to be.

Scalability is okay. It's like everything else, most people they use at most, 30% of the product's capabilities, so there's a lot of stuff in Visio that doesn't necessarily get used. You don't know that when you do the typical installation, that a good part of the product capabilities are never going to get used. The default configuration is to load everything, as opposed to custom, and it's just easier just to let it deploy everything. As a result of that, there's a lot of functionality that gets pulled in, and memory and CPU that may be consumed that the user would never benefit from. That's just the nature of the beast.

Setup is mostly straightforward, but there are occasions where the installation process can be prone to some issues that may not always be apparent until after you deploy it. Sometimes the installation experience requires expertise. Sometimes it's not always clear if you're going to have compatibility issues with the 32-bit version or the 64-bit version, there's been those type of subtleties in the past.

Since I've worked in different shops, sometimes I have installed it from my own product license that I purchased. So I've deployed it from a physical media and I've deployed it from an on-site provider because I purchased the key and there was no physical media. Then there are other times where the company that I worked for, their end user computing team, or their desktop support team, because they have to keep track of the licenses, they own the deployment and the push down to the user and make it part of their image. Because there's a cost to deploying that product in some variation of the product packaging, they tried to keep control of that. 

Just be mindful that the software, while it's helpful, it can behave in ways that can be a little frustrating. A lot of companies say go and find a Visio-like product that can do 70% of what Visio does, for free. There have been companies that I've worked for that said we will not pay the license fee for Visio, go and get a similar product that you can download from the web that can do 70% of what you need it to do. 

I would rate Visio an eight out of ten. It's a product that's been known. Many people use it. It's got an established install base. It's not flawless by any means, but since it does allow some intimacy with the Microsoft products, that's probably its greatest thing, and in a business environment, that's important. Because of its cost structure, a lot of organizations are trying to figure out if there are alternatives out there, which there are. Those other products can do much of the heavy lifting that Visio does at a cost point that, in some cases, is very attractive.

My use case could be anything. What I like to use Visio for is business process design work. Even when we're doing a systems implementation project, I'll use it. One of the things that I tell my clients is that "Before you implement a system, you really need to check your business processes that the system is automating, to make sure that you're not automating a bad process." Therefore, we have a whole methodology on how to do business process design sessions, facilitated sessions. The outcome of those sessions is documented largely in Vizio. 

Sometimes, for example, if I've got a good person working on my team, I'll be with the client, facilitating the session and we'll have sticky notes on the wall that represent the process steps, and the outcomes, and the inputs, and all that stuff. We'll be moving those around. And then somebody on my team will be sitting there with Visio, recreating it as we go. If they aren't able to do that, we just take pictures of it and then recreate it in Visio. We clean it up and make it nice looking. However, we use Visio primarily for business and/or project process flows. 

It's a very good visualization tool that helps package everything professionally. It helps clients see where we're going. We're able to capture what we need to capture and we're able to manipulate it the way we want and make it look the way we want, and present it to our clients the way we want. 

One of the features I like is the automation involved in creating a process. It's really improved over the years. At this point, when you have step one - let's say it's a rectangle with step one in it - and then you're ready for step two, you can just hover the cursor over one side, and then it will automatically add an arrow going to the next box and automatically add a new box. It saves a bit of time there. It's one less aggravation to deal with when you're creating things.

The solution hasn't changed much in 20 years. It's a very meat and potatoes type of product and isn't overly designed. It's very easy to find your way through the solution, as it's not too complicated.

Occasionally, the automation feature that helps you easily add the "next step" goes crazy and it will move a bunch of stuff on me. Usually, that's very easily recoverable, however, that's just a little aggravation we have to deal with. It's like an ongoing glitch of sorts. You need to be careful when you are moving the whole image.

If there was a way to make the finished product more interactive somehow, that could be interesting.

I've been using the solution for decades. It's been a very long time.

The solution is quite stable. To my recollection, I haven't really had to deal with any crashes or big bugs. It's reliable.

I'm just a small consulting firm. Basically, it's just me and a group of trusted subcontractors that I network with across the country. The biggest project and the biggest team of people I've ever had on a project is 25.

We don't have enterprises that we deploy to. We just put it all on our computers or on our laptops and that's it.

I don't ever recall using technical support, and if I did, it was likely well over ten years ago at this point. Therefore, I can't really speak to their knowledgeability or responsiveness.

The initial setup is very straightforward. All you do is implement or install it on your laptop. It has a few defaults that I don't like, however, that I can change. For example, the process boxes might be colored purple or something, and I just want them clear, so that's not a big deal. There are some pre-settings you can adjust so that it defaults to how you need it to look every time.

I have a subscription to Microsoft 365 that automatically updates all of the versions to whatever is the most recent. I have to have a special subscription to get Visio though. Therefore, I've got one subscription to Microsoft that has all of the basic Office products, and then another one for Visio and Microsoft Project.

I did run across at one of my clients several years ago, another process building software. I don't remember the name of it. I'd have to look it up, however, I recall it was really slick and nice and cool. In my mind, it was a little too over-engineered and overly complicated for what I like to do. I'd have to be careful that we're not losing sight. We're not missing the forest for the trees when we get into the business process design. Therefore, I didn't really feel I was missing out by not adopting it.

I'm a consultant.

I tend to use the latest version of the solution. I try to keep everything up to date. That said, I'm unsure as to which version I'm on right now.

We're a small consulting shop. Right now, there's three of us and the roles are generally around facilitating business process design sessions. That's what we usually do is. Typically, I will stand up and facilitate with the client. We'll have a room full of clients - maybe 10, and sometimes it has the vendor - and our team. I will facilitate, we'll capture all of the discussions. We'll put everything on sticky notes, on a wall, with our methodology. And then my folks will capture all of that on Visio and on Microsoft Word. Then we go back to clean it all up and make it presentable. 

Overall, it's very easy to use. It's very intuitive and if you're documenting business processes, it does the trick. It's not like there's no other software out there that will do something similar or something as well. However, I've used Visio for so long. It's just a habit and I don't see any reason to try anything else.

I'd rate it ten out of ten. There's a reason I've been using it for so long. It does everything I need it to do without having too many confusing bells and whistles

We primarily use Visio for creating business process diagrams and flowcharts.

Drawing flowcharts is the most valuable feature of Visio.

Visio can be more user-friendly.

I would like to have a drag-and-drop option within Visio.

I have been using Visio for many years across various versions.

Visio is stable.

I believe Visio is scalable.

We have an enterprise agreement with Microsoft that includes premier support service.

Our IT department completed the initial setup and deployment, which was straightforward.

The implementation was completed in-house.

Visio is included with our Microsoft enterprise license.

I give Visio a nine out of ten.

We have over 300 users.

I recommend Visio.

I wrote some Visual Basic for Applications (VBA) scripts in the background to graph with my stencils and use the database at the back. In general, I'm using stencils, and I'm using Excel database in the background. With those tables, I am able to grab the data out in the stencils, and then I place it Visio. So, the main drawing area is in Visio, but it uses data in the background.

I am not using its latest version. I am using one version back.

I use it for computer architecture. I make diagrams of various engineering domains such as mechanical systems engineering and electrical systems engineering. It is used for that purpose, and we're able to better organize our architectures to pictures.

The fact that you could program in VBA is most valuable. 

It is easy to use out of the box. It requires little training, which is readily available. You can learn things easily.

We need the place and route capability for the lines when we have a database. I use it for architectures, and between the boxes, there are lines or interfaces from one tool to another. I wish those lines could be easily drawn without having to place them mechanically. I wish that there was some kind of place and route capability, so I just press a button, and all the lines get drawn. 

I have been using Visio for at least 10 years.

It is definitely good. It works.

It scales, but there is a limit. There is only so much that you can do with the nature of it.

We don't have any intentions to increase its usage, but it is used as a standard tool.

I did use Microsoft technical support before but not necessarily for Visio. In general, they're pretty prompt.

In general, I have been using Visio.

It was straightforward to deploy. It probably took hours in reading instructions and so forth.

It was an in-house job.

We have an enterprise license. I'm not sure what the cost is. 

I would rate Visio a nine out of 10.