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Kanchi Kh - PeerSpot reviewer
Student at Christ University
Real User
Top 5Leaderboard
Useful templates, user-friendly, and highly reliable
Pros and Cons
  • "A major benefit of Visio is its user-friendliness. Upon opening the program, you have access to a variety of pre-made templates, saving you time and effort. All you need to do is input your data into the template and you're ready to proceed with your project."
  • "One issue I've noticed is that when working on a shared video link with a friend for Visio, there can be a delay in changes reflecting on their screen after I've made them. This also occurs when we're working on the same document. It would be beneficial if changes could be reflected in real-time. Additionally, I've experienced some text size issues with the flow task feature. Sometimes when I enter text, it appears very small, and increasing the size causes it to extend beyond the diagram, creating formatting issues. It would be helpful if these text and formatting issues could be addressed."

What is our primary use case?

I utilized Visio to craft visual aids for my presentations, including diagrams that visually illustrate data, such as flowcharts. Additionally, the solution was used to generate diagrams that showcase a series of connected ideas using arrow charts.

What is most valuable?

A major benefit of Visio is its user-friendliness. Upon opening the program, you have access to a variety of pre-made templates, saving you time and effort. All you need to do is input your data into the template and you're ready to proceed with your project.

What needs improvement?

One issue I've noticed is that when working on a shared video link with a friend for Visio, there can be a delay in changes reflecting on their screen after I've made them. This also occurs when we're working on the same document. It would be beneficial if changes could be reflected in real-time. Additionally, I've experienced some text size issues with the flow task feature. Sometimes when I enter text, it appears very small, and increasing the size causes it to extend beyond the diagram, creating formatting issues. It would be helpful if these text and formatting issues could be addressed.

For how long have I used the solution?

I have been using Visio for approximately a couple of months.

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What do I think about the stability of the solution?

The solution is stable. I did not face any crashing or issues.

I would recommend Visio to individuals who don't necessarily use Microsoft software. With Visio, they can create visualizations and diagrams easily. Additionally, they have the option to download and share their work on their preferred platform, such as Google. Visio can be used for multiple platforms, regardless of whether you use Microsoft, Google, or other cloud-based services such as Amazon Web Services.

I rate the stability of Visio a ten out of ten.

What do I think about the scalability of the solution?

In my experience, Visio is highly scalable. I've used it within an organization that utilizes Microsoft OneDrive and Teams for their operations. This allowed for easy integration of Visio with the organization's existing Microsoft software and made it simple to share diagrams and visualizations with anyone in the company, regardless of their position or location within the organization.

We have approximately 1,000 people using the solution in the branch of the company I am working in.

How are customer service and support?

I have not faced any issues to need support.

How was the initial setup?

Setting up Visio is a simple process. You can access it via the website and generate a link, which can be shared with others in just a matter of minutes.

What about the implementation team?

I can do the deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

My organization has paid for the solution. However, I have used it personally without payment. There is a free option available.

What other advice do I have?

I rate Visio a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2142177 - PeerSpot reviewer
Product Director at a outsourcing company with 1,001-5,000 employees
Real User
Top 20
Very useful for network layout designs; regular additions and feature upgrades
Pros and Cons
  • "They provide continual enhancements which are always very useful."
  • "Extremely large complex drawings need to be saved on the cloud for access."

What is our primary use case?

This tool is mainly used by our engineers for network layout designs, to either document what's being deployed for a customer or to put together a proposal. We use it as a tool to graphically depict the network we're proposing to the customers showing what it will look like and which components will be included. We are customers of Visio and I'm the product director with sector security. 

What is most valuable?

The solution has many readily available shapes and icons. Visio is a kind of industry-standard to some extent. Many companies have icon sets that can be imported into Visio and then used for network graphics or to specifically show a manufacturer's product model number. It's very useful. Visio has always been a pretty good product with continual updates. There will often be new features you didn't know you needed but once they're included, you can't imagine being without them. They're on the right track as far as I'm concerned.

What needs improvement?

If you get large networks where you're trying to detect everything in the network and you get lots of minute details, the drawings can get too large to send via email. You have to put it in cloud storage for people to access it. That's a byproduct of having a large, very complex graphic.

What do I think about the stability of the solution?

I've never had any problem with stability and all of them. 

What do I think about the scalability of the solution?

I've never heard of any concerns regarding scalability. 

How are customer service and support?

Our own internal IT department deals with any support issues.

How was the initial setup?

Sometimes if you have to import icon or figure sets, it can be a little bit challenging. For the most part, it's pretty straightforward. 

What other advice do I have?

I rate this solution 10 out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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December 2024
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IT Project Manager at a manufacturing company with 10,001+ employees
Real User
Not user friendly out-of-the-box but is fun to use and is very stable
Pros and Cons
  • "It's my understanding that the initial setup is straightforward."
  • "It's not the easiest software to use. It's not user-friendly out-of-the-box."

What is our primary use case?

We primarily use the solution for tasks such as work charts, network diagrams, and process flows.

How has it helped my organization?

Process flows are probably the task we do the most. It's just how she diagrams, how a piece of software or a process should work. It's improved our organization.

What is most valuable?

It's pretty basic and fun to use.

You can go to YouTube and watch training videos. There's lots of information online about the product.

The solution can scale.

The product is quite stable.

It's my understanding that the initial setup is straightforward.

What needs improvement?

It's not the easiest software to use. It's not user-friendly out-of-the-box.

For how long have I used the solution?

I've been using the solution for about 20 or so years. It's been two decades; it's a long time.

What do I think about the stability of the solution?

The stability is excellent. It never breaks, and I've used it for 20 years. Its performance is reliable. It doesn't crash or freeze. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The solution can scale. If a company needs to expand it, it can do so with relative ease.

We have around 200 people who use it in the company.

As of right now, we do not have plans to increase usage.

How are customer service and technical support?

Technical support is fine, as long as you can get a hold of someone. that can be tricky.

Which solution did I use previously and why did I switch?

Prior to this solution, it's unlikely we had a different product. It was 20 years ago, and therefore it's been a long time.

How was the initial setup?

I didn't directly deal with the initial implementation. We have a team in-house that handles deployments. I can't speak to what the process was like or how easy or hard it was. Likely, setting it up was pretty straightforward and deployment takes a day. At least, that is my understanding.

We have a dedicated team that handles deployment and maintenance.

What about the implementation team?

We have our own in-house team that can manage the implementation. We did not need the assistance of an integrator or consultant.

What was our ROI?

After 20 years of using the solution, our company has definitely seen an ROI. I don't have exact details, however.

What's my experience with pricing, setup cost, and licensing?

We have an enterprise license. We renew it on a yearly basis. We don't pay any extra fees and we partner with the Gartner group to help us when we have to renegotiate.

What other advice do I have?

I'm using the latest version of the solution. I can't speak to the exact version number.

We use both cloud and on-premises deployment models at this time.

I'd advise any company considering using the solution should first have a Microsoft team in place.

I'd rate the solution at a five out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Milind Parab - PeerSpot reviewer
Sr. Principal Software Engineer at Cadence Design Systems
Real User
Top 5
Used for architecture designs and flowcharts
Pros and Cons
  • "It's easy to embed Visio in a Word document."
  • "Visio requires a lot of memory, and it is not good for a small design."

What is our primary use case?

We use Visio for architecture designs and flowcharts.

What is most valuable?

It's easy to embed Visio in a Word document. We can keep the Visio flowchart active so that we don't have to copy and paste for any updates. Visio can be directly opened and updated from Word. Sometimes, we lose from where the original flowchart was. That's not the case with Visio since it is well-integrated.

What needs improvement?

Visio requires a lot of memory, and it is not good for a small design. It slows down the Word document because it takes time to load.

For how long have I used the solution?

I have been using Visio for three years.

What do I think about the stability of the solution?

The solution's stability is fine because I haven't noticed any crashes. However, it's very slow and takes time to load and exit.

What do I think about the scalability of the solution?

Visio is a scalable solution. More than 20 users are using the solution in our organization.

How was the initial setup?

Visio is easy to deploy, and one person is good enough to install it.

What was our ROI?

We have seen around eight to ten percent time savings with Visio in terms of document quality, and good documents save a lot of money in technical communication.

What other advice do I have?

When you document something and want to make a flowchart, you can import a Visio drawing in Word instead of drawing it in Word. Once we link it like that, any updates on the Visio side or the doc side remain active throughout the project. The prints are also good because the quality is good when you convert from Visio to video. Our documents are mainly internal technical documents, and we majorly use Word, Excel, and Visio.

The solution does not require maintenance. Microsoft provides updates, and periodic maintenance of the tool is handled remotely. I would recommend Visio to other users because it is a good solution.

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1331349 - PeerSpot reviewer
IT infrastructure manager at a legal firm with 51-200 employees
Real User
Top 20
A tool that offers plugins with multiple products to offer a range of functionalities to its users
Pros and Cons
  • "The product's initial setup is really simple."
  • "There are some issues in Visio with the connectors, and it gets tricky when you want to connect objects with each other."

What is our primary use case?

I use Visio for high-level network design, and I use it for home planning since it is easy to use.

What is most valuable?

With Visio, one of its core features stems from the fact that you can get plugins for Cisco, Microsoft, etc. In general, Visio provides a plugin for sample diagrams, graphs, etc.

What needs improvement?

It will be a great improvement if Visio gets upgraded to provide its users more in the area of 3D. With Visio, when I plan for a house and the height of its walls, I should be able to view the walls in a 3D mode, which can be a huge product improvement.

SketchUp is a program that is not as easy as Visio to build 3D models. If I want to build a house in 3D mode with Visio, then I should be able to do so with one click that allows me to change the house model from 2D to 3D. I don't have the latest version of Visio, but in the version of Visio I use currently, I don't see any 3D mode provided to users.

There are some issues in Visio with the connectors, and it gets tricky when you want to connect objects with each other. The aforementioned aspect of Visio can be considered for improvement.

For how long have I used the solution?

I have been using Visio for fourteen years. I don't have the latest version of Visio. I don't remember the exact version of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability issues only crop up in Visio when there are some normal issues related to Windows or Microsoft Office, which may arise in cases when the system hangs.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

I am the only person who uses Visio in my company.

Which solution did I use previously and why did I switch?

Visio is the first solution I have ever used, which is one of the major reasons why I still stick to it.

How was the initial setup?

The product's initial setup is really simple.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

If I want to buy Visio for myself, I think it will be around 80 to 120 USD, though it is important to consider that I am unsure of its actual costs.

What other advice do I have?

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Business Process Manager at a maritime company with 5,001-10,000 employees
Real User
Flexible and easy to use, but it should have a better connection to the workflow
Pros and Cons
  • "The most valuable feature is the set of diagramming tools."
  • "The big downside to Visio is that it's very difficult to push the design through to Power Automate, to become a workflow that you can use."

What is our primary use case?

I primarily use Visio for creating mind maps and other visualizations.

I also use it for process modeling, but we are searching for a specific business process modeler because Visio doesn't have the full scope of capability that we need.

What is most valuable?

The most valuable feature is the set of diagramming tools.

It is quite flexible and easy to use.

What needs improvement?

The big downside to Visio is that it's very difficult to push the design through to Power Automate, to become a workflow that you can use.

The process modeling capability would benefit from a quick modeler tool, such as one where you use a table that is populated using the BPMN 2.0 format.

In the future, I would like to see a connection with the workflow so that you can create your model and then execute it.

For how long have I used the solution?

I have been using Visio for about ten years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

Scalability is something that needs to be improved.

The models are not linked together, so unless you're using SharePoint or you've defined your own workflow, there is no version control. This makes it more difficult to collaborate, link models, and make sure that everybody is using the latest version. Essentially, you have to build your own framework from scratch in order to do that.

We have about 100 users, most of which are end-users. It requires minimal administration.

How are customer service and technical support?

We have not had to contact the vendor for support.

Which solution did I use previously and why did I switch?

This was the first proper diagramming tool that we have used.

How was the initial setup?

The initial setup is straightforward. Our IT department installed it, and I think that it took a couple of hours to deploy.

What about the implementation team?

Our in-house team is responsible for the deployment, maintenance, and providing support.

What's my experience with pricing, setup cost, and licensing?

Our license for Visio is including with the Office 365 subscription.

What other advice do I have?

This is a product that I can recommend, albeit for limited use. If you just want to draw basic models and create systems diagrams, and not do anything too clever and link it together, then it will work well because it's quite flexible and easy to use.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anthony Uzoh - PeerSpot reviewer
Director, Technology Planning and Human Resource at Agate Technology Solutions
Real User
Top 5Leaderboard
Good tool for beginners to use on project tracking
Pros and Cons
  • "Visio is outstanding because it has features that are useful for project management."
  • "Visio is not as scalable as other tools due to the proprietary restriction. You cannot customize it or scale it up like the way you do with Trello or Jira. Microsoft places restrictions on things that you can do with Visio."

What is our primary use case?

I use the tool mainly for project tracking. I also use it for the system design of sequence diagrams and the like. I use MS Visio for crafting my flowcharts and network connectivity mock-ups.

How has it helped my organization?

Visio is outstanding because it has features that are useful for project management. However, Visio lacks some features that are available on Jira and Trello. If these features are made available on Visio, then they can make your work easy. I was not guided by a person nor did I use any training for working with Visio. I just picked it up and started using it. Visio is not complex since it is a Microsoft product. Visio is always updated with new features that have made it more robust and enterprise.

What is most valuable?

The modeling features that aid my flowcharting, sequence diagrams, and project tracking are the most valuable. Creating network architectural diagrams has been made easier for me using Visio.

What needs improvement?

The Burndown chart for easier tracking of the progress of any task needs improvement. I would also recommend that the components of Visio be made to use colors to denote and differentiate them from each other especially when working with large diagrams. This will help to eliminate or at least reduce any form of confusion.

For how long have I used the solution?

I have been using the solution for the past ten years.

What do I think about the stability of the solution?

I have not encountered any stability or performance issues with the tool.

What do I think about the scalability of the solution?

Visio is not as scalable as other tools due to the proprietary restriction. You cannot customize it or scale it up like the way you do with Trello or Jira. Microsoft places restrictions on things that you can do with Visio.

How are customer service and support?

MS Visio Customer Service has so far been incredibly professional. I get spot-on responses to my queries almost immediately.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I had used Enterprise Architect but I found Visio much easier to use.

How was the initial setup?

Visio is quite simple to set up.

What about the implementation team?

I implemented Visio in-house.

What was our ROI?

The time I invested in learning how to use Visio has paid off because I can use it to complete my projects quicker. My clients are also happy because the delivery timeline for the projects I did for them using Visio has reduced by 35%.

What's my experience with pricing, setup cost, and licensing?

Cloud-based tools are always cheaper since they are subscription-based. I use the on-premises version of Visio hence the price is quite expensive. However, I believe that the cloud version may not be as expensive as the on-premises version.

Which other solutions did I evaluate?

Yes, I evaluated Enterprise Architect.

What other advice do I have?

I would rate Visio an eight out of ten. The solution is more linear than Trello. Anyone looking to try the solution should go ahead. Visio comes with a trial version which you can use to learn about the tool. If you get familiar with Visio, it is then easy to use more complex solutions that come with a lot of features. However, the advantageous features can be destructive as well. For instance, you want to do something, but you may get distracted, and end up not doing that thing. Visio is quite straightforward and good for beginners.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Security Manager at a computer software company with 1,001-5,000 employees
Real User
Plenty of features, useful endpoint manager, and responsive support
Pros and Cons
  • "The most valuable feature of Visio is the credential management, endpoint manager, and active directory for Microsoft Azure for our hybrid infrastructure. Additionally, there are plenty of features available."
  • "Visio could improve by simplifying the application to allow the business user more understanding. This will allow us to bring the solution deeper into the organization for use. It can be difficult to navigate and some users tend to rely on third-party applications for auditing, compliance, and policy configuration."

What is our primary use case?

I am using Visio for migration and application development. Additionally, we did a Microsoft Azure landing zone for companies to implement CICD pipelines. 

We typically do hybrid deployments because of the data security issues that can arise. However, there is a lot of opportunity coming for native cloud deployments.

What is most valuable?

The most valuable feature of Visio is the credential management, endpoint manager, and active directory for Microsoft Azure for our hybrid infrastructure. Additionally, there are plenty of features available.

What needs improvement?

Visio could improve by simplifying the application to allow the business user more understanding. This will allow us to bring the solution deeper into the organization for use. It can be difficult to navigate and some users tend to rely on third-party applications for auditing, compliance, and policy configuration.

For how long have I used the solution?

I have used Visio for approximately four years.

What do I think about the stability of the solution?

I rate the stability of Visio an eight out of ten.

What do I think about the scalability of the solution?

We have approximately 10 people using this solution in solution.

I rate the scalability of Visio a nine out of ten.

How are customer service and support?

The support from Microsft has been great. I receive direct calls from support to resolve our issues. They have been responsive and helpful.

Which solution did I use previously and why did I switch?

I do not have experience with other solutions in the same category.

How was the initial setup?

The initial setup is easy. I have been doing it for many years.

What's my experience with pricing, setup cost, and licensing?

I rate the price of Visio a six out of ten.

What other advice do I have?

My advice is this solution is scalable and easy to deploy. It is an asset for an organization, which is looking for an immediate infrastructure to be built on a project.

I rate Visio a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Visio Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Visio Report and get advice and tips from experienced pros sharing their opinions.