Workday Reviews

I'm doing high-level research - I analyze the HCM market for some academic research. So, it's not really a business initiative.

Stability in one single version is the most valuable feature of this solution. It's actually a cloud-native solution and based on the community for development. It is a very good open architecture and able to interconnect with other systems. And it is very stable and very fast in terms of response.

Reporting system should be improved. It is quite static based on historical data. It misses features relative with predictive analytics. For the data-driven organization, it is not on par. The second area that needs improvement is localization with the different jurisdictions.

It is very stable and fast in terms of response.

It is highly scalable.

I was completely satisfied with the technical support, the interface, and the performance.

It was local and basically all spread, so each country used their own local HR system. So we didn't replace HCM by HCM.

I am just a consultant and we don't have any formal association with any software vendor for ethical principles.

I was completely satisfied with the technical support. There are no bugs or performance issues.

I have used SAP HCM and Oracle Taleo.

I would rate it an eight out of ten.

We use Workday for our employee onboarding and their entire lifecycle. We try to use certain aspects of Workday, such as currency management. For example, if they put in their expenses and they need to have them reimbursed, we use Workday.

Before the onboarding process, they have the hiring process, then they enter the recruitment phase. Once the recruitment is complete in Workday, they have to create a profile for these employees in the system.

The main data will always be in Workday. You are using it as a CRM.

The platform itself is very robust and I generally like the reporting and analytics capability.

The UI, UX (user experience) is very bad. It is not very interactive. As a user, when they look at Workday, they find it difficult to navigate. If they have any queries, I am not able to launch a case. I have to find a solution to my issues.

For an IT user, it might look like a large platform but from an end-user perspective or someone new to IT, they will find it to be very difficult.

In the next release, I would like to see better case management, knowledge management, improve the UI/UX, and provide more integration options.

Also, I would like to see it become more user-friendly.

I have been using Workday for six months to one year.

It's pretty stable. The coding platform is very solid, which means it's pretty stable.

This solution is scalable.

The availability of technical support could be better. The wait time could be reduced. The resolution time could be faster.

I would rate the technical support a seven out of ten.

We are currently using ServiceNow and we integrate it with Workday.

The initial setup is pretty simple.

You may need some help, but it's not very complex.

Depending on the complexities, it can take two to three months to deploy.

I am working with a product called ServiceNow, but we use Workday for some interfaces. We help with the integration and data from Workday. We are using Workday for our client's companies. 

Our company is part of Bitpro and we use our internal systems.

The technical support needs to improve in reducing their wait time.

If they have time, then I would suggest the look at ServiceNow. They have the platform to cater to other departments, from customer service to security or IT service management.

If you don't have a large number of business requirements where you want to be complete within six months, the Workday would be a good option.

I would rate this solution a seven out of ten.

We use Workday for HR services and found the software to be very user-friendly compared to the previous software.

It has tremendously improved user satisfaction and the adaptability of the application.

It does not integrate with some of the career management softwares, like LinkedIn.

For three years.

None.

None.

None.

I would rate them as very good.

I would rate them as very good.

Initial setup was simple.

Installation was done in-house.

We use this solution for talent management including employee access, employee approval and various aspects of the internal HR talent tool.

The integration and access levels that provide consolidated information has been most valuable. 

This solution could be improved by providing user-level access to customization capabilities. Users currently rely on more technical teams to customize reports, for example.

I have been using this solution for three years.

This is a scalable solution. 

We do have make use of the Workday customer service team. We have an internal technical team and we have to raise a ticket for them to solve any issues.

The initial setup is not straightforward. 

The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies. 

First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools. The confidentiality of the data can be maintained and secured sing Workday.

I would rate Workday a seven out of ten. 

Performance and good usability are the two most valuable features of this solution. 

It has missing functionalities. Specific countries, like Germany, didn't have the option to do payroll. Now we need to look for another product for HR. Then it becomes complicated because then it takes time to integrate. The workforce management also needs improvement. 

In the next release, I would like a complete full-stack for HR, especially payroll abilities in all countries. At a high-level, this solution has everything else that is needed. 

It's very stable. We haven't had big problems with it. 

It's absolutely scalable. It's a cloud solution, it's built for scalability. This product is built for the cloud which is why it's extremely scalable. 

Customers said that they have a good knowledge-base community. 

The initial setup was easy. It's on the cloud, so you just set how many users you need and they activate it and that's it. 

The setup normally takes around a week. The time it takes depends on the technicalities and functionalities. 

I would rate Workday a seven out of ten. No software would get a ten because there is no existing software on the market that is perfect. 

This is our one system for data and analytics, which is mobile-enabled and has a nice UX.

The solution has allowed leaders to self-serve. We have fewer systems, less manual data entry, and less processing. 

The most valuable feature is the HCM, where all of the information and processes are in one place.

There is a lot of complexity in the configuration of this solution.

I am not at liberty to share our use cases. 

The implementation time should be addressed, as it is too slow. Also, the solution should be more user-friendly. 

The installation is time-consuming and not so straightforward. 

So too, technical support is not sufficiently fast. 

I have been using Workday for a couple of years.

The solution is stable. 

The solution is scalable.

We have had experience with technical support and it could be faster. 

Prior to using the solution, we made use of Oracle. This was around four or five years ago. 

The installation is not so straightforward and could be faster. 

Its duration depends on the model one is using and can range from three to six months. 

We made use of a consultant. 

The solution is cloud-based.

Our organization has 1,000 people making use of the solution. 

I would recommend the solution to others, owing to its stability.

I rate Workday as a seven out of ten.