Workday Reviews

Our primary use case for Workday – as we had it integrated into the organization as an HRIS – is as something for the organization to run off of.

Before Workday, we did everything manually and were working from within a few systems. This solution has helped us centralize the whole organization. Also, considering the pandemic, we needed everyone to work together and be efficient as everyone was working remotely.

I think that the key component here is to have everything centralized and that is most valuable for me. The reason this feature is valuable is that when you're working with people in different geographic regions or with those who may or may not be in the office, this solution helps in getting everything organized.

My opinion is that this solution can improve the overall integrations and add more automation. I think anything that could be on a self-serve basis would work quite well.

I have been using Workday for about one year.

I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

I would rate the scalability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

I would rate the technical support of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.

Neutral

I would say that we have definitely seen a return on investment.

This solution is deployed on the cloud for our company.

When it comes to other people looking into this solution, I would advise looking at your work order and the types of things you need. There are tons of different applications out there and it's all about finding the one that's best for you and that fits the most to your organization's needs.

I would rate Workday as a solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

We use the tool for talent management.

The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company.

The solution has some features missing when you put them in the test studio or Confluence Studio. I would like the tool’s coding to be easier to understand and automated. Most of the coding these days is automated. Any query given can pull the answer directly which can make the solution easier to understand.

I have been working with the solution for four years.

I would rate the solution’s stability a seven out of ten.

I would rate Workday’s scalability an eight out of ten. My company has a thousand users for the solution.

I am satisfied with the tool’s customer service and support.

Positive

We used SAP HCM before Workday. We switched to Workday because of the features.

I would rate the setup of the solution an eight out of ten. The tool is deployed on the cloud. The solution’s implementation took only hours to complete.

I would rate the solution’s pricing a six out of ten.

I would rate the overall solution an eight out of ten. I will recommend this solution to other users.

We primarily use the solution for benefits administration and talent management. We can also manage HR and administration. We use the solution worldwide. 

It's for absence management. For platform and feedback management, both for myself and for my coaches. We use it for performance, in general, across the company. It's for onboarding. 

For example, I've been provided with monthly pay slips through Workday, I can have available all the pay slips and other information, personal information, such as certificates for tax and personal purposes. Everything is in Workday as far as personnel is concerned.

I like the usability and responsiveness of the application.

The interface is fine.

It's easy to set up.

It is stable.

It could be expensive, however, that is not something that is my concern as it is my company's concern, in terms of pricing. 

The user interface could be modernized somehow. 

Errors are not very clear in some cases. I've been experiencing some issues within the application that the error messages or what I needed to do were not very easily clear to me. I needed to contact an expert in order to facilitate the problem resolution.

Technical support could be better. 

I've been using the solution for two years. 

It's a very stable solution. There are no bugs or glitches. It doesn't crash or freeze. 

We have about 1,000 users. 

It's a solution that can scale. 

While technical support could be better, it's improved. When I needed their support, it took me some days to resolve my issues. Probably it is not due to Workday's support. That said, in general, it is something that I expect to be improved.

It's very easy to set up. It's not overly complex or difficult. 

I'm not technical and did not handle the deployment and therefore cannot speak to how long it took or the exact process. It was a global rollout. It may have taken six months to a year. 

I'm not sure what the maintenance process looks like. It is a centrally managed application. I don't know which team actually covers it. Here in Greece, we have some application subunits that can support end-users, however, not the actual technical team. It is somewhere in the world. I don't know if it is in America, or if it is in India. I really don't know.

The solution would be expensive for smaller organizations. 

We're a user.

I'd rate the solution eight out of ten.

As I do with my clients when HR topics come to the table, I really, really suggest everyone consider deploying some Workday features. I know it is expensive for some companies. Of course, if the company's a middle-sized company, it may not make sense. However, it is an application that, according to Gartner or other popular reviews, it is the best solution for HR, management, and talent acquisition management.

The primary use case for the product in our environment is to manage the entire employee lifecycle, from recruitment to retirement.

The product's most valuable features include its intuitive user interface, seamless integration with other systems like Microsoft Outlook for calendar management, and comprehensive reporting capabilities that provide insights into workforce analytics.

They could improve the product areas such as enhancing the interview scheduling module to support more flexible online assessments within the platform. Additionally, further integration with third-party applications could broaden its functionality.

I have been using Workday for approximately three years. 

The product is stable. 

The product is scalable. 

The technical support services are excellent.

Positive

We previously used Oracle Taleo for candidate tracking but switched to Workday due to Taleo's less intuitive workflow management.

The initial setup was complex due to the need for detailed configuration and integration with existing systems. 

We took help from a vendor team for product implementation. 

We evaluated SAP SuccessFactors and ADP Workforce Now. However, Workday stood out due to its superior user experience, robust feature set, and scalability.

Overall, the product has been instrumental in modernizing our HR operations. Its training resources help us keep up with updates and new features.

I rate it an eight out of ten.

Workday is easy to use. Timesheet and resource management are also easy.

The solution has to work a lot on financial integrations, material management and CRM modules. 

I have been working with the solution for three to four years. 

Workday is scalable, and we have 40,000 users for it. 

The tool's customer support is good. 

Positive

Workday has saved us time by at least 40 per cent. 

The tool is easy to maintain and requires around two to three people. Workday is flexible, but SAP and Oracle are better regarding integration with other products and stability. I rate it a nine out of ten. 

We use Workday for the management of extensive leave applications in familiar industries. The primary use cases are for employment management.

I'm not a user. I don't get too involved in that.

I don't have any issues with this solution.

Workday is a secure product.

The dashboard is fine, but the dashboarding and other aspects could be improved.

The user interface can be enhanced.

I have been using Workday for four or five years.

Workday is stable. I have not had any issues with it.

Workday is a scalable solution.

We have approximately 100 users in our company.

I am not aware of any plans to increase usage by the company.

Technical support is always available. I don't have any concerns with technical support.

In terms of RP products, I work with UiPath, Studio, Orchestrator, and AI Center, which are included with UiPath. Process mining is available, but I have not used it. Perhaps I'll use it in the future.

I use Office and other activities on a regular basis, but nothing specific.

We don't use Microsoft because we have our own tools. We have internal resources.

It was easy to install. 

I was not involved with the deployment. I can't do it because I don't know how to do it.

It has an annual subscription rate, but I'm not sure how it will work.

I would recommend this solution to anyone who is interested.

I would rate Workday an eight out of ten.

It is an in-house HCM system and is currently being used by our staff across the world. We are planning to implement more features of the solution including analytics.

With other ERP tools in place, there is a lot of scope for customization with this solution. There is a lot of maintenance and we need a very huge team to maintain our ERP systems. With Workday taking everything to the cloud and taking responsibility of the customizations, introduce the workforce which we need to maintain in the organization.

The entire HCM module, specifically the recruitment process compared to other modules, is way easier to use.

The finance module of this solution is not great and needs improvement. Within the HCM space, the analytics functionality could be improved to allow us to create our own reports.

We have used this solution for two years. 

Bharat Pulikonda:
HCM is pretty good. I think they have developed really good and they have spent a lot of time. I think they have a lot of... They have sold it a lot of companies.

Bharat Pulikonda:
Scalability. I think they have already done pretty good with the HCM module, but for the ERP solutions need to enter into other areas. So if they can do that, they can be really scalable.

Bharat Pulikonda:
So it's in house, so it is 250,000 population.

Bharat Pulikonda:
They're pretty experienced. So they have done a lot of implementations like this, so they're very clear about what they're doing.

We changed from our previous solution to have top end technology which is cost efficient.

The initial setup is very straightforward. Deployment took two years but was smooth because it's a huge implementation across 32 countries. And it took us only two.

Bharat Pulikonda:
[I 00:04:51] use a third party workday implementation partner of Deloitte.

For a large organization, this product is really good. For a small organization, there are better value products in the market. Overall, this solution provides a  good user experience and is very easy to use.

Workday is currently being used for all finance and accounting, i.e., time and expense, expense reimbursement, and payroll benefits. We're currently still expanding it where there are projects still ongoing.

Workday has improved our organization by being a centralized spot for payroll and benefits information. We use it extensively and plan on expanding our use. 

The payroll and benefits engine is the most valuable Workday solution in my opinion. It is also easy to access. 

The expenses and reimbursements module could be improved. Creating expense reports is time-consuming and inefficient compared to other expense solutions.

Workday could also be easier to use. 

I have been using Workday for two years. 

Workday's stability is fine. It's a cloud product, so it's not going to shut down on us.

Workday is probably the most scalable human capital management platform out there. We probably have more than 4,000 users, most of whom are using it for tracking time, expenses, payroll, and benefits. Also, the accounting department uses it as their ERP. 

We previously used a very old, end-of-life system. 

I was not part of the initial Workday setup so I don't really know.

We used a third-party vendor for the initial deployment and it took about a year and a half or so. 

I don't think we evaluated other solutions before going with Workday. 

The advice I would give to others considering Workday is to know that it's big and time-consuming. I would rate this solution a seven out of ten