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PeerSpot user
Change Management Consultant at a analyst firm with self employed
Real User
It is a robust tool for quick mapping. It is not user friendly when it comes to handling large number of processes.

What is most valuable?

Every aspect of it is highly valuable.

What needs improvement?

  • Template creation
  • Process conversion to SOP
  • Ability to enter thorough details for each activity that can be expanded for reading
  • Ability to create/define roles and functions and re-use them in all processes
  • Ability to establish hierarchy for related processes

For how long have I used the solution?

I have been using Visio for almost 10 years.

What do I think about the stability of the solution?

Surprisingly, I have not encountered any stability issues.

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Visio
March 2025
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Which other solutions did I evaluate?

We did evaluate other products, but I don’t remember the names at this stage.

What other advice do I have?

Microsoft Visio is a robust tool for quick mapping. However, it is not user friendly when it comes to handling large number of processes. The details that can be entered into the activities are limited. There is no option to create/define roles and functions as well as their hierarchy. Also, there is no option to enter control notes (other than the simple note tool). Also, there is no option to extract the process as a Word document. There is no option to convert the process flow into an SOP format. Creating custom templates within company’s brand specifications is difficult as well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user710529 - PeerSpot reviewer
Sr. Developer Relations Engineer at a tech company with 201-500 employees
Real User
Valuable features include different chart options and the ease of building them up

What is most valuable?

Valuable features for me include the different chart options and the ease of building them up.

How has it helped my organization?

It was very useful for the high level and detailed design phases of my projects.

What needs improvement?

There are some performance issues on a different operating system which could be improved.

For how long have I used the solution?

I have been using the product for three years. It is used, mostly, for design phases.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

The product is highly scalable for the design.

How is customer service and technical support?

Not applicable.

How was the initial setup?

It is very easy to install. You just need to get the Microsoft license.

What other advice do I have?

This is great software for designing workflows for the HLD and DLD phases of the project.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Visio Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Visio Report and get advice and tips from experienced pros sharing their opinions.